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Zumaia Hotela

Property class: 1

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Photo gallery for Zumaia Hotela

A hallway with wooden doors, a wall-mounted clock, and a radiator. - Zumaia Hotela (Zumaia)
A neatly made bed with a breakfast tray containing toast, cereal, a glass of orange juice, and a cup of coffee. - Zumaia Hotela (Zumaia)
A breakfast buffet setup with various food items and a coffee station, including a coffee sign and a mirror. - Zumaia Hotela (Zumaia)
A clean, well-lit indoor area with a wooden chair, a staircase with a metal handrail, and a green recycling bin. - Zumaia Hotela (Zumaia)
A hotel entrance with a sign reading "Hotelia," a reception desk, and potted plants. - Zumaia Hotela (Zumaia)
You can look forward to a terrace, a coffee shop/cafe, and a bar at Zumaia Hotela. Free in-room WiFi and a restaurant are available to all guests.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Breakfast available
  • Business services
  • Bar

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Single Room

A hotel room with a bed, a desk, a chair, a TV mounted on the wall, and a window with curtains.

Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Room

A bedroom with a bed, a pink wall, and a colorful abstract painting.

Room

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds OR 1 Queen Bed

View all photos for Triple Room

A neatly made bed with a breakfast tray containing toast, cereal, a glass of orange juice, and a cup of coffee.

Triple Room

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Quadruple Room

A hotel room with a bed, a desk, a chair, a TV, and a wardrobe.

Quadruple Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 4 Twin Beds OR 1 Double Bed and 2 Twin Beds

View all photos for Single Room

A hotel room with a bed, a desk, a chair, a bathroom with a mirror, and a purple wall with a white design.

Single Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 1
  • 1 Twin Bed

About the neighborhood

Located in Zumaia, Zumaia Hotela is near the beach. The area's natural beauty can be seen at Bay of Biscay and Santiago Beach, while Zuloaga Museum and Cristobal Balenciaga Museum are cultural highlights. Visit our Zumaia travel guide
Map
Alai Auzategia Auzoa, 13, Zumaia, Guipuzcoa, 20750

What's nearby

  • A person standing on a steep, rocky cliff with a body of water at the base.
    Itzurun Beach
    13 min walk - 0.7 miles
  • A coastal city with a beach, green hills, and a river.
    Zarautz Beach
    10 min drive - 7.3 miles
  • A crowded beach with people sunbathing and swimming, a clear blue sky, and boats in the water.
    Concha Beach
    28 min drive - 21.5 miles
  • Zuloaga Museum
    14 min walk - 0.8 miles
  • Santiago Beach
    16 min walk - 0.9 miles

Getting around

  • Zarautz Station
    20 min drive
  • San Sebastian (EAS)
    42 min drive

Restaurants

  • Elkano
    6 min drive
  • Restaurante XL taberna
    13 min walk
  • Itzurun Taberna
    12 min walk
  • Balearri Jatetxea
    7 min drive
  • Maruka Gastro
    6 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 4.50 for adults and EUR 4.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Family friendly

  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Desk
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
1 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 25.0 per night
Cribs (infant beds) are available for EUR 10.0 per night

Property payment types

  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 4.50 for adults and EUR 4.50 for children
  • Crib (infant bed) fee: EUR 10.0 per night
  • Rollaway bed fee: EUR 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Frequently asked questions

Is Zumaia Hotela pet-friendly?

Yes, Zumaia Hotela allows pets (limit 1 total). Some restrictions may apply, so please contact the property for more details.

How much is parking?

There is free parking nearby.

What time is check-in at Zumaia Hotela?

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM. Late check-in is available during limited hours.

What time is check-out at Zumaia Hotela?

Check-out is at noon.

Where is Zumaia Hotela located?

Situated near the beach, this hotel is within 1 mi (2 km) of Bay of Biscay, Zuloaga Museum, and Itzurun Beach. Santiago Beach and Getaria Harbor are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Zumaia Hotela Reviews

8.4

Very Good

8.8

Cleanliness

8.2

Amenities

8.8

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 19 out of 37 reviews
Rating 8 - Good. 11 out of 37 reviews
Rating 6 - Okay. 4 out of 37 reviews
Rating 4 - Poor. 1 out of 37 reviews
Rating 2 - Terrible. 2 out of 37 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Shelter from the rain

Very nice, staff was very friendly and helpful with our luggage transfer. We were cold and wet and the staff made us feel welcome.
Stayed 1 night in Apr 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were walking the Camino and it was very nice to have a comfortable bed and a shower with heavy water pressure. Furthermore, there was a clean laundry a block away.
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a small town hotel. Free parking is on the city street. Finding a spot might pose a small problem. The town is very walkable. We visited to admire the cliffs along the town shoreline. The rock beds (called flysh) were deposited horizontally on the deep sea floor 50-65 million years ago, but now stand vertically resulting from Spain 'colliding' into France to build the Pyrenees. As geologists, we consider the cliffs are truly spectacular. A highlight of our travels.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buenas atenciones por parte de los staff.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitación limpia, ideal para familias, el personal intentó facilitarnos las cosas en todo momento, muy agradables. Y el desayuno muy correcto, mejor de lo que esperábamos
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Hôtel un peu vieillot, pas très loin de la partie sympa, mais il faut marcher un peu. Insonorisation des chambres médiocre, température de l'eau chaude changeante, mais bons lits et équipements corrects
Stayed 2 nights in May 2026
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chambre petite pour trois. Télécommande de la Tv qui ne fonctionne pas. Rideau qui ne se rabaisse pas. Propreté douteuse et sans insonorisation. Environnement sans charme. Suis client depuis des années chez Hotel.com et suis extrêmement déçu, surtout pour un chambre à 145€
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chambre double réservée pour 3 nuits pour randonner sur le chemin de Santiago, étapes accessibles par le topo dont la gare se trouve tout près de l'hôtel. Accueil chaleureux de Dany qui parle bien francais, serviable et de bon conseil. Petit déjeuner continental varié et copieux pour 6€50. Centre ville avec restaurants à 10 mn à pied. Supermarché à 50m de l'hôtel. Hôtel propre et au calme pour bien se reposer apres une bonne journée de marche.
Stayed 3 nights in Apr 2025
Verified review

2/10 Terrible

Disliked: Staff & service, property conditions & facilities
En Expedia parece que está cerca del centro. Pero está en una urbanización lejana. Tienes que hacer medio maratón para llegar a Zumaia Centro. Además, cuando reservas te dicen que no quedan habitaciones doble. Te venden una triple. Cuando llegas, te dicen que sí hay habitaciones dobles, pero que he de pagar la triple(39€ más). A la salida te reclaman los 10€ por llevar perro. Realmente, yo ya había pagado 39 € por ser triple. Pero te dicen que no, que los pagues. Toma el dinero y corre. No recomiendo para nada alojatse en esta bazofia de establecimiento.
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Séjour en famille

Séjour en famille très agréable, la personne qui nous a accueilli est très sympathique! Petit bémol sur le buffet du petit déjeuner mais l’ensemble du séjour a été très agréable
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Trato exquisito y muy atentos a todo
Stayed 2 nights in Mar 2024
Verified review

6/10 Okay

Disliked: Cleanliness, staff & service, property conditions & facilities
Lage des Hotels unschön Personal unfreundlich
Stayed 1 night in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La habitacion genial, el trato inmejorable. Sin duda repetiremos
Stayed 3 nights in Sep 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
la proximité de la ville de zumaia et la tranquillité du soir avec tout de même des adresses sympa à proximité !!! très pratique également pour se rendre à la gare !!!
Stayed 3 nights in Jul 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We hadden een heel fijn verblijf. Heel vriendelijk personeel.
Stayed 2 nights in Jul 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es war sehr schön dort. Sehr freundliches Personal.
Stayed 1 night in Jul 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort

Muy buena opción

Este pequeño hotel integrado en la primera planta de un edificio de viviendas es acogedor, confortable i con servicio amable. La única pega es que justo debajo hay las sillas de la terraza del bar del hotel y entre las 07:30 y 08:00 de la mañana las arrastran ( no sé si para colocarlas o para limpiar ) haciendo bastante ruido. Quitando ese solucionable detalle es una muy buena opción para visitar Zumaia o incluso Bilbo o Donosti ya que la estación de tren queda a 4 minutos andando.
Stayed 3 nights in Nov 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Acogedor y bien ubicado

El personal muy agradable, la zona ideal y la habitación correcta, incluso con un balcón con mesa. Los únicos 'peros' fueron una puerta de la ducha rota y el wifi, que no llegaba apenas a la habitación. Fácilmente solucionable todo.
Stayed 4 nights in Aug 2020
Verified review

2/10 Terrible

Disliked: Staff & service, amenities, property conditions & facilities
En la habitacion.no funciona ni el secador de pelo,ni telefono,niel televisor,ni sube ni baja volumen y algunas cadenas ,no se ven,avisado el.propietario lo intenta y no.puede arreglarlo y me deja asi de tranquilo,una actitud inexplicable. No volveria ,ni lo recomendare,es una pena pues es ya la tercera vez q venia,y esta muy bien situado.
Stayed 2 nights in Sep 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bon hôtel personnel très sympathique

Stayed 1 night in Oct 2024