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Residence Zug

Property class: 3

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Photo gallery for Residence Zug

A buffet with various meats and vegetables. - Residence Zug (Zug)
An indoor swimming pool with a tiled floor, a ceiling with a blue pattern, and a view of the sea through large windows. - Residence Zug (Zug)
A modern building with a curved facade, large windows, and a well-maintained garden with various trees and shrubs. - Residence Zug (Zug)
A modern indoor space with wooden benches and a high ceiling with recessed lighting. - Residence Zug (Zug)
A modern interior with a spiral staircase, a seating area with a glass table, and a dining set. - Residence Zug (Zug)
A coffee shop/cafe, dry cleaning/laundry services, and a bar are just a few of the amenities provided at Residence Zug. In addition to a restaurant, guests can connect to free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices).

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Free WiFi
  • Restaurant
  • Parking available
  • Bar

Room options

View all photos for Standard Room

A hotel room with a bed, two chairs, a small table, a lamp, and a window with curtains.

Standard Room

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Double or Twin Room

A hotel room with a double bed, a desk with two chairs, a bookshelf, and a large abstract painting on the wall.

Standard Double or Twin Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Family Room

A hotel room with a bed, two chairs, a small table, a desk, a lamp, and a bottle on the table.

Family Room

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

About the neighborhood

Located in Zug, Residence Zug is in the city center. Zug Old Town and Milk Soup Stone are local landmarks, and the area's natural beauty can be seen at Sihlwald Wilderness Park Zurich and Alpine Panorama Path. Bossard Arena and Zürcher Museums-Bahn are also worth visiting. Visit our Zug travel guide
Map
16 Industriestrasse, Zug, 6300

What's nearby

  • A wooden dock extending into a calm lake with a sailboat in the distance and mountains in the background.
    Lake Zug
    6 min walk - 0.4 miles
  • Metalli Shopping Centre
    1 min walk - 0.0 miles
  • Zug Old Town
    11 min walk - 0.6 miles
  • Bossard Arena
    12 min walk - 0.7 miles
  • Zug Trade Fair
    12 min walk - 0.7 miles

Getting around

  • Zug Station
    5 min walk
  • Zurich Airport (ZRH)
    58 min drive

Restaurants

  • Stocker‘S Kafi Bar
    3 min walk
  • Starbucks
    5 min walk
  • La Taverna
    3 min walk
  • Mr. Pickwick Pub Zug
    6 min walk
  • the station
    7 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)

Parking and transportation

  • Self parking on site (CHF 25 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CHF 29 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Indoor pool

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bathroom

  • Private bathroom

More

  • Phone
  • Safe

Policies

Check-in

Check-in start time: noon; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 2.00 per person, per night for adults; CHF 1.00 per night for guests aged 6-15 years old. This tax does not apply to children under 6 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 29 per person
  • Self parking fee: CHF 25 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators

Frequently asked questions

Does Residence Zug have a pool?

Yes, this property has an indoor pool.

Is Residence Zug pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for CHF 25 per day.

What time is check-in at Residence Zug?

Check-in start time: noon; Check-in end time: anytime.

What time is check-out at Residence Zug?

Check-out is at noon.

Where is Residence Zug located?

Located in the heart of Zug, this hotel is within a 10-minute walk of Metalli Shopping Centre, Alpine Panorama Path, and Lake Zug. Zug Old Town and Zug Trade Fair are also within 15 minutes. Zug Station is only a 5-minute walk and Zug (ZLM-Zug Train Station) is 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Residence Zug Reviews

8.0

Very Good

9.0

Cleanliness

8.0

Amenities

8.6

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 16 out of 44 reviews
Rating 8 - Good. 12 out of 44 reviews
Rating 6 - Okay. 12 out of 44 reviews
Rating 4 - Poor. 4 out of 44 reviews
Rating 2 - Terrible. 0 out of 44 reviews

Reviews

Verified review

10/10 Excellent

antony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel great location with good breakfast. Pool was nice and staff friendly. Only down side was no air which is something that maybe I overlooked when booking
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Lorna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very happy with Residence Zug. They helped us to make the room a bit cooler by lending us another fan. The swimming pool was great for the kids and very quiet so we used it a lot. Nice breakfast. Everything in our room was clean and we had plenty of space to move around in there. Thank you.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Maria

Liked: Cleanliness, amenities, property conditions & facilities
Conveniently located in business district within walking distance to shopping and scenic lake.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

ROBERTO COSTA DE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent start & Service, excellent breakfast, all near
Verified review

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is excellent: friendly, helpful, courteous. Breakfast was outstanding - offers more than we could try, and everything was tasty. Bed and room were a bit warm, but OK for one night; Residence is next to the main building, but still very close. Surroundings are very beautiful.
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed in the Residence that is part of the Park Hotel in Zug. Good central location, 5 mins walk from the train station. Big room with a balcony, good shower, little / no aircon so a fan was in the room but it was quite noisy. Main point to note is that you need to check in at the Park Hotel next door to get your key - there wasn't any signage at the Residence to tell you this so be prepared. Overall good experience.
Stayed 1 night in Sep 2025
Verified review

6/10 Okay

Pedram

Disliked: Property conditions & facilities
We really liked the staff—they were friendly and helpful. Unfortunately, there was no air conditioning, which made the room uncomfortably hot. Because of the heat, we had to leave the windows open, which led to bugs and even a cockroach in the room. Also, we couldn’t access the swimming pool because our keys didn’t work, and we weren’t sure why. Overall, the staff were great, but the lack of air conditioning and maintenance issues affected our stay.
Stayed 3 nights in Jul 2025
Verified review

6/10 Okay

Alexey

Liked: Cleanliness, staff & service
Disliked: Amenities
No AC
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Sean

Liked: Cleanliness, staff & service, amenities
.
Stayed 1 night in Jan 2026
Verified review

4/10 Poor

Adam

No Great.
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Filippo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stanza confortevole. Ottima colazione. Posizione favorevole.
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

Sean

Liked: Cleanliness, staff & service, amenities
.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Coen

Liked: Cleanliness, staff & service, amenities
Prima prijs kwaliteit verhouding, dichtbij station, goede ligging.
Stayed 2 nights in Dec 2025
Verified review

6/10 Okay

Andrea

Liked: Cleanliness

Rezeption schwer zu finden, Stromausfall

- Es steht leider weder bei der Buchung noch im eigentlichen Gebäude irgendein Hinweis dass der Check-In, das Parkhaus und das Frühstück im Parkhotel nebenan ist. Wir sind durculh das Gebäude geirrt und haben die Rezeption gesucht und schließlich angerufen. + Die Zimmer waren sehr schön, sauber und groß mit einem großen Wintergarten. Check-Out ist erst um 12:00 Uhr, was sehr angenehm ist. + Das Frühstück ist hervorragend, riesige Auswahl und bis 10:30 Uhr - Wir hatten 2 Doppelzimmer gebucht, leider ist bei einem der Zimmer frühmorgens der Strom ausgefallen. Wir haben das an der Rezeption gemeldet, der Stromausfall konnte aber bis zum Check-Out nicht behoben werden. Komisch fand ich außerdem, dass man offiziell bis einen Tag vorher hätte stornieren können aber bereits eine Woche vorher der Gesamtpreis auf der Visacard blockiert wurde.
Stayed 1 night in Sep 2025
Verified review

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service

1 day business trip

Warm und stickig im Zimmer. Keine Klimaanlage. Es alter nur teilweise funktionierender und lauter Ventilator stand im Zimmer.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

André

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon hôtel, personnel accueillant et serviable
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Lionel

Liked: Cleanliness, staff & service, property conditions & facilities
Très bien placé, restaurant dans l’hôtel jusqu’à 22h, restaurant aux alentours, petit déjeuner complet
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Jean-Luc

Liked: Cleanliness, amenities, property conditions & facilities
Facile d’accès et bien localisé, à 5-10min du lac et centre.
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Sabrina

Liked: Cleanliness, staff & service
Top hotel, grossartiges frühstücksbuffet und personal. Gute ruhige lage dennoch zentrsl. Einfach die betten hätten einen wechsel nötig, die quiteschen und sind durch.
Stayed 1 night in Jun 2025
Verified review

4/10 Poor

Manuela

Disliked: Cleanliness, property conditions & facilities, room comfort
Zimmer sehr alt und nicht wirklich sauber.
Stayed 1 night in Feb 2025
Verified review

6/10 Okay

Maxime

Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Giles

Stayed 1 night in Sep 2025
Verified review

8/10 Good

Robert

Stayed 1 night in Sep 2025
Verified review

6/10 Okay

Laurie

Stayed 1 night in Sep 2025
Verified review

6/10 Okay

Natascha

Stayed 1 night in Oct 2025