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Park Hotel Zug

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Photo gallery for Park Hotel Zug

An outdoor seating area with wicker furniture and potted plants, a restaurant sign, and a modern building facade. - Park Hotel Zug (Zug)
A modern reception area with a curved reception desk, a wooden wall, and a wall-mounted TV displaying 'CITY GARDEN'. - Park Hotel Zug (Zug)
A row of wooden benches in a spacious indoor area with a high ceiling and skylights. - Park Hotel Zug (Zug)
A hotel room with a bed, a TV, a desk with a remote, a suitcase, and a window with a view of the outdoors. - Park Hotel Zug (Zug)
A modern restaurant with wooden tables and chairs, large windows, and a high ceiling with hanging lights. - Park Hotel Zug (Zug)
Luxury
4.5 star property
8.6

Excellent

Alpine elegance near Lake Zug

Panoramic Lake Zug views await steps from this luxury property. Guests can stroll along the shore at sunset or relax in the full-service spa and indoor pool after exploring nearby old town. Excellent staff ensure a memorable stay, complemented by a quality breakfast in the hotel restaurant.

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant

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Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Superior Double or Twin Room

A modern hotel room with a bed, bedside table, chair, and a large window with curtains.

Superior Double or Twin Room

  • Park view
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Superior Double or Twin Room

A modern hotel room with a large bed, a desk, a chair, and a view of greenery outside.

Superior Double or Twin Room

  • Park view
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 1 Twin Bed

View all photos for Superior Double Room

A modern hotel room with a bed, desk, chair, and a glass table.

Superior Double Room

  • Park view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 1 Twin Bed

View all photos for Superior Suite

A modern hotel room with a large bed, a painting on the wall, a window with curtains, and a floor lamp.

Superior Suite

  • 48 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite

A modern hotel room with a bed, a grey sofa, and a dining area with a table and chairs.

Superior Suite

  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Grand Suite

A hotel room with a bed, a TV, a desk with a remote, a suitcase, and a window with a view of the outdoors.

Grand Suite

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

About the neighborhood

Located in Zug, Park Hotel Zug is connected to a shopping center. The area's natural beauty can be seen at Sihlwald Wilderness Park Zurich and Alpine Panorama Path, while Johanna Spyri Museum and Anna Goldi Museum are cultural highlights. Bossard Arena and Zürcher Museums-Bahn are also worth visiting. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails and other activities like skiing. Visit our Zug travel guide
Map
Industriestrasse 14, Zug, ZG, 6302

What's nearby

  • A wooden dock extending into a calm lake with a sailboat in the distance and mountains in the background.
    Lake Zug
    6 min walk - 0.4 miles
  • Metalli Shopping Centre
    2 min walk - 0.1 miles
  • Alpine Panorama Path
    6 min walk - 0.4 miles
  • Zug Old Town
    9 min walk - 0.5 miles
  • Bossard Arena
    14 min walk - 0.8 miles

Getting around

  • Zug Station
    4 min walk
  • Zurich Airport (ZRH)
    59 min drive

Restaurants

  • Stocker‘S Kafi Bar
    2 min walk
  • Starbucks
    5 min walk
  • Mr. Pickwick Pub Zug
    5 min walk
  • La Taverna
    2 min walk
  • the station
    8 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Secured, covered self parking on site (CHF 25 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Fishing
  • Full-service spa
  • Golf
  • Gym
  • Indoor pool
  • Mini golf
  • Sauna
  • Ski storage
  • Tennis

Family friendly

  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 5 meeting rooms
  • Computer station
  • Coworking space

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hardwood flooring in room
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 100-cm LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Heating
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 25 per pet, per night

Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome

Children can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for CHF 50.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 2.00 per person, per night for adults; CHF 1.00 per night for guests aged 6-15 years old. This tax does not apply to children under 6 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: CHF 25 per night
  • Pet fee: CHF 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CHF 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

Parking height restrictions apply

Property class

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Frequently asked questions

Does Park Hotel Zug have a pool?

Yes, this property has an indoor pool.

Is Park Hotel Zug pet-friendly?

Yes, pets are allowed at this property. There's a fee of CHF 25 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is available for CHF 25 per night.

What time is check-in at Park Hotel Zug?

Check-in start time: 3 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Park Hotel Zug?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Park Hotel Zug located?

Located in the heart of Zug, this luxury hotel is within a 10-minute walk of Metalli Shopping Centre, Alpine Panorama Path, and Lake Zug. Zug Old Town and Seebad Seeliken are also within 15 minutes. Zug Station and Zug (ZLM-Zug Train Station) are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Park Hotel Zug Reviews

8.6

Excellent

9.2

Cleanliness

9.0

Location

8.6

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 38 out of 64 reviews
Rating 8 - Good. 14 out of 64 reviews
Rating 6 - Okay. 3 out of 64 reviews
Rating 4 - Poor. 6 out of 64 reviews
Rating 2 - Terrible. 3 out of 64 reviews

Reviews

Verified review

10/10 Excellent

Ka Lai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located in the city centre - the new town which is very convenient to walk anywhere. The staff are nice there especially the front desk staff Toni- I want to thank him for all the help and service. I arrived late for a check in while the hotel was pretty full with rooms and I booked the twin bed by mistake which I ask for a double as I was by myself I didn’t need two beds and he did his best to find me a room with a double bed. Always smiling and great jokes. Love the hotel and will come back to stay when I visit zug again.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great town. Scenic. Staff was superb as was breakfast. Well stocked bar. Room spacious
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and staff
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Maravillas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was awesome. The staff was helpful and very kind, so close to the old town. Highly recommended.
Stayed 2 nights in Aug 2024
Verified review

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, property conditions & facilities
This is a great little hotel in a superb location where you can walk to countless restaurants, there is an open air street-covered shopping centre right across the street… the old town is a short walk away and of course you can walk down to Lake Zug and enjoy the sunset views. Highly recommended.
Stayed 7 nights in Jul 2024
Verified review

10/10 Excellent

Joachim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful modern hotel, right next to downtown shopping!
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Niclas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely one night stay here. The hotel is conveniently located a short walk from the train station, and it has a wonderful on-site restaurant.
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel at walking distance from the train station.
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and excellent location

Excellent hotel and very clean. I would return
Stayed 1 night in Feb 2024
Verified review

10/10 Excellent

Subramanian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to train station
Stayed 4 nights in Jun 2024
Verified review

10/10 Excellent

Wei Cheng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast selection was pretty decent albeit it was the same everyday for the whole week. Room was spacious and clean.
Stayed 5 nights in Jul 2022
Verified review

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sensationel
Stayed 1 night in Aug 2024
Verified review

4/10 Poor

Verified traveler

Disliked: Staff & service, room comfort
I had VERY bad experience with food poising from their restaurant...NOT good...
Stayed 1 night in Jan 2023
Verified review

8/10 Good

Diamantis

Liked: Cleanliness, staff & service
Outdated decor for the price , no iron
Stayed 1 night in Dec 2024
Verified review

4/10 Poor

Karolina

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
We arranged a taxi through the hotel from Zug to Zurich. They told us it would cost 150-180. We ended up paying 255. We needed some laundry done so we gave some things to them on Friday afternoon - they forgot to give it back and tell us there is no laundry on weekends. We could have arranged different laundry service if we had known. We would have also arranged 2 ubers for the price of 160 instead of paying 255. The staff is uninformed and not entirely friendly. There is no room service either. I would stay in a different hotel next time. The bathrooms look like hospital bathrooms. Unwelcoming place.
Stayed 3 nights in Mar 2023
Verified review

2/10 Terrible

Luigi Junior

Disliked: Cleanliness, amenities, property conditions & facilities
Camera sporca, puzzava di sigaretta, le lenzuola erano pulite, ma le tende erano pregne di fumo, il bagno pieno di polvere. Peccato perché la struttura è molto carina ma per il prezzo che si paga nonostante era troppo.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Didier

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hôtel, bien situé avec de bonnes prestations Petit déjeuner de qualité
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Tadahiko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
全体的によかった
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
La habitación muy ruidosa. Fui incapaz de apagar la ventilación. Contacté con el alojamiento y tampoco me ayudaron. La temperatura tampoco se puede controlar. En contraparte, el desayuno muy completo y de buena calidad
Stayed 2 nights in Jan 2025
Verified review

10/10 Excellent

Christoph

Liked: Cleanliness, staff & service, property conditions & facilities
Ich komme wieder!
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Fast alles gut. Super Bett! Gutes veganes Abendessen im City Garden Hotel. Frühstück im City Garden Hotel war enttäuschend, da es keine veganen Optionen gab (Soyamilch, veg. Joghurt, veg. Käse oder Aufschnitt). Bitte verbessern.
Stayed 1 night in Aug 2023
Verified review

6/10 Okay

Enzo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Der Zimmerpreis ist lächerlich zu teuer aus meiner Sicht.
Stayed 1 night in Nov 2022
Verified review

8/10 Good

Beat

Liked: Cleanliness, amenities, property conditions & facilities
Fr. 26.00 für 2 Cafés und 4 Gipfeli doch etwas teuer.
Stayed 1 night in Oct 2022
Verified review

10/10 Excellent

carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quietly situated but good positioned for local transport and shopping. Very clean good service friendly staff. Highly recommend this business hotel.
Stayed 7 nights in May 2022