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City Garden Hotel

4.5 star property
Luxury hotel with free breakfast and a fitness center

Choose dates to view prices

Photo gallery for City Garden Hotel

Restaurant
Reception
Reception
Front of property
1 bedroom, minibar, in-room safe, individually furnished

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Bar
  • Gym
  • Breakfast included
  • Air conditioning
  • Laundry

Room options

View all photos for Junior Room

1 bedroom, minibar, in-room safe, individually furnished

Junior Room

Highlights

Individually furnished
Air conditioning
Heating
LCD TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Bathrobes
  • 34 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room

1 bedroom, minibar, in-room safe, individually furnished

Superior Double Room

Highlights

Individually furnished
Air conditioning
Heating
LCD TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Bathrobes
  • 29 sq m
  • Park view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Suite

1 bedroom, minibar, in-room safe, individually furnished

Superior Suite

Highlights

Individually furnished
Air conditioning
Heating
LCD TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Bathrobes
  • 38 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
Metallstrasse 20, Zug, 6300

What's nearby

  • Metalli Shopping Centre - 2 min walk - 0.1 miles
  • Lake Zug - 8 min walk - 0.5 miles
  • Zug Old Town - 11 min walk - 0.6 miles
  • Bossard Arena - 14 min walk - 0.8 miles
  • Zug Trade Fair - 14 min walk - 0.8 miles

Getting around

  • Zug Station - 5 min walk
  • Zurich Airport (ZRH) - 55 min drive

Restaurants

  • ‪Caffè Spettacolo - ‬6 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Yooji's - ‬5 min walk
  • ‪La Taverna - ‬4 min walk
  • ‪Negishi Sushi Bar - ‬5 min walk

About this property

City Garden Hotel

Luxury hotel in a regional park
A free breakfast buffet, golfing on site, and a terrace are just a few of the amenities provided at City Garden Hotel. For some rest and relaxation, visit the sauna. In addition to a garden and dry cleaning/laundry services, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Self parking (surcharge), a roundtrip airport shuttle (surcharge), and an electric car charging station
  • Tour/ticket assistance, laundry services, and a banquet hall
  • ATM/banking services, luggage storage, and an elevator
Room features
All 78 individually furnished rooms include comforts such as laptop-compatible safes and laptop-friendly workspaces, in addition to thoughtful touches like air conditioning and bathrobes.
Other conveniences in all rooms include:
  • Blackout drapes/curtains, slippers, and guidebooks
  • Coffee/tea makers, heating, and daily housekeeping

Languages

English, French, German, Hungarian, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Roundtrip airport shuttle (surcharge)
  • Onsite parking available only on request
  • Uncovered self parking on site (CHF 15 per night)

Food and drink

  • Free buffet breakfast available on weekdays 6:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Golf
  • Gym
  • Sauna

Family friendly

  • Laundry facilities

Conveniences

  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • Garden
  • In a regional park
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance

More

  • 3 floors
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 100-cm LCD TV

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Heating
  • Individual furnishings
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open Monday - Friday (6:00 AM - 11:30 PM) and Sunday - Sunday (2:00 PM - 11:30 PM)
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CHF 25.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 2.00 per person, per night for adults; CHF 1.00 per night for guests aged 6-15 years old. This tax does not apply to children under 6 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: CHF 15 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CHF 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

No pets and no service animals are allowed at this property

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Property is also known as

City Garden Hotel Zug
City Garden Zug
City Garden Hotel Zug
City Garden Hotel Hotel
City Garden Hotel Hotel Zug

Frequently asked questions

Is City Garden Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at City Garden Hotel?

Self parking is available for CHF 15 per night.

What time is check-in at City Garden Hotel?

Check-in start time: 3 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at City Garden Hotel?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does City Garden Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is City Garden Hotel located?

Situated in a regional park, this luxury hotel is within a 15-minute walk of Metalli Shopping Centre, Alpine Panorama Path, and Lake Zug. Zug Old Town and Zug Trade Fair are also within 15 minutes. Zug Station is 5 minutes by foot and Zug (ZLM-Zug Train Station) is 6 minutes.

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City Garden Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 6 out of 14 reviews
Rating 8 - Good. 6 out of 14 reviews
Rating 6 - Okay. 2 out of 14 reviews
Rating 4 - Poor. 0 out of 14 reviews
Rating 2 - Terrible. 0 out of 14 reviews

9.4/10

Cleanliness

8.2/10

Staff & service

6.0/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10

Very well designed, tasteful, quiet and well/located.
Stayed 2 nights in Apr 2025

10/10

Facilities and hotel standard were excellent but I found some of the small things very disappointing. For almost £900 for two nights I found some of the penny pinching ridiculous. Welcome treats were not replaced (it was a small chocolate!) and the vanity set was repacked into cardboard case rather than replaced - it was opened to use the cotton buds. Excellent hotel but these little things were very disappointing.
Stayed 2 nights in Jan 2024

10/10

Vielen Dank für den schönen Aufenthalt.
Stayed 2 nights in Jan 2025

8/10

Stayed 1 night in Sep 2024

10/10

Stayed 1 night in Sep 2024

8/10

Stayed 1 night in Sep 2024

8/10

The hotel itself is great. Modern, clean, quiet. Reception is not staffed on Saturday, so you have to check in at the Park Hotel and that is where breakfast was on Sunday. It’s not far, but not convenient. It’s walkable from the train station. Good breakfast.
Stayed 1 night in Jul 2024

10/10

Stayed 1 night in Jun 2024

8/10

Stayed 1 night in Jan 2024

6/10

Stayed 1 night in Nov 2021

8/10

The hotel was a ghost town...no front desk, no staff...just an interphone at the entrance to get to another hotel to get your room key an breakfast...very desapointing and unpleasant
Stayed 4 nights in Oct 2021

6/10

Stayed 2 nights in Sep 2021

8/10

Stayed 2 nights in Aug 2021

10/10

Stayed 1 night in Jul 2021