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Best Western Plus Palace Hotel Polom

Property class: 2.5

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Photo gallery for Best Western Plus Palace Hotel Polom

Lobby - Best Western Plus Palace Hotel Polom (Zilina)
Interior - Best Western Plus Palace Hotel Polom (Zilina)
Banquet hall - Best Western Plus Palace Hotel Polom (Zilina)
Banquet hall - Best Western Plus Palace Hotel Polom (Zilina)
Iron/ironing board - Best Western Plus Palace Hotel Polom (Zilina)
You can look forward to free full breakfast, laundry facilities, and a bar at Best Western Plus Palace Hotel Polom. For some rest and relaxation, visit the sauna or the hot tub. The on-site international cuisine restaurant, Palace, offers breakfast and lunch. Guests can also expect to find conference space.

Reviews

7.4 out of 10
Good

Popular amenities

  • Hot tub
  • Breakfast included
  • Pet friendly
  • Parking included
  • Restaurant
  • Business services

Room options

About the neighborhood

Located in Zilina, Best Western Plus Palace Hotel Polom is near a train station. Museum of Transport and Museum of the Slovak Village are cultural highlights, and some of the area's attractions include Kukuričné Bludisko V Rašove and Snowland. Visit our Zilina travel guide
Map
Hviezdoslavova 22, Zilina, 010-01

What's nearby

  • A pedestrian street lined with colorful buildings, a clear blue sky, and people walking.
    Marianske Namestie
    6 min walk - 0.4 miles
  • A historic castle with a prominent tower, white walls, and a red-tiled roof.
    Budatin Castle
    3 min drive - 1.1 miles
  • Church of the Holy Trinity
    5 min walk - 0.3 miles
  • Niké Aréna
    6 min walk - 0.4 miles
  • Karting Zone Žilina
    16 min walk - 0.9 miles

Getting around

  • Zilina Station
    1 min walk
  • Zilina (ILZ)
    14 min drive

Restaurants

  • McDonald's & McCafé
    5 min walk
  • Side Kebab
    1 min walk
  • Pancha Skybar
    9 min walk
  • Pizzeria Carolina
    2 min walk
  • Oldies pub
    2 min walk

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Property amenities

Parking and transportation

  • Free self parking on site

Food and drink

  • Free full breakfast
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Palace

Things to do

  • Hot tub
  • Sauna

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Business services

  • Conference space

Accessibility

  • Elevator

Room amenities

Bathroom

  • Hair dryer

Food and drink

  • Coffee/tea maker

More

  • Iron/ironing board

Policies

Check-in

Check-in time starts at 2 PM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20 per pet, per night

Service animals are welcome, and are exempt from fees

Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.50 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Frequently asked questions

Is Best Western Plus Palace Hotel Polom pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 20 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Best Western Plus Palace Hotel Polom?

Check-in begins at 2 PM.

What time is check-out at Best Western Plus Palace Hotel Polom?

Check-out is at 11 AM.

Where is Best Western Plus Palace Hotel Polom located?

Situated in Zilina, this hotel is within a 10-minute walk of Niké Aréna, Church of the Holy Trinity, and Marianske Namestie. Karting Zone Žilina and Budatin Castle are also within 2 mi (3 km). Zilina Station is only a 1-minute walk.

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Reviews

Best Western Plus Palace Hotel Polom Reviews

7.4

Good

8.2

Cleanliness

6.8

Location

7.6

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 3 out of 13 reviews
Rating 8 - Good. 6 out of 13 reviews
Rating 6 - Okay. 1 out of 13 reviews
Rating 4 - Poor. 2 out of 13 reviews
Rating 2 - Terrible. 1 out of 13 reviews

Reviews

Verified review

8/10 Good

Dr. Mosad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfort and nice stay

Comfort and nice
Verified review

8/10 Good

Dr. Maha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Value for money

Everything was better than expected
Verified review

4/10 Poor

Verified traveler

Breakfast was a disaster

Good location. Nice staff. Breakfast was a disaster. Food was not freash, varm milk etc.
Verified review

2/10 Terrible

claudio

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fulstendig katastrofe

Dette hotelet var katastrofe, vet ikke hvor jeg skal starte..4 stjerner var det ikke,2 var mer riktig, vi fikk ikke ryddet rommet en gang mens vi var der 4 dager, togstasjonen er nabo så du må ligg og høre på den hele natta+ ungdoms biler som ligger og kjører kapp utfor(vi er ikke noen gamlinger) hele natt. Dette var andre dårlige opplevelsen med hotels.com på rad, begynner å mistenke at dem ikke kvalitetssikrer samarbeids partneren sine men at dem stoler blindt på at standard er som dem sier. Nærmere falwty towers standard kommer du ikke. En skam at det har 4 stjerner.
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Polom Zilina

Hotel très calme dans le style du pays (Slovaquie) pour sa décoration . Très proche de la gare et du centre historique de la ville de Zilina. Restaurant et petit déjeuné corrects et copieux.
Verified review

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay again

Friendly and helpful staff. Both dinner and breakfast was good.
Verified review

10/10 Excellent

Sylvie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bon hôtel.

Très bon hôtel juste en face de la gare. Chambre tout confort et petit déjeuner somptueux. Réception efficace et très bon accueil au bar. A conseiller.
Verified review

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were very friendly and helpful. Great location. Would definitely stay there again.
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel just across the road from the station.
Verified review

4/10 Poor

Boris

Liked: Cleanliness, staff & service

Luxus na ukor uzitkovej hodnoty.

Interiel nadhera luxus. Personal profesionalny a privetivy. Zial, luxus na ukor uzitkovej hodnoty - konkretne masazny sprchovaci kut, ktory je len pre osoby naozaj utleho vzrastu. Osoba nad 180cm si tam tam bud musi klaknut, alebo si omlati hlavu o vrchnu sprchovaciu ruzicu. Hotel sice je "v centre", ale cez cestu je hlucna zeleznicna stanica a za rohom hlucna diskoteka/pub. Sirsia ponuka bufetoveho menu na ranajky by urcite tiez nebola na skodu.
Verified review

8/10 Good

Tetsuro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

便利で心地よいホテル

駅の真ん前にあり、レストラン等も近くにありとても便利です。 部屋も清潔で気持ち良く過ごす事が出来ました。
Verified review

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort

Mixed feelings

Old style three story hotel building is somewhat worn out from outside, but interiors were recently renovated. It is conveniently positioned across the street from railway station, at the edge of the historic downtown area. Hotel lobby smells of tobacco, as adjacent bar allows smoking and is poorly ventilated. My room was rather small, but well appointed. Bathroom had massage shower cabin, a really nice surprise.
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent rapport qualité prix

Excellent confort. Seul le petit déjeuner est un peu décevant comparé aux reste des prestations de l'Hotel.