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Pacífica Grand Zihuatanejo

Property class: 3

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Photo gallery for Pacífica Grand Zihuatanejo

A balcony with a view of the sea, a hot tub, and a wooden table with chairs. - Pacífica Grand Zihuatanejo (Zihuatanejo)
A balcony with a wooden railing, a small pool, and a view of the sea and hills. - Pacífica Grand Zihuatanejo (Zihuatanejo)
A neatly made bed with a white and red patterned bedspread, a wooden headboard, and a bedside table with a lamp and a vase. - Pacífica Grand Zihuatanejo (Zihuatanejo)
A multi-story building with a curved facade, balconies with thatched roofs, and a stone wall. - Pacífica Grand Zihuatanejo (Zihuatanejo)
A hallway with a wooden door, a small shelf, and a framed picture on the wall. - Pacífica Grand Zihuatanejo (Zihuatanejo)
Zihuatanejo Bay and La Ropa Beach are located near Pacífica Grand Zihuatanejo, which provides a grocery/convenience store, a terrace, and a garden. Treat yourself to spa services, such as a body wrap, a massage, or a detox wrap. At the 3 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and Italian cuisine. Stay connected with free in-room WiFi, with speed of 50+ Mbps, and guests can find other amenities such as an outdoor entertainment area and 3 bars.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Embrace the magic of Mexico

AARP members, save 30% or more on select Mexican hotels. Book between November 10 and November 16, 2026. Travel by 30 December, 2027.

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Villa, 1 Bedroom, Sea View

A bedroom with a bed, bedside tables, a TV, a window with a wooden lattice, and a wall-mounted air conditioner.

Standard Villa, 1 Bedroom, Sea View

  • Sea view
  • 122 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Queen Sofa Beds

View all photos for Grand Villa, Sea View

A hotel room with a bed, a wooden door, a mirror, and a balcony with a view of the sea.

Grand Villa, Sea View

  • Sea view
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 2 Double Sofa Beds

About the neighborhood

Located in Playa Las Gatas, a neighborhood in Zihuatanejo, Pacífica Grand Zihuatanejo is near the airport and on the beach. The area's natural beauty can be seen at Zihuatanejo Bay and La Ropa Beach. Magic World Aquapark and Magic World Aquatic Park are also worth visiting. Visit our Zihuatanejo travel guide
Map
Camino Escenico a Playa Las Gatas, Zihuatanejo, GRO, 40895

What's nearby

  • A sunset over a beach with two people standing and looking at the horizon.
    Zihuatanejo Bay
    5 min walk - 0.3 miles
  • A sunset over a calm sea with boats and a sandy beach.
    La Ropa Beach
    3 min drive - 0.8 miles
  • Las Gatas Beach
    15 min walk - 0.8 miles
  • Virgin of the Tree
    3 min drive - 0.8 miles
  • La Madera Beach
    7 min drive - 2.2 miles

Getting around

  • Ixtapa - Zihuatanejo Intl. Airport (ZIH)
    35 min drive

Restaurants

  • Terracita Beach
    6 min drive
  • Hao
    4 min drive
  • La Gaviota
    20 min walk
  • La Cabaña
    14 min walk
  • El Manglar
    19 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • 3 bars/lounges
  • 3 restaurants
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bambú
  • El Suspiro
  • La Vista

Things to do

  • 2 outdoor pools

Family friendly

  • 2 outdoor pools
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Private pool
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • Grocery/convenience store
  • Guidebooks
  • Limited-hour front desk
  • Luggage storage
  • Shared microwave

Guest services

  • Concierge services
  • Housekeeping (daily)

Outdoors

  • Barbecue grill
  • Garden
  • On the bay
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Handrails in hallways (43 inches high)
  • Lever door handles
  • No elevator
  • Tile flooring in room
  • Visual doorbell notification
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible pool
  • Wheelchair-accessible spa

More

  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Bed sheets provided
  • Blackout drapes

Bathroom

  • 2 private bathrooms
  • Hair dryer
  • Heated bathroom floor
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with cable channels
  • CD player
  • iPod dock
  • MP3 dock
  • Netflix
  • Private pool
  • Streaming services

Food and drink

  • Blender
  • Cookware, dishware, and utensils
  • Free bottled water
  • Freezer
  • Full-sized refrigerator/freezer
  • Griddle
  • Kitchen
  • Microwave
  • Paper towels
  • Separate dining area
  • Stovetop

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 9:00 AM - 5:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Mastercard

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MXN 3000 per accommodation, per stay
  • Resort fee: MXN 140 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Does Pacífica Grand Zihuatanejo have a pool?

Yes, this property has 2 outdoor pools. Pool access is from 8:00 AM–8:00 PM.

Is Pacífica Grand Zihuatanejo pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Pacífica Grand Zihuatanejo?

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM. After-hours check-in is not available.

What time is check-out at Pacífica Grand Zihuatanejo?

Check-out is at 10:00 AM.

Where is Pacífica Grand Zihuatanejo located?

Nestled on the beach, this Playa Las Gatas hotel is within 1 mi (2 km) of Zihuatanejo Bay and La Ropa Beach. Las Gatas Beach and Virgin of the Tree are also within 1 mi (2 km).

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Reviews

Pacífica Grand Zihuatanejo Reviews

8.0

Very Good

10

Cleanliness

9.4

Amenities

8.0

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 2 out of 4 reviews
Rating 8 - Good. 1 out of 4 reviews
Rating 6 - Okay. 0 out of 4 reviews
Rating 4 - Poor. 1 out of 4 reviews
Rating 2 - Terrible. 0 out of 4 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Great view, great floor-plan and great pools. Customer service is very poor however. After check in we sat in yjr lobby for 30 minutes waiting on a bell boy. When we checked out it was the same issue. They wanted us to wait until there was a manager there. Once a manager came, she tried to get us to pay $75 in fees we were never aware of. I had to fight with the manager to get them to not be paid. Also, this property sits on a high hills, which means if you are disabled, older or with anytype of medi
Stayed 7 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Una de las mejores estadías que e tenido en Guerrero. Desde las instalaciones hasta las hermosas vistas que se pueden apreciar, estoy impresionada.
Stayed 2 nights in Nov 2024
Verified review

4/10 Poor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Area comida, transporte choferes, limpieza e arreglo de habitaciones por parte camaristas increíbles, super TOP. EN CAMBIO EL PERSONAL DE "CONCIERGE" Y "VENTAS" NEFASTOS, NOS EXTENDIERON INCITACIÓN AL HOTEL DE IXTAPA CON ENGAÑOS, LLEVÁBAMOS "TODO INCLUIDO" Y LA MESERA DE :PACIFICA IXTAPA"JAMAS MENCIONO QUE NOS COBRARIAN LAS BEBIDAS, NOS RESERVARON "SEGUN" UNA PALAPA QUE LLEGAMOS Y NO TENIAN. LA "CONCIERGE CAROLINA" SIN TACTO DE CONSULTAR QUE TIPO DE VIAJE, ERA DE DESCANSO. NO NOS DIERON TRANSPORTACION DE VUELTA PORQUE TENIAMOS QUE ATENERNOS A SUS HORARIOS, "CERO SENTIDO COMUN" CUANDO LLEVABAMOS UN BEBE DE 2 AÑOS ; TUVIMOS QUE SOLICITAR UN TAXI DE VUELTA A PACIFICA GRAND ZIHUATANEJO POR NUESTRA CUENTA. NEFASTA LA ATENCIÓN Y EL SENTIDO COMUN DE LAS DOS CONCIERGE PALOMA Y CAROLINA; AL FINAL MENCIOMO QUE QUITARIA LO DE LAS BEBIDAS DE PACIFICA IXTAPA, ME MENCIONO LA CANTIDAD, CUANDO VEO EL COBRO TERMINO COBRANDOLO TODO AL CHECK OUT Y SOLO ENTREGO UNA NOTA SIN EL DESGLOCE ÚNICAMENTE DECIA PROPINAS "CUANDO NOSOTROS EN CADA COMIDA E INCLUSO EN LA ALBERCA DIMOS PROPINAS", ELLA ME RECIBIO CAROLINA Y JAMAS MENCIONO DE ESTE PAHO AL FINAL Y SE PUSO SUOER ALTANERA QUW TENIA QUE PAGAR ALGO QUE JAMAS SUPO EXPLICAR. "LOS DE VENTAS INSISTENTES LLENDO A TOCAR AL CUARTO, LLAMANDO A MI CUERTO DESEPERADO REPETIDAMENTE A MI BEBE Y SIN ACEPTAR UN NO POR RESPUESTA"
Stayed 3 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Property conditions & facilities
Stayed 7 nights in Mar 2024