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Sheraton Grand Zhengzhou Hotel

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Reception - Sheraton Grand Zhengzhou Hotel (Zhengzhou)
Exterior - Sheraton Grand Zhengzhou Hotel (Zhengzhou)
2 indoor pools - Sheraton Grand Zhengzhou Hotel (Zhengzhou)
Lobby - Sheraton Grand Zhengzhou Hotel (Zhengzhou)
Meeting facility - Sheraton Grand Zhengzhou Hotel (Zhengzhou)
Luxury
5.0 star property
9.2

Wonderful

Zhengzhou sanctuary with dual pools

Spacious indoor pools offer relaxation in the Jinshui District. A deluxe breakfast buffet showcases high-quality options daily. Guests appreciate returning to clean, well-equipped rooms attended by kind, attentive staff after exploring nearby attractions.

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Room, 1 King Bed

Premium bedding, down comforters, minibar, in-room safe

Room, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds

Premium bedding, down comforters, minibar, in-room safe

Room, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed

Premium bedding, down comforters, minibar, in-room safe

Room, 1 King Bed

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds

Premium bedding, down comforters, minibar, in-room safe

Room, 2 Double Beds

  • City view
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed

Premium bedding, down comforters, minibar, in-room safe

Executive Room, 1 King Bed

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 2 Double Beds

Premium bedding, down comforters, minibar, in-room safe

Executive Room, 2 Double Beds

  • City view
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Executive Studio Suite, 1 Bedroom

Executive Studio Suite, 1 Bedroom | Premium bedding, down comforters, minibar, in-room safe

Executive Studio Suite, 1 Bedroom

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom, City View

Executive Suite, 1 Bedroom, City View | Premium bedding, down comforters, minibar, in-room safe

Executive Suite, 1 Bedroom, City View

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Located in Jinshui District neighborhood, Sheraton Grand Zhengzhou Hotel is connected to a shopping center. Looking to enjoy an event or a game? See what's going on at Zhengzhou Tennis Centre or Henan Stadium. Visit our Zhengzhou travel guide
Map
No.33 Jinshui East Road, Zhengdong New District, Zhengzhou, Henan, 450046

What's nearby

  • Henan Geological Museum
    7 min walk - 0.4 miles
  • Zhengzhou Tennis Centre
    6 min drive - 4.1 miles
  • Erqi Memorial Tower
    10 min drive - 6.6 miles
  • Henan Provincial Sports Centre Stadium
    18 min drive - 11.3 miles
  • Zhengzhou University
    24 min drive - 16.3 miles

Getting around

  • Zhengzhou East Station
    17 min drive
  • Zhengzhou (CGO)
    31 min drive

Restaurants

  • 五福精酿酒馆
    18 min walk
  • 成师傅大宋炒菜楼
    2 min drive
  • 虎丫炒鸡
    3 min drive
  • 羊掌贵鲜羊肉火锅
    17 min walk
  • 星巴克
    3 min drive

About this property

Sheraton Grand Zhengzhou Hotel

Luxury hotel near Henan Geological Museum
Located close to Century Amusement Park and Zhengzhou Tennis Centre, Sheraton Grand Zhengzhou Hotel provides dry cleaning/laundry services, a bar, and a gym. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, and Chinese cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as a conference center.
Other perks include:
  • 2 indoor pools and a children's pool
  • Free self parking
  • Tour/ticket assistance, a ballroom, and a front-desk safe
  • 10 meeting rooms, concierge services, and wedding services
Room features
All 361 rooms have comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like air conditioning and bathrobes.
More conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Rainfall showers, separate tubs/showers, and free toiletries
  • TVs with cable channels
  • Refrigerators, electric kettles, and daily housekeeping

Similar properties

Premium bedding, minibar, in-room safe, desk
JW Marriott Hotel Zhengzhou
Jinshui District
  • Pool
  • Hot tub
  • Spa
  • Parking included
9.0 out of 10, Wonderful, 132 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 3 restaurants
  • A bar/lounge

Restaurants on site

  • Feast
  • Yue Cantonese and Seafood
  • Yue Sichuan

Things to do

  • 2 indoor pools
  • Children's pool
  • Gym

Family friendly

  • 2 indoor pools
  • Children's pool
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 10 meeting rooms
  • Conference center (32,292 square feet of space)

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Lever door handles
  • Portable bathtub seat
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 28 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer (on request)
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • iPod dock
  • TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • In-room dining only
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a negative PCR COVID-19 test result
Guests providing a negative COVID-19 test result must have been tested no more than 24 hours prior to check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 350.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: CNY 16.6 per night

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: CNY 350.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses solar energy
Safety features at this property include a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Set meals are served in guestrooms only (no menus or public dining)
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Sheraton Zhengzhou
Sheraton Grand Zhengzhou
Sheraton Grand Zhengzhou Hotel Hotel
Sheraton Grand Zhengzhou Hotel Zhengzhou
Sheraton Grand Zhengzhou Hotel Hotel Zhengzhou

Frequently asked questions

Does Sheraton Grand Zhengzhou Hotel have a pool?

Yes, this property has 2 Indoor pools and a children's pool.

Is Sheraton Grand Zhengzhou Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Sheraton Grand Zhengzhou Hotel?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Sheraton Grand Zhengzhou Hotel?

Check-out is at noon.

Where is Sheraton Grand Zhengzhou Hotel located?

Located in Jinshui District, this luxury hotel is 0.4 mi (0.7 km) from Henan Geological Museum and within 6 mi (10 km) of Century Amusement Park and Zhengzhou Tennis Centre. Henan Stadium and Erqi Memorial Tower are also within 9 mi (15 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Sheraton Grand Zhengzhou Hotel Reviews

9.2

Wonderful

9.4

Cleanliness

8.6

Location

9.4

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 36 out of 55 reviews
Rating 8 - Good. 15 out of 55 reviews
Rating 6 - Okay. 3 out of 55 reviews
Rating 4 - Poor. 1 out of 55 reviews
Rating 2 - Terrible. 0 out of 55 reviews

Reviews

Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Luxury and comfort

The hotel boasts a modern design, an impressive deluxe breakfast buffet, and a convenient location. I would definitely choose to stay here again!
Stayed 3 nights in Jan 2025
Verified

8/10 Good

Feng

Nice hotel for a business trip.
Stayed 2 nights in Oct 2023
Verified

10/10 Excellent

Jackson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my time at this hotel. The service was warm and attentive, the room was comfortable and well-kept, and the location was perfect—just a short walk to great shopping spots. Everything came together to make my stay relaxing and convenient. I’d definitely come back!
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

jaehyun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
넓고 깨끗한숙소에 멋진 조식까지 다음 정저우에 반드시 돌아옵니다
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I LOVE 투다리

호텔 근처에 한국 식당이 있어서 좋았습니다. (투다리, 큰 길 건너에 있는 건물 4층)
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

GABRIEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Un bel établissement

Hôtel très confortable et propre. Les chambres sont assez spacieuses et bien équipées. La restauration correcte. Personnel très gentil est très attentionné. Petit hic : au niveau de la communication, il faut bien réviser son mandarin car l'anglais semble ne plus être la langue internationale.
Stayed 4 nights in Aug 2023
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
房間好乾淨，房間還有健身器材，廁所特別大，其他設施在入住的時候關閉了所以沒怎麼體驗到，同行的人唔記得帶身分證，職員也會隨車指路去派出所拿住址證明
Stayed 1 night in Jan 2020
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Dec 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

很棒的住宿

房間乾凈 整體感覺舒服
Stayed 1 night in Sep 2019
Verified

10/10 Excellent

HYEYOON

Liked: Staff & service, room comfort

직원들 영어 교육 절실

모든 것이 다 좋았는데 직원들과 영어로 의사 소통이 어려운 점이 아쉽습니다. 프론트 직원들이 번역앱을 당당하게 들이 대는 모습에 당황스럽습니다. 쉐라톤 체인이라면 좀 더 교육이 필요해 보입니다.
Stayed 8 nights in Jul 2019
Verified

10/10 Excellent

Jian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Wonderful Time at Sheraton in Zhengzhou

We really enjoyed our stay there and will book it again in the future.
Stayed 2 nights in Jun 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

非常舒服的酒店

客房/飯店清潔度:很好 服務品質：服務人員很熱心 飯店設施：行政樓層房間很大，但是備品很普通不像五星級酒店的產品。浴室浴缸沒有泡澡的產品，這個部份要加強。 飯店位置：離機場與車站都不遠，坐車都30-40分鐘能到。
Stayed 1 night in Apr 2019
Verified

8/10 Good

Xichun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly staff and close to the train station

Very friendly staff and easy transportation to the train station. The room is quite comfy and for less than 100 dollars per night is probbaly one of the best hotel deals in zhengzhou.
Stayed 2 nights in Feb 2019
Verified

10/10 Excellent

Y

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. Convenient for travelling. Would be staying again when next time visiting.
Stayed 1 night in Oct 2018
Verified

10/10 Excellent

LU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottimo Sheraton, tutti i servizi e molto ben tenuto. Vicino alla metropolitana
Stayed 2 nights in Nov 2018
Verified

10/10 Excellent

MEI FANG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
need to improve the speedy while check in process
Stayed 1 night in Oct 2018
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities

need to improve

the room is too hot, the front desk needs to improve the service level. It is the rush time and the waiting time for check-in and out is too long, and hope that they can improve the management level.
Stayed 3 nights in Mar 2018
Verified

10/10 Excellent

HYUNG JIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

one of best in ZZ

Great facilities, clean areas, nice interior, good location
Stayed 2 nights in Jan 2018
Verified

10/10 Excellent

Wenchueh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

值得再次入住

國際及五星飯店，硬體設施跟服務水平都很棒，真的。
Stayed 1 night in Nov 2017
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

駅から見えるホテルです。

朝食が充実していたのが良かったです。おおむね快適に過ごしましたが、ポットが使いにくかったのが残念でした。
Stayed 1 night in Nov 2017
Verified

10/10 Excellent

Mingyi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall, my experience is vey positive. It is a nice hotel. If the front desk could be more attentive to customers waiting inline. There are two times, people cut into my line, and front desk service person did not say anything about it.
Stayed 1 night in Oct 2017
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convient to reach any favorite places to visit.

Staffs are kind and response are fast. Clean facilities. Foods are excellent.
Stayed 9 nights in Jun 2017
Verified

6/10 Okay

Chaz_m

Liked: Cleanliness, staff & service
Disliked: Room comfort

No A/C

Was here for one night. The AC did not work and got moved to another room. It didn't work in that room either and tried to stick us with a room fan! After the temperature crept up to 27.5, I called again and they put us on the top floor facing the east side because it was cooler. The bellhop was very nice as was most of the staff. Note that this is a smoking hotel although they said that 2 floors were non-smoking.
Verified

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great hotel in Zhengzhou

wonderful business hotel and great location to train station.
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hot water was under fixing. Overall great hotel...Bed was comfortable though.