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the rex, Zermatt

Property class: 4

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Photo gallery for the rex, Zermatt

A snowy outdoor area with wooden chairs and tables, a snow-covered tree, and a building with balconies. - the rex, Zermatt (Zermatt)
A cozy living room with a fireplace, comfortable seating, and a view of the outdoors. - the rex, Zermatt (Zermatt)
A serene indoor pool area with stone steps leading to the water, a green wall, and a large clock. - the rex, Zermatt (Zermatt)
A mountain view through a window with a curtain, featuring a snow-capped peak and surrounding trees. - the rex, Zermatt (Zermatt)
A cozy room with a view of a snowy mountain village, a comfortable armchair, a small table, and a book titled "Alpine Cooking". - the rex, Zermatt (Zermatt)
A short walk from Zermatt-Matterhorn Ski Paradise, the rex, Zermatt provides a free breakfast buffet, a terrace, and shopping on site. Adventurous travelers may like the ice skating and beach volleyball at this hotel. Take some time to relax at the onsite spa. In addition to a garden and dry cleaning/laundry services, guests can connect to free in-room WiFi.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Breakfast included
  • Free WiFi
  • Business services

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Double Room, Balcony, Mountain View (Matterhorn View)

A hotel room with a large bed, a desk, a chair, and a window with curtains.

Double Room, Balcony, Mountain View (Matterhorn View)

9.0 out of 10
Wonderful
(2 reviews)
  • Mountain view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Junior Suite, Balcony, Mountain View (Matterhorn)

A hotel room with a bed, a wooden headboard, a large mirror, a sink, and a towel rack.

Junior Suite, Balcony, Mountain View (Matterhorn)

10.0 out of 10
Exceptional
(8 reviews)
  • Mountain view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Single Room

A modern hotel room with a wooden floor, a bed, a small table, a chair, a radiator, and a TV mounted on the wall.

Standard Single Room

9.4 out of 10
Exceptional
(3 reviews)
  • Valley view
  • 15 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Twin Bed
  • Free WiFi

View all photos for Deluxe Apartment, 2 Bedrooms, Balcony

A modern living room with a sofa, coffee table, and dining area. There are two round mirrors on the wall, a TV mounted above the sofa, and a kitchen area in the background.

Deluxe Apartment, 2 Bedrooms, Balcony

  • 60 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Queen Beds
  • Free WiFi

View all photos for Comfort Room

A modern hotel room with a large bed, a TV mounted on a wooden stand, a small table, and a sofa.

Comfort Room

10.0 out of 10
Exceptional
(1 review)
  • Valley view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Suite, Balcony, Mountain View (Matterhorn View)

A hotel room with a large bed, wooden flooring, a seating area with chairs, and a large mirror.

Deluxe Suite, Balcony, Mountain View (Matterhorn View)

10.0 out of 10
Exceptional
(5 reviews)
  • Mountain view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Standard Double Room, Balcony

A hotel room with a large bed, two armchairs, a small wooden table, a TV, and a minibar.

Standard Double Room, Balcony

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Comfort Single Room

A wooden cabin room with a bed, a nightstand with a lamp, and a window overlooking a mountainous landscape.

Comfort Single Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 1
  • 1 Large Twin Bed
  • Free WiFi

View all photos for Superior Double Room, Mountain View (Matterhorn View)

A hotel room with a large bed, two chairs, a desk, and a mirror.

Superior Double Room, Mountain View (Matterhorn View)

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Suite, Balcony

A room with a sofa, a floor lamp, and curtains.

Deluxe Suite, Balcony

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

About the neighborhood

Located in Zermatt, the rex, Zermatt is near a train station. Zermatt-Matterhorn Ski Paradise and Breuil-Cervinia Ski Area are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Matterhorn. Enjoy the area's slopes with cross-country skiing and downhill skiing, and don't miss out on the snowshoeing and sledding. Visit our Zermatt travel guide
Map
Riedstrasse 9, Zermatt, VS, 3920

What's nearby

  • A snow-covered mountain with a church and illuminated buildings in a valley.
    Zermatt-Matterhorn Ski Paradise
    1 min walk - 0.0 miles
  • A snow-capped mountain with a clear blue sky, a green valley with trees, and a small building in the foreground.
    Zermatt - Furi
    1 min walk - 0.1 miles
  • A snow-covered ski slope with a prominent mountain peak in the background.
    Furi Ski Area
    1 min walk - 0.1 miles
  • A snow-capped mountain with a clear blue sky, a green valley with trees, and a small building in the foreground.
    Furi - Riffelberg
    1 min walk - 0.1 miles
  • Kirchbrücke
    2 min walk - 0.1 miles

Getting around

  • Zermatt Gornergratbahn Station
    10 min walk
  • Geneva International Airport (GVA)
    162 min drive

Restaurants

  • Le Petit Royal
    8 min walk
  • Restaurant du Pont
    4 min walk
  • Golden India
    9 min walk
  • Ristorante Molino Seilerhaus
    6 min walk
  • Whymper-Stube
    4 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Free train station pick-up shuttle
  • Ski shuttle nearby

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 11:00 AM
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • Beach volleyball
  • Full-service spa
  • Helicopter/airplane tours
  • Hot tub
  • Ice skating
  • Indoor pool
  • Sauna
  • Shopping
  • Ski passes
  • Ski storage
  • Steam room
  • Tennis lessons
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Turkish bath

Accessibility

  • Hardwood flooring in room
  • No elevator

More

  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Connecting rooms available
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:30 AM - 11 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Zermatt is in a car-free zone and can be reached only by train.
Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

Renovations and closures

The property is closed between September 15 and December 07.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CHF 80.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: CHF 80.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property class

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Frequently asked questions

Does the rex, Zermatt have a pool?

Yes, this property has an indoor pool.

Is the rex, Zermatt pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This hotel doesn't offer parking.

What time is check-in at the rex, Zermatt?

Check-in start time: 3:00 PM; Check-in end time: 11 PM. Late check-in is available during limited hours.

What time is check-out at the rex, Zermatt?

Check-out is at 11:00 AM.

Where is the rex, Zermatt located?

Situated in Zermatt, this spa hotel is steps from Zermatt-Matterhorn Ski Paradise, Zermatt - Furi, and Furi - Riffelberg. Furi Ski Area and Kirchbrücke are just steps away. Zermatt Gornergratbahn Station is 10 minutes by foot and Zermatt (QZB-Zermatt Train Station) is 11 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

the rex, Zermatt Reviews

9.8

Exceptional

9.8

Cleanliness

9.2

Location

9.8

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 174 out of 210 reviews
Rating 8 - Good. 34 out of 210 reviews
Rating 6 - Okay. 2 out of 210 reviews
Rating 4 - Poor. 0 out of 210 reviews
Rating 2 - Terrible. 0 out of 210 reviews

Reviews

Verified review

10/10 Excellent

Ruben Agudo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very charming hotel. The reception staff, specially Katie were very welcoming and helpful. The hotel is very close to the town center so everything is at most 10 min walking. Very comfortable rooms and bed and amazing breakfast and food in the stockhorn. Highly recommended
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Reto

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful hotel, amazing breakfast, very welcoming staff.
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Kirstie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property close to yet tucked away from the main streets. The included breakfast and spa were so worth it! The hotel staff were also incredibly helpful. And if you book a room with a view of the Matterhorn you’ll get one of the best views out there!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast, lovely common areas, cosy bar and excellent spa. Staff very helpful.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were friendly, competent and responsive.
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Alexey

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent guest service, cosy spa and beautiful views!
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Carys

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel and facilities, perfect location!
Stayed 2 nights in Jul 2024
Verified review

10/10 Excellent

Bozena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and facilities!
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Verified traveler

Liked: Property conditions & facilities, room comfort

Perfect Stay in Zermatt

Friendly staff, good breakfast options, close to town center and restaurants. Would definitely stay here again!
Stayed 2 nights in Jun 2024
Verified review

8/10 Good

Omid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It has a very clean room and nice breakfast and very friendly staff and nice amenities
Stayed 3 nights in Jul 2024
Verified review

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The spa area was relaxing. The outdoor area was very peaceful. The staff were helpful. The homemade bread was also wonderful.
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk staff were the best I have ever met, helped with dinner reservations and activities around town.
Stayed 3 nights in Aug 2023
Verified review

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super tastefully designed, great ambience and helpful staff. Easy access to skiing and great amenities that complement the stay, incl. a nice spa and a cosy cocktail bar.
Stayed 3 nights in Dec 2024
Verified review

10/10 Excellent

Jane

Liked: Amenities
Awesome staff
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Harcharanpreet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything from location to comfort to staff to the spa was amazing! The bar at the hotel was esthetically beautiful and the bartender made some of the best drinks I ever had. This hotel was a perfect package for everything with great pricing!
Stayed 6 nights in Dec 2024
Verified review

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was lovely. The spa facilities were fabulous after a day on the hiking trails.
Stayed 2 nights in Jul 2024
Verified review

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved the amazing staff! And the views from the balcony were unreal!
Stayed 2 nights in Aug 2024
Verified review

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic property. Great staff. Amazing spa.
Stayed 2 nights in Sep 2024
Verified review

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and facilities were great. Incredible view of Matterhorn from room. Spa was wonderful
Stayed 3 nights in Sep 2024
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities

Skiing in zermatt staying at the Tux

Lovely stay breakfast could done with more options and pillows definitely need sorting to soft
Stayed 5 nights in Jan 2025
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

The staff were incredibly friendly and helpful. The hotel was located in a perfect spot to walk to either mountain base and easily access the ski lifts. The view of the Matterhorn from the balcony was incredible.
Stayed 5 nights in Feb 2024
Verified review

10/10 Excellent

thomas

Liked: Cleanliness, staff & service, amenities
Very convenient location. Very friendly, courteous and professional staff.
Stayed 4 nights in Aug 2023
Verified review

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, the Rex feels special and really impressed by the spa. Only area we were let down on was the gluten free breakfast options.
Stayed 3 nights in Jan 2025
Verified review

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super wonderful staff. Delicious breakfast. Great bar and spa
Stayed 3 nights in Sep 2024
Verified review

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Rexx is a phenomenal hotel with impeccable customer service! The property was very maintained along with the spacious beautiful rooms. The spa was very lovely and relaxing. If I find myself back in Zermatt, I will definitely return to The Rexx!
Stayed 4 nights in Feb 2025