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The Omnia

5.0 star property
Luxury hotel with a full-service spa and free breakfast

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Photo gallery for The Omnia

Water view
Exterior
Panoramic Suite, Mountain View, Tower (Tower Suite) | Hypo-allergenic bedding, minibar, in-room safe, soundproofing
Panoramic Suite, Mountainside (Matterhorn Suite) | View from room
Panoramic Suite, Mountain View, Tower (Tower Suite) | View from room

Reviews

10 out of 10
Exceptional

Popular amenities

  • Pool
  • Gym
  • Hot Tub
  • Bar
  • 24/7 front desk

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Design Double Room, 1 King Bed, Valley View

Design Double Room, 1 King Bed, Valley View | Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Design Double Room, 1 King Bed, Valley View

Highlights

Soundproofed
Heating
Flat-screen TV
Hypo-allergenic bedding
Hair dryer
Bathrobes
Private bathroom
Minibar
  • Valley view
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Comfort Double Room, 1 King Bed

Comfort Double Room, 1 King Bed | Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Comfort Double Room, 1 King Bed

Highlights

Soundproofed
Heating
Flat-screen TV
Hypo-allergenic bedding
Hair dryer
Bathrobes
Private bathroom
Minibar
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Ecksuite)

Suite (Ecksuite) | Living area | Flat-screen TV, DVD player

Suite (Ecksuite)

Highlights

Soundproofed
Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Hair dryer
Bathrobes
Private bathroom
  • 68 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 1 King Bed

Deluxe Double Room, 1 King Bed | Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Deluxe Double Room, 1 King Bed

Highlights

Soundproofed
Heating
Flat-screen TV
Hypo-allergenic bedding
Hair dryer
Bathrobes
Private bathroom
Minibar
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Panoramic Suite, Mountain View, Tower (Tower Suite)

Panoramic Suite, Mountain View, Tower (Tower Suite) | Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Panoramic Suite, Mountain View, Tower (Tower Suite)

Highlights

Soundproofed
Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Hair dryer
Bathrobes
  • Mountain view
  • 90 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Village Suite)

Suite (Village Suite) | Living area | Flat-screen TV, DVD player

Suite (Village Suite)

Highlights

Soundproofed
Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Hair dryer
Bathrobes
Private bathroom
  • City view
  • 70 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Panoramic Suite, Mountainside (Matterhorn Suite)

Panoramic Suite, Mountainside (Matterhorn Suite) | View from room

Panoramic Suite, Mountainside (Matterhorn Suite)

Highlights

Soundproofed
Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Hair dryer
Bathrobes
Private bathroom
  • Mountain view
  • 70 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Basic Single Room, 1 Queen Bed (Queen Double Room)

Basic Single Room, 1 Queen Bed (Queen Double Room) | Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Basic Single Room, 1 Queen Bed (Queen Double Room)

Highlights

Soundproofed
Heating
Flat-screen TV
Hypo-allergenic bedding
Hair dryer
Bathrobes
Private bathroom
Minibar
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Mont Cervin Palace

  • Pool
  • Hot Tub
  • Breakfast included
  • Spa
9.6 out of 10, Exceptional, 181 reviews
Mont Cervin Palace

About the neighborhood

Map
Auf dem Fels, Zermatt, 3920

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 miles
  • Matterhorn Museum - 6 min walk - 0.3 miles
  • Zermatt - Furi - 6 min walk - 0.4 miles
  • Zermatt-Furi Gondola - 14 min walk - 0.8 miles
  • Sunnegga Ski Resort - 20 min drive - 3.2 miles

Getting around

  • Zermatt Gornergratbahn Station - 3 min walk
  • Sion (SIR) - 75 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Golden India - ‬3 min walk
  • ‪Bäckerei-Konditorei-, Tea-Room Hörnli - ‬2 min walk
  • ‪Le Petit Royal - ‬2 min walk
  • ‪Walliserkanne Zermatt - ‬3 min walk

About this property

The Omnia

Luxury family-friendly hotel near Zermatt-Matterhorn Ski Paradise
Located close to Sunnegga Ski Resort, The Omnia provides free full breakfast, golfing on site, and a terrace. Indulge in reflexology, a hot stone massage, and a body treatment at the onsite spa. In addition to a library and dry cleaning/laundry services, guests can connect to free in-room WiFi.
You'll also find perks like:
  • An indoor pool and an outdoor pool, with sun loungers and pool umbrellas
  • A roundtrip airport shuttle (surcharge), supervised childcare (surcharge), and a porter/bellhop
  • Snow sports gear, multilingual staff, and free newspapers
  • An elevator, concierge services, and tour/ticket assistance
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms at The Omnia boast comforts such as bathrobes, as well as amenities like free WiFi and safes.
More amenities include:
  • Baby monitors, highchairs, and baby baths
  • Slippers and sound-insulated walls
  • Flat-screen TVs with DVD players
  • Children's dinnerware, children's books, and art supplies

Languages

English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Free full breakfast available daily 7:00 AM to 11:00 AM
  • A bar/lounge

Restaurants on site

  • The OMNIA
  • THE OMNIA Lobby/Terrasse

Things to do

  • Full-service spa
  • Golf
  • Health club
  • Hot tub
  • Indoor pool
  • Library
  • Outdoor pool
  • Sauna
  • Ski passes
  • Ski storage
  • Snow sports gear
  • Steam room

Family friendly

  • Art supplies
  • Baby bath
  • Baby monitor
  • Children's books
  • Children's dinnerware
  • Children's games
  • DVD player
  • Highchair
  • In-room babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Reflexology
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path to elevator
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2006
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV

Food and drink

  • Minibar
  • Room service

More

  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Zermatt is in a car-free zone and can be reached only by train.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from April 22 to June 6:
  • One of the swimming pools
  • Bar/Lounge
  • Fitness facilities
  • Laundry facilities
  • Meeting facilities
  • Sauna
  • Spa
  • Hot tub

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CHF 250.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: CHF 250.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

National rating

This hotel is rated 5 stars.

Property is also known as

Omnia Hotel Zermatt
Omnia Zermatt
The Omnia Hotel Zermatt
The Omnia Hotel
The Omnia Zermatt
The Omnia Hotel Zermatt

Frequently asked questions

Does The Omnia have a pool?

Yes, this property has an indoor pool and an outdoor pool. Pool access is from 7:00 AM–9:00 PM. One of the pools is closed seasonally each year from April 22 to June 6.

Is The Omnia pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Omnia?

This property doesn't offer parking.

What time is check-in at The Omnia?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at The Omnia?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does The Omnia provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is The Omnia located?

This family-friendly Zermatt hotel is within 2 mi (3 km) of Zermatt-Matterhorn Ski Paradise and Sunnegga Ski Resort. Zermatt Gornergratbahn Station and Zermatt (QZB-Zermatt Train Station) are within a 5-minute walk.

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The Omnia Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 95 out of 100 reviews
Rating 8 - Good. 4 out of 100 reviews
Rating 6 - Okay. 1 out of 100 reviews
Rating 4 - Poor. 0 out of 100 reviews
Rating 2 - Terrible. 0 out of 100 reviews

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Kelvin

Liked: Cleanliness, staff & service, property conditions & facilities
Best hotel I stayed in Switzerland!
Stayed 1 night in Mar 2025

8/10 Good

silvio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a definite five star Hotel .
Stayed 2 nights in Jan 2025

10/10 Excellent

Herbert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Best

We had the most amazing stay at the Omnia this weekend. The staff were extremely friendly and looked after our every need. Cant fault a thing! They were extremely thoughtful to make an anniversary weekend unforgettable. The Omnia has made us customers for life this weekend, and we will be back many times in the future.
Stayed 1 night in Jan 2025

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
This place is 1st class all the way. The service was above and beyond, extremely kind and welcoming. I would recommend this hotel with no hesitation, definitely the best place to stay in Zermatt. Plus great spa services and breakfast.
Stayed 2 nights in Sep 2024

10/10 Excellent

Ramunas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay

Excellent experience, world-class and super friendly staff, amazing room! Highly recommend to everyone!
Stayed 1 night in Jul 2024

10/10 Excellent

Eric

Liked: Staff & service, property conditions & facilities
The hospitality was unmatched along with impeccable views of the mountain and town.
Stayed 2 nights in Aug 2023

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If I could give it 6 stars , I would. The team was outstanding, great location , just an incredible stay , will definitely come back
Stayed 3 nights in Jul 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful building, great staff, perfect location, and excellent spa! Nice attention to detail with a great turn down service, treats in the rooms and a wonderful breakfast.
Stayed 2 nights in Aug 2023

10/10 Excellent

Francesca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely stunning hotel, most kind and attentive staff. It feels like a 6 star hotel. Best hotel we stayed in Switzerland, we loved our time in The Omnia. Definitely coming back with our family.

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Everything and everyone was amazing
Stayed 2 nights in Apr 2024

10/10 Excellent

Casey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service and overall experience was incredible.

10/10 Excellent

Zeke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We're customers for life. Highly recommend!

Everything was exemplary. Pre-trip communication and response time was incredible. The staff went above and beyond to help with every detail of our stay. The manager made it a point to introduce himself when we arrived. The room was 10/10, and the location is as good as it gets in Zermatt. Views of the town and the Matterhorn were breathtaking. I have been to Zermatt multiple times, and going forward, we will definitely be staying at The Omnia. It's everything you could ever ask for in a 5-Star, boutique hotel.
Stayed 2 nights in Nov 2024

10/10 Excellent

KARLA GABRIELA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay at this hotel was simply wonderful, we chose it as part of our honeymoon, and I can only say that the service is spectacular, as are the hotel facilities, on our first night we had a small complaint with our room, so we only asked to be moved to another room, and our surprise was that they moved us to another room, much larger and with impressive views of the Matterhorn. Truly, many thanks to all who made our dream stay possible. And especially to Tob
Stayed 3 nights in Dec 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience. Staff top notch. Staff was super friendly and helpful. I would recommend this place to anyone visiting.
Stayed 2 nights in Oct 2023

10/10 Excellent

THANOM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good staff is very help full
Stayed 2 nights in Oct 2022

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was beautiful—clean and relaxing in a very zen way. What stood out the most was the staff. They were all very friendly, helpful, and courteous. I would highly recommend the property to anyone visiting Zermatt. Great location and delicious breakfasts too!
Stayed 6 nights in Feb 2023

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible experience! They anticipate every need and exceed it!
Stayed 3 nights in Nov 2023

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so warm and hospitable. They elevated our stay not to mention the upgrade I got. Wow!! We will be back for sure!
Stayed 1 night in Nov 2023

10/10 Excellent

namsoo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked liked liked.
Stayed 2 nights in Sep 2022

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super service, worth every thing i paid for.
Stayed 2 nights in Jan 2023

10/10 Excellent

Andor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect. Unique.
Stayed 1 night in Nov 2023

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Omnia is probably best luxury hotel i’ve stayed at with staff making it truly sbovd snd beyond expectations. They rven provided a walking stick for me when my leg became sn issue during trip.
Stayed 2 nights in Jul 2023

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment we arrived, till the we left firvour final ride to the station/transport, I felt like I was visiting my long lost Royal Family. Every interaction with our hosts and Omnia friends was magical and never did we ever hear the word NO for any request or need. Each and everyone of the team went over and above the normal efforts to assist. Each conversation or request ended with “is there anything else you need or that I can do for you?…) Nancy and I cant thank Christian, Anna and the entire team enough…. for all the warm hospitality and caring shown each and every day to us We hope to see you in February 2026 after the Milan Olympics!!!! Bravo!! Amazing work!
Stayed 4 nights in Aug 2024

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This will officially be my first review. Ive been to a lot of hotels throughout my travels but this place ranks top 3 but will still be the first time I'm moved to leave a review. Every detail was thoughtout and the staff reaching out to me to help with getting to the property from train station was just a blessing after a long travel time. They made the effort at using my name the entire time. Welcomed with a drink and parted ways with chocolate...damn, so good. The views, the vibe and aesthic choices of the property, the center of town location, the people, the mountains, etc...again, I can't say enough. Zermatt was incredible but the hotel ameneties made it difficult to leave sometimes. I would leave early morning to explore and when I started back to the hotel I was equally eager to discover the property again and again. Thank you to the staff for making my first solo trip one of the most amazing trips ever.
Stayed 2 nights in Oct 2023

10/10 Excellent

Ismael

Stayed 2 nights in Feb 2025