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Schweizerhof Zermatt

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Photo gallery for Schweizerhof Zermatt

An outdoor seating area with wooden furniture and umbrellas, surrounded by a building with multiple balconies and a mountainous backdrop. - Schweizerhof Zermatt (Zermatt)
A stone fireplace with a wooden mantel, surrounded by bookshelves filled with books and decorative items. - Schweizerhof Zermatt (Zermatt)
A wooden interior with a fireplace, bookshelves, and a dining area. - Schweizerhof Zermatt (Zermatt)
A cozy, well-lit lounge area with leather sofas, a central table, and multiple lamps. - Schweizerhof Zermatt (Zermatt)
A swimming pool area with lounge chairs and a person walking. - Schweizerhof Zermatt (Zermatt)
Luxury
4.5 star property
9.6

Exceptional

Alpine luxury in Zermatt

Elegant alpine-inspired dining awaits in the hotel's restaurants with a lively atmosphere. After skiing, rejuvenate in the spa featuring an indoor pool, sauna, and steam room. Steps from the train station, the central location offers easy access to Zermatt's shops and mountain views.

Popular amenities

  • Spa
  • Pet friendly
  • Free WiFi

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Design Double Room

A modern bedroom with a tufted headboard, a large bed with white linens, a wooden bench, a desk, and a bookshelf.

Design Double Room

10.0 out of 10
Exceptional
(27 reviews)
  • Mountain view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

View all photos for Cozy Room

A hotel room with a bed, a bedside table, a mirror, a TV, and a view of the outside balcony.

Cozy Room

9.0 out of 10
Wonderful
(7 reviews)
  • Mountain view
  • 17 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed

View all photos for Junior Suite

A hotel room with a bed, a desk, a chair, and a table with a book and a glass of wine.

Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed OR 2 Twin Beds and 1 Queen Sofa Bed

View all photos for Family Suite

A modern hotel room with a large bed, a sofa, a dining table, and a TV.

Family Suite

  • Mountain view
  • 14 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Attic Suite

A modern living room with a wooden coffee table, two white armchairs, a beige sofa, a green wood-burning stove, and a kitchen area with cabinets and a refrigerator.

Attic Suite

9.0 out of 10
Wonderful
(2 reviews)
  • Mountain view
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Design Double Room, Partial Matterhorn View

A modern bedroom with a tufted headboard, a large bed with white linens, a wooden bench, a desk, and a bookshelf.

Design Double Room, Partial Matterhorn View

9.8 out of 10
Exceptional
(7 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite Matterhorn view

A hotel room with a bed, a desk, a chair, and a table with a book and a glass of wine.

Junior Suite Matterhorn view

10.0 out of 10
Exceptional
(5 reviews)
  • Mountain view
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

About the neighborhood

Located in Zermatt City Centre, a neighborhood in Zermatt, Schweizerhof Zermatt is in a shopping district and near a train station. Zermatt-Matterhorn Ski Paradise and Breuil-Cervinia Ski Area are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Matterhorn. Enjoy the area's slopes with cross-country skiing and downhill skiing, and don't miss out on the sledding and ice skating. Visit our Zermatt travel guide
Map
Bahnhofstrasse 5, Zermatt, VS, 3920

What's nearby

  • A snow-covered mountain with a church and illuminated buildings in a valley.
    Zermatt-Matterhorn Ski Paradise
    1 min walk - 0.0 miles
  • Zermatt Visitor Center
    2 min walk - 0.1 miles
  • Tour Monte Rosa
    2 min walk - 0.1 miles
  • Zermatt–Sunnegga Funicular Gondola
    5 min walk - 0.3 miles
  • Matterhorn Museum
    5 min walk - 0.3 miles

Getting around

  • Zermatt Gornergratbahn Station
    2 min walk
  • Sion (SIR)
    78 min drive

Restaurants

  • McDonald's
    1 min walk
  • Hotel Post Zermatt
    3 min walk
  • Brown Cow Pub
    3 min walk
  • Stefanie's Creperie
    3 min walk
  • Walliserkanne
    2 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Ski shuttle nearby

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Full-service spa
  • Gym
  • Indoor pool
  • Library
  • Sauna
  • Ski equipment rentals
  • Ski passes
  • Ski storage
  • Steam room

Family friendly

  • Arcade/game room
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 861 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Pool loungers
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • Elevator (31 inch wide door)

More

  • 5 floors
  • Banquet hall
  • Built in 1982
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • iPad

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Late-night room service
  • Minibar

More

  • Connecting rooms available
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Zermatt is in a car-free zone and can be reached only by train.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from November 1 to December 11:
  • Bar/Lounge
  • Dining venue(s)
  • Fitness facilities
  • Laundry facilities
  • Meeting facilities
  • Sauna
  • Spa
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CHF 30 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the spa

Property class

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Frequently asked questions

Does Schweizerhof Zermatt have a pool?

Yes, this property has an indoor pool. The pool is closed seasonally each year from November 1 to December 11.

Is Schweizerhof Zermatt pet-friendly?

Yes, dogs are allowed at this property. There's a fee of CHF 30 per pet, per night. Service animals are exempt from fees.

How much is parking?

This hotel doesn't offer parking.

What time is check-in at Schweizerhof Zermatt?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Schweizerhof Zermatt?

Check-out is at noon.

Where is Schweizerhof Zermatt located?

Located in Zermatt City Centre, this luxury hotel is steps from Zermatt-Matterhorn Ski Paradise, Zermatt Visitor Center, and Tour Monte Rosa. Matterhorn Museum and Furi Ski Area are also within 5 minutes. Zermatt Gornergratbahn Station is only a 2-minute walk and Zermatt Station is 2 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Schweizerhof Zermatt Reviews

9.6

Exceptional

9.8

Cleanliness

9.6

Location

9.6

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 249 out of 309 reviews
Rating 8 - Good. 48 out of 309 reviews
Rating 6 - Okay. 7 out of 309 reviews
Rating 4 - Poor. 5 out of 309 reviews
Rating 2 - Terrible. 0 out of 309 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and outstanding staff
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome location, views, clean rooms, friendly staff.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Very nice hotel with excellent views.
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay, Staffs are friendly. Very good location.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with clean rooms.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Warm and friendly staff, beautiful room with a nice view of the Matterhorn. Hotel was conveniently located near to the train station.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, extremely nice staff, an impressive bar. Would stay here again
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Very central location, super close to the train station. Enjoyed the breakfast as well. Overall great hotel.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice view. Clean property. Very nice breakfast buffet. Good location.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous hotel that is right in the center of everything. I loved the separate closet that we could put our cases in and keep the room uncluttered! The included breakfast was great and food yummy!
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay. Super convenient location 2 minutes from the train station and close to restaurants and shops. Would definitely stay again!
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff with very helpful with excursion and hiking planning
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location , rooms were absolutely cleaned and Breakfast was amazing .
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptionally courteous, attentive and friendly staff starting with the front desk staff, to room attendants to servers during breakfast. Everyone aimed to please and that’s exactly why I came back a second time to this hotel. The location is a short walk from the train station and nearby many restaurants and of course - shops!
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable beds, clean rooms, delicious breakfast.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was delicious, the staff were attentive and caring, overall it was very good, and the bed was comfortable.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spent three nights at this hotel in Zermatt. Very nice hotel, close to train station, bus stop, and shopping. Breakfast was very good, and the hotel was very lovely. Would definitely stay again here.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hotel. Great location for sure. Staff were very helpful. I highly recommend this property
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, amazing staff, and delicious breakfast.
Stayed 6 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nice hotel, very cozy. I would stay here again. Great location next to the train station. Perhaps a small complaint is that the lobby can get really busy with guests and people coming to eat at the really good restaurant as the reception is literally next to the hostess for the restaurant so it can feel cramped at times.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel, excellent location
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Next to the train station and very convenient. Beautifully decorated and felt new. The hotel itself is cozy, quiet and upscale. Room is spacious and bright. Good linens. Comfortable bed. Pillows are too soft for me. Wish there were hair conditioner. The balcony is large. Breakfast buffet has great selections and a few more things that are made to order. Enjoyed the stay. Highly recommend it.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was insanely clean and organized, the staff was exceptional!!! We stayed 2 nights and the morning breakfast was fabulous. I would highly recommend the hotel bar for a nightcap. The work out room and pool was a bonus! Private balcony topped off the stay.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean, spacious rooms with nice amenities, nice decor, good dining options, friendly and helpful staff.
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
attentive staff, well situated close to the train station, decent gym, excellent breakfast, single room is cozy and super functional with tons of storage for all your kit.
Stayed 5 nights in Feb 2026