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Schweizerhof Zermatt

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Restaurant - Schweizerhof Zermatt (Zermatt)
Restaurant - Schweizerhof Zermatt (Zermatt)
Indoor pool, sun loungers - Schweizerhof Zermatt (Zermatt)
Interior entrance - Schweizerhof Zermatt (Zermatt)
Lobby lounge - Schweizerhof Zermatt (Zermatt)
Luxury
4.5 star property
9.6

Exceptional

Alpine luxury in Zermatt

Elegant alpine-inspired dining awaits in the hotel's restaurants with a lively atmosphere. After skiing, rejuvenate in the spa featuring an indoor pool, sauna, and steam room. Steps from the train station, the central location offers easy access to Zermatt's shops and mountain views.

Popular amenities

  • Pool
  • Spa
  • Pet friendly
  • Free WiFi

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Design Double Room

1 bedroom, premium bedding, minibar, in-room safe

Design Double Room

10.0 out of 10
Exceptional
(23 reviews)
  • Mountain view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed
  • Free WiFi

View all photos for Cozy Room

Cozy Room | 1 bedroom, premium bedding, minibar, in-room safe

Cozy Room

8.4 out of 10
Very good
(5 reviews)
  • Mountain view
  • 17 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed
  • Free WiFi

View all photos for Junior Suite

1 bedroom, premium bedding, minibar, in-room safe

Junior Suite

  • Mountain view
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Family Suite

Family Suite | 1 bedroom, premium bedding, minibar, in-room safe

Family Suite

  • Mountain view
  • 14 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed
  • Free WiFi

View all photos for Attic Suite

Attic Suite | 1 bedroom, premium bedding, minibar, in-room safe

Attic Suite

9.0 out of 10
Wonderful
(2 reviews)
  • Mountain view
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed
  • Free WiFi

View all photos for Design Double Room, Partial Matterhorn View

1 bedroom, premium bedding, minibar, in-room safe

Design Double Room, Partial Matterhorn View

9.6 out of 10
Exceptional
(4 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Junior Suite Matterhorn view

1 bedroom, premium bedding, minibar, in-room safe

Junior Suite Matterhorn view

10.0 out of 10
Exceptional
(5 reviews)
  • Mountain view
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed
  • Free WiFi

About the neighborhood

Located in Zermatt City Centre, a neighborhood in Zermatt, Schweizerhof Zermatt is in a shopping district and near a train station. Zermatt-Matterhorn Ski Paradise and Breuil-Cervinia Ski Area are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Matterhorn. Feeblitz Summer Toboggan Run and Frachey-Alpe Ciarcerio Funicular are also worth visiting. Enjoy the area's slopes with cross-country skiing and downhill skiing, and don't miss out on the sledding and ice skating. Visit our Zermatt travel guide
Map
Bahnhofstrasse 5, Zermatt, VS, 3920

What's nearby

  • Zermatt-Matterhorn Ski Paradise
    Zermatt-Matterhorn Ski Paradise
    1 min walk - 0.0 miles
  • Zermatt Visitor Center
    2 min walk - 0.1 miles
  • Tour Monte Rosa
    2 min walk - 0.1 miles
  • Zermatt–Sunnegga Funicular
    5 min walk - 0.3 miles
  • Matterhorn Museum
    5 min walk - 0.3 miles

Getting around

  • Zermatt Gornergratbahn Station
    2 min walk
  • Sion (SIR)
    78 min drive

Restaurants

  • McDonald's
    1 min walk
  • Golden India
    1 min walk
  • Le Petit Royal
    1 min walk
  • Ristorante Molino Seilerhaus
    3 min walk
  • Walliserkanne
    2 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Ski shuttle nearby

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Full-service spa
  • Gym
  • Indoor pool
  • Library
  • Sauna
  • Ski equipment rentals
  • Ski passes
  • Ski storage
  • Steam room

Family friendly

  • Arcade/game room
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 861 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Pool loungers
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • Elevator (31 inch wide door)

More

  • 5 floors
  • Banquet hall
  • Built in 1982
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • iPad

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Late-night room service
  • Minibar

More

  • Connecting rooms available
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Zermatt is in a car-free zone and can be reached only by train.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from November 2 to December 12:
  • Bar/Lounge
  • Dining venue(s)
  • Fitness facilities
  • Laundry facilities
  • Meeting facilities
  • Sauna
  • Spa
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CHF 30 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the spa

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Frequently asked questions

Does Schweizerhof Zermatt have a pool?

Yes, this property has an indoor pool. The pool is closed seasonally each year from November 2 to December 12.

Is Schweizerhof Zermatt pet-friendly?

Yes, dogs are allowed at this property. There's a fee of CHF 30 per pet, per night. Service animals are exempt from fees.

How much is parking?

This hotel doesn't offer parking.

What time is check-in at Schweizerhof Zermatt?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Schweizerhof Zermatt?

Check-out is at noon.

Where is Schweizerhof Zermatt located?

Located in Zermatt City Centre, this luxury hotel is steps from Zermatt-Matterhorn Ski Paradise and Zermatt Visitor Center. Matterhorn Museum and Zermatt - Furi are also within 5 minutes. Zermatt Gornergratbahn Station is only a 2-minute walk and Zermatt Station is 2 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Schweizerhof Zermatt Reviews

9.6

Exceptional

9.8

Cleanliness

9.6

Location

9.6

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 205 out of 263 reviews
Rating 8 - Good. 46 out of 263 reviews
Rating 6 - Okay. 7 out of 263 reviews
Rating 4 - Poor. 5 out of 263 reviews
Rating 2 - Terrible. 0 out of 263 reviews

Reviews

Verified

10/10 Excellent

Loretta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable beds, clean rooms, delicious breakfast.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Esther

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, amazing staff, and delicious breakfast.
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Boris

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel, excellent location
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

glen r.

Liked: Cleanliness
Clean room, comfortable bed and pillows. Friendly staff
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Leilani

Liked: Cleanliness, amenities, property conditions & facilities
attentive staff, well situated close to the train station, decent gym, excellent breakfast, single room is cozy and super functional with tons of storage for all your kit.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Justin

Liked: Cleanliness, amenities, property conditions & facilities
Clean, spacious rooms with nice amenities, nice decor, good dining options, friendly and helpful staff.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Kelly

Liked: Cleanliness, amenities, property conditions & facilities
This hotel was absolutely wonderful and the staff was incredibly nice and helpful. I would definitely stay here again.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Cole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were incredibly friendly, the location is fantastic, and the view of the Matterhorn if you choose one of those rooms is amazing.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Kyle

Great location. Great breakfast
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Tarek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location (2 minutes walk from the main station) The staff are friendly.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Deanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely the best hotel! The location and views of the Matterhorn were spectacular. The room was beautiful, and all of the staff were friendly and helpful. We especially enjoyed the breakfast buffet which had incredible homemade pastries, granolas, and more. We would not stay anywhere else now that we have experienced the Schweizerhof Zermatt!!
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Chiao-Wen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location just steps away from the Zermatt location. Breakfast selection is good with great vibe. Room amenity is modern and great (e.g., Dyson hairdryer)
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Nizar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly helpful staff, great breakfast selection. Wish we were here for another day. Loved everything about this hotel. Will definitely recommend.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Jinan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, best service, ver comfortable and clean rooms. Great breakfast.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

John

Liked: Staff & service, amenities, property conditions & facilities
5 star and fantastic service .. always happy to find space at restaurant/bar and good buzz in evening - no need to go anywhere else
Stayed 4 nights in Feb 2025
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, amenities, property conditions & facilities
We stayed at Schweizerhof hotel for our recent wedding anniversary and I think it was the best choice. The Matterhorn view was unforgettable and breathtaking. I will definitely be back again for this hotel!
Stayed 2 nights in May 2025
Verified

10/10 Excellent

IRENE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel!

Lovely hotel! Good customer service! Enjoyed all the amenities
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay.

Bed was amazing, so comfortable. I never sleep well when I’m away but this bed was so great I slept very well. Hotel room was nice, spacious with a great view of the mountains. Staff nice and friendly.
View from our room.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was wonderful and hotel was great. Area around hotel was loud at night especially when windows had to be open due to no air conditioning.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Leona Kay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful boutique hotel! A lot of extras, unfortunately we did not have time to enjoy!! Great breakfast!
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Jimmy

Liked: Cleanliness, property conditions & facilities
Service of the staff and the layout of my room is good. The balcony made a big difference to our stay as we could sit outside and get fresh air.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Alesha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was fantastic - loved the interior design, service, choice of restaurants and amazing location with easy access to the train and Zermatt’s shopping and dining. Highly recommend!!
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful hotel

Can’t say enough about the great staff - welcoming and friendly; very helpful with directions and suggestions for activities. Service was impeccable in all regards. Food was delicious. Room was modern and clean. We would return in a heartbeat.
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property in an amazing location! Staff was incredibly friendly and helpful. Highly recommend!!
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay in zermatt

Everything was great The staff excellent and our upgraded junior suite superb I would go here in a heartbeat for a short stay and relaxation
Stayed 2 nights in Sep 2023