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Hotel Tannenhof

Property class: 3.5

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Photo gallery for Hotel Tannenhof

A multi-story hotel with a modern design, featuring balconies and large windows. - Hotel Tannenhof (Zermatt)
A hotel lobby with a bar area, a staircase, and a large compass floor design. - Hotel Tannenhof (Zermatt)
A restaurant with a vintage train carriage as a centerpiece, wooden flooring, and stone walls. - Hotel Tannenhof (Zermatt)
A wooden-framed bedroom with a large bed, a window with curtains, and a wooden ceiling. - Hotel Tannenhof (Zermatt)
A modern hotel with a wooden facade, multiple balconies, and large windows. - Hotel Tannenhof (Zermatt)
A short walk from Zermatt-Matterhorn Ski Paradise, Hotel Tannenhof provides a free breakfast buffet, a hair salon, and a bar. Active travelers can enjoy a ropes course at this hotel. The on-site Italian cuisine restaurant, Golden LokDown, offers breakfast, lunch, dinner, light fare, and kids' meals. Guests can connect to free in-room WiFi.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Bar
  • Housekeeping

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Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Basic Double or Twin Room

A modern hotel room with a wooden bed, a coffee machine, and a bathroom with a glass shower.

Basic Double or Twin Room

9.4 out of 10
Exceptional
(33 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double or Twin Room

A hotel room with a large bed, a wooden headboard, a desk with a coffee maker, and a framed picture on the wall.

Deluxe Double or Twin Room

9.8 out of 10
Exceptional
(29 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

A modern bedroom with a wooden bed, sheer curtains, a mounted TV, and a framed picture on the wall.

Family Room

10.0 out of 10
Exceptional
(11 reviews)
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

About the neighborhood

Located in Zermatt City Centre, a neighborhood in Zermatt, Hotel Tannenhof is near a train station and in the mountains. Zermatt-Matterhorn Ski Paradise and Breuil-Cervinia Ski Area are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Matterhorn. Babylift and Frachey-Alpe Ciarcerio Funicular are also worth visiting. Be sure not to miss outdoor adventures like mountain biking and rock climbing, or hop on a bike rental nearby and take a self-guided tour around the area. Visit our Zermatt travel guide
Map
3 Englischer Viertel, Zermatt, VS, 3920

What's nearby

  • A snow-covered mountain with a church and illuminated buildings in a valley.
    Zermatt-Matterhorn Ski Paradise
    1 min walk - 0.0 miles
  • A snow-capped mountain with a clear blue sky, a green valley with trees, and a small building in the foreground.
    Zermatt - Furi
    2 min walk - 0.1 miles
  • Matterhorn Museum
    1 min walk - 0.1 miles
  • St. Mauritius Church
    2 min walk - 0.1 miles
  • Mountaineers Cemetery
    2 min walk - 0.1 miles

Getting around

  • Zermatt Gornergratbahn Station
    6 min walk
  • Sion (SIR)
    77 min drive

Restaurants

  • Elsie Bar
    2 min walk
  • Hotel Post Zermatt
    3 min walk
  • Brown Cow Pub
    3 min walk
  • Old Zermatt
    4 min walk
  • Stefanie's Creperie
    2 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Golden LokDown

Things to do

  • Helicopter/airplane tours
  • Ropes course
  • Ski passes
  • Ski storage

Family friendly

  • High chair
  • Soundproofed rooms

Conveniences

  • Hair salon
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • In the mountains

Accessibility

  • Elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Heated bathroom floor
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Heating
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Contactless check-in available
Late check-in subject to availability

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 9:00 PM
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staffed during limited hours
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of CHF 25.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CHF 25.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Property class

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 star Superior and is displayed on this page as 3.5 stars.

Frequently asked questions

Is Hotel Tannenhof pet-friendly?

Yes, dogs are allowed at this property. There's a fee of CHF 25.00 per pet, per night. Service animals are exempt from fees.

How much is parking?

Hotel Tannenhof doesn't offer parking.

What time is check-in at Hotel Tannenhof?

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Tannenhof?

Check-out is at 11:00 AM.

Where is Hotel Tannenhof located?

Located in Zermatt City Centre, this hotel is steps from Zermatt-Matterhorn Ski Paradise, St. Mauritius Church, and Mountaineers Cemetery. Zermatt - Furi and Furi Ski Area are just steps away. Zermatt Gornergratbahn Station is 6 minutes by foot and Zermatt (QZB-Zermatt Train Station) is 7 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Tannenhof Reviews

9.6

Exceptional

9.8

Cleanliness

9.4

Amenities

9.6

Staff & service

9.8

Property conditions & facilities
Rating 10 - Excellent. 342 out of 430 reviews
Rating 8 - Good. 66 out of 430 reviews
Rating 6 - Okay. 16 out of 430 reviews
Rating 4 - Poor. 3 out of 430 reviews
Rating 2 - Terrible. 3 out of 430 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean property, view of Matterhorn from daily breakfast area
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would recommend this place to everyone claim great front desk great food, perfect spot in Zermat to view the Matterhorn
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great! Close to zermatt city center and train station. Room exceeded my expectation
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at 5 different hotels in Switzerland and this was my favorite one. The room was laid out so well, comfortable, and had the best shower. It also included a simple, but very nice continental breakfast with healthy options. The staff was very nice and helpful. The location was just off the main drag. The best part is that it was our least expensive hotel in Switzerland, so a good value.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my favorite hotel in our entire Switzerland trip. The staff were amazing and so friendly and knowledgeable. The room was clean, quiet, and had everything we needed. Breakfast was delicious and had beautiful views of the Matterhorn. It was close to all kinds of shopping and wasn’t too far from the train station either. 10/10 place.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff were very friendly and helpful. The location is perfect, right in the center of town.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for hiking. Outstanding breakfast with the view
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, extremely helpful staff, very nice and clean property
Stayed 6 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place to stay in Zermatt. Centrally located. Lovely, comfortable and well appointed rooms. Make sure you get a balcony room. Staff were very friendly and helpful. I would stay at Hotel Tannenhof again if/when I am in Zermatt again.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredibly kind and helpful staff - beyond what one would normally experience. Wonderful hotel and location. Good breakfast. Glad we stayed!
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff. Bathrooms renovated and clean. Great location.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Staff & service, property conditions & facilities
Great location good food
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had been traveling around Europe for over three weeks when we arrived. We found the bets to be the best yet!! It’s well located. The staff were always kind and very helpful. We hope to return to Zermatt sometime in the future. When we do, we know where we will be staying. Super grand bonus!!! We absolutely fell in love with our little balcony. We even had a little hummingbird come and visit every night. You can’t make this stuff up..
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Walkable and staff are very helpful.
Stayed 2 nights in May 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a boutique hotel. Modern. We booked the two bedroom which was spacious but unfortunately the hotel doesn’t have a/c and our room was located at the very top so it was super humid and hot. We had two electric fans going and it was still quite warm and took the entire night to cool down. We also weren’t too impressed with the breakfast. It was basic and prob the most basics between all the hotels we’ve stayed in Switzerland.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant staff, good location, breakfast good.
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
What truly stood out was the warmth and attentiveness of the staff, they made us feel genuinely welcome from the moment we arrived. The room was spotless and very comfortable, and the location couldn’t have been better.
Stayed 5 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel - very convenient location. Great acclaimed restaurant at the hotel as well.
Stayed 2 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay. Wonderful location. Very friendly staff. Hotel an room well kept and clean.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I went here ... loved the location and its in the heart of the town...
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great location and helpful staff.
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Excellent hotel! Terrific location, super clean and new, extremely helpful staff. I will no doubt stay here again. The price was hard to beat in the heart of Zermatt.
Stayed 3 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and extremely helpful with all of our train system questions and booking online. Breakfast was excellent as was the onsite restaurant. Two negatives: the room was very small and tight, and the room location offered awkward / little privacy. I didn’t realize at booking that the room looked directly into the doors and patios of the property next door, and the only window was directly over a pathway: entrance to the property.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great spot

Beautiful hotel! The hotel restaurant is top-notch, too.
Stayed 4 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Super friendly staff, nice clean comfortable hotel and great location in the heart of Zermatt
Stayed 1 night in Apr 2025