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Riffelhaus 1853

4.0 star property
Slopeside fun with full-service spa and outdoor pool

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Photo gallery for Riffelhaus 1853

Outdoor spa tub
Exterior
In-room safe, iron/ironing board, free WiFi
Lobby
Double Room, Mountain View | Interior entrance

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Breakfast included
  • Pool
  • Hot Tub
  • Pet friendly
  • Housekeeping

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Double Room, Mountain View

View from room

Standard Double Room, Mountain View

Highlights

Heating
Flat-screen TV
Bathrobes
Hair dryer
Private bathroom
Free bottled water
Electric kettle
Coffee/tea maker
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, Mountain View

In-room safe, iron/ironing board, free WiFi

Junior Suite, Mountain View

Highlights

Heating
Flat-screen TV
Separate bedroom
Bathrobes
Hair dryer
Private bathroom
Free bottled water
Electric kettle
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Junior Suite, Balcony, Mountain View (Matterhorn)

In-room safe, iron/ironing board, free WiFi

Junior Suite, Balcony, Mountain View (Matterhorn)

Highlights

Balcony
Heating
Free cribs/infant beds
Flat-screen TV
Renovated in 2014
Bathrobes
Private bathroom
Hair dryer
  • Mountain view
  • 24 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Exclusive Double Room, Mountain View (Matterhorn View)

View from room

Exclusive Double Room, Mountain View (Matterhorn View)

Highlights

Heating
Flat-screen TV
Bathrobes
Hair dryer
Private bathroom
Free bottled water
Electric kettle
Coffee/tea maker
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

View from room

Standard Double Room

Highlights

Heating
Flat-screen TV
Bathrobes
Hair dryer
Private bathroom
Free bottled water
Electric kettle
Coffee/tea maker
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Map
Riffelberg 2500m, Zermatt, VS, 3920

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 miles
  • Furi Ski Area - 1 min walk - 0.0 miles

Getting around

  • Riffelberg - 3 min walk
  • Sion (SIR) - 77 min drive

Restaurants

  • ‪Schmuggler-Höhle Zermatt - ‬20 min drive
  • Papperla Pub
  • ‪Restaurant Schäferstube - ‬52 min drive
  • ‪Chez Vrony - ‬38 min drive
  • ‪Restaurant Paradies, Findeln Zermatt - ‬35 min drive

About this property

Riffelhaus 1853

Upscale hotel near Zermatt-Matterhorn Ski Paradise
Consider a stay at Riffelhaus 1853 and take advantage of a free breakfast buffet, a terrace, and a garden. With amenities like ski-in/ski-out access and ski storage, this hotel is a great place to hit the slopes. Take some time to relax at the onsite spa. The on-site Regional cuisine restaurant, Restaurant Riffelhaus, offers breakfast, lunch, dinner, and al fresco dining. Enjoy onsite activities like snowshoeing and sledding. Stay connected with free in-room WiFi, and guests can find other amenities such as a library and dry cleaning/laundry services.
You'll also enjoy the following perks during your stay:
  • An outdoor pool
  • Luggage storage, multilingual staff, and an elevator
  • A front-desk safe, a banquet hall, and free newspapers
  • Wedding services and smoke-free premises
Room features
All guestrooms at Riffelhaus 1853 boast thoughtful touches such as bathrobes, in addition to amenities like free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with satellite channels
  • Electric kettles, heating, and daily housekeeping

Languages

English, French, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free buffet breakfast
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Restaurant Riffelhaus

Things to do

  • Full-service spa
  • Hot tub
  • Library
  • Outdoor pool
  • Sauna
  • Ski storage
  • Ski-in/ski-out access
  • Sledding
  • Snowshoeing
  • Steam room

Family friendly

  • Outdoor pool

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Outdoors

  • Garden
  • In the mountains
  • Terrace

Accessibility

  • Elevator

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1853
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 9 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7 AM - 8 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
This hotel is located on top of a mountain. Guests must ride the Gornergrat Bahn (surcharge) cable car from Zermatt to access the property.
Zermatt is in a car-free zone and can be reached only by train.

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of CHF 20 per pet, per night
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CHF 120.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CHF 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 120.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The hotel offers only a set menu for dinner (surcharge). The hotel advises that guests will be unable to have dinner off site in Zermatt due to the limited cable car schedule in the evening.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Hotel Riffelberg
Hotel Riffelberg Zermatt
Riffelberg
Riffelberg Hotel
Riffelberg Zermatt
Riffelhaus 1853 Hotel Zermatt
Riffelhaus 1853 Hotel
Riffelhaus 1853 Zermatt
Riffelhaus 1853
Riffelhaus 1853 Hotel
Riffelhaus 1853 Zermatt
Riffelhaus 1853 Hotel Zermatt

Frequently asked questions

Does Riffelhaus 1853 have a pool?

Yes, this property has an outdoor pool.

Is Riffelhaus 1853 pet-friendly?

Yes, pets are allowed at this property. There's a fee of CHF 20 per pet, per night. Service animals are exempt from fees.

How much is parking at Riffelhaus 1853?

This hotel doesn't offer parking.

What time is check-in at Riffelhaus 1853?

Check-in start time: 4 PM; Check-in end time: 9 PM. Late check-in is available during limited hours.

What time is check-out at Riffelhaus 1853?

Check-out is at 11 AM.

Where is Riffelhaus 1853 located?

Located in the mountains, this Zermatt hotel offers ski-in/ski-out access and is within a 5-minute walk of Zermatt-Matterhorn Ski Paradise, Furi Ski Area, and Cervino - Sci Estivo. Furi - Riffelberg and Riffelberg - Gifthittli are just steps away. Riffelberg is only a 3-minute walk.

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Riffelhaus 1853 Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 109 out of 133 reviews
Rating 8 - Good. 16 out of 133 reviews
Rating 6 - Okay. 3 out of 133 reviews
Rating 4 - Poor. 1 out of 133 reviews
Rating 2 - Terrible. 4 out of 133 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
A fantastic place to stay, high up in the Alps. Staff was always very professional and helpful and went out of their way to accommodate us. The views from the rooms are world class. Highly recommended.
Stayed 2 nights in Mar 2025

10/10 Excellent

jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and dining here was some of the best in the world, and weve been around the world to know...we will be back!
Stayed 3 nights in Jan 2025

10/10 Excellent

Bernt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The perfect Alpine retreat.

Riffelhaus is an amazing hotel, if you want peace and quiet, great food and feel really welcomed.
Stayed 6 nights in Dec 2024

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great biews
Stayed 2 nights in Mar 2025

10/10 Excellent

Sindi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views, lovely sauna
Stayed 2 nights in Jan 2025

10/10 Excellent

Chia Huei

Liked: Cleanliness, staff & service, property conditions & facilities
Our experience was excellent from start till end! Staff were all so friendly and helpful, and made us feel very welcome. They seemed to enjoy being there and brought a good vibe to the place. The rooms and bathroom were beautiful and spacious even for the standard rooms. Wellness and dining spaces were also stunning and with perfect views of the Matterhorn. This was definitely one of the best stays of our lives. We hope to be back again!!
Stayed 2 nights in Mar 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was everything I hoped it would be. The location was spectacular.
Stayed 2 nights in Aug 2024

10/10 Excellent

YOICHI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great.
Stayed 1 night in Jul 2024

10/10 Excellent

Hang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Above expectations all around. We stayed for our honeymoon, and it was perfect. Tranquil, separated from the aprés scene, perfect ski in ski out for first tracks every day before the gondolas started bringing people from town. Breakfast and dinner were included and absolutely top tier dining every day. The staff were helpful and welcoming. The baggage service from the train was incredibly helpful so that we didn’t have to haul our luggage across the ski hill. I couldn’t have asked for a better experience. We plan on returning!
Stayed 6 nights in Feb 2025

10/10 Excellent

Darlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an absolutely amazing experience! The hotel, the staff, the views-blown away!!!!!!
Stayed 2 nights in Aug 2024

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience!!! Hotel has a perfect location, offering breathtaking views of Matterhorn and Zermatt valley. Breakfast is an unforgettable experience for sure, again for the views around; and the food offering. Then, you have the most impressive chef; Jovanni is very passionate about his work, comes to the table to explain the details of his creation. Each night is a different epicurean journey. Such an unexpected, unbelievable treat!!! Thank you so much!!!
Stayed 7 nights in Jan 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful, the communication about how to get there was very clear, and the staff were fabulous. The meal that was included with the hotel reservation was wonderful. It was a wonderful place to stay and gave us a great starting point for the train to the top the next morning.
Stayed 1 night in Aug 2024

10/10 Excellent

Chun Wai

Liked: Cleanliness, staff & service, property conditions & facilities
Astonishing view of matterhorn
Stayed 1 night in Sep 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was absolutely beautiful, and the staff was extremely kind and helpful. 10/10 recommend staying here!
Stayed 3 nights in Jan 2023

10/10 Excellent

RL

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Lovely views. Wonderful rooms. Friendly staff.
Stayed 1 night in Feb 2024

10/10 Excellent

philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best alpine location I have visited

Amazing location, excellent staff, really enjoyed the stay. Ski in and out with the best views of the matterhorn
Stayed 7 nights in Mar 2023

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Put this place on your bucket list . Has a can’t beat location, staff is amazing, great food and stunning views.

10/10 Excellent

ALICIA ESTHER

Liked: Cleanliness, staff & service, property conditions & facilities

Excelent and with the best view

The hotel is located at an exclusive and perfect part of the Alps! The hotel, the service and the food are amazing! Just a thing: you maybe think about an agreement with the transportation company to give day pases to the train to Hotel Gests, so we don’t have to pay every day and for every section of the trip
Stayed 2 nights in Dec 2023

10/10 Excellent

Charlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome views. Awesome food. Hidden charges not totally revealed

10/10 Excellent

JIMMY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived at night and the staff were waiting for us at the train station to help us with the luggage. During the stay, everything was clean, calm, quite, and safe. The outdoor jaccuzi facing the matterhorn is something else, you site there and forget the timing. The staff were super friendly and one thing to notice is they work with each other as family. On top of that, Juliana was a big help to us and made our stay easier. This place is really recommended and I will come again every year for sure.
Stayed 5 nights in Mar 2023

10/10 Excellent

Ranier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Zermatt’s best-kept secret. Nestled in the middle of the Zermatt Matterhorn, this 170 year old hotel integrates modern amenities while maintaining its historical roots along with breathtaking views. Riffelhaus 1853 does not disappoint and often leaves the guest with a once-in-a-lifetime experience and incredibly lucky for such a hotel to exist. It houses only 25 rooms/suits allowing for the staff to give you more personalized attention. Unlike most 170 year old hotels, Riffelhaus 1853 does an amazing job integrating modern amenities. The rooms and bathrooms were very modern with a sense of alpinist style unique to the locality. The rooms were average sized for the price; however, most guest come for the amazing view and location of this hotel rather than the size of the room. The reputation of the Riffelhaus’ Wellness Center and Spa experience is what originally motivated me to book this stay. This may be the crown jewel of the property as there is no other place like this in Zermatt. Their hot tub perched at the top of about 2582 meters overlooking the Matterhorn and the whole of Zermatt is the most beautiful in the entire area. I challenge anyone else to provide pictures of a better hot tub view. People from all over the world travel just for this experience. The large dry sauna faces a wall of glass from the ceiling to the floor that overlooks the Matterhorn and Alps and situates multiple people comfortably.

10/10 Excellent

Lorraine

Stayed 2 nights in Apr 2025

2/10 Terrible

Gerardo

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Lo único que vale la pena es el jacuzzi pero puedes pagar por ir a tomarte las fotos, el lugar está lejos del mundo es muy caro transportarte tienes límite de tiempo para hacer actividades no hay comida, fuera de eso si planeas tener una luna de miel sin salir del hotel si es recomendable .
Stayed 2 nights in Apr 2025

8/10 Good

Christian

Liked: Cleanliness, amenities, property conditions & facilities
Ein magischer Ort
Stayed 2 nights in Mar 2025

10/10 Excellent

Blaine

Stayed 4 nights in Feb 2025