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Relais & Chateaux Schönegg

4.5 star property
Family-friendly slopeside fun with ice skating

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Photo gallery for Relais & Chateaux Schönegg

Indoor pool, outdoor pool
Indoor pool, outdoor pool
Front of property - evening/night
Exterior
Style Double room with Matterhorn view | Terrace/patio

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • Hot Tub
  • Room service

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Double Room (Charme)

Premium bedding, pillowtop beds, minibar, in-room safe

Double Room (Charme)

Highlights

Soundproofed
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Sofa bed - unspecified
Premium bedding
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite Style

Junior Suite Style | Premium bedding, pillowtop beds, minibar, in-room safe

Junior Suite Style

Highlights

Soundproofed
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Charme Single room

Charme Single room | Premium bedding, pillowtop beds, minibar, in-room safe

Charme Single room

Highlights

Balcony or patio
Soundproofed
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 22 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Style Double room with Matterhorn view

Style Double room with Matterhorn view | Terrace/patio

Style Double room with Matterhorn view

Highlights

Soundproofed
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • Sleeps 3
  • 1 Queen Bed

View all photos for Double Room (Charme Mountain View)

Double Room (Charme Mountain View) | Premium bedding, pillowtop beds, minibar, in-room safe

Double Room (Charme Mountain View)

Highlights

Balcony
Soundproofed
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 23 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite

Suite | Terrace/patio

Suite

Highlights

Balcony
Separate sitting area
Soundproofed
Fireplace
Private indoor hot tub
Heating
Connecting rooms available
Free cribs/infant beds
  • 51 sq m
  • Sleeps 3
  • 1 Queen Bed

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About the neighborhood

Map
Riedweg 35, Zermatt, VS, 3920

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 miles
  • Zermatt–Sunnegga Funicular - 6 min walk - 0.4 miles
  • Zermatt - Furi - 8 min walk - 0.4 miles
  • Zermatt-Furi Gondola - 16 min walk - 0.9 miles
  • Sunnegga Ski Resort - 19 min walk - 1.1 miles

Getting around

  • Zermatt Gornergratbahn Station - 10 min walk
  • Geneva International Airport (GVA) - 162 min drive

Restaurants

  • ‪Golden India - ‬9 min walk
  • ‪Zermatt Kaffee Rösterei & Kitchen - ‬7 min walk
  • ‪Restaurant Bar Manud - ‬10 min walk
  • ‪Fuchs - ‬6 min walk
  • ‪Harry`s Ski Bar - ‬7 min walk

About this property

Relais & Chateaux Schönegg

Upscale family-friendly hotel near Zermatt-Matterhorn Ski Paradise
Free continental breakfast, a terrace, and a garden are just a few of the amenities provided at Relais & Chateaux Schönegg. Hit the slopes at this hotel offering ski-in/ski-out access, a ski shuttle, and ski passes. Treat yourself to a sports massage, a facial, or a body scrub at Infinity Spa, the onsite spa. The on-site French cuisine fine-dining restaurant, Gourmetstuebli, offers breakfast, lunch, dinner, light fare, and kids' meals. In addition to an arcade/game room and a library, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An indoor pool and an outdoor pool
  • Free train station pick-up, bike rentals, and access to a nearby indoor pool
  • Babysitting (surcharge), massage treatment rooms, and a porter/bellhop
  • Multilingual staff, wedding services, and an elevator
Room features
All guestrooms at Relais & Chateaux Schönegg boast comforts such as premium bedding and pillow menus, as well as thoughtful touches like laptop-friendly workspaces and bathrobes.
Other conveniences in all rooms include:
  • Children's slippers and childcare services
  • Hypo-allergenic bedding and pillowtop mattresses
  • Bathrooms with shower/tub combinations and free toiletries
  • Flat-screen TVs with digital channels
  • Wardrobes/closets, electric kettles, and heating

Languages

English, French, German, Greek, Hungarian, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free train station pick-up shuttle
  • Ski shuttle (surcharge)

Food and drink

  • Free continental breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Gourmetstuebli

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Full-service spa
  • Hot tub
  • Ice skating
  • Indoor pool
  • Indoor pool (guest access)
  • Library
  • Outdoor pool
  • Piano
  • Sauna
  • Ski lessons
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Steam room

Family friendly

  • Arcade/game room
  • In-room babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center

Outdoors

  • Garden
  • In the mountains
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Facials
  • Hot stone massages
  • Hot tub
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 7 floors
  • Banquet hall
  • Built in 1990
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Zermatt is in a car-free zone and can be reached only by train.

Renovations and closures

The property is closed between August 31 and December 01.

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of CHF 30 per pet, per night
Welcoming dogs only
1 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 9 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CHF 120.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: CHF 800 per vehicle
  • Pet fee: CHF 30 per pet, per night
  • Rollaway bed fee: CHF 120.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Children under 12 years old are not allowed in the hot tub without adult supervision
Children under 12 years old are not allowed in the spa without adult supervision

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Relais Chateaux Schönegg Hotel Zermatt
Chalet Hotel Schönegg Zermatt
Chalet Schönegg
Chalet Schönegg Zermatt
Relais Chateaux Schönegg Hotel
Relais Chateaux Schönegg Zermatt
Relais Chateaux Schönegg
Relais & Chateaux Schonegg
Relais & Chateaux Schönegg Hotel
Relais & Chateaux Schönegg Zermatt
Relais & Chateaux Schönegg Hotel Zermatt

Frequently asked questions

Does Relais & Chateaux Schönegg have a pool?

Yes, this property has an indoor pool and an outdoor pool.

Is Relais & Chateaux Schönegg pet-friendly?

Yes, this property allows dogs (limit 1 total). There's a fee of CHF 30 per pet, per night.

What time is check-in at Relais & Chateaux Schönegg?

Check-in start time: 2 PM; Check-in end time: 10 PM. After-hours check-in is not available.

What time is check-out at Relais & Chateaux Schönegg?

Check-out is at 11 AM.

Does Relais & Chateaux Schönegg provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of CHF 800 per vehicle applies.

Where is Relais & Chateaux Schönegg located?

Located in the mountains, this Zermatt hotel offers ski-in/ski-out access and is within a 10-minute walk of Zermatt-Matterhorn Ski Paradise, Zermatt–Sunnegga Funicular, and Zermatt - Furi. Furi Ski Area and Furi - Riffelberg are also within 10 minutes. Zermatt Gornergratbahn Station is 10 minutes by foot and Zermatt (QZB-Zermatt Train Station) is 10 minutes.

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Relais & Chateaux Schönegg Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 169 out of 213 reviews
Rating 8 - Good. 37 out of 213 reviews
Rating 6 - Okay. 4 out of 213 reviews
Rating 4 - Poor. 0 out of 213 reviews
Rating 2 - Terrible. 3 out of 213 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing Stay!
Stayed 3 nights in Dec 2024

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderfull property
Stayed 3 nights in Feb 2025

10/10 Excellent

MICHEAL

Liked: Amenities, property conditions & facilities
Wonderful place to stay in Zermatt
Stayed 3 nights in Jul 2024

10/10 Excellent

Fabiola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Memorable stay at the Schönegg. Staff was friendly and professional, the amenities are mind-blowing (pool, spa, terrace, lounge, etc.), the location is relatively central but still far from the noise from bars etc. All in all a fantastic stay and we’re very satisfied to have spent a wonderful vacation at the hotel. Shoutout to Grete, their super talented masseuse for making the holiday even more relaxing.
Stayed 4 nights in Jan 2025

10/10 Excellent

Summer

Liked: Cleanliness, staff & service, property conditions & facilities
It’s worth the splurge for a room with a view. The view was amazing. The pool and sauna area are also great with a great view. Staff was friendly and helpful. I was worried it would be too far from the main road but the location was perfect and easy and right next to the ski rental shop and lift. Breakfast was good and they have a shuttle from the train station. 10/10 would definitely stay here again. Everything was perfect.
Stayed 4 nights in Feb 2025

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view and excellent service

10/10 Excellent

Maneesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful Zermatt

Beautiful views from the hotel. The service was excellent. Great location
Stayed 2 nights in Sep 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Staff is very helpful and nice. Great food, fantastic bar with the best view of the Matterhorn.
Stayed 1 night in Aug 2020

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great view and service in Zermatt!

The only thing I would have wished for was that the hot tubs were set warmer. Staff was amazing!
Stayed 4 nights in Apr 2024

8/10 Good

dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Zermazzzzing

Amazing view from dining deck and the friendliest staff ever. noisy neighborhood at the moment with all the construction going on
Stayed 3 nights in Jul 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic views of the Matterhorn. Great food, excellent service. Highly recommend
Stayed 1 night in Sep 2021

8/10 Good

dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Zermazzzzing

Amazing view from dining deck and the friendliest staff ever. noisy neighborhood at the moment with all the construction going on
Stayed 3 nights in Jul 2024

10/10 Excellent

Camille

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing service and experience.
Stayed 5 nights in Dec 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great little hotel with superb service. Everyone from the front desk to the restaurant were friendly and helpful. The rooms are well laid out and comfortable. The view of the Matterhorn is magnificent.
Stayed 5 nights in Jun 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love it! Feels like home!
Stayed 2 nights in Feb 2021

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
High up just above the village accessible by the hotel’s own tunnel and lift up through the rock (takes about 3 minutes from the street level) gives the hotel a wonderful quiet and exclusive position looking down on Zermatt and up to the Matterhorn. The view from the terrace, dining room and Matterhorn view rooms is fantastic and the quality and cleanliness of the Schönegg and friendliness of the staff is exemplary. They are getting a new spa and indoor-outdoor pool for winter 2024/25 which will make it even better (especially if the weather is hot). Would not hesitate to recommend this hotel!
Stayed 3 nights in Aug 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect in Zermatt.

First of all, location location location. It is a VERY easy walk from the train to the tunnel that takes you to the elevator that takes you up to the hotel. Or you could just call them and ask them to send the “car”. Our room faced the Matterhorn and I’m convinced we had the best view in the entire town. Staff is friendly, food that we did have was good. Only issue we faced was the bed being on the slightly anemic side.
From our balcony.
Stayed 1 night in Jul 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect in Zermatt.

First of all, location location location. It is a VERY easy walk from the train to the tunnel that takes you to the elevator that takes you up to the hotel. Or you could just call them and ask them to send the “car”. Our room faced the Matterhorn and I’m convinced we had the best view in the entire town. Staff is friendly, food that we did have was good. Only issue we faced was the bed being on the slightly anemic side.
From our balcony.
Stayed 1 night in Jul 2024

6/10 Okay

Scott

Liked: Cleanliness, staff & service
The setting and the views from this hotel are amazing. It is, however, overpriced for what you get--the facilities are starting to show their age. My room--105--had no view, had a terrible shower, and was in real need of a makeover. For three hundred bucks a night for a single I expected much more.
Stayed 3 nights in Dec 2023

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay over Christmas

Excellent location, easily walkable once you know about the tunnel and dedicated lift. Breakfast selection was good, the in-house restaurant is also worth a visit (we enjoyed our dinner there very much). The view from the restaurant is another positive point. The staff (hotel and restaurant) was overall very friendly and professional. Our room was in the 'Charm' category, i.e. there are upgraded versions available. We found it more than acceptable in terms of size, comfort and amenities. We had an excellent stay in Zermatt and the hotel played its part. We would definitely consider coming back
Stayed 4 nights in Dec 2022

10/10 Excellent

Kelsey

We absolutely loved this hotel! The staff was amazing and so kind. The views were incredible! Food was also incredible including the breakfast included with the stay!! We had to leave super early our last day for a train and they even packed us breakfast bags for the go which was so sweet and made our early morning easy and delicious! Only complaint is the shower. I don’t know if all rooms have it but it’s just a handheld shower head on the wrong side making it difficult to shower and get water all over the floor. So some shower updates and this place would be perfection!
Stayed 3 nights in Dec 2023

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, amenities
Freundlichkeit des Personals
Stayed 2 nights in Apr 2025

10/10 Excellent

steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2025

10/10 Excellent

Yelena

Stayed 7 nights in Jan 2025

10/10 Excellent

Fredrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An amazing hotel in a beautiful and central location with amazing amenities and service.
Stayed 4 nights in Jan 2025