The Phoenix Fitness Hotel & free Spa Access at Alpen Resort

Guests warm up by the welcoming lobby fireplace, energize with a delicious breakfast buffet, or embark on airplane tour adventures from this mountain retreat.

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Superior Double Room, 2 Twin Beds | Down comforters, in-room safe, desk, blackout drapes - The Phoenix Fitness Hotel & free Spa Access at Alpen Resort (Zermatt)

Lobby lounge - The Phoenix Fitness Hotel & free Spa Access at Alpen Resort (Zermatt)

View from property - The Phoenix Fitness Hotel & free Spa Access at Alpen Resort (Zermatt)

Front of property - The Phoenix Fitness Hotel & free Spa Access at Alpen Resort (Zermatt)

Overview
Rooms
Location
Policies

Located near Zermatt-Matterhorn Ski Paradise, Phoenix offers a peaceful stay with amenities like a warm lobby fireplace, breakfast buffet, bar, gym, and helicopter tours for mountain views. Free WiFi and helpful staff earn praise.

Exceptional

Popular amenities

Pet friendly
Free WiFi
Gym
Business services
Bar

Room options

Check availability for these dates

Tonight

Aug 2 - Aug 3

Tomorrow

Aug 3 - Aug 4

Deluxe Double Room, 2 Twin Beds

26 sq m
1 bedroom
Sleeps 2
2 Twin Beds
Free WiFi

Superior Double Room, 2 Twin Beds

Very good

23 sq m
1 bedroom
Sleeps 2
2 Twin Beds
Free WiFi

Standard Double Room

Exceptional

Mountain view
20 sq m
1 bedroom
Sleeps 2
2 Twin Beds
Free WiFi

About the neighborhood

Located in Zermatt, The Phoenix Fitness Hotel & free Spa Access at Alpen Resort is in a rural area and on a river. Zermatt-Furi Gondola is a notable landmark, and some of the area's activities can be experienced at Zermatt-Matterhorn Ski Paradise and Sunnegga Ski Resort. Matterhorn Glacier Ride and Klein Matterhorn Cable Car are two other places to visit that come recommended. Enjoy the area's slopes with cross-country skiing and downhill skiing, and don't miss out on the snowshoeing and sledding. Visit our Zermatt travel guide

Untere Wiestistrasse 11, Zermatt, VS, 3920

What's nearby

Zermatt-Matterhorn Ski Paradise
1 min walk - 0.0 miles
Zermatt - Furi
10 min walk - 0.5 miles
Sunnegga Ski Resort
19 min walk - 1.0 mile
Zermatt–Sunnegga Funicular
3 min walk - 0.2 miles
Zermatt-Furi Gondola
19 min walk - 1.0 mile

Getting around

Zermatt (QZB-Zermatt Train Station)
6 min walk
Sion (SIR)
75 min drive

Restaurants

McDonald's
8 min walk
Le Petit Royal
8 min walk
Golden India
7 min walk
Bazaar
7 min walk
Schweizerhof Kitchen
8 min walk

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Breakfast included
Pet friendly
Free WiFi
Gym

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Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

No onsite parking available
Train station pick-up and drop-off shuttle (surcharge) from 8:30 AM to 5:30 PM
Train station shuttle on request

Food and drink

Free buffet breakfast available daily 7:30 AM to 10:00 AM
A bar/lounge

Things to do

Bicycle storage
Bicycle tours
Gym
Helicopter/airplane tours
Ropes course
Ski storage
TV in common areas

Conveniences

Limited-hour front desk
Luggage storage

Guest services

Housekeeping (daily)
Multilingual staff
Tour and ticket assistance

Business services

Meeting room

Outdoors

In the mountains
On a river

Accessibility

Elevator

1 building
4 floors
Banquet hall
Built in 2009
Double-glazed windows
Fireplace in lobby
Smoking not allowed

Room amenities

Bedroom

Bedsheets provided
Blackout drapes
Down comforter

Bathroom

Bathtub or shower
Free toiletries
Hair dryer
Private bathroom
Towels provided

Entertainment

40-inch flat-screen TV with cable channels

Food and drink

Espresso maker

Connecting rooms available
Desk
Heating
Phone
Safe
Soundproofed rooms
Water-efficient showers
Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:30 PM

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Contactless check-out available

Express check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation

The front desk is open daily from 8 AM - 9:30 PM

Guests will receive an email within 5 days before arrival with check-in instructions; front desk staffed during limited hours

This property doesn't offer after-hours check-in

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Prior to arrival, you must complete online registration via a secure link

You will be asked to provide the property with a copy of your passport after booking

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Zermatt is in a car-free zone and can be reached only by train.

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of CHF 20 per pet, per day

Welcoming dogs and cats only

2 total pets

Food and water bowls are available

Children and extra beds

This property does not allow children

Rollaway/extra beds are available for CHF 100 per day

Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

Optional extras

Pet fee: CHF 20 per pet, per day
Rollaway bed fee: CHF 100 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Cashless transactions are available

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and outdoor lighting

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

A car is not required for transportation to and from this property

Frequently asked questions

Is The Phoenix Fitness Hotel & free Spa Access at Alpen Resort pet-friendly?

Yes, The Phoenix Fitness Hotel & free Spa Access at Alpen Resort allows cats and dogs (limit 2 total). There's a fee of CHF 20 per pet, per day.

How much is parking?

This property doesn't offer parking.

What time is check-in at The Phoenix Fitness Hotel & free Spa Access at Alpen Resort?

Check-in start time: 3:00 PM; Check-in end time: 9:30 PM. After-hours check-in is not available.

What time is check-out at The Phoenix Fitness Hotel & free Spa Access at Alpen Resort?

Check-out is at 11:00 AM.

Where is The Phoenix Fitness Hotel & free Spa Access at Alpen Resort located?

Situated on a river, this hotel is within 1 mi (2 km) of Zermatt-Matterhorn Ski Paradise, Zermatt-Furi Gondola, and Sunnegga Ski Resort. Zermatt (QZB-Zermatt Train Station) is 6 minutes by foot and Zermatt Gornergratbahn Station is 7 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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