Entire apartment

Matthiol Serviced Apartments

Luxury apartment with area shuttle service and spa services

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Where to?

Dates

November 2025

17

December 2025

Premium Penthouse, 4 Bedrooms | View from room

Hot stone massages, Swedish massages, sports massages, massages

Premium Penthouse, 4 Bedrooms | Private kitchen | Full-size fridge, microwave, oven, stovetop

A short walk from Zermatt-Matterhorn Ski Paradise, Matthiol Serviced Apartments provides a terrace, dry cleaning/laundry services, and more. Active travelers can enjoy cycling at this apartment. Treat yourself to a hot stone massage or other spa services. Guests can connect to free in-room WiFi.

Wonderful

Popular amenities

Pet friendly
Fireplace
Kitchen
Spa
Laundry
Outdoor Space

Room options

Check availability for these dates

Tonight

Nov 17 - Nov 18

Tomorrow

Nov 18 - Nov 19

Exclusive Apartment, 3 Bedrooms

Highlights

Balcony or patio

Separate dining area

Separate sitting area

Soundproofed

Fireplace

Heating

Kitchen

Full-sized refrigerator/freezer

127 sq m
3 bedrooms
Mountain view
Sleeps 6
3 Queen Beds

Full-size fridge, microwave, oven, stovetop

Exclusive Apartment, 4 Bedrooms

Highlights

Balcony or patio

Separate dining area

Separate sitting area

Soundproofed

Fireplace

Heating

Kitchen

Full-sized refrigerator/freezer

149 sq m
4 bedrooms
Mountain view
Sleeps 8
4 Queen Beds

Penthouse, 3 Bedrooms

Highlights

Balcony or patio

Separate dining area

Separate sitting area

Soundproofed

Fireplace

Heating

Kitchen

Full-sized refrigerator/freezer

145 sq m
3 bedrooms
Mountain view
Sleeps 6
3 Queen Beds

Premium Penthouse, 4 Bedrooms

Highlights

Balcony or patio

Separate dining area

Separate sitting area

Soundproofed

Fireplace

Heating

Kitchen

Full-sized refrigerator/freezer

208 sq m
4 bedrooms
Mountain view
Sleeps 8
4 Queen Beds

About the neighborhood

Wiestistrasse 32, Zermatt, 3920

What's nearby

Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 miles
Zermatt–Sunnegga Funicular - 1 min walk - 0.0 miles
Zermatt - Furi - 6 min walk - 0.4 miles
Matterhorn Museum - 6 min walk - 0.4 miles
Sunnegga Ski Resort - 15 min walk - 0.9 miles

Getting around

Zermatt Gornergratbahn Station - 7 min walk
Sion (SIR) - 75 min drive

Restaurants

‪Le Petit Royal - ‬8 min walk
‪Golden India - ‬6 min walk
‪Schweizerhof Kitchen - ‬7 min walk
‪Ristorante Pizzeria CasaMia - ‬7 min walk
‪Parkhotel Beau Site - ‬5 min walk

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Matthiol Serviced Apartments

Luxury apartment with area shuttle service and spa services

Spa services, concierge services, and dry cleaning are available at this smoke-free apartment building. Free WiFi in public areas and a free area shuttle are also provided. Other amenities include laundry facilities, free newspapers, and tour/ticket assistance. Each apartment boasts a fireplace and offers free WiFi and a kitchen. Conveniences include 3 bathrooms and a dining area, and guests will appreciate thoughtful touches like bathrobes and slippers. Limited housekeeping is available.

Matthiol Serviced Apartments offers 9 accommodations with fireplaces and DVD players. Rooms open to balconies or patios. Accommodations offer separate sitting areas. 110-cm flat-screen televisions come with cable channels. Accommodations at this 4.5-star apartment have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and safes. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is provided on a limited basis.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include hot stone massages, sports massages, and Swedish massages.

Similar properties

Spa
Pet friendly
Free WiFi
Restaurant

Property amenities

Ski

Close to skiing
Ski area nearby
Ski equipment rentals nearby
Ski lifts nearby
Ski passes
Ski runs nearby
Ski storage
Snowboarding nearby

Pool/Spa

Hot stone massages
Sports massages
Swedish massages

Internet

Available in the apartment: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

No onsite parking available
Roundtrip airport shuttle (surcharge)
Free area shuttle

Family friendly

Children stay free (see details)
High chair

Kitchen

Coffee/tea maker
Cookware, dishware, and utensils
Dishwasher
Electric kettle
Full-sized refrigerator/freezer
Microwave
Oven
Stovetop
Toaster

Bedrooms

Bedsheets provided
Rollaway/extra bed: CHF 80

Bathroom

3 private bathrooms
Bathrobes
Bathtub or shower
Free toiletries
Hair dryer
Slippers
Toilet paper
Towels provided

Living spaces

Fireplace
Living room
Separate dining area
Separate sitting area

Entertainment

110-cm flat-screen TV with cable channels
DVD player
Games

Outdoor areas

Balcony/patio
Terrace

Laundry

Dry cleaning/laundry service
Laundry facilities

Work spaces

Desk

Comfort

Heating

Pets

Pet friendly
Fee: CHF 20 per pet per day
Food and water bowls

Suitability/Accessibility

Elevator
Smoking not allowed

Services and conveniences

Concierge services
Free daily newspapers
Housekeeping (limited availability)
Iron/ironing board
Local maps
Luggage storage
Safe
Tour and ticket assistance

Things to do

Bicycle parking
Bicycle rentals
Ski passes
Ski storage
Bicycle rentals nearby
Hiking/biking trails nearby
Mountain climbing nearby
Rock climbing nearby
Snowshoeing nearby

Safety features

Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
Smoke detector (host has indicated there is a smoke detector on the property)
First aid kit
Outdoor lighting
Security system
Fire extinguisher

General

9 units
At least 80% lighting from LEDs
Bicycle parking
Bicycle rentals
Comprehensive recycling policy
Double-glazed windows
Locally-owned and organized tours and activities
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Reusable cups
Reusable tableware
Soundproofing
Water-efficient showers
Water-efficient toilets

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 10 PM

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 10 AM

Contactless check-out available

Special check-in instructions

There is no front desk at this property

The host will greet guests on arrival

For any questions, please contact the property using the information on the booking confirmation

Zermatt is in a car-free zone and can be reached only by train.

Access methods

Host will greet you

Pets

Pets allowed for an extra charge of CHF 20 per pet, per day

Food and water bowls are available

Children and extra beds

Children are welcome

Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for CHF 80.0

Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Deposit: CHF 500 per stay
A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

Optional extras

Pet fee: CHF 20 per pet, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Host has indicated there is a carbon monoxide detector on the property

Host has indicated there is a smoke detector on the property

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

This property is professionally cleaned

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Property is also known as

Matthiol Serviced Apartments

Matthiol Serviced Apartments Zermatt

Matthiol Serviced Zermatt

Matthiol Serviced

Matthiol Serviced Apartments Zermatt

Matthiol Serviced Apartments Apartment

Matthiol Serviced Apartments Apartment Zermatt

Frequently asked questions

Is Matthiol Serviced Apartments pet-friendly?

Yes, pets are allowed at this property. There's a fee of CHF 20 per pet, per day.

How much is parking?

This property doesn't offer parking.

What time is check-in at Matthiol Serviced Apartments?

Check-in start time: 4 PM; Check-in end time: 10 PM. Late check-in is available during limited hours.

What time is check-out at Matthiol Serviced Apartments?

Check-out is at 10 AM.

Does Matthiol Serviced Apartments provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Matthiol Serviced Apartments located?

This family-friendly Zermatt apartment building is steps from Zermatt-Matterhorn Ski Paradise and Zermatt–Sunnegga Funicular. Tour Monte Rosa and Zermatt - Furi are also within 10 minutes. Zermatt Gornergratbahn Station is 7 minutes by foot and Zermatt (QZB-Zermatt Train Station) is 7 minutes.

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Matthiol Serviced Apartments Reviews

9.0

Wonderful

9.4

Cleanliness

8.2

Location

9.2

Staff & service

9.2

Eco-friendliness

9.4

Property conditions & facilities

10/10 Excellent

Sajeve

Aug 11, 2025

Liked: Cleanliness, room comfort, communication

Gorgeous mountain hideaway steps from town

A little bit of a hike up the hill but it was a beautiful view and a lovely place. Felt like home out in the mountains with a beautiful balcony

Stayed 2 nights in Jul 2025

10/10 Excellent

Dane

Jul 19, 2025

Liked: Cleanliness, room comfort, communication

Awesome Stay

Loved the location and was extremely easy to walk to town. Beautiful views and was exceptionally clean. Loved the ski room to store equipment.

Stayed 5 nights in Mar 2025

10/10 Excellent

Ilse

Aug 11, 2025

Liked: Cleanliness, amenities, property conditions & facilities, communication

Beautiful apartment! And great spa amenities. It will be better it had fans in the rooms or air conditioner…

Stayed 2 nights in Aug 2025

8/10 Good

Nasim

Jun 28, 2025

Liked: Cleanliness, amenities, property conditions & facilities, communication

Very hard to walk up to but great apartment once there. Very comfy beds.

Stayed 2 nights in Jun 2025

10/10 Excellent

Travis

Jul 3, 2023

Liked: Cleanliness, room comfort, communication

Beautiful condo, great for family.

Great place to stay, would gladly return.

Stayed 4 nights in Jun 2023

10/10 Excellent

Niamath

Jul 28, 2024

Liked: Cleanliness, amenities, property conditions & facilities, communication

Everything was excellent except the way to get to the hotel you need to walk up a steep hill prior to getting to the hotel. It is a little difficult for older individuals.

Stayed 2 nights in Jul 2024

10/10 Excellent

Yvonne.

Oct 6, 2022

Liked: Cleanliness, amenities, property conditions & facilities, communication

The property was great. Very roomy. Walking distance to old town and many restaurants. You do have to hike up to get to the apartment, which may be difficult for some people, but it's doable.

Stayed 2 nights in Oct 2022

10/10 Excellent

Sau Yee

Jul 10, 2024

Liked: Cleanliness, room comfort, communication

The apartment is great but getting back to apartment is a long walk with stairs, not easy for old age. Otherwise，everything is great and comfortable.

Stayed 2 nights in Jun 2024

6/10 Okay

Jean

Dec 26, 2023

Liked: Cleanliness, amenities, property conditions & facilities, communication

Not convinent, long steep walk way steps, to just get down to the service riad. The lights along the steps never on. Very dangerous walk back to the apartment at night.

Stayed 3 nights in Dec 2023

10/10 Excellent

Verified traveler

Sep 21, 2023

Liked: Cleanliness, room comfort, communication

Beautiful place to stay in Zermatt

Beautiful appartement with amazing view on the Matterhorn. We were a family of 8 staying in the 4 bedrooms penthouse. We loved our stay there and the wellness spa area was a lovely way to recover after a day of hiking. The only comment we have is about the kitchen supplies. If you want to cook a meal for 8 persons, there is very limited kitchen supplies. No scissors, no cutting board, no cheese grater, only 2 small cooking pans. We made a cheese fondue and there were only 6 cheese fondue forks. Luckily, we had friendly neighbors who landed us some extra forks :-)

Stayed 3 nights in Sep 2023

4/10 Poor

Verified traveler

Aug 3, 2024

Disliked: Room comfort, communication

To be honest, the location of the hotel is not very convenient. It is far away from the main station / town by walking. No shuttle bus is provided for going in or out, but there is shuttle bus for departure and arrival. The hotel is at the middle of the mountain. We pushed all suitcases up to the hotel. It would not be easy if you travelled with kids or elderly. On the other hand, we were not very happy with the security. Our door was opened by strangers in the morning on the check out day. We were all very shocked. We did not know who the men were. They opened then closed and walked away. It was weird. However, the house was nice and the view was good.

Stayed 2 nights in Jul 2024

2/10 Terrible

Paloma

Mar 1, 2023

Liked: Cleanliness, amenities, property conditions & facilities

Disliked: Communication

Apartment was good, but don't stay here unless you want to hike up and down every time you want to leave the apartment (town or skiing). And certainly don't leave anything behind. They will claim it is not there and you will get your items stolen. You have to walk up a very steep, long and narrow way to reach the building. This must be done every single time you want to go to town or skiing. You are able to ski back into the building if you are able to ski to Cervo, take skis off, walk about 100m, put your skis back on and go down a hill behind the building. It's a partial ski in but not a ski out. The apartment itself was nice, but I had a huge issue at checkout. I left behind a scarf, sunglasses and a medicine bag and the staff was very nonchalant about trying to find it. I know for an absolute fact that I left all items inside the closet in the primary room. They were on the 3rd shelf, right hand side. I called the apartments about 3hs after we checked out (before the new guests checked in), when I realized I had left them behind. They said they would check with housekeeping. They called me about 5 minutes later to say nothing was found. I asked them if they checked inside the closet and they said yes, it's standard procedure. I asked them to ask the new guests checking in if they found anything. They refused but said they would call me back (never did). I followed up for 3 straight days and was told "we're not playing the police here". Never got my items back.

Stayed 8 nights in Feb 2023

8/10 Good

Karen

Apr 10, 2025

Liked: Cleanliness, property conditions & facilities, communication

Way too steep of path for luggage-and some is stairs with no way to get the large luggage up.

Stayed 5 nights in Apr 2025

10/10 Excellent

Urs

Jun 23, 2024

Liked: Cleanliness, room comfort, communication

Mathiol apartments - super service

very neat and spacious apartment, centrally located. any time again! we very much appreciated the taxi and bag handling service.

Stayed 2 nights in Jun 2024

4/10 Poor

HIROSHI

Aug 16, 2023

Liked: Cleanliness, property conditions & facilities

Disliked: Amenities, communication

車を降りた道路からホテルまで登り坂で、荷物の搬入が大変。ホテル側がボーターを用意してくれるとの約束が守られない。ホテル側が駅までの専用車を用意してくれるとの約束の時間が守られない。低層階の部屋からマッターホルンは見えない。ホテルの受付がなく連絡するのが不自由。ドイツ語や英語が話せない人は連絡が難しい。 It is difficult to bring in luggage from the road where you got off the car to the hotel on an uphill slope. The promise that the hotel will provide a boater is not kept. The promised time that the hotel will prepare a private car to the station is not kept. The Matterhorn cannot be seen from the rooms on the lower floors. There is no hotel reception and it is inconvenient to contact. It is difficult to contact people who do not speak German or English.

Stayed 4 nights in Aug 2023

8/10 Good

Verified traveler

Sep 28, 2022

Liked: Room comfort, communication

Die Unterkunft und die Ausicht war toll.

Stayed 3 nights in Sep 2022

8/10 Good

blanca

Jul 23, 2022

Liked: Cleanliness, amenities, property conditions & facilities, communication

Es importante decir que no tiene acceso directo a la calle y hay que subir una rampa grande , como íbamos con niños y carreolas fue un poco complicado

Stayed 2 nights in Jul 2022

8/10 Good

Verified traveler

Apr 11, 2022

Liked: Cleanliness, room comfort, communication

Traumhafte Wohnung. Jedoch sollte die elektronische Medien vor Übergabe geprüft werden. Fernseher funktionierte nicht. Ebefalls teilweise die Lampen in den Schlafzimmer.

Stayed 3 nights in Apr 2022

10/10 Excellent

JGLA, Los Angeles

Oct 4, 2019

Liked: Staff & service, amenities, property conditions & facilities

Simply a stellar view just far enough above town to be very private but close enough to be in the middle of everything., well appointed

Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveler

Aug 17, 2019

Liked: Cleanliness, property conditions & facilities, room comfort

Great location, spacious and comfortable apartment

Except for the difficult physical access to the building and unclear communication about check in and check out processes the apartment was great. It would help if they highlight that the hotel will provide taxi from and to the train station. We did not know that until we checked in and could not use it for check out because of lack of response to our message.

Stayed 2 nights in Aug 2019

10/10 Excellent

Chung Ngar

Aug 9, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

環境舒適，房間整潔，工作人員熱心服務。

Stayed 3 nights in Aug 2019

8/10 Good

Verified traveler

Aug 8, 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Facility was fantastic. Very clean and sufficient for long stay. Only issue is access. If hotel side clearly gave a notice to communicate about the access there, it would have been much better since the last 100m was very tough to carry luggage and difficult to find the place only by Google map.

Stayed 2 nights in Aug 2019

10/10 Excellent

nam

Jul 27, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gorgeous place, will definitely introduce to my friends

Stayed 2 nights in Jul 2019

8/10 Good

Verified traveler

Jul 12, 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

도로에서 아파트까지 약 100미터쯤 캐리어를 끌고 들어가야 하는데, 경사로 구간도 있어서 제법 힘이 듭니다. 그 외에는 발코니에서 마테호른도 잘 보이고, 넓고 쾌적하고 좋습니다.

Stayed 2 nights in Jul 2019

10/10 Excellent

jim, ottawa canada

Jul 7, 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

large units great for a family or group gathering.

Stayed 2 nights in Jul 2019

Matthiol Serviced Apartments

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Reviews

Popular amenities

Room options

Check availability for these dates

View all photos for Exclusive Apartment, 3 Bedrooms

Exclusive Apartment, 3 Bedrooms

Highlights

View all photos for Exclusive Apartment, 4 Bedrooms

Exclusive Apartment, 4 Bedrooms

Highlights

View all photos for Penthouse, 3 Bedrooms

Penthouse, 3 Bedrooms

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Premium Penthouse, 4 Bedrooms

Highlights

About the neighborhood

What's nearby

Getting around

Restaurants

About this property

Entire place

Matthiol Serviced Apartments

Similar properties

Hotel Matthiol

Property amenities

Ski

Pool/Spa

Internet

Parking and transportation

Family friendly

Kitchen

Bedrooms

Bathroom

Living spaces

Entertainment

Outdoor areas

Laundry

Work spaces

Comfort

Pets

Suitability/Accessibility

Services and conveniences

Things to do

Safety features

General

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Property payment types

Important information

Fees

Optional extras

You need to know

We should mention

National rating

Property is also known as

Frequently asked questions

Have a question?

Reviews

Matthiol Serviced Apartments Reviews

Wonderful

9.4

8.2

9.2

9.2

9.4

Reviews

10/10 Excellent

Sajeve

Gorgeous mountain hideaway steps from town

Sajeve

10/10 Excellent