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Le Petit CHARME-INN

2.0 star property
Travelers fuel up for adventure in this picturesque ski paradise where breathtaking Matterhorn views meet genuine Swiss hospitality

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Photo gallery for Le Petit CHARME-INN

A buffet area with various food items and a person serving. - Le Petit CHARME-INN (Zermatt)
A terrace with wicker furniture, a balcony railing, and a view of a town with buildings and a church spire. - Le Petit CHARME-INN (Zermatt)
A snow-covered mountain town with a mix of traditional and modern buildings, including a prominent multi-story hotel with balconies and a ski lift visible in the background. - Le Petit CHARME-INN (Zermatt)
Reception - Le Petit CHARME-INN (Zermatt)
A person holding a cup, likely in a bar or cafe setting with shelves in the background. - Le Petit CHARME-INN (Zermatt)
Le Petit CHARME-INN, in the heart of Zermatt-Matterhorn Ski Paradise, offers a true mountain retreat. Guests enjoy a delicious breakfast before skiing or snowboarding. The property provides bike rentals for nearby trails, in-room WiFi, and a rooftop terrace for relaxation.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Housekeeping

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Double or Twin Room

A hotel room with a wooden wall, a bed with white linens, a desk with a computer, and a television.

Double or Twin Room

9.0 out of 10
Wonderful
(24 reviews)
  • Mountain view
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Single Room

A bedroom with a wooden wardrobe, a bed with a red pillow, a small table with a television, and a window with curtains.

Single Room

8.8 out of 10
Excellent
(17 reviews)
  • Mountain view
  • 12 sq m
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Triple Room

A hotel room with two beds, a desk with a chair, a television, and a door with a heart-shaped decoration.

Triple Room

8.0 out of 10
Very good
(7 reviews)
  • Mountain view
  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

Room

  • Sleeps 3
  • Free WiFi

View all photos for Single Room

Hypo-allergenic bedding available, desk, WiFi (free), bed sheets

Single Room

  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Double or Twin Room

A hotel room with a bed, bedside tables, a desk, a window with curtains, a radiator, and a wall art piece.

Double or Twin Room

  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed
  • Free WiFi

About the neighborhood

Located in Zermatt, Le Petit CHARME-INN is in the city center and near a train station. Zermatt-Matterhorn Ski Paradise and Sunnegga Ski Resort are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Matterhorn. Babylift and Frachey-Alpe Ciarcerio Funicular are also worth visiting. Spend some time exploring the area's activities, including skiing, snowboarding, and rock climbing. Visit our Zermatt travel guide
Map
Metzggasse 28, Zermatt, VS, 3920

What's nearby

  • A snow-covered mountain with a church and illuminated buildings in a valley.
    Zermatt-Matterhorn Ski Paradise
    1 min walk - 0.0 miles
  • A snow-capped mountain with a clear blue sky, a green valley with trees, and a small building in the foreground.
    Zermatt - Furi
    1 min walk - 0.0 miles
  • A snow-covered ski slope with a prominent mountain peak in the background.
    Furi Ski Area
    1 min walk - 0.0 miles
  • A snow-capped mountain with a clear blue sky, a green valley with trees, and a small building in the foreground.
    Furi - Riffelberg
    1 min walk - 0.0 miles
  • Matterhorn Museum
    2 min walk - 0.1 miles

Getting around

  • Zermatt Gornergratbahn Station
    8 min walk
  • Sion (SIR)
    77 min drive

Restaurants

  • Hotel Post Zermatt
    4 min walk
  • Brown Cow Pub
    4 min walk
  • Old Zermatt
    4 min walk
  • Restaurant du Pont
    2 min walk
  • Elsie Bar
    2 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Ski shuttle nearby

Things to do

  • Bicycle rentals
  • Downhill skiing
  • Helicopter/airplane tours
  • Hiking/biking trails
  • Mountain biking
  • Ropes course
  • Ski storage

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Outdoors

  • In the mountains
  • Rooftop terrace

Accessibility

  • Elevator

More

  • 1 building
  • 5 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • LCD TV

More

  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Late check-in subject to availability

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 8:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Zermatt is in a car-free zone and can be reached only by train.

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of CHF 10.00 per pet, per day
Service animals are welcome
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CHF 10.00 per pet, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property class

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 2 stars.

Frequently asked questions

Is Le Petit CHARME-INN pet-friendly?

Yes, pets are allowed at this property. There's a fee of CHF 10.00 per pet, per day. Some restrictions may apply, so please contact the property for more details.

How much is parking?

This property doesn't offer parking.

What time is check-in at Le Petit CHARME-INN?

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM. Late check-in is available during limited hours.

What time is check-out at Le Petit CHARME-INN?

Check-out is at 11:00 AM.

Where is Le Petit CHARME-INN located?

Located near the slopes, this Zermatt hotel is in the mountains and within a 5-minute walk of Zermatt-Matterhorn Ski Paradise, Zermatt - Furi, and Furi Ski Area. Furi - Riffelberg and Matterhorn Museum are just steps away. Zermatt Gornergratbahn Station is 8 minutes by foot and Zermatt (QZB-Zermatt Train Station) is 8 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Le Petit CHARME-INN Reviews

9.0

Wonderful

9.4

Cleanliness

8.8

Location

9.4

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 533 out of 961 reviews
Rating 8 - Good. 340 out of 961 reviews
Rating 6 - Okay. 70 out of 961 reviews
Rating 4 - Poor. 10 out of 961 reviews
Rating 2 - Terrible. 8 out of 961 reviews

Reviews

Verified review

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property, excellent location, renovated rooms, friendly staff and good breakfast buffet.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice little hotel. The room was very clean and had a great view. The breakfast buffet was nice. Overall, we had a very pleasant stay.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a good location to stay
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this little place, the staff were all very friendly. The breakfast was excellent too!!
Stayed 3 nights in May 2026
Verified review

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room, lovely staff and good choice at breakfast.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Marcia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, and spacious. Sraff was helpful and informative. Roof top patio was very nice. If you need anything just ask the front desk.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend this nice little hotel. The staff are amazing and very welcoming. The location is great, near everything but stop very quiet (apart from some construction nearby during our visit). The view of the Matterhorn from the rooftop terrace is magical.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, halfway between the train station and the slopes. Nice breakfast, quiet rooms.
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

ken

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very small double room, smallest of our Europe holiday rooms. Comfortable room and decent breakfast but hardly any room to move in our unit. Reasonable location.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

S'rae

Liked: Cleanliness, amenities, property conditions & facilities
It was a lovely stay — breakfast was great and so were the accommodations
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
The room with a tub was EXCELLENT. The service behing the check in desk and during the free breakfast was EXCELLENT. I highly recommend this place to anyone who decides to stay in Zermatt.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Staff was amazing, great location, and great services
Stayed 5 nights in Dec 2025
Verified review

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our comfortable room. The location was so convenient for walking. It was quiet and peaceful. The bathroom was very nice and adequate for sharing. The rooftop was spectacular. We spent time each evening watching the go down.
Evening on the rooftop
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Diarmid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was amazing, nice and quiet and the staff were very friendly!
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Stephen

Liked: Cleanliness, amenities, property conditions & facilities
Great small hotel in Zermatt. Stayed for one night as travelling around, but Maria was great on desk. Checked us in earlier than normal time.(grateful for that). Slept well during night. Nice breakfast before checking out. Everything we needed. Would stay again.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, friendly staff.
Stayed 2 nights in Oct 2024
Verified review

8/10 Good

??

Liked: Cleanliness, staff & service, property conditions & facilities
Location is best
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel Friendly stay Good buffet breakfast Will stay again
Stayed 2 nights in Sep 2024
Verified review

10/10 Excellent

David

Great little hotel close to the mountain lifts. Very friendly staff and copious breakfasts!
Stayed 5 nights in Aug 2024
Verified review

10/10 Excellent

Analiza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cozy and quaint accommodations. Very friendly and accommodating staff.
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Simple, friendly hotel.
Stayed 4 nights in Feb 2025
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Friendly staff. Nice breakfast. Room was quite small but didnt matter too much. Need kettle/coffee in room .
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great- lots of options and the owner was happy to accomodate gluten free’ Walking distance from the train- very well located and. There is a lift and roof top to view the town-
Breakfast room
Hotel
Stayed 2 nights in Sep 2025
Verified review

8/10 Good

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent value in Zermatt - quiet but close to train station and everything else. The bed was very comfortable, breakfast was terrific and the staff was super friendly.
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Beewah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice little hotel with good breakfast in the center of Zermatt . Reasonable price compare to other hotels, clean bathroom.
Looking out from our room window
Stayed 2 nights in Oct 2023