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Le Petit CHARME-INN

2.0 star property
Mountain ski retreat with restaurant

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Photo gallery for Le Petit CHARME-INN

Property amenity
Exterior
Triple Room | Hypo-allergenic bedding, desk, free WiFi, bed sheets
Restaurant
Hiking

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Housekeeping
  • Air conditioning
  • Free WiFi
  • Restaurant

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Triple Room

Triple Room | Hypo-allergenic bedding, desk, free WiFi, bed sheets

Triple Room

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Hair dryer
Private bathroom
Desk
Daily housekeeping
  • Mountain view
  • 21 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Double or Twin Room

Double or Twin Room | Hypo-allergenic bedding, desk, free WiFi, bed sheets

Double or Twin Room

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Hair dryer
Private bathroom
Desk
Daily housekeeping
  • Mountain view
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room

Single Room | Hypo-allergenic bedding, desk, free WiFi, bed sheets

Single Room

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Hair dryer
Private bathroom
Desk
Daily housekeeping
  • Mountain view
  • 12 sq m
  • Sleeps 1
  • 1 Twin Bed

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Exterior

Hotel Restaurant Le Mazot Zermatt

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9.2 out of 10, Wonderful, 74 reviews
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About the neighborhood

Map
Metzggasse 28, Zermatt, VS, 3920

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 miles
  • Zermatt - Furi - 1 min walk - 0.0 miles
  • Matterhorn Museum - 2 min walk - 0.1 miles
  • Zermatt-Furi Gondola - 8 min walk - 0.5 miles
  • Zermatt–Sunnegga Funicular - 8 min walk - 0.5 miles

Getting around

  • Zermatt Gornergratbahn Station - 8 min walk
  • Sion (SIR) - 77 min drive

Restaurants

  • ‪Restaurant du Pont - ‬2 min walk
  • ‪Brown Cow - pub - ‬4 min walk
  • ‪Old Zermatt - ‬3 min walk
  • ‪Pizzeria Ristorante Molino Seilerhaus - ‬4 min walk
  • ‪Stefanie's Creperie - ‬4 min walk

About this property

Le Petit CHARME-INN

Hotel near Zermatt-Matterhorn Ski Paradise
Take advantage of free breakfast, a rooftop terrace, and a restaurant at Le Petit CHARME-INN. Hit the slopes at this hotel offering downhill skiing, a ski shuttle, and ski equipment rentals. Enjoy onsite activities like snowboarding and mountain biking. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Bike rentals, smoke-free premises, and a vending machine
  • A front-desk safe, helicopter/airplane tours, and an elevator
  • Tour/ticket assistance
  • Guest reviews give top marks for the breakfast, helpful staff, and first-rate property condition
Room features
All guestrooms at Le Petit CHARME-INN boast comforts such as air conditioning, in addition to amenities like free WiFi.
Other conveniences in all rooms include:
  • Bathrooms with tubs or showers and free toiletries
  • Daily housekeeping and desks

Languages

English, French, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Ski shuttle nearby

Food and drink

  • A restaurant

Things to do

  • Bicycle rentals
  • Downhill skiing
  • Helicopter/airplane tours
  • Hiking/biking trails
  • Mountain biking
  • Ropes course
  • Ski equipment rentals
  • Ski storage
  • Snowboarding

Conveniences

  • Limited-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • In the mountains
  • Rooftop terrace

Accessibility

  • Elevator

More

  • 1 building
  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV

More

  • Air conditioning (climate-controlled)
  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Late check-in subject to availability

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Zermatt is in a car-free zone and can be reached only by train.

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of CHF 10.00 per pet, per day
Service animals are welcome
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CHF 10.00 per pet, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 2 stars.

Property is also known as

Le Petit Hôtel Zermatt
Le Petit Zermatt
Petit CHARME-INN Hotel Zermatt
Petit CHARME-INN Hotel
Petit CHARME-INN Zermatt
Petit CHARME-INN
Le Petit CHARME-INN Hotel
Le Petit CHARME-INN Zermatt
Le Petit CHARME-INN Hotel Zermatt

Frequently asked questions

Is Le Petit CHARME-INN pet-friendly?

Yes, pets are allowed at this property. There's a fee of CHF 10.00 per pet, per day.

How much is parking at Le Petit CHARME-INN?

This property doesn't offer parking.

What time is check-in at Le Petit CHARME-INN?

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM. Late check-in is available during limited hours.

What time is check-out at Le Petit CHARME-INN?

Check-out is at 11:00 AM.

Where is Le Petit CHARME-INN located?

Located near the slopes, this Zermatt hotel is in the mountains and within a 5-minute walk of Zermatt-Matterhorn Ski Paradise, Zermatt - Furi, and Furi Ski Area. Furi - Riffelberg and Matterhorn Museum are just steps away. Zermatt Gornergratbahn Station is 8 minutes by foot and Zermatt (QZB-Zermatt Train Station) is 8 minutes.

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Le Petit CHARME-INN Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 477 out of 864 reviews
Rating 8 - Good. 314 out of 864 reviews
Rating 6 - Okay. 58 out of 864 reviews
Rating 4 - Poor. 8 out of 864 reviews
Rating 2 - Terrible. 7 out of 864 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10

Very cozy and quaint accommodations. Very friendly and accommodating staff.
Stayed 2 nights in May 2025

10/10

Lovely property and great hosts
Stayed 1 night in Mar 2025

10/10

Very nice walking distance to the cable car, nice breakfast, and clean cozy room. It was a lovely place to stay if you're in zermatt
Stayed 1 night in Mar 2025

10/10

Simple, friendly hotel.
Stayed 4 nights in Feb 2025

10/10

Love the place ❤️🇨🇭
Stayed 2 nights in Feb 2025

6/10

Old, rundown place, but still reasonably clean. Decent breakfast. Kinda disfunctional bathroom. Friendly staff
Stayed 2 nights in May 2025

10/10

Great location, friendly staff.
Stayed 2 nights in Oct 2024

2/10

It was a bit of a walk on the cobblestone streets to get to the hotel, but worth it. You could see the top of Matterhorn from the rooftop terrace, and if you walked around the nearby church, there was a full view of the mountain. Very convenient to great restaurants. Super friendly staff.
Stayed 2 nights in Apr 2025

10/10

Great stay
Stayed 3 nights in Aug 2024

10/10

Great hotel Friendly stay Good buffet breakfast Will stay again
Stayed 2 nights in Sep 2024

8/10

Nice, clean and budget-friendly!
Stayed 2 nights in Feb 2025

6/10

It’s a quaint, but dated hotel. Wonderful family run. The pillows need to be updated, very soft, zero support…. Or maybe I’m just old.
Stayed 2 nights in May 2025

10/10

Great little hotel close to the mountain lifts. Very friendly staff and copious breakfasts!
Stayed 5 nights in Aug 2024

10/10

Great breakfast and the coziest, clean room. We slept great and the view was phenomenal. Great check-in and staff.
Stayed 2 nights in Dec 2024

10/10

Nice location in Zermatt, secluded and has a nice terrace to overlook the town and Matterhorn.
Stayed 2 nights in Oct 2024

6/10

Nothing unique - just a place to stay. 0.6 mile walk to the lift. Bus available about 0.2-3 miles away.
Stayed 3 nights in Mar 2025

10/10

Nice antique hotel similar to the ones we stayed in switzerland. The room is small, the stairwell is winding and narrow, the lift can carry two people. There is a rooftop terrace that provides a nice view of the city. The sign of the hotel is different from the name used in Expedia, it took us a while to find the entrance. 10 mins walk from the train station and very close to the town center. The last stretch to the hotel is a climbing. Staffs are friendly and helpful. Breakfast included in our stay and the food is good.
Stayed 2 nights in May 2025

10/10

Lovely, quiet B&B close to the centre of Zermatt, just over 10 minutes walk from both the train stations and the Matterhorn lifts. Room was quiet, warm and comfortable. Breakfast buffet was plentiful! Evening drinks available too (free voucher if you skip room cleaning) - the night porter was especially chatty and friendly! Would def stay again.
Stayed 3 nights in Jan 2025

8/10

Excellent value in Zermatt - quiet but close to train station and everything else. The bed was very comfortable, breakfast was terrific and the staff was super friendly.
Stayed 1 night in May 2024

10/10

This hotel is a little gem. Just off the main st near the church, it is quiet. The staff were friendly and super helpful. Breakfast was fresh with plenty of variety. At the price, amazing.
Stayed 1 night in Dec 2024

10/10

The facility and staff are friendly and they gave us drink vouchers if we elected not to have house keeping. It's a small uphill from Bahnhofstrasse which might be challenging for somebody with luggage or not used to walking a lot.
Stayed 3 nights in Mar 2025

6/10

Interesting architecture. Friendly staff.
Stayed 1 night in Sep 2024

10/10

Hotel is clean. Staff is helpful. Room a bit small for 2 guests with big luggagues.
Stayed 2 nights in Nov 2024

10/10

The staff is very accommodating.Breakfast is good.
Stayed 2 nights in Oct 2024

10/10

Nice little hotel with good breakfast in the center of Zermatt . Reasonable price compare to other hotels, clean bathroom.
Looking out from our room window
Stayed 2 nights in Oct 2023