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Resort La Ginabelle

4.5 star property
Travelers soak up stunning views of Zermatt-Matterhorn Ski Paradise from poolside sun loungers at this riverside family retreat

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Photo gallery for Resort La Ginabelle

Outdoor pool, sun loungers - Resort La Ginabelle (Zermatt)
View from property - Resort La Ginabelle (Zermatt)
Deluxe Double Room | Living area | 43-inch TV with cable channels, heated floors - Resort La Ginabelle (Zermatt)
Outdoor pool, sun loungers - Resort La Ginabelle (Zermatt)
Couples treatment rooms, sauna, hot tub, Turkish bath, body treatments - Resort La Ginabelle (Zermatt)
Resort La Ginabelle offers families a peaceful riverside escape. Explore the scenic landscape by bicycle or enjoy facials, body treatments, and manicures at the spa. Kids love the playground and arcade/game room. Everyone appreciates the convenience of complimentary in-room WiFi.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Restaurant
  • Gym
  • Bar

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Comfort Single Room

Comfort Single Room | Premium bedding, down comforters, memory foam beds, minibar

Comfort Single Room

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Heating
Connecting rooms available
Free cribs/infant beds
TV
  • 17 sq m
  • Sleeps 1
  • 1 Large Twin Bed
  • River view

View all photos for Comfort Double Room

Comfort Double Room | Premium bedding, down comforters, memory foam beds, minibar

Comfort Double Room

9.4 out of 10
Exceptional
(10 reviews)

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Heating
Connecting rooms available
TV
Hypo-allergenic bedding
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room with Partial Matterhorn View

Standard Double Room with Partial Matterhorn View | Premium bedding, down comforters, memory foam beds, minibar

Standard Double Room with Partial Matterhorn View

10.0 out of 10
Exceptional
(10 reviews)

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Heating
Connecting rooms available
TV
Hypo-allergenic bedding
  • 22 sq m
  • Sleeps 2
  • 1 King Bed
  • Mountain view

View all photos for Premium double room with Matterhorn View

Premium double room with Matterhorn View | Premium bedding, down comforters, memory foam beds, minibar

Premium double room with Matterhorn View

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Heating
Connecting rooms available
Free cribs/infant beds
TV
  • 28 sq m
  • Sleeps 3
  • 1 King Bed
  • Mountain view

View all photos for Comfort Apartment

Comfort Apartment | Premium bedding, down comforters, memory foam beds, minibar

Comfort Apartment

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Heating
Connecting rooms available
Free cribs/infant beds
TV
  • 46 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds
  • Mountain view

View all photos for Superior Apartment with Matterhorn View

Superior Apartment with Matterhorn View | Premium bedding, down comforters, memory foam beds, minibar

Superior Apartment with Matterhorn View

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Heating
Connecting rooms available
Free cribs/infant beds
TV
  • 48 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 2 Large Twin Sofa Beds
  • Mountain view

View all photos for Premium Apartment with Matterhorn View

Premium Apartment with Matterhorn View | Living area | 43-inch TV with cable channels, heated floors

Premium Apartment with Matterhorn View

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds
  • Mountain view

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, down comforters, memory foam beds, minibar

Deluxe Double Room

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
  • 27 sq m
  • Sleeps 2
  • 1 King Bed
  • City view

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About the neighborhood

Located in Zermatt, Resort La Ginabelle is in the city center and on the riverwalk. Zermatt-Matterhorn Ski Paradise and Breuil-Cervinia Ski Area are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Matterhorn. Be sure not to miss outdoor adventures like hiking/biking trails and mountain biking, or hop on a bike rental nearby and take a self-guided tour around the area. Visit our Zermatt travel guide
Map
Vispastrasse 52, Zermatt, VS, 3920

What's nearby

  • This photo is taken from the Riedweg. It's great for sunset and blue hour photos since it allows to frame both the village and the Matterhorn.
    Zermatt-Matterhorn Ski Paradise
    1 min walk - 0.0 miles
  • #Contest #Matterhorn #Zermatt #Switzerland #Suisse#Schweiz #HeavenonEarth #Culture
    Zermatt - Furi
    10 min walk - 0.5 miles
  • Sunnegga Ski Resort which includes music and street performance
    Sunnegga Ski Resort
    15 min walk - 0.8 miles
  • Zermatt–Sunnegga Funicular
    3 min walk - 0.2 miles
  • Zermatt Visitor Center
    5 min walk - 0.3 miles

Getting around

  • Zermatt (QZB-Zermatt Train Station)
    5 min walk
  • Sion (SIR)
    78 min drive

Restaurants

  • McDonald's
    7 min walk
  • Le Petit Royal
    7 min walk
  • Golden India
    6 min walk
  • Schweizerhof Kitchen
    7 min walk
  • Ristorante Pizzeria CasaMia
    6 min walk

About this property

Resort La Ginabelle

Luxury family-friendly hotel near Zermatt-Matterhorn Ski Paradise
Consider a stay at Resort La Ginabelle and take advantage of a terrace, a garden, and a playground. Indulge in a manicure/pedicure, a massage, and a facial at the onsite spa. Stay connected with free in-room WiFi, and guests can find other amenities such as an arcade/game room and dry cleaning/laundry services.
You'll also enjoy the following perks during your stay:
  • An outdoor pool along with sun loungers
  • Train station pick-up service, a front-desk safe, and a porter/bellhop
  • Free newspapers, luggage storage, and concierge services
  • Smoke-free premises and tour/ticket assistance
  • Guest reviews speak highly of the helpful staff
Room features
All 66 individually furnished rooms include comforts such as premium bedding and heated floors, in addition to thoughtful touches like pillow menus and laptop-friendly workspaces.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding, memory foam beds, and down comforters
  • Tubs or showers, children's robes, and free toiletries
  • 43-inch TVs with premium channels
  • Wardrobes/closets, balconies, and heated floors

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Train station pick-up and drop-off shuttle (surcharge) from 7:30 AM to 8:00 PM
  • Train station shuttle on request

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Arcade/game room
  • Full-service spa
  • Gym
  • Outdoor pool
  • Playground
  • Sauna
  • Ski passes
  • Ski storage
  • Steam room

Family friendly

  • Arcade/game room
  • Free babysitting
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Garden
  • In the mountains
  • On a river
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Turkish bath

Accessibility

  • No elevator

More

  • 3 buildings
  • 5 floors
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Children's robes
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch TV with premium cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Heated floor
  • Heating
  • Individual furnishings
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 11:00 PM
Guests will receive an email within 5 days before arrival with check-in instructions; front desk staffed during limited hours
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Zermatt is in a car-free zone and can be reached only by train.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Property is also known as

Ginabelle
Ginabelle Hotel
Ginabelle Hotel Zermatt
Ginabelle Zermatt
La Ginabelle
Resort La Ginabelle Hotel
Resort La Ginabelle Zermatt
Resort La Ginabelle Hotel Zermatt

Frequently asked questions

Does Resort La Ginabelle have a pool?

Yes, this property has an outdoor pool.

Is Resort La Ginabelle pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Resort La Ginabelle doesn't offer parking.

What time is check-in at Resort La Ginabelle?

Check-in start time: 3 PM; Check-in end time: 11 PM. Late check-in is available during limited hours.

What time is check-out at Resort La Ginabelle?

Check-out is at 11 AM.

Where is Resort La Ginabelle located?

This family-friendly Zermatt hotel is located on the riverwalk, within a 5-minute walk of Zermatt-Matterhorn Ski Paradise and Zermatt–Sunnegga Funicular. Tour Monte Rosa and Zermatt - Furi are also within 10 minutes. Zermatt (QZB-Zermatt Train Station) is 5 minutes by foot and Zermatt Station is 5 minutes.

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Reviews

Resort La Ginabelle Reviews

9.4

Exceptional

9.8

Cleanliness

9.2

Location

9.2

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 159 out of 209 reviews
Rating 8 - Good. 38 out of 209 reviews
Rating 6 - Okay. 7 out of 209 reviews
Rating 4 - Poor. 4 out of 209 reviews
Rating 2 - Terrible. 1 out of 209 reviews

Reviews

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff did nice job keeping room and all areas clean
Stayed 4 nights in Sep 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is hands down one of the best hotels we’ve stayed at. The breakfast buffet is epic and the spa is very well appointed with multiple pools and sauna options. Our room was also impressive with modern and comfortable amenities capped off by a view of the Matterhorn!
Stayed 2 nights in Sep 2025

8/10 Good

LINA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great
Stayed 7 nights in Feb 2025

10/10 Excellent

Karl

Liked: Amenities
This hotel is top notch in all aspects. Staff is awesome, helpful and friendly. Spa is off the charts wonderful. Location is close to the train station and a short walk to the heart of town. I can’t recommend this hotel enough.
Stayed 2 nights in Sep 2025

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Solid, comfortable well located

Great location, great spa and friendly staff. Excellent variety at the well stocked breakfast buffet.
Stayed 4 nights in Mar 2025

10/10 Excellent

Mamta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a great view of the Mattehorn mountain, specially at sun rise. Very friendly staff. Good location. Everything was spot on.
Stayed 2 nights in Jul 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The standard of hotel was exceptional. Excellent assortment of options for breakfast. Rooms immaculate and very spacious. Staff were so friendly and helpful nothing was a problem
Stayed 2 nights in Jul 2025

10/10 Excellent

Clifford

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful view great location, beautiful room
Stayed 2 nights in Jun 2024

10/10 Excellent

Heinz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great facility with excellent SPA, extreme friendly staff and delicious breakfast / dinner, located 5 minutes from Sunnega station that takes you to the slopes
Stayed 5 nights in Feb 2024

6/10 Okay

Sumit Kumar

Liked: Cleanliness, amenities, property conditions & facilities
Overall a great property with admirable rooms. The front desk can do a better job. At present the front desk fails miserably in comparison to their peers in Holiday Inns and Marriott hotels in their interaction with their guests !!! Overall a great stay with a nice breakfast.
Stayed 1 night in Jun 2025

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property, would definitely stay here again. We had a 2 bed 2 bath apartment which was perfect for our family of 4. Close to the lift and shopping and dinning options.
Stayed 4 nights in Jan 2024

10/10 Excellent

Pratika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s an awesome property. Their staff is also welcoming and helpful. I loved their breakfast as they had many options for vegetarians as well. Highly recommend this property if you are visiting Zermatt.
Stayed 2 nights in May 2024

10/10 Excellent

nikolai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for families - even don’t think about any other place. Amazing spa amenities and kids room. All people are friendly and the atmosphere is very positive.
Stayed 6 nights in Feb 2024

10/10 Excellent

Abby

Liked: Cleanliness, staff & service, property conditions & facilities
Most amazing property with great food and spa/pool. Perfect for adults and families. This is our 3rd time h we look at other properties but we always come back! Beat staff and great environment. Recommend 5 stars!
Stayed 7 nights in Mar 2024

8/10 Good

Colin

Liked: Cleanliness, property conditions & facilities
Overall this is a nice hotel. The breakfast was excellent and the rooms were very clean. I would say the hotel is in excellent condition. The main issue we had was with loud neighbors. Children in the stairwells and people above us jumping around until midnight prevented us from sleep. The staff was not willing to help when we told them of the issue. I also did not enjoy seeing the man I assume was the owner barking at the man helping him with his luggage.
Stayed 4 nights in Oct 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort super friendly staff. We stayed there for a ski holiday. 5 minute walk to the Sunnegga funicular and right across the street from the blue shuttle to get to the other lifts. The breakfast was great and our family enjoyed the Spa facilities after our days of skiing. Highly recommend this hotel.
Stayed 4 nights in Dec 2023

10/10 Excellent

edip anil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing room design and cleanliness, but our hearts were stolen by the fantastic staff. Absolute recommendation!
Stayed 2 nights in Feb 2024

10/10 Excellent

Irelis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is so beautiful. Since we got there the customer service was amazing. The resort was very accommodating to all our necessities from spa, dining, transportation and accessibility to near by attractions. I would love to come back and visit. Highly recommended
Stayed 3 nights in May 2024

10/10 Excellent

Homa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best breakfast in all my European travels. The spa and heated pools were fantastic. Friendly and very helpful staff. Easy 10 minute walk to the town center. Clean and comfortable room. Loved the bathroom. Overall very satisfactory experience.
Stayed 1 night in May 2024

10/10 Excellent

Mohit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a fantastic stay at Resort La Ginabelle. The location is excellent — just a short walk to restaurants, shops, and with a beautiful view of the Matterhorn. The complimentary shuttle to and from Zermatt station was a great convenience. The staff were consistently warm and helpful — from reception to housekeeping to the breakfast team. Housekeeping made sure our room was always spotless, especially while we were out. The buffet breakfast was delicious with a wide selection to start the day right. A lovely bonus was the kids’ room, which our toddler really enjoyed. It made our stay even more family-friendly. Would definitely recommend for anyone looking for a comfortable and welcoming base in Zermatt.
Stayed 3 nights in Jun 2025

10/10 Excellent

Siuzanna

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful stay & well maintained hotel, incredible spa. Few things for improvement: should be 4 pillows for king size by default (we had to ask for more, as had only two), a bit disappointed with 2 duvets for a king size bed, where it’s normally just 1. Rather than that,- incredible stay! Thank you
Stayed 4 nights in Mar 2024

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
This entire stay exceed my expectations. The pool / jacuzzi was my absolute favorite. It was great way to relax after the long hikes! My one and only suggestion is to add fans / ceiling fans to rooms during summer. It’s just too hot this day in age to not have any way to cool the room. As far as everything else, pool, room, views, food, shower , was spectacular. Would love to return one day
Stayed 3 nights in Sep 2023

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staffs are very friendly. I had been contacting the hotel due to potentially late check in caused by flight cancellation and delays. They gave me options for late check in if I arrived after 11pm. Sarina and her colleagues monitored my status and arranged a taxi pickup from the train station. The room was clean and nice with a balcony. The breakfast buffet was delicious and provided enough variety. This hotel is only a few minutes walk to sunnega. Very convenient location.
Stayed 3 nights in Jan 2024

10/10 Excellent

Kristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great place to stay! We were here for our honeymoon and it was 10/10. The continental breakfast was very convenient and the restaurant staff were very friendly. The pools and saunas were a great way to relax after days exploring the area.
Stayed 3 nights in Sep 2023

10/10 Excellent

Neville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hôtel was extremely well presented, breakfast choice excellent.
Stayed 1 night in Aug 2025