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Hotel Romantica

3.0 star property
Hotel with free breakfast, steps from Zermatt-Matterhorn Ski Paradise

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Photo gallery for Hotel Romantica

Front of property
Lobby lounge
Romantic Suite | Living room | Flat-screen TV
Junior Suite | View from room
Romantic Suite | Down comforters, in-room safe, desk, soundproofing

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Housekeeping
  • Bar
  • Free WiFi

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Romantica Double Room

Romantica Double Room | Down comforters, in-room safe, desk, soundproofing

Romantica Double Room

Highlights

Separate sitting area
Soundproofed
Heating
Flat-screen TV
Down duvet
Separate bedroom
Hair dryer
Shower/tub combination
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Single Room

Comfort Single Room | Down comforters, in-room safe, desk, soundproofing

Comfort Single Room

Highlights

Soundproofed
Heating
Flat-screen TV
Down duvet
Private bathroom
Hair dryer
Coffee/tea maker
Electric kettle
  • Mountain view
  • 13 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Romantic Suite

Romantic Suite | Down comforters, in-room safe, desk, soundproofing

Romantic Suite

Highlights

Furnished balcony
Soundproofed
Heating
Free cribs/infant beds
Flat-screen TV
Select Comfort bed
Down duvet
Separate bedroom
  • Mountain view
  • 42 sq m
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Traditional Cottage, Annex Building (Stadel - low ceiling 1,80m)

Traditional Cottage, Annex Building (Stadel - low ceiling 1,80m) | Down comforters, in-room safe, desk, soundproofing

Traditional Cottage, Annex Building (Stadel - low ceiling 1,80m)

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Heating
Flat-screen TV
Down duvet
2 bedrooms
Select Comfort bed
  • Mountain view
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Double Room

Classic Double Room | Down comforters, in-room safe, desk, soundproofing

Classic Double Room

Highlights

Furnished balcony
Soundproofed
Heating
Flat-screen TV
Down duvet
Select Comfort bed
Private bathroom
Hair dryer
  • Mountain view
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Single Room

Single Room | Down comforters, in-room safe, desk, soundproofing

Single Room

Highlights

Furnished balcony
Soundproofed
Heating
Flat-screen TV
Down duvet
2 bedrooms
Private bathroom
Hair dryer
  • 9 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Cozy Double Room

Cozy Double Room | Down comforters, in-room safe, desk, soundproofing

Cozy Double Room

Highlights

Furnished balcony
Soundproofed
Heating
Flat-screen TV
Down duvet
Select Comfort bed
Private bathroom
Hair dryer
  • Mountain view
  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite | Down comforters, in-room safe, desk, soundproofing

Junior Suite

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Heating
Flat-screen TV
Down duvet
Hair dryer
Deep soaking bathtub
  • Mountain view
  • 27 sq m
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed

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About the neighborhood

Map
Chrum 21, Zermatt, VS, 3920

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 miles
  • Matterhorn Museum - 2 min walk - 0.1 miles
  • Zermatt - Furi - 3 min walk - 0.2 miles
  • Zermatt–Sunnegga Funicular - 8 min walk - 0.5 miles
  • Zermatt-Furi Gondola - 11 min walk - 0.6 miles

Getting around

  • Zermatt Gornergratbahn Station - 6 min walk
  • Sion (SIR) - 77 min drive

Restaurants

  • ‪Brown Cow - pub - ‬2 min walk
  • ‪Old Zermatt - ‬1 min walk
  • ‪Bäckerei-Konditorei-, Tea-Room Hörnli - ‬3 min walk
  • ‪Pizzeria Ristorante Molino Seilerhaus - ‬2 min walk
  • ‪Stefanie's Creperie - ‬2 min walk

About this property

Hotel Romantica

Hotel near Zermatt-Matterhorn Ski Paradise
Consider a stay at Hotel Romantica and take advantage of a free breakfast buffet, a terrace, and a garden. Free in-room WiFi and a bar are available to all guests.
You'll also enjoy perks such as:
  • Train station pick-up service, free newspapers, and a TV in the lobby
  • A front-desk safe, multilingual staff, and luggage storage
  • Smoke-free premises and an elevator
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms at Hotel Romantica have amenities such as free WiFi, safes, and sound-insulated walls.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with premium channels
  • Wardrobes/closets, electric kettles, and heating

Languages

Danish, English, French, German, Italian, Norwegian, Portuguese, Spanish, Swedish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Train station pick-up shuttle (surcharge) from 2:00 PM to 7:00 PM
  • Train station shuttle on request
  • Ski shuttle nearby

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 11:30 AM
  • A bar/lounge

Things to do

  • Ski storage
  • TV in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Garden
  • In the mountains
  • Terrace

Accessibility

  • Elevator

More

  • 1 building
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:30 AM - 9:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Hotel Romantica
Hotel Romantica Zermatt
Romantica Zermatt
Romantica Hotel Zermatt
Hotel Romantica Hotel
Hotel Romantica Zermatt
Hotel Romantica Hotel Zermatt

Frequently asked questions

Is Hotel Romantica pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Romantica?

Hotel Romantica doesn't offer parking.

What time is check-in at Hotel Romantica?

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM. After-hours check-in is not available.

What time is check-out at Hotel Romantica?

Check-out is at 10 AM.

Where is Hotel Romantica located?

Located in Zermatt City Centre, this hotel is steps from Zermatt-Matterhorn Ski Paradise, Matterhorn Museum, and St. Mauritius Church. Mountaineers Cemetery and Zermatt - Furi are also within 5 minutes. Zermatt Gornergratbahn Station is 6 minutes by foot and Zermatt (QZB-Zermatt Train Station) is 6 minutes.

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Hotel Romantica Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 244 out of 272 reviews
Rating 8 - Good. 25 out of 272 reviews
Rating 6 - Okay. 1 out of 272 reviews
Rating 4 - Poor. 1 out of 272 reviews
Rating 2 - Terrible. 1 out of 272 reviews

10/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

ANTHONY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great and beautiful hotel I completely enjoyed my visit.. great staff and hospitality with a hot and cold breakfast with fresh coffee served to your taste.. I will definitely return next year..
Stayed 2 nights in Mar 2025

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a one of a kind unique experience. The owner has had the property in the family for generations. Breakfast is amazing. The rooms are modern and clean. It is steps away from the center of town.
Stayed 7 nights in Mar 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful BnB

It's really a family owned and operated B n B, and they are wonderful. Great breakfast every morning and extremely helpful with guidance on Zermatt, from skiing to renting, to dining, to shopping. We can't wait to come back in the summer and stay there again
Stayed 6 nights in Jan 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Thoroughly recommend staying at Hotel Romantica. Owners Thor & Michelle were such wonderful hosts and really made us feel comfortable & welcome. Room was very nice, spotlessly clean, comfortable bed, and very cozy. Breakfast was outstanding. Location was perfect & easy to walk to restaurants, shops, etc. One of the best hotel stays I have had. If I return to Zermatt I would definitely stay here again.
Stayed 3 nights in Jan 2025

10/10 Excellent

Zach

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely amazing - hosts were FANTASTIC, breakfast was great every morning, rooms exactly what we needed, perfect location.
Stayed 3 nights in Jul 2024

10/10 Excellent

Yuk Wa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel and staff are very nice. And the breakfast is delicious too.
Stayed 2 nights in Sep 2024

10/10 Excellent

MARK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful owner and staff.
Stayed 2 nights in Oct 2024

10/10 Excellent

Candace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thor and Michele provide a lovely room and filling breakfast. The hotel is central to Zermatt and there are many dining options nearby. Homey environment and a great value for visiting the Matterhorn paradise.
Stayed 2 nights in Sep 2024

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Honestly could not fault this place. The staff, the rooms, the breakfast, the recommendations on what to do in the town - it was all incredible. Would absolutely recommend anyone to stay here when visiting Zermatt.
Stayed 2 nights in Aug 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing!! We loved it!! Great location, clean, amazing staff!!!
Stayed 3 nights in Sep 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel

Hotel Romantica is a thoroughly delightful and pleasant place to stay. I expect I will be staying there again.
Stayed 4 nights in Jun 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place
Stayed 1 night in Apr 2024

10/10 Excellent

paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The couple that run this hotel are so sweet and accommodating. Can’t say enough good things about this hotel. Just charming!
Stayed 2 nights in Sep 2024

10/10 Excellent

scott

Great location, Great hotel, incredible staff. A truly enjoyable experience. I wish I could give it 10 stars.
Stayed 2 nights in Sep 2024

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Romantica was simply wonderful.
Stayed 5 nights in Apr 2023

10/10 Excellent

Dylan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gem in the heart of Zermatt

Had a great 3 night stay in August, the hotel couldn't be better located, and has a lovely charm with a really cool garden, the owners Thor and Michelle are extremely friendly and welcoming and the breakfast buffet was excellent. I would highly recommend to anyone looking for a nice personable stay in stunning Zermatt.
Stayed 3 nights in Aug 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Gem of a Hotel in Zermatt

Very friendly and comfortable hotel. Nice large room with good views. Not too large or too small. Owners are wonderful and caring people.
Stayed 3 nights in Jul 2024

10/10 Excellent

Sharmin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the most beautiful bed and breakfast I’ve ever stayed at! Thur and Michelle were very welcoming and made our stay that much more enjoyable. The rooms were very charming with great views. They even included breakfast which was very delicious!
Stayed 2 nights in Jun 2024

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the best personal service at this beautiful chalet small hotel from owners, Michele and Thor! They greeted and treated us as if we were family! The beautiful flowery entrance is gorgeous. We loved it!
Stayed 2 nights in Aug 2024

10/10 Excellent

Kondala

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Staff, The Manager was very helpful and very cooperative. Provided help on planning the sight seeing and options available. Excellent view from balcony. Breakfast on the house and is excellent. I would definitely recommend this Hotel.
Stayed 3 nights in Jun 2024

10/10 Excellent

Moustafa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Felt like home. Everyone who works there is wonderful. Gave us tons of advice about the area. Great breakfast. Beautiful hotel so well decorated and gorgeous garden. We loved it!
Stayed 2 nights in Jun 2024

10/10 Excellent

Sudhir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hospitality shown by Michelle and Tor is heart warming. You will meet Michelle when you go for breakfast, she owns the place!! Both of them are extremely helpful and give lots of tips about skiing, lifts and so on. Michelle recommended I take a helicopter tour of Matterhorn and that was the best ride of my life. Single person rooms are very compact but very clean and comfortable.They don't have a fridge but tip for those on level 1 - in winter, there is snow outside your patio. Stick those beers and milk cartons in the snow and they will be fine :-) Strongly recommended.
Stayed 4 nights in Jan 2025

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff was friendly and helpful. great views of Zermatt.
Stayed 4 nights in Jan 2023

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Our hosts were wonderful. Beautiful place steps from the center of town.
Stayed 2 nights in Jun 2023

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s in a perfect location. Walkable to a ton of restaurants but off the main drag so you have some quiet. Walkable to the train station and ski lifts. Beautiful Mountain views from the rooms!