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Hotel Romantica

3.0 star property
Guests start their day with a delicious breakfast buffet at this mountain retreat, then unwind on a picturesque terrace surrounded by mountain views.

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Photo gallery for Hotel Romantica

Exterior - Hotel Romantica (Zermatt)
Traditional Cottage, Annex Building (Stadel - low ceiling 1,80m) | View from room - Hotel Romantica (Zermatt)
Traditional Cottage, Annex Building (Stadel - low ceiling 1,80m) | View from room - Hotel Romantica (Zermatt)
Exterior - Hotel Romantica (Zermatt)
Junior Suite | View from room - Hotel Romantica (Zermatt)
Hotel Romantica in Zermatt City Centre offers a free breakfast buffet, garden, bar, and terrace for relaxation. Multilingual staff assist with needs, and amenities include luggage storage, an elevator, and in-room WiFi to keep everyone connected.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Breakfast included
  • Free WiFi
  • Bar
  • Housekeeping

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Classic Double Room

Classic Double Room | Down comforters, in-room safe, desk, soundproofing

Classic Double Room

9.8 out of 10
Exceptional
(10 reviews)
  • Mountain view
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Single Room

Single Room | Down comforters, in-room safe, desk, soundproofing

Single Room

9.8 out of 10
Exceptional
(6 reviews)
  • 9 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Romantic Suite

Romantic Suite | Down comforters, in-room safe, desk, soundproofing

Romantic Suite

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Traditional Cottage, Annex Building (Stadel - low ceiling 1,80m)

Traditional Cottage, Annex Building (Stadel - low ceiling 1,80m) | Down comforters, in-room safe, desk, soundproofing

Traditional Cottage, Annex Building (Stadel - low ceiling 1,80m)

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Cozy Double Room

Cozy Double Room | Down comforters, in-room safe, desk, soundproofing

Cozy Double Room

8.8 out of 10
Excellent
(5 reviews)
  • Mountain view
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite | Down comforters, in-room safe, desk, soundproofing

Junior Suite

  • Mountain view
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Romantica Double Room

Romantica Double Room | Down comforters, in-room safe, desk, soundproofing

Romantica Double Room

9.6 out of 10
Exceptional
(5 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Single Room

Comfort Single Room | Down comforters, in-room safe, desk, soundproofing

Comfort Single Room

8.0 out of 10
Very good
(1 review)
  • Mountain view
  • 13 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

About the neighborhood

Located in Zermatt City Centre, a neighborhood in Zermatt, Hotel Romantica is near a train station and in the mountains. Zermatt-Matterhorn Ski Paradise and Breuil-Cervinia Ski Area are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Matterhorn. Enjoy the area's slopes with cross-country skiing and downhill skiing, and don't miss out on the ice skating and sledding. Visit our Zermatt travel guide
Map
Chrum 21, Zermatt, VS, 3920

What's nearby

  • Zermatt-Matterhorn Ski Paradise
    Zermatt-Matterhorn Ski Paradise
    1 min walk - 0.0 miles
  • Zermatt - Furi
    Zermatt - Furi
    2 min walk - 0.1 miles
  • Furi Ski Area
    Furi Ski Area
    2 min walk - 0.1 miles
  • Furi - Riffelberg
    Furi - Riffelberg
    2 min walk - 0.1 miles
  • Matterhorn Museum
    2 min walk - 0.1 miles

Getting around

  • Zermatt Gornergratbahn Station
    6 min walk

Restaurants

  • Hotel Post Zermatt
    2 min walk
  • Brown Cow Pub
    2 min walk
  • Le Petit Royal
    4 min walk
  • Whymper-Stube
    1 min walk
  • Walliserkanne
    2 min walk

About this property

Hotel Romantica

Hotel near Zermatt-Matterhorn Ski Paradise
Consider a stay at Hotel Romantica and take advantage of a free breakfast buffet, a terrace, and a garden. Free in-room WiFi and a bar are available to all guests.
You'll also enjoy perks such as:
  • Train station pick-up service, luggage storage, and multilingual staff
  • A front-desk safe, an elevator, and a TV in the lobby
  • Free newspapers and smoke-free premises
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms at Hotel Romantica have amenities such as free WiFi, safes, and sound-insulated walls.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with premium channels
  • Wardrobes/closets, electric kettles, and heating

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Exterior
Hotel Butterfly
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  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Restaurant
9.2 out of 10, Wonderful, 1,001 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Train station pick-up shuttle (surcharge) from 2:00 PM to 7:00 PM
  • Train station shuttle on request
  • Ski shuttle nearby

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 11:30 AM
  • A bar/lounge

Things to do

  • Ski storage
  • TV in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Garden
  • In the mountains
  • Terrace

Accessibility

  • Elevator

More

  • 1 building
  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:30 AM - 9:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Hotel Romantica
Hotel Romantica Zermatt
Romantica Zermatt
Romantica Hotel Zermatt
Hotel Romantica Hotel
Hotel Romantica Zermatt
Hotel Romantica Hotel Zermatt

Frequently asked questions

Is Hotel Romantica pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Hotel Romantica doesn't offer parking.

What time is check-in at Hotel Romantica?

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM. After-hours check-in is not available.

What time is check-out at Hotel Romantica?

Check-out is at 10 AM.

Where is Hotel Romantica located?

Located in Zermatt City Centre, this hotel is steps from Zermatt-Matterhorn Ski Paradise, Matterhorn Museum, and St. Mauritius Church. Mountaineers Cemetery and Zermatt - Furi are also within 5 minutes. Zermatt Gornergratbahn Station is 6 minutes by foot and Zermatt Station is 6 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Romantica Reviews

9.8

Exceptional

10

Cleanliness

9.4

Location

10

Staff & service

9.8

Property conditions & facilities
Rating 10 - Excellent. 270 out of 300 reviews
Rating 8 - Good. 27 out of 300 reviews
Rating 6 - Okay. 1 out of 300 reviews
Rating 4 - Poor. 1 out of 300 reviews
Rating 2 - Terrible. 1 out of 300 reviews

Reviews

Verified

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was wonderful - close to shops, restaurants and ski lift access. The hosts, Michelle and Thor, were lovely, as well as the breakfast staff.
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hospitality was outstanding. Everything about our stay was just as advertised. The room was clean, the bed comfortable and breakfast was delicious! Thor and Michele made everything easy and were always there for any quesitions we had about skiing, eating, and transportation. The perfect small hotel in a beautiful place. We'll be back!
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Megumi

Liked: Cleanliness, amenities, property conditions & facilities
The room was furnished in a lovely way, clean, cozy, with the perfect view of zermatt. All the staff are kind and welcoming.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were super nice and helpful. The hotel itself was very clean and aesthetic. I have nothing but good things to say about Hotel Romantica!
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Peter

Liked: Cleanliness, amenities
Very friendly staff great location
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, quaint and cozy, but with modern amenities. Fabulous breakfast and hosts Thor and Michelle were top notch!!
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Ming Hin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great house. Staffs are friendly and helpful. Location is very good.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Zach

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely amazing - hosts were FANTASTIC, breakfast was great every morning, rooms exactly what we needed, perfect location.
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Yuk Wa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel and staff are very nice. And the breakfast is delicious too.
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

MARK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful owner and staff.
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We selected Hotel Romantica for its convenient location and online reviews. Very pleased with our two night stay. The hotel is comfortable with everything you need and more. Upon checking in Thor greeted us and was most gracious! He shared recommendations and guided our stay. We felt as if we were staying at a bed & breakfast because of the friendly and welcoming service. Thank you Thor and to the entire staff for making our first visit to Zermatt most enjoyable!
From our balcony
From dining room
Entrance
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Honestly could not fault this place. The staff, the rooms, the breakfast, the recommendations on what to do in the town - it was all incredible. Would absolutely recommend anyone to stay here when visiting Zermatt.
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful BnB

It's really a family owned and operated B n B, and they are wonderful. Great breakfast every morning and extremely helpful with guidance on Zermatt, from skiing to renting, to dining, to shopping. We can't wait to come back in the summer and stay there again
Stayed 6 nights in Jan 2025
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel

Hotel Romantica is a thoroughly delightful and pleasant place to stay. I expect I will be staying there again.
Stayed 4 nights in Jun 2024
Verified

10/10 Excellent

patricia

Liked: Cleanliness, amenities, property conditions & facilities
Hotel Romantica was so charming, quaint and comfortable. We had a junior suite that was more than enough room for the two of us. Michelle and Thor were gracious hosts and very accommodating to our needs and also gave wonderful recommendations to explore Zermatt.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

ANTHONY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great and beautiful hotel I completely enjoyed my visit.. great staff and hospitality with a hot and cold breakfast with fresh coffee served to your taste.. I will definitely return next year..
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Lance

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved our stay at Hotel Romantica in Zermatt. The location is ideal—just steps from the main street, yet quiet and peaceful. The hotel was extremely clean and well maintained, and the owners were incredibly friendly and welcoming, making us feel right at home from the moment we arrived. Breakfast was a highlight—fresh, delicious, and plentiful. A perfect start to each day! If you’re looking for a cozy, convenient, and well-run hotel in Zermatt, this is it. Highly recommend and would definitely stay here again!
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Candace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thor and Michele provide a lovely room and filling breakfast. The hotel is central to Zermatt and there are many dining options nearby. Homey environment and a great value for visiting the Matterhorn paradise.
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

HELIDA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Hotel is highly recommend. From the moment we arrived and received a warm welcome from Michelle! She was so kind and gave us lots of advice about how to enjoy Zermatt and the Matterhorn Alps mountain. The place is unique, beautiful decorative! Our room was cozy, comfortable and it had a balcony with mountain view! Michelle’s friend Greig went a way beyond to please us and provide a delicious breakfast! They have a Brazilian coffee 😋The list goes on and on! So many great things about this place! Hope to come back there someday! 🇨🇭🙌🐕
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing!! We loved it!! Great location, clean, amazing staff!!!
Stayed 3 nights in Sep 2024
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Thoroughly recommend staying at Hotel Romantica. Owners Thor & Michelle were such wonderful hosts and really made us feel comfortable & welcome. Room was very nice, spotlessly clean, comfortable bed, and very cozy. Breakfast was outstanding. Location was perfect & easy to walk to restaurants, shops, etc. One of the best hotel stays I have had. If I return to Zermatt I would definitely stay here again.
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The couple that run this hotel are so sweet and accommodating. Can’t say enough good things about this hotel. Just charming!
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Sharmin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the most beautiful bed and breakfast I’ve ever stayed at! Thur and Michelle were very welcoming and made our stay that much more enjoyable. The rooms were very charming with great views. They even included breakfast which was very delicious!
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s in a perfect location. Walkable to a ton of restaurants but off the main drag so you have some quiet. Walkable to the train station and ski lifts. Beautiful Mountain views from the rooms!
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Gem of a Hotel in Zermatt

Very friendly and comfortable hotel. Nice large room with good views. Not too large or too small. Owners are wonderful and caring people.
Stayed 3 nights in Jul 2024