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National Zermatt – Matterhorn Views, Sunnegga Gateway & SPA

4.5 star property
Alpine retreat offers riverfront views and relaxation opportunities with reflexology treatments and yoga classes, plus cozy fireside dining experiences

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Photo gallery for National Zermatt – Matterhorn Views, Sunnegga Gateway & SPA

Maisonette Suite with Matterhorn View | Hypo-allergenic bedding, minibar, in-room safe, desk - National Zermatt – Matterhorn Views, Sunnegga Gateway & SPA (Zermatt)
Maisonette Suite with Matterhorn View | Mountain view - National Zermatt – Matterhorn Views, Sunnegga Gateway & SPA (Zermatt)
Indoor pool - National Zermatt – Matterhorn Views, Sunnegga Gateway & SPA (Zermatt)
Hypo-allergenic bedding, minibar, in-room safe, desk - National Zermatt – Matterhorn Views, Sunnegga Gateway & SPA (Zermatt)
Front of property - National Zermatt – Matterhorn Views, Sunnegga Gateway & SPA (Zermatt)
Hotel National combines riverfront views with alpine charm. Travelers can relax on the garden terrace, swim in the indoor pool, or book aromatherapy treatments at the onsite spa. Previous guests speak highly of their experience at this mountain getaway.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Gym

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Double Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room with Matterhorn View

Hypo-allergenic bedding, minibar, in-room safe, desk

Double Room with Matterhorn View

8.6 out of 10
Excellent
(4 reviews)
  • Mountain view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Maisonette Suite with Matterhorn View

Maisonette Suite with Matterhorn View | Living area | 42-inch flat-screen TV with digital channels, TV

Maisonette Suite with Matterhorn View

  • Mountain view
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Queen Sofa Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Double Room

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room with Matterhorn View

Deluxe Double Room with Matterhorn View | Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Double Room with Matterhorn View

8.0 out of 10
Very good
(3 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room

Family Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Family Room

  • Mountain view
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Mini Family Room

Mini Family Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Mini Family Room

  • Mountain view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Double Room With Matterhorn View

Hypo-allergenic bedding, minibar, in-room safe, desk

Double Room With Matterhorn View

  • Sleeps 2

View all photos for Double Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Double Room

  • Sleeps 2

View all photos for Maisonette Suite

Hypo-allergenic bedding, minibar, in-room safe, desk

Maisonette Suite

  • Sleeps 2

View all photos for Deluxe Family Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Family Room

  • Sleeps 3

View all photos for Deluxe Double With Matterhorn View

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Double With Matterhorn View

  • Sleeps 2

View all photos for Family Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Family Room

  • Sleeps 2

View all photos for Deluxe Double Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Double Room

  • Sleeps 2

Deluxe Double Room

  • Sleeps 2

Mini Family Room

  • Sleeps 3

About the neighborhood

Located in Zermatt, National Zermatt – Matterhorn Views, Sunnegga Gateway & SPA is in the city center and on a river. Zermatt-Matterhorn Ski Paradise and Breuil-Cervinia Ski Area are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Matterhorn. Take in the nearby slopes with cross-country skiing and downhill skiing, or check out other outdoor activities such as sledding and snow tubing. Visit our Zermatt travel guide
Map
Matterstrasse 39, Zermatt, VS, 3920

What's nearby

  • Zermatt-Matterhorn Ski Paradise
    Zermatt-Matterhorn Ski Paradise
    1 min walk - 0.0 miles
  • Zermatt - Furi
    Zermatt - Furi
    6 min walk - 0.4 miles
  • Sunnegga Ski Resort
    Sunnegga Ski Resort
    15 min walk - 0.9 miles
  • Zermatt–Sunnegga Funicular
    1 min walk - 0.0 miles
  • Zermatt-Furi Gondola
    14 min walk - 0.8 miles

Getting around

  • Zermatt Gornergratbahn Station
    6 min walk
  • Geneva International Airport (GVA)
    162 min drive

Restaurants

  • McDonald's
    7 min walk
  • Bazaar
    4 min walk
  • Le Petit Royal
    7 min walk
  • Parkhotel Beau Site
    6 min walk
  • Backstage Hotel
    7 min walk

About this property

National Zermatt – Matterhorn Views, Sunnegga Gateway & SPA

Luxury family-friendly hotel near Zermatt-Matterhorn Ski Paradise
You can look forward to a terrace, mini golf, and a garden at National Zermatt – Matterhorn Views, Sunnegga Gateway & SPA. Adventurous travelers may like the Pilates at this hotel. Treat yourself to a sports massage, a body scrub, or aromatherapy at the onsite spa. Yoga classes are offered at the gym; the property also has a playground, an arcade/game room, and a library. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a fireplace in the lobby.
Other perks include:
  • An indoor pool and a children's pool
  • Free train station pick-up, express check-in, and an elevator
  • A TV in the lobby, massage treatment rooms, and a banquet hall
  • Multilingual staff, a computer station, and a water dispenser
Room features
All 54 rooms feature comforts such as pillow menus and bathrobes, as well as perks like free WiFi and safes.
Extra conveniences in all rooms include:
  • Shower/tub combinations, free toiletries, and hair dryers
  • 42-inch flat-screen TVs with cable channels
  • Furnished balconies or patios, wardrobes/closets, and electric kettles

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Free train station pick-up shuttle
  • Ski shuttle nearby

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Children's pool
  • Full-service spa
  • Gym
  • Indoor pool
  • Library
  • Mini golf
  • Pilates classes
  • Playground
  • Sauna
  • Ski passes
  • Ski storage
  • Steam room
  • TV in common areas
  • Yoga classes

Family friendly

  • Arcade/game room
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 398 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • In the mountains
  • On a river
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Deep-tissue massages
  • Hot stone massages
  • Hot tub
  • Reflexology
  • Sauna
  • Sports massages
  • Steam room

Accessibility

  • Elevator

More

  • 1 building
  • 4 floors
  • At least 80% of food locally-sourced
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Smoking not allowed
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Limited room service
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:30 PM
Express check-in available

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: CHF 50.00

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Zermatt is in a car-free zone and can be reached only by train.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 30 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Christmas Day (December 25) Gala Dinner per adult: CHF 100
  • Christmas Day (December 25) Gala Dinner per child: CHF 50 (from 9 to 15 years old)
  • New Year's Eve (December 31) Gala Dinner per adult: CHF 185
  • New Year's Eve (December 31) Gala Dinner per child: CHF 70 (from 9 to 15 years old)
  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CHF 30 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: CHF 50.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Property is also known as

Hotel National Zermatt
National Zermatt
National Hotel Zermatt
Hotel National

Frequently asked questions

Does National Zermatt – Matterhorn Views, Sunnegga Gateway & SPA have a pool?

Yes, this property has an indoor pool and a children's pool. Pool access is from 8:00 AM–8:00 PM.

Is National Zermatt – Matterhorn Views, Sunnegga Gateway & SPA pet-friendly?

Yes, pets are allowed at this property. There's a fee of CHF 30 per pet, per night. Service animals are exempt from fees.

How much is parking?

This property doesn't offer parking.

What time is check-in at National Zermatt – Matterhorn Views, Sunnegga Gateway & SPA?

Check-in start time: 3 PM; Check-in end time: 10:30 PM.

What time is check-out at National Zermatt – Matterhorn Views, Sunnegga Gateway & SPA?

Check-out is at 11 AM. Late check-out is available for CHF 50.00 (subject to availability).

Where is National Zermatt – Matterhorn Views, Sunnegga Gateway & SPA located?

This family-friendly Zermatt hotel is located on a river, just steps from Zermatt-Matterhorn Ski Paradise and Zermatt–Sunnegga Funicular. Tour Monte Rosa and Zermatt - Furi are also within 10 minutes. Zermatt Gornergratbahn Station is 6 minutes by foot and Zermatt (QZB-Zermatt Train Station) is 6 minutes.

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Reviews

National Zermatt – Matterhorn Views, Sunnegga Gateway & SPA Reviews

9.6

Exceptional

9.8

Cleanliness

9.4

Location

9.6

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 100 out of 124 reviews
Rating 8 - Good. 19 out of 124 reviews
Rating 6 - Okay. 3 out of 124 reviews
Rating 4 - Poor. 0 out of 124 reviews
Rating 2 - Terrible. 2 out of 124 reviews

Reviews

Verified

10/10 Excellent

Dora

Liked: Cleanliness, amenities, property conditions & facilities
The best hotel in Zermatt! Great location, nice staff, clean & new rooms. So much surprising!
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Marcelo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The perfect Hotel if you want to go to Zermatt!!!! Everything was great. I’ll need a few pages to describe how good this place is. We felt like at home. The amenities , restaurant, breakfast, room, sauna, pool…. All 5 stars Just to mention a few people like Albano at reception, Bastian at restaurant, Stefan always so helpful, Cristina in housekeeping. Will come back again. Just across from Sunnega tram a close to everything. Highly recommendable
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Timothy

Outstanding amenities and staff.
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Vinod

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value for money. Great views and great location
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The sauna and pool are amazing. The breakfast was great. Everyone there was very friendly.
Stayed 3 nights in May 2024
Verified

10/10 Excellent

Bavand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A must see- The best service and great location

Lovely staff, extremely helpful and nice. The hotel is great as well. We’re having a great time even with the worst flooding in the last 10 years.
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Mok

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great price/performance ratio, definitely sray at the suite which has 2 floors and direct view of the Matterhorn!
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing stay! The service was excellent, and the staff were incredibly attentive and helpful with any additional requests we had. After a long day of skiing, the spa facilities were a perfect way to relax and unwind. The food was absolutely delicious, and the cocktails were just as impressive. We will definitely be returning!
Stayed 7 nights in Feb 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super stay
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Vassilios

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything is excellent in National Hotel, I love it
Verified

10/10 Excellent

Jiangming

Liked: Cleanliness, amenities
Staff members are really nice
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

CHINCHIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best location and warm service

Very good service! And excellent location - we stay in a room with magnificent view to Matterhorn from our balcony. (And nice photo with beautiful Gornaget train passing by too) Out of the entrance is Sunnegga station (so convenient)
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Aron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sabe quando voce chega em um hotel e é muito bem atendido desde o inicio, então aqui no National o Albano um portugues e o miguel nos atenderam espetacularmente bem, nos deram varias dicas sobre a cidade e ainda ganhamos um upgrade do quarto, o hotel fica bem ma frente do terminal sonnegga que parte para as pistas de ski, apesar de ser perto do terminal central eles tem um shuttle que busca e leva os hospedes, então ligue quando tiver chegando, cafe da manha otimo, quartos com vista para o Matterhorn, wifi bom, ski room excelente e ainda tem piscina termica e spa, sensacional merecem 10 estrelas
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Rudolf

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dank des äusserst freundlichen und hilfsbereiten Personal fühlten wir uns hier wirklich willkommen und konnten unseren Aufenthalt voll und ganz geniessen. Die Lage unmittelbar bei der Sunegga-Bahn und nahe beim Bahnhof und Ortszentrum ist perfekt. Auch der Spa-Bereich ist top.
Stayed 7 nights in Feb 2025
Verified

10/10 Excellent

LUCAS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Hotel incrível. Excelente atendimento pelo recepcionista Kevin. Jovem super atencioso. Bem localizado, quarto confortável e café da manhã completo.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Het personeel is ontzettend behulpzaam en nergens eerder zulke lieve, klantgerichte medewerkers in een hotel meegemaakt. Verder een heel mooi hotel, met zwembad en goede voorzieningen. Heerlijk eten!
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Niklas

Liked: Cleanliness, staff & service, room comfort

Schönes Hotel direkt gegenüber der Bergbahn

Wir hatten einen angenehmen Aufenthalt und kommen gerne wieder! Frischer Orangensaft beim Frühstück und eine große Auswahl, top! Wellness sehr schön, hervorzuheben ist die angenehm warme Wassertemperatur in allen Becken… Zimmer etwas älter und mit Teppichböden, hier könnte man eventuell etwas erneuern, ist aber nicht weiter schlimm.
Stayed 3 nights in Jan 2024
Verified

2/10 Terrible

Wolfgang

Disliked: Staff & service, amenities, property conditions & facilities
Sehr veraltete und verbrauchte Ausstattung. In meinem gebuchten Zimmer, war sehr vieles defekt und verbraucht. Übernachte schon sehr lange und immer wieder in Zermatt. Erlebte so etwas noch nie. Der Teppich sicherlich schon Jahrzehnte alt Das Frühstück ist mangelhaft. Das Personal ist sehr passiv. Die Angestellten an der Rezeption sind sehr schlecht ausgebildet, und sprechen kein Deutsch. Der Übernachtungspreis ist keineswegs gerechtfertigt.
Stayed 3 nights in Apr 2022
Verified

6/10 Okay

Joseph

Liked: Cleanliness, staff & service

Some Good Some Bad

Hotel National is a nice hotel, with authentic Swiss elements, but there are multiple reasons that we would not return. First, there are better options at a lower price point (we stayed in one earlier in the week). Second, depending on where your room is located, the sounds of the train can be a nuisance. Finally, there were very limited dinner options as part of the half board package that are not conducive to the varying tastes of individual family members. The front staff were very nice and helpful, but in our experience there were simply not enough positives to justify the expense.
Stayed 4 nights in Dec 2021
Verified

6/10 Okay

Shan

Liked: Cleanliness, staff & service, amenities
Clean hotel in a good location; dated furniture but nice and new swimming pool and spa.
Stayed 1 night in Oct 2021
Verified

10/10 Excellent

Niklas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tolles Hotel, wir kommen gerne wieder!

Sehr gutes Frühstück und ausgezeichneter Service! Schöner Wellness Bereich…
Stayed 2 nights in Aug 2021
Verified

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es war gemütlich. Der Empfang war herzlich. Wir wurden am Bahnhof abgeholt. Das Frühstücksbuffet war super. Der Wellnessbereich sehr sauber.
Stayed 1 night in Aug 2021
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
The sauna/spa area is excellent. There are saunas, steam room, a cold bath and more. Our room had a view of the Matterhorn and two nice decks which was great. Otherwise the room was adequate. Breakfast was OK. The omelets were fresh made but the crepes seemed pre-made. On our last day, we didn't have hot water.
Stayed 2 nights in May 2021
Verified

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel staff super helpful. Was an avalanche so couldn’t make it but they helpfully moved my dates to accommodate. Very much looking forward to staying!
Stayed 2 nights in Jan 2021