See all properties

Hotel Derby

Property class: 3

Choose dates to view prices

Photo gallery for Hotel Derby

A traditional wooden building with balconies adorned with flowers, a covered outdoor seating area, and a mountainous backdrop. - Hotel Derby (Zermatt)
A room with a wooden floor, a TV mounted on the wall, a desk with a chair, and a door leading to another room. - Hotel Derby (Zermatt)
A restaurant with long communal tables, wooden chairs, and chandeliers. - Hotel Derby (Zermatt)
A hotel room with a large bed, a desk, a mirror, and a TV displaying 'DERBY'. - Hotel Derby (Zermatt)
A cozy living room with a wooden ceiling, a plaid sofa, and a bench. - Hotel Derby (Zermatt)
A short walk from Zermatt-Matterhorn Ski Paradise, Hotel Derby provides a terrace, shopping on site, and a library. The on-site local cuisine restaurant features al fresco dining. Free in-room WiFi and dry cleaning/laundry services are available to all guests.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Laundry
  • Room service

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Double Room Single Use, 1 Bedroom (Arve)

A hotel room with a large bed, two bedside lamps, a red pillow, a bench, and a mountain landscape painting on the wall.

Double Room Single Use, 1 Bedroom (Arve)

10.0 out of 10
Exceptional
(5 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Double Room (Arve)

A hotel room with a bed, two bedside lamps, a red pillow, a painting of a mountain, and wooden paneling on the walls.

Double Room (Arve)

9.8 out of 10
Exceptional
(28 reviews)
  • Mountain view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Family Room (Arve)

A hotel room with a large bed, two bedside lamps, a red pillow, a bench, and a mountain landscape painting on the wall.

Family Room (Arve)

9.4 out of 10
Exceptional
(13 reviews)
  • Mountain view
  • 35 sq m
  • 2 bedrooms
  • Sleeps 3
  • 2 Twin Beds and 1 Double Bed
  • Free WiFi

View all photos for Family Double Room (Arve Plus 2 - Kajütenbett)

A hotel room with a bed, two bedside lamps, a red pillow, a painting of a mountain, and a ladder against the wall.

Family Double Room (Arve Plus 2 - Kajütenbett)

9.8 out of 10
Exceptional
(19 reviews)
  • Mountain view
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Twin Bunk Bed
  • Free WiFi

View all photos for Standard Apartment, 3 Bedrooms

A dining area with a table and chairs, a sofa, and two framed pictures on the wall.

Standard Apartment, 3 Bedrooms

9.0 out of 10
Wonderful
(2 reviews)
  • Mountain view
  • 115 sq m
  • 3 bedrooms
  • Sleeps 6
  • 2 King Beds and 2 Twin Beds
  • Free WiFi

View all photos for Twin Room, Residence Bellevue

A hotel room with two beds, a TV, a desk, and a window with curtains.

Twin Room, Residence Bellevue

  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free WiFi

View all photos for One-Bedroom Apartment, Residence Bellevue

A hotel room with a wooden dining table, two chairs, a sofa, a desk with a chair, a television mounted on the wall, and a bed.

One-Bedroom Apartment, Residence Bellevue

  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Large Twin Sofa Beds
  • Free WiFi

APARTMENT TWO BEDS

  • Sleeps 10
  • Free WiFi

APARTMENT TWO KING BEDS

  • Sleeps 10
  • Free WiFi

APARTMENT ONE BEDROOM

  • Sleeps 10
  • Free WiFi

About the neighborhood

Located in Zermatt City Centre, a neighborhood in Zermatt, Hotel Derby is in a shopping district and near a train station. Zermatt-Matterhorn Ski Paradise and Breuil-Cervinia Ski Area are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Matterhorn. Take in the nearby slopes with downhill skiing and snowboarding, or check out other outdoor activities such as ice skating and sledding. Visit our Zermatt travel guide
Map
Bahnhofstrasse 22, Zermatt, VS, 3920

What's nearby

  • A snow-covered mountain with a church and illuminated buildings in a valley.
    Zermatt-Matterhorn Ski Paradise
    1 min walk - 0.0 miles
  • A snow-capped mountain with a clear blue sky, a green valley with trees, and a small building in the foreground.
    Zermatt - Furi
    5 min walk - 0.3 miles
  • Zermatt Visitor Center
    3 min walk - 0.2 miles
  • Matterhorn Museum
    3 min walk - 0.2 miles
  • Tour Monte Rosa
    3 min walk - 0.2 miles

Getting around

  • Zermatt Gornergratbahn Station
    2 min walk

Restaurants

  • McDonald's
    1 min walk
  • Hotel Post Zermatt
    3 min walk
  • Brown Cow Pub
    3 min walk
  • Stefanie's Creperie
    2 min walk
  • Harry's Ski Bar
    3 min walk

Similar properties

Indoor pool, sun loungers
Zermatt Budget Rooms at Alpen Resort, Spa & Dining
Zermatt
  • Pool
  • Breakfast included
  • Spa
  • Kids pool
9.6 out of 10, Exceptional, 312 reviews
Zermatt Budget Rooms at Alpen Resort, Spa & Dining
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: CHF 18 for adults and CHF 10 for children
  • A restaurant

Things to do

  • Helicopter/airplane tours
  • Library
  • Shopping
  • Ski storage

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • In the mountains
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance

More

  • 3 floors
  • Built in 1945
  • Comprehensive food waste policy
  • Double-glazed windows
  • Smoking not allowed
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV

Food and drink

  • Room service

More

  • Desk
  • Heated floor
  • Heating
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:30 PM; Check-in end time: 10:00 PM

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 7:30 AM - 10:00 PM

Front desk staffed during limited hours

This property doesn't offer after-hours check-in

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Zermatt is in a car-free zone and can be reached only by train.

Renovations and closures

This property is closed from November 9 2026 to November 19 2026 (dates subject to change).

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of CHF 10.00 per pet, per day

Welcoming dogs only

Food and water bowls are available

Children and extra beds

Children are welcome

1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 18.00 for adults and CHF 10.00 for children
  • Pet fee: CHF 10.00 per pet, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property class

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Frequently asked questions

Is Hotel Derby pet-friendly?

Yes, dogs are allowed at this property. There's a fee of CHF 10.00 per pet, per day.

How much is parking?

Hotel Derby doesn't offer parking.

What time is check-in at Hotel Derby?

Check-in start time: 3:30 PM; Check-in end time: 10:00 PM. After-hours check-in is not available.

What time is check-out at Hotel Derby?

Check-out is at 10:00 AM.

Does Hotel Derby provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Hotel Derby located?

Located in Zermatt City Centre, this hotel is steps from Zermatt-Matterhorn Ski Paradise and Zermatt Visitor Center. Tour Monte Rosa and Zermatt - Furi are also within 5 minutes. Zermatt Gornergratbahn Station and Zermatt Station are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Hotel Derby Reviews

9.4

Exceptional

9.8

Cleanliness

9.0

Amenities

9.4

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 312 out of 403 reviews
Rating 8 - Good. 65 out of 403 reviews
Rating 6 - Okay. 15 out of 403 reviews
Rating 4 - Poor. 3 out of 403 reviews
Rating 2 - Terrible. 8 out of 403 reviews

Reviews

Verified review

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed this place. Very friendly, fun clean place. Would stay here again.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Kajal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, exellent location and very good breakfast. We enjoyed our stay.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Dorothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was great staff friendly
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and well appointed rooms.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Hui

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is inside the village in the zermatt very conveniently located. The staff is very helpful but if you have a heavy luggage, it might be a little difficult by the doorway other than that it’s very good.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Manvela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rustic feel with modern amenities. Access to everything. In house restaurants with fine dining experience ( 15% discount to hotel guests )
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Junita

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and newly renovated
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Dennis S

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice & clean, decent for short stay, excellent location from train station (80m, short walk)
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived later than expected due to train cancellations and delays. The receptionist very kindly stayed and waited for us (I had emailed them to let them know). The dining room seated and served us even though it was close to the time to close down. The food was delicious! Our room was beautiful and clean. Everything seems newly updated and very nice. The next morning the receptionist helped us understand the bus system so that we could go to take a ride to the Matterhorn. They kept our luggage for us while we enjoyed wandering the town. 10/10 would stay again. It’s a beautiful town and this is a stellar hotel.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Anna

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel in a very convenient location. Walkable from train station.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Victoria

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, front desk was very helpful.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Kin Yuen

Liked: Cleanliness, staff & service, property conditions & facilities
Very central location, enjoyed 3 nights stay.
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Paul

Liked: Cleanliness, staff & service
Beautiful and clean, renovated, nice balcony overlooking the town and great location near the train station
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel with n the heart of Zermatt. Walking distance to all the shops and restaurants and train.
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Marie

Liked: Cleanliness, amenities, property conditions & facilities
The hotel staff Ms Kristina was extremely helpful to the extent of providing us the driving road trip direction to our next destination. Overall, the hotel is clean and the location is perfect.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Zhi Yin Shirley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room with scenic view.
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot, close to everything. Breakfast was continental only but good enough variety. Room and balcony were excellent with a beautiful view.
View from the balcony
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is wonderful. It is in a great location and the room was beautiful!
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Siyong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, friendly, cozy
Stayed 2 nights in Mar 2025
Verified review

8/10 Good

Steven

Liked: Cleanliness, property conditions & facilities
Great location and nice restaurant
Stayed 3 nights in Jan 2024
Verified review

10/10 Excellent

Cameron

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic location. Kind staff. 10/10
Stayed 1 night in Dec 2025
Verified review

8/10 Good

linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was pleasant and comfortable. Staff were friendly and helpful. We enjoyed our stay
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Ellis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Great location and very near to railway station without the noise.
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Eileen

Liked: Cleanliness, amenities, property conditions & facilities
Very courteous staff. Only problem was it got too hot in the room.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liz

Liked: Cleanliness, amenities, property conditions & facilities
Lovely central hotel with the loveliest, helpful hotel receptionist.
Stayed 1 night in May 2025