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Hotel Daniela

4.0 star property
Travelers can savor local flavors at two restaurants or unwind by the fireplace before heading out for adventures with convenient bike rentals nearby

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Photo gallery for Hotel Daniela

Sauna, hot tub, steam room, hot stone massages, Thai massages - Hotel Daniela (Zermatt)
Lobby - Hotel Daniela (Zermatt)
Free daily buffet breakfast - Hotel Daniela (Zermatt)
Reception - Hotel Daniela (Zermatt)
Sauna, hot tub, steam room, hot stone massages, Thai massages - Hotel Daniela (Zermatt)
Hotel Daniela, near Zermatt-Matterhorn Ski Paradise and the train station, offers a breakfast buffet, spa, fondue dining, shopping, free in-room WiFi, and bike rentals. Staff provide guidance for adventurous guests.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Pet friendly
  • Free WiFi
  • Housekeeping

Room options

View all photos for Cosy Room

Free toiletries, hair dryer, towels, soap

Cosy Room

8.0 out of 10
Very good
(5 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Swiss Style Double Room

Swiss Style Double Room | Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Swiss Style Double Room

9.6 out of 10
Exceptional
(5 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Alpine Roof Suite

Alpine Roof Suite | Living room | Flat-screen TV

Alpine Roof Suite

9.0 out of 10
Wonderful
(2 reviews)
  • Mountain view
  • 50 sq m
  • Sleeps 4
  • 1 Double Bed
  • Free WiFi

View all photos for Swiss Style Double Room Plus

Swiss Style Double Room Plus | Bathroom | Free toiletries, hair dryer, towels, soap

Swiss Style Double Room Plus

10.0 out of 10
Exceptional
(7 reviews)
  • 24 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Basic Room, Ground Floor

Free toiletries, hair dryer, towels, soap

Basic Room, Ground Floor

9.8 out of 10
Exceptional
(6 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

About the neighborhood

Located in Zermatt, Hotel Daniela is near a train station. Zermatt-Matterhorn Ski Paradise and Breuil-Cervinia Ski Area are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Matterhorn. Feeblitz Summer Toboggan Run and Frachey-Alpe Ciarcerio Funicular are also worth visiting. Enjoy the area's slopes with cross-country skiing and downhill skiing, and don't miss out on the snowshoeing and ice skating. Visit our Zermatt travel guide
Map
Steinmattstrasse 39, Postfach 354, Zermatt, VS, 3920

What's nearby

  • Zermatt-Matterhorn Ski Paradise
    Zermatt-Matterhorn Ski Paradise
    1 min walk - 0.0 miles
  • Zermatt - Furi
    Zermatt - Furi
    2 min walk - 0.1 miles
  • Furi - Riffelberg
    Furi - Riffelberg
    2 min walk - 0.1 miles
  • Furi Ski Area
    Furi Ski Area
    2 min walk - 0.1 miles
  • Kirchbrücke
    2 min walk - 0.1 miles

Getting around

  • Zermatt Gornergratbahn Station
    8 min walk

Restaurants

  • Hotel Post Zermatt
    5 min walk
  • Brown Cow Pub
    5 min walk
  • Old Zermatt
    2 min walk
  • Whymper-Stube
    6 min walk
  • Harry's Ski Bar
    3 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Free train station pick-up shuttle

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM

Things to do

  • Bicycle rentals
  • Bicycle tours
  • Full-service spa
  • Hot tub
  • Sauna
  • Ski storage
  • Steam room

Conveniences

  • Gift shop/newsstand
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Hot stone massages
  • Hot tub
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Thai massages
  • Treatment room

Accessibility

  • Elevator
  • Hardwood flooring in public areas
  • Tile flooring in public areas

More

  • 1 building
  • 3 floors
  • Built in 1988
  • Fireplace in lobby
  • Locally-owned and organized tours and activities
  • Reception hall
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Energy-saving switches in guestrooms
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7 AM - 9 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
This property enforces quiet hours from 10:00 PM to 7:00 AM
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Zermatt is in a car-free zone and can be reached only by train.
Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of CHF 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CHF 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds, sofa beds, and high chair
This property accepts credit cards, debit cards, mobile payments, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the hot tub, and guests under 18 years old are only allowed in the hot tub with adult supervision
Guests under 18 years old are not allowed in the spa

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Frequently asked questions

Is Hotel Daniela pet-friendly?

Yes, dogs are allowed at this property. There's a fee of CHF 20 per pet, per night. Service animals are exempt from fees.

How much is parking?

This hotel doesn't offer parking.

What time is check-in at Hotel Daniela?

Check-in start time: 3 PM; Check-in end time: 9:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Daniela?

Check-out is at 11:00 AM.

Where is Hotel Daniela located?

Situated in Zermatt, this spa hotel is steps from Zermatt-Matterhorn Ski Paradise, Zermatt - Furi, and Furi - Riffelberg. Furi Ski Area and Mountaineers Cemetery are just steps away. Zermatt Gornergratbahn Station is 8 minutes by foot and Zermatt Station is 9 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Daniela Reviews

9.6

Exceptional

9.6

Cleanliness

9.0

Location

9.6

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 368 out of 478 reviews
Rating 8 - Good. 93 out of 478 reviews
Rating 6 - Okay. 12 out of 478 reviews
Rating 4 - Poor. 1 out of 478 reviews
Rating 2 - Terrible. 4 out of 478 reviews

Reviews

Verified

10/10 Excellent

Kumiko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location, breakfast, staff. Late check-in.
Stayed 3 nights in Jun 2026
Verified

10/10 Excellent

Lynette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cutest hotel, exceptional breakfast, spa/sauna was an added plus!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

AMY

Liked: Cleanliness, amenities, property conditions & facilities
Amazing breakfast and lovely room
Stayed 1 night in Feb 2026
Verified

8/10 Good

Scott

Liked: Cleanliness, staff & service, amenities
Amazing breakfast, loverly room and facilities
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely wonderful property and staff!!! Cute little place with great amenities and super comfy bed. Snacks included helps a ton as well with how pricey Switzerland can be.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities
beautiful hotel great friendly helpful staff wonderful sweet and great breakfast
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with great staff and in a good location.
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and many small thought out details throughout the whole property. Spa was phenomenal as well.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place, delicious breakfast, spa was amazing. 10/10 would recommend
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant stay at Hotel Daniella. Close to everythinh in Zermatt and excellent service from the front desk.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, amenities, property conditions & facilities
We were exceptionally happy with our stay at Hotel Daniela. The room was a clean and comfortable blend of new renovation/modern amenities and Swiss charm. The spa was beautiful and well-appointed. Phenomenal breakfast with friendly servers. Great location that is a short walk to the city center and train station (though transit is provided by the hotel). Overall it was a great stay and we would stay here again on our next trip to Zermatt.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I simply think that, if you are looking for a place to stay in Zermatt, stop searching, you have found the place. Great hotel, great staff. Has to be one of the best in Zermatt, period!
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Leonardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful and cosy

A great hotel, great breakfast, great staff, I will definitely come back
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Kelsey

Liked: Cleanliness, amenities, property conditions & facilities
Amazing! The room was incredible. The sauna and spa was luxurious. We stayed there for our anniversary and they had a special surprise for us. The staff was so friendly and helpful. Breakfast was amazing. Truly a five-star experience. Will stay here again.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was excellent in every way. The amenities were first class. Nothing was left to chance. Staff friendly and helpful. Wonderful breakfast. Comfortable rooms.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff fantastic
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place. In the center of town. Very nice staff.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Daniella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful week! Staff very helpful, very much clean, wonderful breakfast and a delicious SPA.
Stayed 5 nights in Jan 2024
Verified

10/10 Excellent

Toby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a great hotel I would definitely stay there again. The workers were so nice and welcoming!
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room, amazing staff that gave great recommendations and was able to check in a bit earlier than scheduled which i really appreciated. 👏✌️
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel. Can’t wait to come back. The staff went out of their way to make sure we were taken care off.
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Ambica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely place with very attentive staff. The rooms are big with windows and balconies, very well appointed and Uber clean. The staff is well trained, proactive and helpful. Would love to stay here again.
Stayed 1 night in May 2024
Verified

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great cozy hotel. Awesome staff, wonderful breakfast and a relaxing spa. The details like the welcome board/map, flowers and a chocolate in the room were a nice touch. The free sweets and mini bar, also a nice touch. Great location and our room had view of the Matterhorn. Highly recommend this hotel.
Stayed 2 nights in Aug 2023
Verified

10/10 Excellent

Chi Wing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One relaxing night

This Hotel well exceeded my expectations. This started from the shuttle to and from the train station. The lady at the reception was very helpful and efficient. She provided lunch recommendation which is nice. The room was clean and modern. We shall be back the next time around.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Sue Lin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel Daniela was a superb experience in Zermatt. The front desk staff and dining area staff were attentive and most welcoming. The room had a great comfortable bed and the bathroom and closet area and all other areas were perfect. I will most definitely recommend this property to my traveling friends.
Stayed 3 nights in Nov 2023