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Hotel Butterfly

3.0 star property
Ski hotel with free breakfast and area shuttle service

Choose dates to view prices

Hotel Butterfly, BW Signature Collection welcomes guests in the Matterhorn region. Enjoy a complimentary breakfast buffet, relax on the garden terrace with mountain views. Ideal for skiing and golf, the property also offers a restaurant, sauna, steam room, and library.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Housekeeping
  • Laundry
  • Pet friendly
  • Free WiFi

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Deluxe Triple Room

1 bedroom, premium bedding, in-room safe, desk

Deluxe Triple Room

  • Sleeps 3

View all photos for Economy Queen Room

Bathroom | Shower, hair dryer, towels, soap

Economy Queen Room

  • Sleeps 2

View all photos for Classic Standard Room

Bathroom | Shower, hair dryer, towels, soap

Classic Standard Room

  • Sleeps 2

View all photos for Classic Double or Twin Room, Mountain View

Classic Double or Twin Room, Mountain View | 1 bedroom, premium bedding, in-room safe, desk

Classic Double or Twin Room, Mountain View

9.4 out of 10
Exceptional
(12 reviews)

Highlights

Balcony or patio
Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
Sofa bed - single
  • 20 sq m
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Triple Room, Mountain View

Deluxe Triple Room, Mountain View | 1 bedroom, premium bedding, in-room safe, desk

Deluxe Triple Room, Mountain View

9.4 out of 10
Exceptional
(9 reviews)

Highlights

Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
Sofa bed - single
Premium bedding
  • 26 sq m
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Economy Double Room, Mountain View

1 bedroom, premium bedding, in-room safe, desk

Economy Double Room, Mountain View

8.8 out of 10
Excellent
(6 reviews)

Highlights

Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Blackout drapes/curtains
Private bathroom
  • 17 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Triple Room, Balcony, Mountain View

Junior Triple Room, Balcony, Mountain View | 1 bedroom, premium bedding, in-room safe, desk

Junior Triple Room, Balcony, Mountain View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Blackout drapes/curtains
  • 28 sq m
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds and 1 Large Twin Sofa Bed

View all photos for Junior Suite

1 bedroom, premium bedding, in-room safe, desk

Junior Suite

  • Sleeps 3

About the neighborhood

Map
Bodmenstrasse 21, Zermatt, 3920

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 miles
  • Matterhorn Museum - 5 min walk - 0.3 miles
  • Zermatt–Sunnegga Funicular - 6 min walk - 0.4 miles
  • Zermatt - Furi - 6 min walk - 0.4 miles
  • Zermatt-Furi Gondola - 14 min walk - 0.8 miles

Getting around

  • Zermatt Gornergratbahn Station - 3 min walk

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Walliserkanne - ‬3 min walk
  • ‪Restaurant Derby - ‬2 min walk
  • ‪Le Petit Royal - ‬1 min walk
  • ‪Golden India - ‬2 min walk

About this property

Hotel Butterfly

Hotel near Zermatt - Furi
Located close to Matterhorn Museum and St. Mauritius Church, Hotel Butterfly provides a free breakfast buffet, a library, and laundry facilities. Hit the slopes at this hotel offering downhill skiing, a ski shuttle, and ski passes. The on-site international cuisine restaurant, Butterfly Restaurant, offers breakfast and dinner. Free in-room WiFi is available to all guests, along with a fireplace in the lobby and a bar.
Additional perks include:
  • A free area shuttle, helicopter/airplane tours, and bicycle parking
  • Laundry services, multilingual staff, and an elevator
  • A computer station, luggage storage, and a reception hall
  • Guest reviews say great things the breakfast, helpful staff, and location
Room features
All 64 rooms offer comforts such as premium bedding, in addition to perks like free WiFi and safes.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding and free cribs/infant beds
  • Bathrooms with showers and hair dryers
  • 26-inch flat-screen TVs with cable channels
  • Wardrobes/closets, electric kettles, and heating

Similar properties

Front of property - evening/night
Hotel Tannenhof
  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Restaurant
9.4 out of 10, Exceptional, 331 reviews
Hotel Tannenhof

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Free area shuttle
  • Ski shuttle nearby

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Butterfly Restaurant

Things to do

  • Bicycle cleaning area
  • Billiards/pool table
  • Downhill skiing
  • Helicopter/airplane tours
  • Library
  • Piano
  • Ski passes
  • Ski storage

Family friendly

  • Free area shuttle
  • In-room crib
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (31 inch wide door)
  • Hardwood flooring in room
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge

More

  • 1 building
  • 6 floors
  • Built in 1999
  • Fireplace in lobby
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 26-inch flat-screen TV with cable channels

Food and drink

  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:30 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Zermatt is in a car-free zone and can be reached only by train.

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of CHF 10 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 77 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CHF 10 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number CHE-439.305.524

We should mention

Only registered guests are allowed in the guestrooms

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Frequently asked questions

Is Hotel Butterfly pet-friendly?

Yes, Hotel Butterfly allows dogs (limit 1 total) with a maximum weight of up to 77 lbs per pet. There's a fee of CHF 10 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Hotel Butterfly ?

Hotel Butterfly doesn't offer parking.

What time is check-in at Hotel Butterfly ?

Check-in start time: 3:00 PM; Check-in end time: 10:30 PM. After-hours check-in is not available.

What time is check-out at Hotel Butterfly ?

Check-out is at 11 AM.

Where is Hotel Butterfly located?

Located near the slopes, this Zermatt City Centre hotel is in the mountains and within a 10-minute walk of Matterhorn Museum, St. Mauritius Church, and Mountaineers Cemetery. Zermatt - Furi and Zermatt-Furi Gondola are also within 15 minutes. Zermatt Gornergratbahn Station and Zermatt Station are within a 5-minute walk.

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Hotel Butterfly Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 642 out of 983 reviews
Rating 8 - Good. 274 out of 983 reviews
Rating 6 - Okay. 57 out of 983 reviews
Rating 4 - Poor. 5 out of 983 reviews
Rating 2 - Terrible. 5 out of 983 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Bonnie

Liked: Amenities, property conditions & facilities
I would highly recommend this hotel. The location was perfect, staff were very helpful and friendly, rooms were clean- all perfect
Stayed 2 nights in Oct 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Breakfast was very good as well, and afternoon tea and cakes was appreciated. WiFi was a bit slow at times but we were very happy with visit.
Stayed 2 nights in Aug 2025

10/10 Excellent

Clare

Liked: Cleanliness, amenities, property conditions & facilities
Great location, friendly staff, clean room with nice balcony view. Would definitely stay again!
Stayed 2 nights in Jun 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with friendly staff. Good breakfast and our room had a beautiful view.
Stayed 2 nights in May 2025

8/10 Good

Elena

Liked: Cleanliness, staff & service
Very nice stay! Close to the train station and the coop. Would recommend for a short stay.
Stayed 1 night in Jun 2025

10/10 Excellent

Bob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Zermatt central

Quite central location only 2 mins walk from station.
Stayed 2 nights in Jul 2025

10/10 Excellent

Marion

Liked: Cleanliness, amenities, property conditions & facilities
Very helpful staff.
Stayed 2 nights in May 2025

10/10 Excellent

jack

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great no frills option and unbeatable location — staff goes out of their way to please guests — breakfast is quite nice
Stayed 2 nights in Dec 2024

10/10 Excellent

KANG WOOK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best place in Zermatt !! Very close to train station, excellent breakfast. Reasonable price. But in order to see Mt. Matternhorn, you need to walk down for several minutes from hotel.
Stayed 2 nights in May 2025

10/10 Excellent

Connie

Liked: Cleanliness, amenities, property conditions & facilities
The facility is nice with balcony. Location is perfect and short walk from the train station. Afternoon coffee and cake is provided daily.
Stayed 3 nights in May 2025

10/10 Excellent

Taft

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, good breakfast, and friendly staff.
Stayed 3 nights in Oct 2022

8/10 Good

Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, room area really nice and spacious. Staff very v friendly. Breakfast is a bit repetitive with no change daily but otherwise perfect
Stayed 3 nights in Mar 2025

8/10 Good

Marion

Liked: Cleanliness, staff & service, amenities
Very convenient for station (5mins walk). Restaurant not always open for evening meal. Room spacious with nice balcony with good bathroom.
Stayed 2 nights in May 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, quiet and spacious room
Stayed 2 nights in Jun 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice alpine hotel

Really nice and cozy alpine style hotel. Perfect location within a 3-min walk from the train station, ski bus, Gornergrat train, and the main street with all the shops and ski rental. Good breakfast selection, enough of healthy choices. Really enjoyed the sauna and hamam facilities, too.
Stayed 7 nights in Dec 2024

8/10 Good

Anna

Liked: Cleanliness, amenities, property conditions & facilities
Nice location
Stayed 3 nights in Apr 2024

8/10 Good

Hsinyi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near to the train station and close to the main street. Room was spacious and there's a balcony too! Hotel provides free tea snacks everyday and there's water refill counter at the lobby. It's nice to return after a long day and watch Netflix on the TV.
Stayed 2 nights in Apr 2025

10/10 Excellent

debora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was an easy walk from train station. Hotel staff was wonderful and room was ready upon our arrival. View from our balcony was amazing and sweet sound of bells from grazing sheep nearby was heartwarming. Restaurant staff - Nicole and the gentlemen- were awesome! Thank you. Breakfast was abundant and delicious. We truly enjoyed our stay at Hotel Butterfly. Danke/Merci/Thank you!!
From our balcony!
Stayed 3 nights in May 2025

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved it here!!!! Such a cute hotel with great friendly staff!!!
Stayed 2 nights in Dec 2023

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, nice view
Stayed 3 nights in Aug 2023

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Included Breakfast was incredible. Beds weren’t very comfortable but everything else was fabulous.
Stayed 3 nights in Sep 2024

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful

Lovely hotel convenient to train and restaurants. Best hotel breakfast ever - included in stay.
Stayed 2 nights in Jun 2023

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed the wonderful breakfast and the afternoon tea. Loved all the flowers on the front of the hotel. Close to train station but very quiet.
Stayed 3 nights in Sep 2023

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very convenient with excellent staff. Everyone was courteous and helpful. We loved the location and transportation to and from the train station. The breakfast was wonderful. We will stay again on our next visit.
Stayed 1 night in Oct 2022

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bird time back. Always a great stay.
Stayed 7 nights in Feb 2023

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