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Hotel Butterfly

3.0 star property
Mountain ski retreat with restaurant and bar/lounge

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Photo gallery for Hotel Butterfly

Exterior
Reception
Bar (on property)
Snow and ski sports
Snow and ski sports

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • Bar
  • Pet friendly
  • Laundry
  • Free WiFi

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Classic Double or Twin Room, Mountain View

Classic Double or Twin Room, Mountain View | Premium bedding, in-room safe, desk, blackout drapes

Classic Double or Twin Room, Mountain View

Highlights

Balcony or patio
Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Sofa bed
Premium bedding
Blackout drapes/curtains
  • 20.0 sq m
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Economy Double Room, Mountain View

Premium bedding, in-room safe, desk, blackout drapes

Economy Double Room, Mountain View

Highlights

Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 16.0 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Triple Room, Balcony, Mountain View

Junior Triple Room, Balcony, Mountain View | Premium bedding, in-room safe, desk, blackout drapes

Junior Triple Room, Balcony, Mountain View

Highlights

Balcony
Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
Private bathroom
  • 28.0 sq m
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds and 1 Large Twin Sofa Bed

View all photos for Deluxe Triple Room, Mountain View

Deluxe Triple Room, Mountain View | Premium bedding, in-room safe, desk, blackout drapes

Deluxe Triple Room, Mountain View

Highlights

Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Sofa bed
Premium bedding
Blackout drapes/curtains
Private bathroom
  • 25.0 sq m
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

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About the neighborhood

Map
Bodmenstrasse 21, Zermatt, 3920

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 miles
  • Matterhorn Museum - 6 min walk - 0.3 miles
  • Zermatt - Furi - 7 min walk - 0.4 miles
  • Zermatt–Sunnegga Funicular - 8 min walk - 0.5 miles
  • Zermatt-Furi Gondola - 14 min walk - 0.8 miles

Getting around

  • Zermatt Gornergratbahn Station - 3 min walk

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Golden India - ‬3 min walk
  • ‪Bäckerei-Konditorei-, Tea-Room Hörnli - ‬2 min walk
  • ‪Pizzeria Ristorante Molino Seilerhaus - ‬3 min walk
  • ‪Le Petit Royal - ‬1 min walk

About this property

Hotel Butterfly

Hotel near Matterhorn Museum
Located close to St. Mauritius Church and Mountaineers Cemetery, Hotel Butterfly provides a free breakfast buffet, a library, and laundry facilities. Hit the slopes at this hotel offering downhill skiing, a ski shuttle, and ski passes. The on-site international cuisine restaurant, Butterfly Restaurant, offers breakfast and dinner. Free in-room WiFi is available to all guests, along with a fireplace in the lobby and a bar.
Additional perks include:
  • A free area shuttle, a bicycle cleaning area, and multilingual staff
  • Smoke-free premises, luggage storage, and a billiards/pool table
  • A reception hall, helicopter/airplane tours, and a computer station
  • Guest reviews say great things the breakfast, helpful staff, and location
Room features
All 64 rooms offer comforts such as premium bedding, in addition to perks like free WiFi and safes.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding and free cribs/infant beds
  • Bathrooms with showers and hair dryers
  • 26-inch flat-screen TVs with cable channels
  • Wardrobes/closets, electric kettles, and heating

Languages

English, French, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Free area shuttle
  • Ski shuttle nearby

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Butterfly Restaurant

Things to do

  • Bicycle cleaning area
  • Billiards/pool table
  • Downhill skiing
  • Helicopter/airplane tours
  • Library
  • Piano
  • Ski passes
  • Ski storage

Family friendly

  • Free area shuttle
  • In-room crib
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (31 inch wide door)
  • Hardwood flooring in room
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge

More

  • 1 building
  • 6 floors
  • Built in 1999
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 26-inch flat-screen TV with cable channels

Food and drink

  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:30 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Zermatt is in a car-free zone and can be reached only by train.

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of CHF 10 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 77 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CHF 10 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number CHE-439.305.524

We should mention

Only registered guests are allowed in the guestrooms

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Frequently asked questions

Is Hotel Butterfly pet-friendly?

Yes, Hotel Butterfly allows dogs (limit 1 total) with a maximum weight of up to 77 lbs per pet. There's a fee of CHF 10 per pet, per night. Service animals are exempt from fees.

How much is parking at Hotel Butterfly ?

Hotel Butterfly doesn't offer parking.

What time is check-in at Hotel Butterfly ?

Check-in start time: 3:00 PM; Check-in end time: 10:30 PM. After-hours check-in is not available.

What time is check-out at Hotel Butterfly ?

Check-out is at 11 AM.

Where is Hotel Butterfly located?

Located near the slopes, this Zermatt City Centre hotel is in the mountains and within a 10-minute walk of Matterhorn Museum, St. Mauritius Church, and Mountaineers Cemetery. Zermatt - Furi and Zermatt-Furi Gondola are also within 15 minutes. Zermatt Gornergratbahn Station and Zermatt Station are within a 5-minute walk.

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Hotel Butterfly Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 555 out of 862 reviews
Rating 8 - Good. 245 out of 862 reviews
Rating 6 - Okay. 52 out of 862 reviews
Rating 4 - Poor. 5 out of 862 reviews
Rating 2 - Terrible. 5 out of 862 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kristine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was close to the train station and the Main Street of Zermatt Would stay there again.
Stayed 3 nights in Apr 2025

10/10 Excellent

krzysztof

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic place to stay
Stayed 7 nights in Jan 2025

10/10 Excellent

hui wen

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious room
Stayed 1 night in Apr 2025

8/10 Good

Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, room area really nice and spacious. Staff very v friendly. Breakfast is a bit repetitive with no change daily but otherwise perfect
Stayed 3 nights in Mar 2025

10/10 Excellent

jack

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great no frills option and unbeatable location — staff goes out of their way to please guests — breakfast is quite nice
Stayed 2 nights in Dec 2024

8/10 Good

Lisa

Liked: Cleanliness, staff & service, amenities
It’s a great hotel, just off the Main Street so nice and quiet. Friendly and helpful staff. The rooms were really hot every night and no air conditioning. The breakfast was cold everyday we stayed, if it had hot plates they were not working. Varied choice available. Lift wasn’t working and we was on the 4th floor which wasn’t ideal. I would stay again.
Stayed 2 nights in Apr 2025

10/10 Excellent

Jody

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved our stay at the Butterfly! The staff was so friendly and the location can’t be beat. Super convenient to the train station, shops, skiing, and dozens of restaurants. We’ll definitely be back!
Stayed 2 nights in Dec 2024

10/10 Excellent

Nikola

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice alpine hotel

Really nice and cozy alpine style hotel. Perfect location within a 3-min walk from the train station, ski bus, Gornergrat train, and the main street with all the shops and ski rental. Good breakfast selection, enough of healthy choices. Really enjoyed the sauna and hamam facilities, too.
Stayed 7 nights in Dec 2024

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and the entire staff were friendly, helpful and welcoming.
Stayed 3 nights in Sep 2024

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great three night stay. Very comfortable hotel in good location off Main Street and near train station. Has many amenities such as good breakfast, steam and sauna, and restaurant and bar just off lobby. I misplaced ID and credit card (thought they were lost) but housekeeping found and called me day I was leaving. Highly recommed.
Stayed 3 nights in Jan 2025

10/10 Excellent

Killian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had such a lovely stay, everyone was so friendly and accommodating.
Stayed 1 night in Aug 2024

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location as it is less than one block from the train station (no cars are allowed in Zermatt). Clean facilities and helpful guest services. Breakfast was great and free with a stay. Cheap beer at the bar which is unheard of in Switzerland. Balcony was nice but could be loud at times but overall Zermatt is a very quiet place.
Stayed 2 nights in Dec 2024

10/10 Excellent

Julita

Liked: Cleanliness, staff & service, property conditions & facilities
A quiet, comfortable hotel in an excellent location.
Stayed 1 night in May 2024

10/10 Excellent

Si Jia Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, comfortable and clean room. Pretty near the zermatt main station as well as the Gornergret station which makes it quite convenient. Several shops and food options around.

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice hotel . well located
Stayed 2 nights in Jul 2024

10/10 Excellent

Laura A

Very friendly and helpful staff, easy to find, close to everything, atmosphere of the hotel made you feel like you were in Switzerland
Stayed 2 nights in Jun 2024

10/10 Excellent

CARLOS

Liked: Cleanliness, staff & service, property conditions & facilities
Very good breakfast
Stayed 2 nights in Sep 2024

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was spacious, comfortable and had a balcony with a view of the mountains. Perfect spot close to the train station and the breakfast and dinner first class.
Stayed 2 nights in Sep 2024

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay!! Very close to the train station and convenient to many shops and restaurants. The breakfast buffet was great. Definitely will stay here again.
Stayed 2 nights in Jun 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice location!
Stayed 1 night in Jun 2024

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful Hotel

This is a wonderful hotel located less than a 5-minute walk from the train station. The staff are wonderful; friendly, helpful, and informative. The rooms are large and have been recently renovated. The beds are comfortable and plenty of pillows are provided.
Stayed 3 nights in Oct 2024

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Included Breakfast was incredible. Beds weren’t very comfortable but everything else was fabulous.
Stayed 3 nights in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, quiet and spacious room
Stayed 2 nights in Jun 2024

10/10 Excellent

Hitoshi

Liked: Cleanliness, staff & service, property conditions & facilities
Great place. Highly recommended.
Stayed 3 nights in Jul 2024