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Hotel Butterfly

3.0 star property
Mountain ski retreat with restaurant and bar/lounge

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Photo gallery for Hotel Butterfly

Exterior
Snow and ski sports
1 bedroom, premium bedding, in-room safe, desk
Reception
Land view from property

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • Bar
  • Pet friendly
  • Laundry
  • Free WiFi

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Classic Double or Twin Room, Mountain View

Classic Double or Twin Room, Mountain View | 1 bedroom, premium bedding, in-room safe, desk

Classic Double or Twin Room, Mountain View

Highlights

Balcony or patio
Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Sofa bed - single
Premium bedding
  • 20 sq m
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Economy Double Room, Mountain View

1 bedroom, premium bedding, in-room safe, desk

Economy Double Room, Mountain View

Highlights

Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
Premium bedding
Private bathroom
  • 16 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Triple Room, Balcony, Mountain View

Junior Triple Room, Balcony, Mountain View | 1 bedroom, premium bedding, in-room safe, desk

Junior Triple Room, Balcony, Mountain View

Highlights

Balcony
Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
Premium bedding
  • 28 sq m
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds and 1 Large Twin Sofa Bed

View all photos for Deluxe Triple Room, Mountain View

Deluxe Triple Room, Mountain View | 1 bedroom, premium bedding, in-room safe, desk

Deluxe Triple Room, Mountain View

Highlights

Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Sofa bed - single
Premium bedding
Blackout drapes/curtains
  • 25 sq m
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Junior Suite

1 bedroom, premium bedding, in-room safe, desk

Junior Suite

  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Classic Standard Room

Bathroom | Shower, hair dryer, towels, soap

Classic Standard Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Triple Room

1 bedroom, premium bedding, in-room safe, desk

Deluxe Triple Room

  • Sleeps 3
  • 1 Twin Sofa Bed and 2 Twin Beds

View all photos for Economy Queen Room

Bathroom | Shower, hair dryer, towels, soap

Economy Queen Room

  • Sleeps 2
  • 1 Queen Bed

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Exterior

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  • Free WiFi
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9.2 out of 10, Wonderful, 76 reviews
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About the neighborhood

Map
Bodmenstrasse 21, Zermatt, 3920

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 miles
  • Matterhorn Museum - 5 min walk - 0.3 miles
  • Zermatt–Sunnegga Funicular - 6 min walk - 0.4 miles
  • Zermatt - Furi - 6 min walk - 0.4 miles
  • Zermatt-Furi Gondola - 14 min walk - 0.8 miles

Getting around

  • Zermatt Gornergratbahn Station - 3 min walk

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Golden India - ‬3 min walk
  • ‪Bäckerei-Konditorei-, Tea-Room Hörnli - ‬2 min walk
  • ‪Pizzeria Ristorante Molino Seilerhaus - ‬3 min walk
  • ‪Le Petit Royal - ‬1 min walk

About this property

Hotel Butterfly

Hotel near Matterhorn Museum
Located close to St. Mauritius Church and Mountaineers Cemetery, Hotel Butterfly provides a free breakfast buffet, a library, and laundry facilities. Hit the slopes at this hotel offering downhill skiing, a ski shuttle, and ski passes. The on-site international cuisine restaurant, Butterfly Restaurant, offers breakfast and dinner. Free in-room WiFi is available to all guests, along with a fireplace in the lobby and a bar.
Additional perks include:
  • A free area shuttle, a billiards/pool table, and bicycle parking
  • Multilingual staff, smoke-free premises, and a reception hall
  • An elevator, helicopter/airplane tours, and luggage storage
  • Guest reviews say great things the breakfast, helpful staff, and location
Room features
All 64 rooms offer comforts such as premium bedding, in addition to perks like free WiFi and safes.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding and free cribs/infant beds
  • Bathrooms with showers and hair dryers
  • 26-inch flat-screen TVs with cable channels
  • Wardrobes/closets, electric kettles, and heating

Languages

English, French, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Free area shuttle
  • Ski shuttle nearby

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Butterfly Restaurant

Things to do

  • Bicycle cleaning area
  • Billiards/pool table
  • Downhill skiing
  • Helicopter/airplane tours
  • Library
  • Piano
  • Ski passes
  • Ski storage

Family friendly

  • Free area shuttle
  • In-room crib
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (31 inch wide door)
  • Hardwood flooring in room
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge

More

  • 1 building
  • 6 floors
  • Built in 1999
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 26-inch flat-screen TV with cable channels

Food and drink

  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:30 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Zermatt is in a car-free zone and can be reached only by train.

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of CHF 10 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 77 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CHF 10 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number CHE-439.305.524

We should mention

Only registered guests are allowed in the guestrooms

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Frequently asked questions

Is Hotel Butterfly pet-friendly?

Yes, Hotel Butterfly allows dogs (limit 1 total) with a maximum weight of up to 77 lbs per pet. There's a fee of CHF 10 per pet, per night. Service animals are exempt from fees.

How much is parking at Hotel Butterfly ?

Hotel Butterfly doesn't offer parking.

What time is check-in at Hotel Butterfly ?

Check-in start time: 3:00 PM; Check-in end time: 10:30 PM. After-hours check-in is not available.

What time is check-out at Hotel Butterfly ?

Check-out is at 11 AM.

Where is Hotel Butterfly located?

Located near the slopes, this Zermatt City Centre hotel is in the mountains and within a 10-minute walk of Matterhorn Museum, St. Mauritius Church, and Mountaineers Cemetery. Zermatt - Furi and Zermatt-Furi Gondola are also within 15 minutes. Zermatt Gornergratbahn Station and Zermatt Station are within a 5-minute walk.

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Hotel Butterfly Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 585 out of 906 reviews
Rating 8 - Good. 257 out of 906 reviews
Rating 6 - Okay. 54 out of 906 reviews
Rating 4 - Poor. 5 out of 906 reviews
Rating 2 - Terrible. 5 out of 906 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Umesh

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay
Stayed 2 nights in May 2025

10/10 Excellent

Clare

Liked: Cleanliness, amenities, property conditions & facilities
Great location, friendly staff, clean room with nice balcony view. Would definitely stay again!
Stayed 2 nights in Jun 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with friendly staff. Good breakfast and our room had a beautiful view.
Stayed 2 nights in May 2025

10/10 Excellent

Marion

Liked: Cleanliness, amenities, property conditions & facilities
Very helpful staff.
Stayed 2 nights in May 2025

10/10 Excellent

Kristine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was close to the train station and the Main Street of Zermatt Would stay there again.
Stayed 3 nights in Apr 2025

10/10 Excellent

Doug

Liked: Cleanliness, property conditions & facilities
The hotel had a perfect location. Within walking distance of the train station and next to the Main Street in the city. The complimentary breakfast and afternoon tea was such a pleasant bonus. Everything was top notch.
Stayed 2 nights in May 2025

10/10 Excellent

Connie

Liked: Cleanliness, amenities, property conditions & facilities
The facility is nice with balcony. Location is perfect and short walk from the train station. Afternoon coffee and cake is provided daily.
Stayed 3 nights in May 2025

6/10 Okay

Ken

Liked: Cleanliness, property conditions & facilities
Good location )close to train station(, minimal amenities. Just ok.
Stayed 1 night in May 2025

10/10 Excellent

STANISLAVC

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was awesome! The hotel is just a 5-minute walk from the train station, bus stop, and shopping center, making it incredibly convenient. The staff went above and beyond to make our stay special—they even offered complimentary tee time in the afternoon. On our last day, as we traveled to Milan on an early train, they thoughtfully packed us a lunch to take with us. Truly outstanding service and hospitality!
Stayed 2 nights in May 2025

8/10 Good

Marion

Liked: Cleanliness, staff & service, amenities
Very convenient for station (5mins walk). Restaurant not always open for evening meal. Room spacious with nice balcony with good bathroom.
Stayed 2 nights in May 2025

10/10 Excellent

jack

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great no frills option and unbeatable location — staff goes out of their way to please guests — breakfast is quite nice
Stayed 2 nights in Dec 2024

8/10 Good

Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, room area really nice and spacious. Staff very v friendly. Breakfast is a bit repetitive with no change daily but otherwise perfect
Stayed 3 nights in Mar 2025

10/10 Excellent

Virginia

A
Stayed 3 nights in May 2025

8/10 Good

Hsinyi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near to the train station and close to the main street. Room was spacious and there's a balcony too! Hotel provides free tea snacks everyday and there's water refill counter at the lobby. It's nice to return after a long day and watch Netflix on the TV.
Stayed 2 nights in Apr 2025

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 2 nights in Mar 2025

10/10 Excellent

hui wen

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious room
Stayed 1 night in Apr 2025

8/10 Good

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Really great stay for 3 nights. Downfall - a gentleman working the restaurant was generally rude, but worse; he had a cold and would wipe his nose with his hands then go to clean tables and handle cutlery. We witnessed this 2 mornings in a row and was disgusted my this employee.
Stayed 3 nights in Jun 2025

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and the entire staff were friendly, helpful and welcoming.
Stayed 3 nights in Sep 2024

10/10 Excellent

Jody

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved our stay at the Butterfly! The staff was so friendly and the location can’t be beat. Super convenient to the train station, shops, skiing, and dozens of restaurants. We’ll definitely be back!
Stayed 2 nights in Dec 2024

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great stay during my spur-of-the-moment decision to visit Zermatt. The room was spacious, tidy, and clean and the bedding was VERY comfortable. Fantastic after a day of exploring. It would have been nice to have some tea/coffee/bottle opener facilities in the room though. It's conveniently located near the train station so that you don't have to rely on transport to get to/from the hotel but from what I could tell, you could organise transport with them if you need it. Thankfully, I was able to walk everywhere that I needed to. I can definitely recommend this hotel.
Stayed 1 night in May 2025

10/10 Excellent

Renee

Liked: Amenities
Hotel was welcoming and very clean . Staff was exceptional and friendly . The breakfast was amazing. B proximity to train station was a huge bonus . Only downside was in the approach to the property that on the left hand side was either a very rundown hotel or an extended stay for meth addicts . There was old wood piled up and furniture piled in a garage like area. It was trashy and not something you want to walk by on your approach to a hotel you are staying at
Stayed 2 nights in May 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice alpine hotel

Really nice and cozy alpine style hotel. Perfect location within a 3-min walk from the train station, ski bus, Gornergrat train, and the main street with all the shops and ski rental. Good breakfast selection, enough of healthy choices. Really enjoyed the sauna and hamam facilities, too.
Stayed 7 nights in Dec 2024

8/10 Good

Charmaine

Liked: Cleanliness, amenities, property conditions & facilities
Well located and easy access to everything- dining, shopping and excursions. Front desk staff extremely busy and not overly friendly but polite. Room was comfortable and good amenities. We did get the room at the loft - since we were travelling light and only there for two nights this was ok but if we did have a case it may have been an issue as the stairs are narrow. Breakfast adequate and the afternoon complimentary tea/coffee/cake was a nice little perk.
Stayed 2 nights in Apr 2025

10/10 Excellent

Julita

Liked: Cleanliness, staff & service, property conditions & facilities
A quiet, comfortable hotel in an excellent location.
Stayed 1 night in May 2024

10/10 Excellent

Nikola

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Feb 2025