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Hotel Bristol

3.0 star property
Hotel with a full-service spa, steps from Zermatt-Matterhorn Ski Paradise

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Photo gallery for Hotel Bristol

Interior entrance
1 bedroom, in-room safe, soundproofing, free WiFi
Lobby sitting area
Exterior
Lobby sitting area

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet friendly
  • Laundry
  • Free WiFi

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Double Room, Mountain View

1 bedroom, in-room safe, soundproofing, free WiFi

Double Room, Mountain View

Highlights

Balcony
Soundproofed
Heating
TV
Separate bedroom
Hair dryer
Bathrobes
Private bathroom
  • 17 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room, Mountain View (Matterhorn)

View from room

Superior Double Room, Mountain View (Matterhorn)

Highlights

Balcony
Soundproofed
Heating
TV
Separate bedroom
Hair dryer
Bathrobes
Private bathroom
  • 28 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Standard Single Room, Mountain View

Standard Single Room, Mountain View | 1 bedroom, in-room safe, soundproofing, free WiFi

Standard Single Room, Mountain View

Highlights

Balcony
Soundproofed
Heating
TV
Separate bedroom
Hair dryer
Bathrobes
Private bathroom
  • 13 sq m
  • Mountain view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room, Mountain View (Matterhorn)

Double Room, Mountain View (Matterhorn) | 1 bedroom, in-room safe, soundproofing, free WiFi

Double Room, Mountain View (Matterhorn)

Highlights

Balcony
Soundproofed
Heating
Free cribs/infant beds
TV
Separate bedroom
Hair dryer
Bathrobes
  • 19 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed

View all photos for Quadruple Room, Mountain View

Quadruple Room, Mountain View | 1 bedroom, in-room safe, soundproofing, free WiFi

Quadruple Room, Mountain View

Highlights

Balcony
Soundproofed
Heating
Free cribs/infant beds
TV
Separate bedroom
Hair dryer
Bathrobes
  • 32 sq m
  • Mountain view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Triple Room, Mountain View

1 bedroom, in-room safe, soundproofing, free WiFi

Triple Room, Mountain View

Highlights

Balcony
Soundproofed
Heating
Free cribs/infant beds
TV
Separate bedroom
Hair dryer
Bathrobes
  • 27 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Superior Double Room, Mountain View

1 bedroom, in-room safe, soundproofing, free WiFi

Superior Double Room, Mountain View

Highlights

Balcony
Soundproofed
Heating
TV
Separate bedroom
Hair dryer
Bathrobes
Private bathroom
  • 27 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room (Matterhorn View)

Deluxe Double Room (Matterhorn View) | 1 bedroom, in-room safe, soundproofing, free WiFi

Deluxe Double Room (Matterhorn View)

Highlights

Balcony
Soundproofed
Heating
TV
Separate bedroom
Hair dryer
Bathrobes
Private bathroom
  • 39 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room, 1 Queen Bed

Single Room, 1 Queen Bed | View from room

Single Room, 1 Queen Bed

Highlights

Balcony
Soundproofed
Heating
TV
Separate bedroom
Hair dryer
Bathrobes
Private bathroom
  • 15 sq m
  • Mountain view
  • Sleeps 1
  • 1 Queen Bed

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Exterior

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9.2 out of 10, Wonderful, 74 reviews
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About the neighborhood

Map
Schluhmattstr. 3, Zermatt, VS, 3920

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 miles
  • Zermatt - Furi - 1 min walk - 0.0 miles
  • Matterhorn Museum - 3 min walk - 0.2 miles
  • Zermatt–Sunnegga Funicular - 6 min walk - 0.4 miles
  • Zermatt-Furi Gondola - 10 min walk - 0.5 miles

Getting around

  • Zermatt Gornergratbahn Station - 9 min walk
  • Sion (SIR) - 77 min drive

Restaurants

  • ‪Restaurant du Pont - ‬4 min walk
  • ‪Brown Cow - pub - ‬6 min walk
  • ‪Old Zermatt - ‬4 min walk
  • ‪Zermatt Kaffee Rösterei & Kitchen - ‬3 min walk
  • ‪Harry`s Ski Bar - ‬3 min walk

About this property

Hotel Bristol

Hotel near Zermatt-Matterhorn Ski Paradise
Consider a stay at Hotel Bristol and take advantage of a terrace, a garden, and an arcade/game room. Treat yourself to a massage at the onsite spa. In addition to a library and dry cleaning/laundry services, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), free train station pick-up, and a front-desk safe
  • An elevator, luggage storage, and a computer station
  • Smoke-free premises and tour/ticket assistance
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms at Hotel Bristol offer thoughtful touches such as bathrobes, in addition to amenities like free WiFi and safes.
Extra amenities include:
  • Bathrooms with tubs or showers and hair dryers
  • Balconies and heating

Languages

English, French, German, Italian, Portuguese, Spanish, Swedish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Free train station pick-up and drop-off shuttle from 8:00 AM to 5:30 PM
  • Train station shuttle at scheduled times
  • Ski shuttle nearby

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: CHF 25 per person
  • A bar/lounge

Things to do

  • Arcade/game room
  • Full-service spa
  • Library
  • Sauna
  • Ski equipment rentals
  • Ski passes
  • Ski storage
  • Steam room

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible train station shuttle
  • Elevator

More

  • 1 building
  • 5 floors
  • Smoke-free property

Room amenities

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV

More

  • Heating
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:30 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Zermatt is in a car-free zone and can be reached only by train.

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of CHF 10.00 per pet, per night
Welcoming dogs only

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CHF 80.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 25.00 per person
  • Pet fee: CHF 10.00 per pet, per night
  • Rollaway bed fee: CHF 80.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Clothing, including swimwear, is not permitted for guests using this property’s spa facilities.

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A car is not required for transportation to and from this property

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Bristol Zermatt
Hotel Bristol Zermatt
Hotel Bristol Hotel
Bristol Hotel Zermatt
Hotel Bristol Zermatt
Hotel Bristol Hotel Zermatt

Frequently asked questions

Is Hotel Bristol pet-friendly?

Yes, dogs are allowed at this property. There's a fee of CHF 10.00 per pet, per night.

How much is parking at Hotel Bristol?

This hotel doesn't offer parking.

What time is check-in at Hotel Bristol?

Check-in start time: 3 PM; Check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Bristol?

Check-out is at 11 AM.

Where is Hotel Bristol located?

Situated in Zermatt, this spa hotel is steps from Zermatt-Matterhorn Ski Paradise, Zermatt - Furi, and Furi Ski Area. Furi - Riffelberg and Mountaineers Cemetery are just steps away. Zermatt Gornergratbahn Station is 9 minutes by foot and Zermatt (QZB-Zermatt Train Station) is 9 minutes.

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Hotel Bristol Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 412 out of 648 reviews
Rating 8 - Good. 202 out of 648 reviews
Rating 6 - Okay. 25 out of 648 reviews
Rating 4 - Poor. 4 out of 648 reviews
Rating 2 - Terrible. 5 out of 648 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10

Lovely hotel, family run
Stayed 2 nights in Apr 2025

8/10

A little walk from the train station and shopping but property was very nice! Check in was very busy but was easy.
Stayed 1 night in Jun 2025

10/10

Location is good and from our balcony on 3rd floor we can see the Matterhorn. The property also serves a good breakfast. The bus stop is just across the street from the hotel.
Stayed 3 nights in Jun 2025

8/10

Balcony has a good view of Matterhorn and rooms are clean. Breakfast was good but need to cook your own eggs and waffles 🙂
Stayed 2 nights in May 2025

10/10

Very pleasant stay. I would recommend this property to all family and friends! Friendly staff, clean, and hospitable. Only stayed one day and felt incredibly recharged after. Nothing negative about this property at all!
Stayed 1 night in May 2025

10/10

I would highly recommend this hotel. Conveniently located and 10mins walk from train station and shopping area and restaurants. We had a great view of the Matterhorn from our bedroom. Thank you Bristol Hotel for that.
Stayed 1 night in May 2025

10/10

Frankie and Josefine run a beautiful hotel with a friendly and efficient staff. Perfect location with great Matterhorn views.
Stayed 7 nights in Feb 2025

10/10

Fantastic holiday. The physical property is gorgeous, clean, modern and the perfect location in Central Zermatt. Fantastic breakfast. Wonderful Matterhorn view. Incredibly pleasant, helpful and professional staff.
Stayed 8 nights in Feb 2025

10/10

Great experience in a location just off the main street but very close to the action. The spa and sauna facilities were a much needed perk on a long trip for the two of us.
Stayed 1 night in Nov 2024

10/10

This hotel was amazing! The breakfast is one of the best hotel breakfast I’ve ever had and the room was clean and the bathroom had a nice tub. The room had a big patio, and the facilities ( sauna, steam room) were great!
Stayed 1 night in Oct 2024

10/10

Best breakfast and sauna
Stayed 1 night in Oct 2024

10/10

Close to two very good restaurants and one very good Pub enjoyed my stay
Stayed 1 night in Sep 2022

8/10

Good location to tour around all attractions
Stayed 1 night in Sep 2023

10/10

Great location, super friendly staff, and an overall wonderful experience
Stayed 4 nights in Dec 2022

10/10

Nice clean hotel, very convenient and reception was very kindful
Stayed 2 nights in Oct 2023

10/10

It's a fantastic little hotel, location was great, staffs were friendly, especially Karolina. We enjoyed our stay at Zermatt, woke up to the beautiful view of golden Matterhorn. Will definitely be back if we ever visit Zermatt again.
Stayed 2 nights in Apr 2024

10/10

Great option in Zermatt.
Stayed 1 night in Jun 2022

10/10

Friendly and helpful staff. Very grateful for everything. Recommended for all the amenities and proximity.
Stayed 2 nights in Oct 2024

10/10

Place was beautiful and clean. Great view of the Matterhorn
Stayed 2 nights in Apr 2024

10/10

Great staff, friendly & helpful !
Stayed 3 nights in May 2024

8/10

I had a great experience with Bristol hotel. I’d like recommend friends to stay here for future visiting Zermatt.
Stayed 3 nights in Dec 2022

10/10

Excellent
Stayed 2 nights in Sep 2024

10/10

You can tell the owners take a tremendous amount of pride in this property. Almost feels like a large bed and breakfast. Rooms are beautiful and the view of the Matterhorn was incredible !

10/10

All was very good. Staff was professional and delivered a great product.
Stayed 2 nights in Apr 2024

8/10

Breakfast was amazing. Only minor irritations were a broken trash can in bathroom and food from previous occupants was left in fridge.
Stayed 1 night in May 2024