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Hotel Alphubel Zermatt

2.0 star property
Hotel with free breakfast, steps from Zermatt-Matterhorn Ski Paradise

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Photo gallery for Hotel Alphubel Zermatt

Deluxe Double Room, Balcony | Balcony view
Lobby sitting area
Free daily buffet breakfast
Double Room | Hypo-allergenic bedding, minibar, in-room safe, desk
Property grounds

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pet friendly
  • Housekeeping
  • Free WiFi

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Quadruple Room

Quadruple Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Quadruple Room

Highlights

Heating
LCD TV
Hypo-allergenic bedding
Pillow menu
Private bathroom
Hair dryer
Minibar
Cable channels
  • 23 sq m
  • Mountain view
  • Sleeps 4
  • 4 Twin Beds

View all photos for Triple Room

Triple Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Triple Room

Highlights

Heating
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Private bathroom
Hair dryer
Minibar
  • 20 sq m
  • Mountain view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Single Room

Single Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Single Room

Highlights

Heating
LCD TV
Hypo-allergenic bedding
Pillow menu
Private bathroom
Hair dryer
Minibar
Cable channels
  • 11 sq m
  • Mountain view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Double Room, Balcony

Deluxe Double Room, Balcony | Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Double Room, Balcony

Highlights

Balcony
Heating
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Private bathroom
Hair dryer
  • 21 sq m
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Double Room

Double Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Double Room

Highlights

Heating
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Private bathroom
Hair dryer
Minibar
  • 15 sq m
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds

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Exterior

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  • Free WiFi
  • Breakfast available
  • Housekeeping
8.6 out of 10, Excellent, 347 reviews
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About the neighborhood

Map
Brantschenhaus 7, Zermatt, VS, 3920

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 miles
  • Zermatt - Furi - 4 min walk - 0.3 miles
  • Matterhorn Museum - 5 min walk - 0.3 miles
  • Zermatt-Furi Gondola - 12 min walk - 0.7 miles
  • Sunnegga Ski Resort - 20 min drive - 3.2 miles

Getting around

  • Zermatt Gornergratbahn Station - 3 min walk
  • Geneva International Airport (GVA) - 162 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Bäckerei-Konditorei-, Tea-Room Hörnli - ‬1 min walk
  • ‪Pizzeria Ristorante Molino Seilerhaus - ‬2 min walk
  • ‪Le Petit Royal - ‬1 min walk
  • ‪Stefanie's Creperie - ‬2 min walk

About this property

Hotel Alphubel Zermatt

Hotel near Zermatt-Matterhorn Ski Paradise
You can look forward to a free breakfast buffet, a terrace, and a garden at Hotel Alphubel Zermatt. Free in-room WiFi and a bar are available to all guests.
Additional perks include:
  • Smoke-free premises, a TV in the lobby, and a front-desk safe
  • An elevator, concierge services, and luggage storage
  • Tour/ticket assistance
  • Guest reviews give top marks for the helpful staff and location
Room features
All guestrooms at Hotel Alphubel Zermatt feature perks such as pillow menus, as well as amenities like free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with tubs or showers and free toiletries
  • LCD TVs with cable channels
  • Heating, daily housekeeping, and desks

Languages

English, French, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Ski shuttle nearby

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge

Things to do

  • Ski storage
  • TV in common areas

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • In the mountains
  • Terrace

Accessibility

  • Elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Minibar

More

  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 9:00 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Zermatt is in a car-free zone and can be reached only by train.

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of CHF 25 per pet, per night

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CHF 25 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 2 stars.

Property is also known as

Hotel Alphubel Zermatt Hotel
Alphubel Hotel
Alphubel Hotel Zermatt
Alphubel Zermatt
Hotel Alphubel
Hotel Alphubel Zermatt
Hotel Alphubel Zermatt Zermatt
Hotel Alphubel Zermatt Hotel Zermatt

Frequently asked questions

Is Hotel Alphubel Zermatt pet-friendly?

Yes, pets are allowed at this property. There's a fee of CHF 25 per pet, per night.

How much is parking at Hotel Alphubel Zermatt?

This property doesn't offer parking.

What time is check-in at Hotel Alphubel Zermatt?

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Alphubel Zermatt?

Check-out is at 11:00 AM.

Where is Hotel Alphubel Zermatt located?

Located in Zermatt City Centre, this hotel is steps from Zermatt-Matterhorn Ski Paradise and Zermatt Visitor Center. Tour Monte Rosa and Zermatt - Furi are also within 5 minutes. Zermatt Gornergratbahn Station and Zermatt (QZB-Zermatt Train Station) are within a 5-minute walk.

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Hotel Alphubel Zermatt Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 252 out of 567 reviews
Rating 8 - Good. 241 out of 567 reviews
Rating 6 - Okay. 59 out of 567 reviews
Rating 4 - Poor. 10 out of 567 reviews
Rating 2 - Terrible. 5 out of 567 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Vik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great spot to stay for a solo traveler! It was not the finest place, but the location was amazing, breakfast was delicious and included, it felt very safe, and the view from the balcony was breathtaking!
Stayed 2 nights in Apr 2025

10/10 Excellent

robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great location! Not too far off the main walkway but far enough so very little noise. Great place to stay!
Stayed 1 night in Apr 2025

6/10 Okay

Nancy

Disliked: Amenities
The reception was quick and accommodating upon our arrival. However, for a 3-star hotel, the price felt too expensive—especially considering it was off-season. The room was small, the bed was quite hard, and there were no amenities like a kettle or complimentary coffee. That said, I did enjoy the atmosphere of the breakfast area—it felt open and airy, a nice space to start the day. The surrounding area is also walkable, which was a plus.
Stayed 3 nights in Apr 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room, breakfast, view are all good Water boiler/coffee machine in the room would be perfect
Stayed 1 night in Feb 2025

8/10 Good

Joseph J

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice room with good bathroom. Reception is in adjoining property. Very nice breakfast included. Centre of Zermatt, close to train station, very good for ski access and for arrival and departure.
Stayed 4 nights in Mar 2025

10/10 Excellent

Laura Edith

All was excellent !
Stayed 1 night in Jan 2025

6/10 Okay

Paula

To check in we needed to go to a different hotel.! The carpet in our room was worn and stained. Room size was comfortable. No wall decorations at all. Beds were fine. Bathtub/shower challenging for older adults. Generous breakfast.
Stayed 2 nights in Apr 2025

8/10 Good

Andreas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good little hotel very conveniently located near the train station. Excellent breakfast, helpful and smiling employess.
Stayed 8 nights in Oct 2024

10/10 Excellent

Avis J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was easy to locate and convenient for the train station, shopping, and restaurants.
Stayed 2 nights in Sep 2024

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff and place. Would stay again!!!
Stayed 2 nights in Jun 2024

10/10 Excellent

patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Location excellent, clean lovely hotel. Beautiful balcony
Stayed 1 night in Sep 2024

10/10 Excellent

Jose

Liked: Cleanliness, amenities, property conditions & facilities
Excelent for solo travelers!
Stayed 1 night in Jul 2024

10/10 Excellent

Christophe

Liked: Cleanliness, staff & service, property conditions & facilities
Central location, ease of check in, fair price, good breakfast
Stayed 2 nights in Apr 2024

10/10 Excellent

Raymond-Yves

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room and so close to the train station. Breakfast was very good.
Stayed 2 nights in Jul 2024

8/10 Good

Amanda

Liked: Staff & service, amenities
We had a wonderful stay!
Stayed 1 night in Sep 2022

10/10 Excellent

Yuhui

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay
Stayed 3 nights in Feb 2023

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at the Alphubel. The breakfast room was spacious with friendly staff and plentiful choices.
Stayed 2 nights in May 2024

10/10 Excellent

Rowena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and the location is close to the train station.
Stayed 1 night in Apr 2024

10/10 Excellent

C N

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Basic room, but clean and comfortable with a balcony. Easy walk from the train station and centrally located in the village. Met our needs perfectly.
Stayed 4 nights in Aug 2024

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
I gave the property 4 stars for the age of the property, especially in the room (carpet, decor, etc.), and incrediblye tiny-ness of the bathroom-- it's smaller than RV bathrooms but gets the job done. HOWEVER, for the area and for primarily being a ski resort rental, it was way more than adequate and I'd definitely stay there again. The beds were just as comfy as the other two high-end boutique hotels where my family stayed (Zurich and Geneva). The staff was very friendly, the breakfast more than adequate, and the location is great too-- very close to the train station and main street, but set back enough to be quiet. Overall we had a great time and I'd stay there again.
Stayed 3 nights in Dec 2024

10/10 Excellent

Max

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay for skiing! Breakfast was included which is a huge plus for staying in Zermatt. Staff was very friendly as well
Stayed 4 nights in Jan 2024

10/10 Excellent

Beatriz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff was great. Property is a 5 minute walk from train station centrally located in the heart of Zermatt.
Stayed 2 nights in Jun 2024

10/10 Excellent

Swain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel! 5 mins walk from the train station and on the Main Street for shopping and dining
Stayed 2 nights in Dec 2023

8/10 Good

vijay

Liked: Cleanliness, amenities, property conditions & facilities
PROPERTY WAS NEARBY TO STATION WITH BASIC FACILITIES ,ROOM WAS GOOD HAVING GOOD VIEW FOR THE MOUNTAINS, ENGLISH BREAKFAST WAS A DELIGHT.
Stayed 2 nights in May 2024

8/10 Good

Ilan

Liked: Cleanliness, staff & service, property conditions & facilities
Located one block from the main street of the town
Stayed 2 nights in May 2024