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Wellness Hotel Alpenhof

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Penthouse Deluxe Suite Matterhorn View | View from room - Wellness Hotel Alpenhof (Zermatt)
Sauna, hot tub, steam room, body treatments, aromatherapy - Wellness Hotel Alpenhof (Zermatt)
Lobby sitting area - Wellness Hotel Alpenhof (Zermatt)
Front of property - Wellness Hotel Alpenhof (Zermatt)
Outdoor spa tub - Wellness Hotel Alpenhof (Zermatt)
Luxury
4.5 star property
9.6

Exceptional

Alpine spa retreat with views

Nestled in the Alps, the renovated spa features an outdoor hot tub with mountain views. The restaurant offers excellent cuisine with Matterhorn vistas and a complimentary breakfast buffet. Post-skiing, enjoy a massage in the wellness area, complete with sauna and indoor pool for perfect relaxation.

Popular amenities

  • Pet friendly
  • Free WiFi

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Design Single No Balcony

A bedroom with a bed, bedside table, lamp, and a wooden accent wall.

Design Single No Balcony

  • Sleeps 1
  • Free WiFi

View all photos for Design Single No Balcony

Design Single No Balcony | Premium bedding, free minibar items, in-room safe

Design Single No Balcony

9.4 out of 10
Exceptional
(3 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Deluxe Double No Balcony

Deluxe Double No Balcony | Premium bedding, free minibar items, in-room safe

Deluxe Double No Balcony

10.0 out of 10
Exceptional
(16 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Design Superior Room

Design Superior Room | Premium bedding, free minibar items, in-room safe

Design Superior Room

8.8 out of 10
Excellent
(5 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Alpine Chic Room

Alpine Chic Room | Premium bedding, free minibar items, in-room safe

Alpine Chic Room

9.0 out of 10
Wonderful
(2 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Sofa Bed
  • Free WiFi

View all photos for Design Junior Suite

Design Junior Suite | Premium bedding, free minibar items, in-room safe

Design Junior Suite

  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Design Double Room

Design Double Room | Premium bedding, free minibar items, in-room safe

Design Double Room

10.0 out of 10
Exceptional
(13 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Penthouse Deluxe Suite

Premium bedding, free minibar items, in-room safe

Penthouse Deluxe Suite

  • 80 sq m
  • Sleeps 5
  • 4 Twin Beds and 1 Large Twin Sofa Bed OR 2 Queen Beds and 1 Large Twin Sofa Bed
  • Free WiFi

View all photos for Penthouse Deluxe Suite Matterhorn View

Penthouse Deluxe Suite Matterhorn View | View from room

Penthouse Deluxe Suite Matterhorn View

  • 100 sq m
  • 2 bedrooms
  • Sleeps 4
  • 4 Twin Beds OR 2 Queen Beds
  • Free WiFi

About the neighborhood

Located in Zermatt, Wellness Hotel Alpenhof is in the city center and near a train station. Zermatt-Matterhorn Ski Paradise and Breuil-Cervinia Ski Area are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Matterhorn. Feeblitz Summer Toboggan Run and Frachey-Alpe Ciarcerio Funicular are also worth visiting. Enjoy the area's slopes with cross-country skiing and downhill skiing, and don't miss out on the snowshoeing and sledding. Visit our Zermatt travel guide
Map
Matterstrasse 43, Postfach 462, Zermatt, VS, 3920

What's nearby

  • Zermatt-Matterhorn Ski Paradise
    Zermatt-Matterhorn Ski Paradise
    1 min walk - 0.0 miles
  • Zermatt–Sunnegga Funicular
    2 min walk - 0.1 miles
  • Zermatt Visitor Center
    5 min walk - 0.3 miles
  • Tour Monte Rosa
    5 min walk - 0.3 miles
  • Matterhorn Museum
    6 min walk - 0.4 miles

Getting around

  • Zermatt Gornergratbahn Station
    5 min walk
  • Sion (SIR)
    77 min drive

Restaurants

  • McDonald's
    7 min walk
  • Bazaar
    4 min walk
  • Golden India
    5 min walk
  • Le Petit Royal
    7 min walk
  • Schweizerhof Kitchen
    7 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Offsite parking; reservations required
  • Free train station pick-up shuttle

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • Restaurant Alpenhof

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Steam room

Family friendly

  • Indoor pool

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Garden
  • In the mountains
  • Pool loungers
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 5 floors
  • Built in 1983
  • Designated smoking areas
  • Fireplace in lobby
  • Renovated entire property - October 2022

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar (limited items)
  • Limited room service

More

  • Desk
  • Free local calls
  • Individual furnishings
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:30 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 9:00 AM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Zermatt is in a car-free zone and can be reached only by train.

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of CHF 20 per pet, per night
Welcoming dogs only
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 8 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CHF 60.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CHF 20 per pet, per night
  • Rollaway bed fee: CHF 60.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 16 years old are not allowed in the fitness facility or hot tub, while guests under 16 years old are only allowed in the swimming pool, fitness facility, and hot tub with adult supervision
Guests under 16 years old are not allowed in the spa

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Frequently asked questions

Does Wellness Hotel Alpenhof have a pool?

Yes, this property has an indoor pool.

Is Wellness Hotel Alpenhof pet-friendly?

Yes, dogs are allowed at this property. There's a fee of CHF 20 per pet, per night.

How much is parking?

This hotel doesn't offer parking.

What time is check-in at Wellness Hotel Alpenhof?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at Wellness Hotel Alpenhof?

Check-out is at 11 AM.

Where is Wellness Hotel Alpenhof located?

Located in the mountains, this Zermatt hotel offers ski-in/ski-out access and is within a 10-minute walk of Zermatt–Sunnegga Funicular, Zermatt - Furi, and Furi Ski Area. Zermatt-Matterhorn Ski Paradise is steps away. Zermatt Gornergratbahn Station is 5 minutes by foot and Zermatt (QZB-Zermatt Train Station) is 6 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Wellness Hotel Alpenhof Reviews

9.6

Exceptional

9.8

Cleanliness

9.4

Location

9.6

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 533 out of 658 reviews
Rating 8 - Good. 103 out of 658 reviews
Rating 6 - Okay. 13 out of 658 reviews
Rating 4 - Poor. 3 out of 658 reviews
Rating 2 - Terrible. 6 out of 658 reviews

Reviews

Verified

10/10 Excellent

ERIC

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well furnished I very much enjoyed the vibe and the staff was very accommodating.
Stayed 2 nights in Jun 2026
Verified

8/10 Good

Anisley

Liked: Staff & service, amenities, property conditions & facilities
The breakfast was incredible, no so clean the room , the staff is very friendly
Stayed 2 nights in Jun 2026
Verified

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, clean room and helpful and attentive staff. Generous breakfast spread. Spa, indoor heated pool and sauna facilities were an added bonus!
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Farah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing Matterhorn view. Polite and helpful staff.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel! Had such a great time! The service is spectacular!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Eric

Liked: Cleanliness, amenities, property conditions & facilities
Room was comfortable and the staff was excellent
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location / spa / beautiful scenery / amazing staff
Stayed 6 nights in Mar 2025
Verified

10/10 Excellent

Denis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great spa, great bar and very friendly staff
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Warren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, excellent location, with friendly and professional staff. The facilities are wonderful and the room was very comfortable.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Payal

Liked: Cleanliness, amenities, property conditions & facilities
Very beautiful hotel staff was friendly
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Holly

Liked: Cleanliness, amenities, property conditions & facilities
Clean and delicious breakfast!
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Binoy

Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff and well maintained property
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel. Spa and pool are fabulous. Somewhat confusing on restaurants because there are 2 hotels. Great staff.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Madison

Liked: Cleanliness, staff & service, property conditions & facilities
Really beautiful hotel and great view. Wonderful spa available and dining options.
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Holiday in Zermatt

Perfect stay, so relaxing and so friendly helpful staffs.
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

Margo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spa & pool were great! Great decor in rooms & on property. Friendly staff. Breakfast was plentiful & had lots of options.
Front desk
View from 4th floor hallway
Room
Sauna & hottubs
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

PAMELA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hotel for relaxation and rejuvenation.
Stayed 2 nights in Aug 2023
Verified

10/10 Excellent

JOHN C

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property and interesting story of family history of hotelers in Zermatt and support of the community.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Without a doubt, one of the most friendly and well appointed hotels we have ever stayed.
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Abdul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, very friendly staff, nice spacious rooms
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Ernesto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Zermatt is a fantastic place and the hotel is cozy, charming and comfortable.
Stayed 4 nights in Apr 2024
Verified

10/10 Excellent

Madison

Liked: Cleanliness, amenities, property conditions & facilities
Great start with friendly staff and lots of amenities!
Stayed 1 night in May 2025
Verified

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful and the service was impeccable
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel.

Nice location, eco-friendly, beautiful views and friendly staff.
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with great facilities
Stayed 3 nights in Oct 2023