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Wellness Hotel Alpenhof

4.5 star property
Luxurious ski hotel with ski-in/ski-out access

Choose dates to view prices

Photo gallery for Wellness Hotel Alpenhof

Penthouse Deluxe Suite Matterhorn View | Living area | Flat-screen TV
Property preview
Indoor pool, sun loungers
Penthouse Deluxe Suite Matterhorn View | View from room
Sauna, hot tub, steam room, body treatments, aromatherapy
Wellness Hotel Alpenhof in central Zermatt offers a perfect retreat. Enjoy international cuisine breakfasts, hot stone massages at the spa, and the indoor pool. Attentive staff, free WiFi, and complimentary lobby refreshments create a welcoming atmosphere.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet friendly
  • Pool
  • Hot Tub
  • Room service

Room options

Check availability for these dates

Tonight

Sep 12 - Sep 13
Check availability for tonight Sep 12 - Sep 13

Tomorrow

Sep 13 - Sep 14
Check availability for tomorrow Sep 13 - Sep 14
Available filters for rooms
Showing 8 of 8 rooms

View all photos for Penthouse Deluxe Suite Matterhorn View

Penthouse Deluxe Suite Matterhorn View | View from room

Penthouse Deluxe Suite Matterhorn View

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Fireplace
Air conditioning
Heating
Free cribs/infant beds
  • 100 sq m
  • 2 bedrooms
  • Sleeps 4
  • 4 Twin Beds OR 2 Queen Beds

View all photos for Penthouse Deluxe Suite

1 bedroom, premium bedding, free minibar items, in-room safe

Penthouse Deluxe Suite

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Fireplace
Air conditioning
Free cribs/infant beds
Minibar (some free items)
  • 80 sq m
  • 2 bedrooms
  • Sleeps 5
  • 4 Twin Beds and 1 Large Twin Sofa Bed OR 2 Queen Beds and 1 Large Twin Sofa Bed

View all photos for Design Suite

Design Suite | 1 bedroom, premium bedding, free minibar items, in-room safe

Design Suite

Highlights

Balcony
Separate sitting area
Individually furnished
Air conditioning
Free cribs/infant beds
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Alpine Chic Room

Alpine Chic Room | 1 bedroom, premium bedding, free minibar items, in-room safe

Alpine Chic Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Individually furnished
Heating
Free cribs/infant beds
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Superior Room

Superior Room | 1 bedroom, premium bedding, free minibar items, in-room safe

Superior Room

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Balcony
Separate sitting area
Individually furnished
Air conditioning
Free cribs/infant beds
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Design Double Room

Design Double Room | 1 bedroom, premium bedding, free minibar items, in-room safe

Design Double Room

10.0 out of 10
Exceptional
(12 reviews)

Highlights

Balcony
Individually furnished
Air conditioning
Free cribs/infant beds
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Design Single No Balcony

Design Single No Balcony | 1 bedroom, premium bedding, free minibar items, in-room safe

Design Single No Balcony

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Individually furnished
Air conditioning
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2022
Renovated in 2015
  • 13 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Double No Balcony

Deluxe Double No Balcony | 1 bedroom, premium bedding, free minibar items, in-room safe

Deluxe Double No Balcony

10.0 out of 10
Exceptional
(16 reviews)

Highlights

Individually furnished
Air conditioning
Free cribs/infant beds
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2022
  • 23 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

About the neighborhood

Located in Zermatt, Wellness Hotel Alpenhof is in the city center and near a train station. Zermatt-Matterhorn Ski Paradise and Breuil-Cervinia Ski Area are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Matterhorn. Enjoy the area's slopes with cross-country skiing and downhill skiing, and don't miss out on the sledding and snowshoeing.
Visit our Zermatt travel guideOpens in a new window
Map
Matterstrasse 43, Postfach 462, Zermatt, VS, 3920

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 miles
  • Zermatt–Sunnegga Funicular - 2 min walk - 0.1 miles
  • Zermatt Visitor Center - 3 min walk - 0.2 miles
  • Zermatt - Furi - 8 min walk - 0.5 miles
  • Zermatt-Furi Gondola - 16 min walk - 0.9 miles

Getting around

  • Zermatt Gornergratbahn Station - 5 min walk
  • Sion (SIR) - 77 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Golden India - ‬5 min walk
  • ‪Le Petit Royal - ‬7 min walk
  • ‪Ristorante Pizzeria CasaMia - ‬7 min walk
  • ‪Bazaar - ‬4 min walk

About this property

Wellness Hotel Alpenhof

Luxury hotel remodeled in 2022 and located near Zermatt-Matterhorn Ski Paradise
Consider a stay at Wellness Hotel Alpenhof and take advantage of a free breakfast buffet, a free daily manager's reception, and a terrace. Hit the slopes at this hotel offering ski-in/ski-out access, ski passes, and ski storage. Treat yourself to a manicure/pedicure, a sports massage, or aromatherapy at the onsite spa. The on-site international cuisine restaurant, Restaurant Alpenhof, offers breakfast, lunch, and dinner. In addition to a garden and dry cleaning/laundry services, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An indoor pool along with sun loungers
  • Free train station pick-up, bike rentals, and luggage storage
  • An elevator, tour/ticket assistance, and a porter/bellhop
  • Concierge services, massage treatment rooms, and a front-desk safe
  • Guest reviews give top marks for the helpful staff
Room features
All 61 individually furnished rooms include comforts such as premium bedding and pillow menus, in addition to amenities like free WiFi and minibars (stocked with some free items).
More amenities include:
  • Bathrooms with designer toiletries and hair dryers
  • Flat-screen TVs with cable channels
  • Wardrobes/closets, daily housekeeping, and desks

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Offsite parking; reservations required
  • Free train station pick-up shuttle

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • Restaurant Alpenhof

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Steam room

Family friendly

  • Indoor pool

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Garden
  • In the mountains
  • Pool loungers
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 5 floors
  • Built in 1983
  • Designated smoking areas
  • Fireplace in lobby
  • Renovated entire property - October 2022

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Free minibar (limited items)
  • Limited room service

More

  • Desk
  • Free local calls
  • Individual furnishings
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:30 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 9:00 AM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Zermatt is in a car-free zone and can be reached only by train.

Renovations and closures

The property will be renovating from September 21 2025 to November 20 2025 (completion date subject to change). The following areas are affected:
  • Select guestrooms
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of CHF 20 per pet, per night
Welcoming dogs only
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 8 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CHF 60.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CHF 20 per pet, per night
  • Rollaway bed fee: CHF 60.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 16 years old are not allowed in the fitness facility or hot tub, while guests under 16 years old are only allowed in the swimming pool, fitness facility, and hot tub with adult supervision
Guests under 16 years old are not allowed in the spa

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Property is also known as

Alpenhof Hotel
Alpenhof Hotel Zermatt
Alpenhof Zermatt
Hotel Alpenhof
Hotel Alpenhof Zermatt
Hotel Alpenhof
Wellness Hotel Alpenhof Hotel
Wellness Hotel Alpenhof Zermatt
Wellness Hotel Alpenhof Hotel Zermatt

Frequently asked questions

Does Wellness Hotel Alpenhof have a pool?

Yes, this property has an indoor pool.

Is Wellness Hotel Alpenhof pet-friendly?

Yes, dogs are allowed at this property. There's a fee of CHF 20 per pet, per night.

How much is parking at Wellness Hotel Alpenhof?

This hotel doesn't offer parking.

What time is check-in at Wellness Hotel Alpenhof?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at Wellness Hotel Alpenhof?

Check-out is at 11 AM.

Where is Wellness Hotel Alpenhof located?

Located in the mountains, this ski-in/ski-out hotel in Zermatt is within a 5-minute walk of Zermatt-Matterhorn Ski Paradise and Zermatt–Sunnegga Funicular and close to winter sports such as cross-country skiing and skiing lessons. Zermatt - Furi and Furi - Riffelberg are also within 10 minutes. Zermatt Gornergratbahn Station is 5 minutes by foot and Zermatt (QZB-Zermatt Train Station) is 6 minutes.

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Wellness Hotel Alpenhof Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 494 out of 613 reviews
Rating 8 - Good. 100 out of 613 reviews
Rating 6 - Okay. 10 out of 613 reviews
Rating 4 - Poor. 3 out of 613 reviews
Rating 2 - Terrible. 6 out of 613 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location / spa / beautiful scenery / amazing staff
Stayed 6 nights in Mar 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing Hotel. Great amenities
Stayed 2 nights in Jul 2025

10/10 Excellent

Denis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great spa, great bar and very friendly staff
Stayed 1 night in Jun 2025

10/10 Excellent

Payal

Liked: Cleanliness, amenities, property conditions & facilities
Very beautiful hotel staff was friendly
Stayed 2 nights in Jul 2025

10/10 Excellent

Margo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spa & pool were great! Great decor in rooms & on property. Friendly staff. Breakfast was plentiful & had lots of options.
Front desk
View from 4th floor hallway
Room
Sauna & hottubs
Stayed 2 nights in Jul 2025

10/10 Excellent

Mauricio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was excellent.
Stayed 2 nights in May 2025

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful and the service was impeccable
Stayed 2 nights in Jul 2025

10/10 Excellent

Binoy

Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff and well maintained property
Stayed 1 night in Apr 2025

10/10 Excellent

JOHN C

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property and interesting story of family history of hotelers in Zermatt and support of the community.
Stayed 1 night in Jun 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent!
Stayed 2 nights in Jun 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Haven’t explored much yet but the building is beautiful. The staff at reception was exceptionally welcoming and friendly and helpful. Olya deserves full marks
Stayed 1 night in Aug 2025

10/10 Excellent

Madison

Liked: Cleanliness, amenities, property conditions & facilities
Great start with friendly staff and lots of amenities!
Stayed 1 night in May 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a charming hotel and so close to the train station, shops, and restaurants. The staff took great care in setting up our room. We had a view of the Matterhorn and surrounding area. The rooms are very clean, have all what you need, even a tote and backpack to use! Staff is awesome! Will definitely stay here again!
Stayed 1 night in Jul 2025

10/10 Excellent

Holly

Liked: Cleanliness, amenities, property conditions & facilities
Nice wellness area, quieter area of town. Not much of a view of the Matterhorn though (which was advertised for the balcony).
Stayed 2 nights in Jun 2025

10/10 Excellent

Hari

Liked: Cleanliness, amenities, property conditions & facilities
It’s Best and nothing more to say
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Holiday in Zermatt

Perfect stay, so relaxing and so friendly helpful staffs.
Stayed 3 nights in Nov 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the small details in the room, the spa area and the dining room! I would definitely want to go back and stay in this hotel!
Stayed 2 nights in Mar 2025

10/10 Excellent

Madison

Liked: Cleanliness, staff & service, property conditions & facilities
Really beautiful hotel and great view. Wonderful spa available and dining options.
Stayed 2 nights in Sep 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an incredible stay at the Wellness hotel. The Alpine Chic Room was wonderful, large, and the view of the Matterhorn was spectacular. The service was wonderful and the staff incredibly kind. The breakfast was a 10/10. We loved the central location of the hotel and the spa was amazing and relaxing. Would absolutely recommend this hotel to others.
Stayed 2 nights in Apr 2025

8/10 Good

Haseeb

Liked: Cleanliness, amenities, property conditions & facilities
The service was excellent! Exceed our expectations. Except we had some technical issue like AC was not working and lights were malfunctioning which was fixed the second day. Beside that everything was good.
Stayed 2 nights in Jul 2025

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel.

Nice location, eco-friendly, beautiful views and friendly staff.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jeffery

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our balcony faced the duct work of the restaurant exhaust and the back of the train work shop they need to put something up to make it more aesthetically appealing. Eg. planter boxes to hide the duct work and a nice fence or hedges to hide the the unappealing train work shop.
Stayed 3 nights in Jul 2025

10/10 Excellent

PAMELA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hotel for relaxation and rejuvenation.
Stayed 2 nights in Aug 2023

10/10 Excellent

Ernesto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Zermatt is a fantastic place and the hotel is cozy, charming and comfortable.
Stayed 4 nights in Apr 2024

10/10 Excellent

Abdul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, very friendly staff, nice spacious rooms
Stayed 1 night in Sep 2023

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