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CERVO Mountain Resort

5.0 star property
Luxurious slopeside hotel with 2 restaurants

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Photo gallery for CERVO Mountain Resort

Room (Alpinist Roof Suite) | Terrace/patio
Room (Huntsman Lodge) | Private kitchen | Fridge, coffee/tea maker
Room (Huntsman Lodge) | 1 bedroom, minibar, in-room safe, individually furnished
Room (Alpinist L) | 1 bedroom, minibar, in-room safe, individually furnished
Exterior

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pool
  • Gym
  • Breakfast included
  • Bar
  • 24/7 front desk
  • Room service

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Room (Huntsman Spa Suite)

Room (Huntsman Spa Suite) | 1 bedroom, minibar, in-room safe, individually furnished

Room (Huntsman Spa Suite)

Highlights

Balcony
Soundproofed
Individually furnished
Air conditioning
Refrigerator
Separate bedroom
Private bathroom
Bathrobes
  • 55 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Room (Alpinist Roof Junior Suite)

Room (Alpinist Roof Junior Suite) | Living area | Tablet, iPod dock

Room (Alpinist Roof Junior Suite)

Highlights

Balcony
Soundproofed
Individually furnished
Air conditioning
Refrigerator
Separate bedroom
Private bathroom
Bathrobes
  • 49 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Room (Alpinist Roof Suite)

Room (Alpinist Roof Suite) | Private kitchen | Fridge, coffee/tea maker

Room (Alpinist Roof Suite)

Highlights

Balcony
Soundproofed
Individually furnished
Air conditioning
Refrigerator
Separate bedroom
Private bathroom
Bathrobes
  • 82 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Room (Alpinist Spa Suite)

Room (Alpinist Spa Suite) | Living area | Tablet, iPod dock

Room (Alpinist Spa Suite)

Highlights

Balcony
Soundproofed
Individually furnished
Air conditioning
Refrigerator
Separate bedroom
Private bathroom
Bathrobes
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Room (Huntsman Lodge)

Room (Huntsman Lodge) | Private kitchen | Fridge, coffee/tea maker

Room (Huntsman Lodge)

Highlights

Balcony
Soundproofed
Individually furnished
Air conditioning
Refrigerator
Separate bedroom
Private bathroom
Bathrobes
  • 240 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Room (Huntsman S)

Room (Huntsman S) | 1 bedroom, minibar, in-room safe, individually furnished

Room (Huntsman S)

Highlights

Balcony
Soundproofed
Individually furnished
Air conditioning
Refrigerator
Separate bedroom
Private bathroom
Bathrobes
  • 23 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Room (Alpinist Roof L)

Room (Alpinist Roof L) | 1 bedroom, minibar, in-room safe, individually furnished

Room (Alpinist Roof L)

Highlights

Balcony
Soundproofed
Individually furnished
Air conditioning
Refrigerator
Separate bedroom
Private bathroom
Bathrobes
  • 37 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Room (Alpinist L)

Room (Alpinist L) | 1 bedroom, minibar, in-room safe, individually furnished

Room (Alpinist L)

Highlights

Balcony
Soundproofed
Individually furnished
Air conditioning
Refrigerator
Separate bedroom
Private bathroom
Bathrobes
  • 32 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Room (Alpinist M)

Room (Alpinist M) | 1 bedroom, minibar, in-room safe, individually furnished

Room (Alpinist M)

Highlights

Balcony
Soundproofed
Individually furnished
Air conditioning
Refrigerator
Separate bedroom
Private bathroom
Bathrobes
  • 28 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Room (Alpinist S)

Room (Alpinist S) | 1 bedroom, minibar, in-room safe, individually furnished

Room (Alpinist S)

Highlights

Balcony
Soundproofed
Individually furnished
Air conditioning
Refrigerator
Separate bedroom
Private bathroom
Bathrobes
  • 22 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

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Exterior

Mont Cervin Palace

  • Pool
  • Hot Tub
  • Breakfast included
  • Spa
9.6 out of 10, Exceptional, 181 reviews
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About the neighborhood

Map
Riedweg 156, Zermatt, VS, 3920

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 miles
  • Zermatt–Sunnegga Funicular - 3 min walk - 0.2 miles
  • Matterhorn Museum - 8 min walk - 0.5 miles
  • Zermatt-Furi Gondola - 16 min walk - 0.9 miles
  • Sunnegga Ski Resort - 9 min drive - 0.7 miles

Getting around

  • Zermatt Gornergratbahn Station - 9 min walk
  • Geneva International Airport (GVA) - 162 min drive

Restaurants

  • ‪Golden India - ‬8 min walk
  • ‪Zermatt Kaffee Rösterei & Kitchen - ‬6 min walk
  • ‪Fuchs - ‬5 min walk
  • ‪Harry`s Ski Bar - ‬6 min walk
  • ‪Ristorante Pizzeria CasaMia - ‬9 min walk

About this property

CERVO Mountain Resort

Luxury boutique hotel near Zermatt-Furi Gondola
Located close to Matterhorn Glacier Ride and Klein Matterhorn Cable Car, CERVO Mountain Resort provides free full breakfast, a terrace, and shopping on site. Skiers and snowboarders can spend time on the slopes at this hotel offering ski-in/ski-out access, a ski shuttle, and ski passes. Indulge in a hot stone massage, a body treatment, and aromatherapy at Mountain Ashram Spa, the onsite spa. Be sure to enjoy a meal at the two on-site restaurants. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool
  • Free train station pick-up, bike rentals, and an elevator
  • Smoke-free premises, a front-desk safe, and tour/ticket assistance
  • A water dispenser, 3 meeting rooms, and a gift shop
Room features
All 54 individually furnished rooms boast perks such as air conditioning and bathrobes, as well as amenities like free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with designer toiletries and showers
  • Balconies, refrigerators, and tablet computers

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Roundtrip airport shuttle (surcharge)
  • Free train station pick-up shuttle
  • Ski shuttle nearby

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:30 AM
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Full-service spa
  • Library
  • Outdoor pool
  • Sauna
  • Shopping
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Steam room

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 3 meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Terrace

Full-service spa

  • Aromatherapy
  • Hot stone massages
  • Hot tub
  • In-room massages
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • 6 buildings
  • Banquet hall
  • Built in 2008
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Cable/satellite channels
  • iPod dock
  • Tablet computer

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Individual furnishings
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Zermatt is in a car-free zone and can be reached only by train.

Renovations and closures

The property is closed between April 24 and June 26.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CHF 150 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CHF 30 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 150 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 stars.

Property is also known as

CERVO Mountain Boutique
CERVO Mountain Boutique Resort
CERVO Mountain Boutique Resort Zermatt
CERVO Mountain Boutique Zermatt
CERVO Mountain Resort
Mountain Boutique
CERVO Mountain Resort Hotel
CERVO Mountain Resort Zermatt
CERVO Mountain Boutique Resort
CERVO Mountain Resort Hotel Zermatt

Frequently asked questions

Does CERVO Mountain Resort have a pool?

Yes, this property has an outdoor pool.

Is CERVO Mountain Resort pet-friendly?

Yes, dogs are allowed at this property. There's a fee of CHF 30 per pet, per night. Service animals are exempt from fees.

How much is parking at CERVO Mountain Resort?

There is free parking nearby.

What time is check-in at CERVO Mountain Resort?

Check-in start time: 4:00 PM; Check-in end time: midnight.

What time is check-out at CERVO Mountain Resort?

Check-out is at 11:00 AM.

Does CERVO Mountain Resort provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is CERVO Mountain Resort located?

Offering ski-in/ski-out access, this hotel in Zermatt is in the mountains, 0.9 mi (1.4 km) from Zermatt-Furi Gondola, and close to winter activities such as cross-country skiing and skiing lessons. Zermatt Gornergratbahn Station is 9 minutes by foot and Zermatt (QZB-Zermatt Train Station) is 9 minutes.

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CERVO Mountain Resort Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 118 out of 131 reviews
Rating 8 - Good. 9 out of 131 reviews
Rating 6 - Okay. 2 out of 131 reviews
Rating 4 - Poor. 1 out of 131 reviews
Rating 2 - Terrible. 1 out of 131 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10

Excellent staff, wonderful amenities and location.
Stayed 2 nights in Sep 2024

10/10

great hotel
Stayed 2 nights in Sep 2022

10/10

Amazing team! Wonderful location! And a great service…
Good morning greetings!
Stayed 2 nights in Aug 2023

10/10

We absolutely loved our stay at CERVO. The view, the food, the quality of the room, the amazing staff, the wonderful spa, the list goes on and on.. It’s a funny feeling because I want CERVO to be visited by everyone visiting Zermatt, but I also wish this very special place to be a secret!! ;) Anyhow, I would recommend this place with 10 out of 10 rating, it’s just AMAZING. We had burgers delivered to our room on the first night and they were so delicious!
Stayed 2 nights in Sep 2024

10/10

Stayed 2 nights in Jan 2025

10/10

Stayed 7 nights in Jan 2025

10/10

Stayed 3 nights in Aug 2024

10/10

Exceptional in every way.
Stayed 2 nights in Aug 2024

10/10

Stayed 3 nights in Jul 2024

10/10

Stayed 3 nights in Jul 2024

2/10

Stayed 3 nights in Apr 2024

10/10

Stayed 5 nights in Jan 2024

10/10

Stayed 2 nights in Aug 2023

10/10

Magiskt hotell i en magisk miljö.
Stayed 4 nights in Apr 2023

10/10

Stayed 1 night in Sep 2022

10/10

Stayed 1 night in Sep 2022

10/10

Stayed 3 nights in Sep 2022

10/10

Best staff, culture and friendliness. Food was so good, no matter which restaurant. We will be coming back!!!
Stayed 4 nights in Apr 2022

10/10

Stayed 1 night in Mar 2022

10/10

Really ski in/out. Fabulous property. Ridiculously expensive.
Stayed 6 nights in Jan 2022

8/10

Sehr schön gelegenes Hotel mit schönem Blick aufs Matterhorn. Tolles Frühstück. Zimmer sehr komfortabel, leider etwas hellhörig zu den Nachbarn. Super tolles Team im Hotel. Management kümmert sich mustergültig um die Gäste. Sehr schöner SPA Bereich, freuen uns darauf wieder zu kommen.
Stayed 4 nights in Sep 2021

6/10

The property Is beautiful and very pleasant to stay at, however they may be short staffed or overworked, as the service was not up to the standard of the room rate. Our food was late, sometimes cold.
Stayed 2 nights in Sep 2021

10/10

Stayed 2 nights in Aug 2021

10/10

Stayed 1 night in Aug 2021

10/10

We absolutely Loved every element of the hotel. The food And drink especially was amazing
Stayed 2 nights in Feb 2021