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Backstage Boutique Hotel

4.0 star property
Luxurious ski hotel with 2 restaurants

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Photo gallery for Backstage Boutique Hotel

Outdoor pool, sun loungers
Sauna, hot tub, massage/treatment rooms
Sky & Stars Suite | Down comforters, free minibar, in-room safe, desk
Garden
Front of property

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Pool
  • Hot Tub

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Family Cube Loft

Family Cube Loft | Down comforters, free minibar, in-room safe, desk

Family Cube Loft

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Free cribs/infant beds
Dining table
Free minibar items
Flat-screen TV
  • 47 sq m
  • Mountain view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Sky & Stars Suite

Sky & Stars Suite | Living room | 48-inch flat-screen TV with cable channels, TV, DVD player

Sky & Stars Suite

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Free rollaway/extra beds
Free cribs/infant beds
Kitchen
Refrigerator
  • 80 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed

View all photos for Matterhorn View

View from room

Matterhorn View

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Free cribs/infant beds
Free minibar items
Flat-screen TV
Down duvet
  • 27 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Cube Loft

Cube Loft | Down comforters, free minibar, in-room safe, desk

Cube Loft

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Free cribs/infant beds
Dining table
Free minibar items
Flat-screen TV
  • 42 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed

View all photos for Cozy Art (standard room)

Cozy Art (standard room) | Down comforters, free minibar, in-room safe, desk

Cozy Art (standard room)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Free cribs/infant beds
Free minibar items
Flat-screen TV
Down duvet
  • 22 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room

Free toiletries, hair dryer, bathrobes, slippers

Deluxe Room

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Free cribs/infant beds
Free minibar items
Flat-screen TV
Down duvet
  • 27 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Map
Hofmattstrasse 4, Zermatt, VS, 3920

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 miles
  • Matterhorn Museum - 3 min walk - 0.2 miles
  • Zermatt - Furi - 5 min walk - 0.3 miles
  • Zermatt–Sunnegga Funicular - 6 min walk - 0.4 miles
  • Zermatt-Furi Gondola - 13 min walk - 0.7 miles

Getting around

  • Zermatt Gornergratbahn Station - 3 min walk
  • Geneva International Airport (GVA) - 162 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Bäckerei-Konditorei-, Tea-Room Hörnli - ‬1 min walk
  • ‪Pizzeria Ristorante Molino Seilerhaus - ‬2 min walk
  • ‪Le Petit Royal - ‬1 min walk
  • ‪Stefanie's Creperie - ‬2 min walk

About this property

Backstage Boutique Hotel

Luxury upscale hotel near Zermatt-Matterhorn Ski Paradise
Take advantage of free continental breakfast, a terrace, and a coffee shop/cafe at Backstage Boutique Hotel. Hit the slopes at this hotel offering downhill skiing, a ski shuttle, and ski passes. Treat yourself to a massage at the onsite spa. Be sure to enjoy a meal at the two on-site restaurants. Free in-room WiFi is available to all guests, along with a library and dry cleaning/laundry services.
You'll also enjoy the following perks during your stay:
  • An outdoor pool with sun loungers
  • Limo/town car service, bike rentals, and a computer station
  • 1 meeting room, massage treatment rooms, and tour/ticket assistance
  • Smoke-free premises, an elevator, and a front-desk safe
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms at Backstage Boutique Hotel feature comforts such as air conditioning and separate sitting areas, as well as thoughtful touches like free stocked minibars and bathrobes.
More conveniences in all rooms include:
  • Down comforters and free cribs/infant beds
  • Bathrooms with free toiletries and hair dryers
  • 48-inch flat-screen TVs with cable channels and DVD players
  • Balconies, separate sitting areas, and CD players

Awards and affiliations

Backstage Boutique Hotel is listed in the 2012 Condé Nast Traveler Hot List.

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Ski shuttle nearby
  • Limo/town car service

Food and drink

  • Free continental breakfast available daily 7:30 AM to 10:30 AM
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Bicycle rentals
  • Downhill skiing
  • Full-service spa
  • Hot tub
  • Library
  • Outdoor pool
  • Sauna
  • Ski equipment rentals
  • Ski passes
  • Ski storage
  • Snowboarding
  • Steam room

Family friendly

  • DVD player
  • In-room crib
  • Outdoor pool

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station
  • Meeting room

Outdoors

  • In the mountains
  • Pool loungers
  • Terrace

Full-service spa

  • Hot tub
  • Massage
  • Sauna
  • Spa open daily
  • Spa treatment rooms

Accessibility

  • Elevator
  • Hardwood flooring in room

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 2011
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free crib

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 48-inch flat-screen TV with cable channels
  • CD player
  • DVD player

Food and drink

  • Electric kettle
  • Espresso maker
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:30 AM - 10:30 PM
Front desk staffed during limited hours
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Zermatt is in a car-free zone and can be reached only by train.

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of CHF 15 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CHF 15 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Backstage Boutique Hotel
Backstage Boutique Hotel Zermatt
Backstage Boutique Zermatt
Backstage Boutique
Backstage Boutique Hotel Hotel
Backstage Boutique Hotel Zermatt
Backstage Boutique Hotel Hotel Zermatt

Frequently asked questions

Does Backstage Boutique Hotel have a pool?

Yes, this property has an outdoor pool.

Is Backstage Boutique Hotel pet-friendly?

Yes, dogs are allowed at this property. There's a fee of CHF 15 per pet, per day. Service animals are exempt from fees.

How much is parking at Backstage Boutique Hotel?

This property doesn't offer parking.

What time is check-in at Backstage Boutique Hotel?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at Backstage Boutique Hotel?

Check-out is at 11:00 AM.

Where is Backstage Boutique Hotel located?

Located near the slopes, this Zermatt City Centre hotel is in the mountains and within a 5-minute walk of Zermatt-Matterhorn Ski Paradise, Zermatt - Furi, and Furi Ski Area. Furi - Riffelberg and Tour Monte Rosa are also within 5 minutes. Zermatt Gornergratbahn Station and Zermatt (QZB-Zermatt Train Station) are within a 5-minute walk.

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Backstage Boutique Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 241 out of 327 reviews
Rating 8 - Good. 63 out of 327 reviews
Rating 6 - Okay. 18 out of 327 reviews
Rating 4 - Poor. 5 out of 327 reviews
Rating 2 - Terrible. 0 out of 327 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10

Staff was incredibly gracious and helpful. Perfect location.
Stayed 2 nights in May 2025

10/10

Very cute hotel. Beautiful view from breakfast room. Plenty of spa amenities included. 4 minute walk to train station.
Stayed 2 nights in May 2025

10/10

Great option to stay sleep and eat in the heart of zermatt
Stayed 1 night in Aug 2024

10/10

We had an incredible stay at Backstage hotel. The staff were always so welcoming and ready to help. The room and available amenities absolutely exceeded our expectations. It is a beautiful place with unique architecture. Perfect location. I would recommend to everyone and stay again!
Stayed 2 nights in Dec 2024

10/10

Was an awesome place to stay, what a gem
Stayed 1 night in Jul 2023

10/10

Where do I start. We had booked for two nights but got hit with an incredible, once in a century, snowstorm. This led to nearly 2 days of no electricity and three days of no trains leading to us needing to stay four nights instead. I can’t praise the management and staff enough for the care, service and hospitality they showered on us. What could have been a nightmare turned in to an unforgettable experience and we can’t thank them enough.
Stayed 2 nights in Apr 2025

10/10

Beautiful unique design aesthetics, view of the Matterhorn from the balcony was a big plus. Friendly staff, generous breakfast. Great place. Exceeded expectations.
Stayed 3 nights in Nov 2024

10/10

Beautiful, center of town, amazing!
Stayed 2 nights in Jun 2024

10/10

Very special boutique style hotel great location in the heart of the action!
Stayed 2 nights in Feb 2024

8/10

Great location small room great restaurant for dinner and breakfast staff was nice and informative
Stayed 4 nights in Feb 2023

8/10

Decent hotel. Renovated in 2012 so starting to feel a little bit tired around the edges. Great location
Stayed 3 nights in Sep 2024

10/10

Excellent hotel, room was incredible, and hotel restaurant was amazing, its a Michelin star restaurant, really enjoyed staying in this property

10/10

It was great and staff was great
Stayed 4 nights in Dec 2023

10/10

Excellent hitel
Stayed 1 night in Aug 2024

10/10

Highly recommend. Great location. Great food md service. My wife found the bed too firm but outside of that the place is comfortable, and welcoming.
Stayed 2 nights in Jul 2024

10/10

We loved this place!! Its cozy and in the center of everything
Stayed 2 nights in Mar 2023

10/10

The property is laid back, beautiful and the staff are very welcoming! The spa facilities and the atmosphere is exactly what I was hoping for. Wonderful stay, I highly recommend and will be back!
Stayed 1 night in May 2023

10/10

Gorgeous property in a perfect location. Unbeatable Matterhorn views. Can't wait to go back!
Stayed 4 nights in Feb 2023

10/10

The property was unique and outstanding. Service was great and was the location.
Stayed 2 nights in Jul 2023

10/10

Excellent
Stayed 1 night in Jul 2024

10/10

Very nicely decorated, soft sheets, very good breakfast, very centric location. The staff were very friendly, courteous and helpful, including the bed breakfast staff. And Carmen at the front desk was great! She gave us great recommendations! Freshly squeezed OJ! Good variety of food items. The bed was very comfortable, amazing views from the deck. The spa was fantastic too and it was included. We had daily beverages in our bedroom and snacks and it was included too. We would definitely stay there again. And needless to say, Zermatt was just amazing!
Stayed 2 nights in Oct 2024

8/10

We loved the hotel. The room was amazing, with views of the Matterhorn and staff were always helpful. I would have given a 5 star rating, however, some of the blinds and windows were broken and the room was advertised as the Sky and Stars suite, yet some roof windows wouldn't open and were clearly broken and some of the roof blinds were either missing or broken and unable to open, one of them directly above the main bed.
Stayed 2 nights in Jul 2024

10/10

Hotel staff were all fantastic. View of the Matterhorn from the room's balcony. Architecture and art was very interesting and cool. All of that created an amazing experience.
Stayed 2 nights in Oct 2023

10/10

Just amazing , go check i promise you will not regret
Stayed 1 night in Sep 2023

8/10

Can’t beat the location. Lighting was overly complex, and could have really used some kind of low night lighting. Overall it was unique and worth checking out.
Stayed 1 night in May 2024