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Alpenlodge

3.5 star property
Ski-in/ski-out hotel with bar/lounge

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Photo gallery for Alpenlodge

Exterior
Spa
Free daily buffet breakfast
Double Room | Hypo-allergenic bedding, down comforters, desk, blackout drapes
Family Room with view to the Matterhorn | Hypo-allergenic bedding, down comforters, desk, blackout drapes

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Room service
  • Bar
  • Housekeeping
  • Laundry
  • Pet friendly

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Maisonette Junior Suite with view to the Matterhorn

Maisonette Junior Suite with view to the Matterhorn | Living area | Flat-screen TV, DVD player

Maisonette Junior Suite with view to the Matterhorn

Highlights

Furnished balcony or patio
Soundproofed
Heating
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Separate bedroom
Blackout drapes/curtains
  • 45 sq m
  • Mountain view
  • Sleeps 2
  • 2 Double Beds

View all photos for Family Room with view to the Matterhorn

Family Room with view to the Matterhorn | Hypo-allergenic bedding, down comforters, desk, blackout drapes

Family Room with view to the Matterhorn

Highlights

Furnished balcony or patio
Soundproofed
Heating
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Down duvet
Hair dryer
  • 30 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 2 Twin Bunk Beds

View all photos for Boutique Double Room with view to the Matterhorn

Boutique Double Room with view to the Matterhorn | Hypo-allergenic bedding, down comforters, desk, blackout drapes

Boutique Double Room with view to the Matterhorn

Highlights

Furnished balcony or patio
Soundproofed
Heating
Flat-screen TV
Hypo-allergenic bedding
Cribs/infant beds
Down duvet
Blackout drapes/curtains
  • 22.0 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Style Double Room with view to the Matterhorn

Style Double Room with view to the Matterhorn | Hypo-allergenic bedding, down comforters, desk, blackout drapes

Style Double Room with view to the Matterhorn

Highlights

Furnished balcony or patio
Soundproofed
Heating
Flat-screen TV
Hypo-allergenic bedding
Cribs/infant beds
Down duvet
Blackout drapes/curtains
  • 32 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed

View all photos for Quadruple Room with view to the Matterhorn

Quadruple Room with view to the Matterhorn | Hypo-allergenic bedding, down comforters, desk, blackout drapes

Quadruple Room with view to the Matterhorn

Highlights

Soundproofed
Heating
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Blackout drapes/curtains
Hair dryer
Shower/tub combination
  • 45 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room

Double Room | Hypo-allergenic bedding, down comforters, desk, blackout drapes

Double Room

Highlights

Soundproofed
Heating
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Down duvet
Hair dryer
Private bathroom
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Map
Zer Bännu 22, Zermatt, VS, 3920

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 miles
  • Zermatt–Sunnegga Funicular - 10 min walk - 0.6 miles
  • Zermatt - Furi - 15 min walk - 0.8 miles
  • Zermatt-Furi Gondola - 1 min drive - 0.1 miles
  • Sunnegga Ski Resort - 9 min drive - 1.5 miles

Getting around

  • Zermatt (QZB-Zermatt Train Station) - 12 min walk
  • Geneva International Airport (GVA) - 162 min drive

Restaurants

  • ‪Golden India - ‬12 min walk
  • ‪Fuchs - ‬11 min walk
  • ‪Ristorante Pizzeria CasaMia - ‬12 min walk
  • ‪Zer Mama Bistro - ‬10 min walk
  • ‪Madre Nostra - ‬12 min walk

About this property

Alpenlodge

Hotel near Zermatt-Matterhorn Ski Paradise
A free breakfast buffet, a terrace, and a garden are just a few of the amenities provided at Alpenlodge. Hit the slopes at this hotel offering ski-in/ski-out access, a ski shuttle, and ski passes. For some rest and relaxation, visit the sauna or the steam room. Free in-room WiFi is available to all guests, along with a hair salon and a library.
You'll also enjoy the following perks during your stay:
  • Free train station pick-up, bike rentals, and express check-in
  • A vending machine, an elevator, and smoke-free premises
  • Multilingual staff, tour/ticket assistance, and luggage storage
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms at Alpenlodge have perks such as bathrobes, in addition to amenities like free WiFi and sound-insulated walls.
More conveniences in all rooms include:
  • Hypo-allergenic bedding and down comforters
  • Bathrooms with shower/tub combinations and free toiletries
  • Flat-screen TVs with cable channels and DVD players
  • Electric kettles, heating, and daily housekeeping

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available
  • Free train station pick-up and drop-off shuttle
  • Ski shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • Bicycle rentals
  • Library
  • Sauna
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Steam room
  • TV in common areas

Family friendly

  • DVD player
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Hair salon
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • In the mountains
  • Picnic area
  • Terrace

Accessibility

  • Elevator

More

  • 1 building
  • 2 floors
  • Built in 2005
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Room service

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 9:30 PM
Express check-in available
Minimum check-in age: 15

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 9:30 PM
Front desk staffed during limited hours
If you are planning to arrive after 9:30 AM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Zermatt is in a car-free zone and can be reached only by train.

Renovations and closures

The property is closed between October 15 and November 24.

Access methods

Front desk (limited hours)

Pets

Pets stay free

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Alpenlodge
Alpenlodge Zermatt
Hotel Alpenlodge Superior Zermatt
Hotel Alpenlodge Zermatt
Alpenlodge Hotel Zermatt
Alpenlodge Superior Zermatt
Alpenlodge Superior
Alpenlodge Hotel
Hotel Alpenlodge
Hotel Alpenlodge Superior
Alpenlodge Hotel
Alpenlodge Zermatt
Alpenlodge Hotel Zermatt

Frequently asked questions

Is Alpenlodge pet-friendly?

Yes, pets are allowed at this property.

How much is parking at Alpenlodge?

This hotel doesn't offer parking.

What time is check-in at Alpenlodge?

Check-in start time: 2 PM; Check-in end time: 9:30 PM.

What time is check-out at Alpenlodge?

Check-out is at 11 AM.

Where is Alpenlodge located?

Located in the mountains, this Zermatt hotel offers ski-in/ski-out access and is within a 15-minute walk of Zermatt-Matterhorn Ski Paradise, Zermatt–Sunnegga Funicular, and Tour Monte Rosa. Zermatt Visitor Center and St. Mauritius Church are also within 15 minutes. Zermatt (QZB-Zermatt Train Station) is 12 minutes by foot and Zermatt Gornergratbahn Station is 12 minutes.

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Alpenlodge Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 155 out of 182 reviews
Rating 8 - Good. 25 out of 182 reviews
Rating 6 - Okay. 1 out of 182 reviews
Rating 4 - Poor. 0 out of 182 reviews
Rating 2 - Terrible. 1 out of 182 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Haris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay!
Stayed 7 nights in Feb 2025

8/10 Good

Karthik

Liked: Cleanliness, staff & service, property conditions & facilities
It is very quiet B&B property - perfect for skiers or hikers. Not a full scale hotel though.
Stayed 2 nights in Apr 2025

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful and friendly staff! Accommodations very clean.
Stayed 7 nights in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent, highly recommend.
Stayed 2 nights in Dec 2024

10/10 Excellent

Dee

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was so lovely
Stayed 1 night in Sep 2024

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved staying here with our two kids (ages 9 and 12). It was beautiful and so comfortable. I wish we could have stayed longer!
Stayed 2 nights in Aug 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel and friendly reception. Great view of the Matterhorn too.
Stayed 1 night in Jun 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Great host. Very friendly. Rooms adequate. Some of the best views of Matterhorn from a guestlodge Price is according to this. Room would be a regular 3 star room. Would advise the cheese fondue for dinner. Breakfast spread very Swiss and delicious.
Stayed 1 night in Jan 2025

10/10 Excellent

robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and wonderful food and service

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, great view.
Stayed 2 nights in Nov 2023

10/10 Excellent

Sujit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good property and the best Matterhorn view from the hotel. Really liked it. Breakfast was great.
Stayed 2 nights in Jun 2024

10/10 Excellent

Yongping

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service.
Stayed 1 night in Aug 2024

10/10 Excellent

julie

Liked: Cleanliness, staff & service, property conditions & facilities
Martin and his wife are very friendly and hospitable. The breakfast was exceptional. The rooms were ever welcoming.
Stayed 3 nights in Jul 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room with beautiful views of the mountains around Zermatt. Great breakfast, friendly and helpful staff.
Stayed 2 nights in Sep 2022

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was quiet and clean and felt very safe. Breakfast each day was wonderful. It was a little bit of a walk to get to the main parts of town but it was still very easy and safe. Our room had an incredible view and we really enjoyed our stay.
Stayed 2 nights in Jun 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the lodge feel! Earth atmosphere, quiet, with phenomenal views. Fresh farm tasting food was absolutely delightful on the palate. Staff were attentive, welcoming, and always greeting you with a smile. Loved our stay at Alpenlodge. Highly recommend!
Stayed 3 nights in Jun 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
The decor is gorgeous. The staff is friendly and helpful. The hotel is located on a slope near wooded hiking trails. A perfect stay!
Stayed 1 night in Jun 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A truly AMAZING hotel! Deborah and Martin made my family and I feel so welcome. Great breakfast spread, fantastic staff, outstanding views of the Matterhorn and a beautiful spa. We had a wonderful time on our vacation thanks to you. We can’t wait to come back!! 😊
Stayed 3 nights in Jun 2024

10/10 Excellent

jean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff, going above and beyond on service, love the room dedicated to skis and the racks to dry the boots.
Stayed 1 night in Dec 2023

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was very nice the amenities were great. Really enjoyed the spa with the sauna and steam room. The heated bathroom floors were also really nice. Staff were very kind and generous and provided an excellent stay. Highly recommend this place any time of year!

10/10 Excellent

Jodi

Liked: Cleanliness, staff & service, property conditions & facilities
Alpenlodge Lodge and Zermatt Switzerland will hold such a special place in our hearts. Deborah, her family and staff were all so warm, kind, and helpful. The breakfast was delicious each morning and it truly felt like a mountain oasis! We HIGHLY recommend Alpen Lodge!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A budget-friendly choice in Zermatt

It is definitely a budget-friendly choice for Zermatt solo travellers and wonderful view with a good hot tub and sauna. Breakfast was also quite good. Little bit far from the station and up at the hill.
Stayed 1 night in Sep 2022

10/10 Excellent

Steeve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10 minute walk from the main Zermatt shopping area this small luxury hotel is definitely one to consider when visiting and skiing Zermatt. Breakfast included with appetizing options and great service every morning. Ski equipment storage, spa and hamam where well enjoyed after a ski day in these magnificent alps. Salon with fireplace with all day beverages and snacks made the stay even more enjoyable. We had the family room with our 2 young adults and all where comfortable. Much to enjoy at the Alpenlodge.
Stayed 4 nights in Mar 2024

10/10 Excellent

Yunrong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room with king size bed and bunk beds is pretty spacious. It has a L-shape large balcony with tables, chairs and a outdoor couch. The views from window or balcony are priceless (Matterhorn view). The Breakfast buffet has a lot of choices and is very fresh. The hotel staffs are very friendly. It is walkable from the train station to the hotel with a small luggage.
Stayed 1 night in Jun 2022

10/10 Excellent

DeAnne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Alpenlodge is truly special! It is a family run boutique hotel with attentive, friendly staff, exceptional accommodations and a breakfast that was superb. This was our first trip to Switzerland so we had many questions and every person we encountered at Alpenlodge (before and during our trip) was very patient and helpful. They even helped coordinate dessert for our son who turned 13 during our stay and decorated our room with balloons too. The location was very quiet, and while it was a bit further from town, it was still very walkable. If it’s cold or snowy, the taxis are easy to catch and the hotel provided discount vouchers which was a very nice perk! We are truly grateful for the hospitality and care we received from Alpenlodge. Highly recommend!
Stayed 8 nights in Dec 2023