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Alpenlodge

Property class: 3.5

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Photo gallery for Alpenlodge

A two-story building with a stone facade, a balcony, and outdoor seating area with tables and chairs. - Alpenlodge (Zermatt)
A cozy seating area with a view of a mountain and a town. - Alpenlodge (Zermatt)
A stone building with a wooden porch and large windows. - Alpenlodge (Zermatt)
A chandelier with multiple light bulbs and hanging crystals, a wooden ceiling, and a large window with a view of a mountain and a town. - Alpenlodge (Zermatt)
A modern room with a tatami mat seating area, large windows, and minimalist decor. - Alpenlodge (Zermatt)
Located close to Zermatt-Matterhorn Ski Paradise, Alpenlodge provides a free breakfast buffet, a terrace, and a garden. Hit the slopes at this hotel offering ski-in/ski-out access, a ski shuttle, and ski passes. For some rest and relaxation, visit the sauna or the steam room. In addition to a hair salon and a library, guests can connect to free in-room WiFi.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Bar
  • Laundry
  • Room service

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Boutique Double Room with view to the Matterhorn

A hotel room with a large window, a bed, a desk, a chair, and a wardrobe.

Boutique Double Room with view to the Matterhorn

10.0 out of 10
Exceptional
(5 reviews)
  • Mountain view
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Style Double Room with view to the Matterhorn

A hotel room with a large window offering a mountain view.

Style Double Room with view to the Matterhorn

  • Mountain view
  • 32 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Maisonette Junior Suite with view to the Matterhorn

A bedroom with a wooden bed, a chandelier, and a wooden wardrobe.

Maisonette Junior Suite with view to the Matterhorn

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free WiFi

View all photos for Family Room with view to the Matterhorn

A modern bedroom with a large bed, a wooden desk, a chair, and a mirror.

Family Room with view to the Matterhorn

9.8 out of 10
Exceptional
(8 reviews)
  • Mountain view
  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Bunk Beds
  • Free WiFi

View all photos for Double Room

A bedroom with a bed, bedside table, lamp, and a painting on the wall.

Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Quadruple Room with view to the Matterhorn

A cozy room with a bed, a leather sofa, a small armchair, a TV mounted on the wall, and a large window offering a mountain view.

Quadruple Room with view to the Matterhorn

  • Mountain view
  • 45 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

About the neighborhood

Located in Zermatt, Alpenlodge is near a train station and in the mountains. Zermatt-Matterhorn Ski Paradise and Breuil-Cervinia Ski Area are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Matterhorn. Take in the nearby slopes with cross-country skiing and downhill skiing, or check out other outdoor activities such as sledding and snowshoeing. Visit our Zermatt travel guide
Map
Zer Bännu 22, Zermatt, VS, 3920

What's nearby

  • A snow-covered mountain with a church and illuminated buildings in a valley.
    Zermatt-Matterhorn Ski Paradise
    1 min walk - 0.0 miles
  • A snow-capped mountain with a clear blue sky, a green valley with trees, and a small building in the foreground.
    Zermatt - Furi
    14 min walk - 0.8 miles
  • Zermatt–Sunnegga Funicular
    8 min walk - 0.5 miles
  • Zermatt Visitor Center
    13 min walk - 0.7 miles
  • Matterhorn Museum
    14 min walk - 0.8 miles

Getting around

  • Zermatt (QZB-Zermatt Train Station)
    12 min walk
  • Geneva International Airport (GVA)
    162 min drive

Restaurants

  • McDonald's
    14 min walk
  • Schweizerhof Kitchen
    13 min walk
  • Manud
    14 min walk
  • Restaurant Derby
    14 min walk
  • Backstage Hotel
    14 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available
  • Free 24-hour train station pick-up and drop-off shuttle
  • Ski shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:00 AM
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • Bicycle rentals
  • Library
  • Sauna
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Steam room
  • TV in common areas

Family friendly

  • DVD player
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • In the mountains
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible train station shuttle
  • Elevator (31 inch wide door)

More

  • 1 building
  • 2 floors
  • Built in 2005
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Meal delivery service
  • Room service

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:30 PM
Express check-in available
Minimum check-in age: 15

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the train station; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 9:30 PM
Front desk staffed during limited hours
If you are planning to arrive after 9:30 AM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Zermatt is in a car-free zone and can be reached only by train.

Renovations and closures

The property is closed between October 15 and November 24.

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of CHF 10 per accommodation, per day
Service animals are welcome, and are exempt from fees
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CHF 10 per accommodation, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

A car is not required for transportation to and from this property

Property class

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 star Superior and is displayed on this page as 3.5 stars.

Frequently asked questions

Is Alpenlodge pet-friendly?

Yes, this property allows pets (limit 2 total). There's a fee of CHF 10 per accommodation, per day. Service animals are exempt from fees.

How much is parking?

This hotel doesn't offer parking.

What time is check-in at Alpenlodge?

Check-in start time: 3:00 PM; Check-in end time: 9:30 PM.

What time is check-out at Alpenlodge?

Check-out is at 11 AM.

Where is Alpenlodge located?

Located in the mountains, this Zermatt hotel offers ski-in/ski-out access and is within a 15-minute walk of Zermatt-Matterhorn Ski Paradise, Zermatt–Sunnegga Funicular, and Tour Monte Rosa. Zermatt Visitor Center and Kirchbrücke are also within 15 minutes. Zermatt (QZB-Zermatt Train Station) is 12 minutes by foot and Zermatt Gornergratbahn Station is 12 minutes.

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Reviews

Alpenlodge Reviews

9.8

Exceptional

9.8

Cleanliness

8.6

Location

9.8

Staff & service

9.8

Property conditions & facilities
Rating 10 - Excellent. 220 out of 252 reviews
Rating 8 - Good. 29 out of 252 reviews
Rating 6 - Okay. 1 out of 252 reviews
Rating 4 - Poor. 0 out of 252 reviews
Rating 2 - Terrible. 2 out of 252 reviews

Reviews

Verified review

10/10 Excellent

Cary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel we stayed in Switzerland, stunning view of the Matterhorn.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Jesela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a truly lovely stay at Alpenlodge. We are a family of four, and we were given a spacious room with breathtaking views of the Matterhorn. The breakfast was superb, and we thoroughly enjoyed our stay. We would absolutely love to come back and stay even longer next time. Thank you for making our visit so memorable!
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

ARUN PRASAD

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alpanlodge was amazing! The service was very nice, friendly and professional. Athe place is beautiful, cozy and clean. Our room had a great view and a terrace we enjoyed. The breakfast was quite good! Their taxi chits were super useful. Would love to stay there again.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
location was great, staff was nice, food was good. The spa was very basic and not at all a place you would want to spend any time. So if looking for a great hotel w no spa amenities, this hotel is great!
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Ginnie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bit of a walk from the train station and the main strip. Very clean, nice staff. Would recommend if you like to stay where it’s quiet.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful. I had a free taxi from the station to the hotel and from the hotel to the station for staying 2 nights or more. Breakfast was very good and included in the price.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Nathaniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quaint property owned and run by a friendly husband and wife team. Breakfast was quite good. The owners were attentive and gave good tips about Zermatt. Beautiful views of Matterhorn from the balcony. No AC but we didn't need it. Only issue is that it can be a bit of a hike uphill from the town, if you are not used to it.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an incredible hotel! Highly recommend! The staff was wonderful, especially the owner. My son even mentioned that they were a 10 out of 10 in Service. We enjoyed breakfast that was a full assortment, breads, cheeses, meats, and different jams each morning, as well as the sauna that they turned on for us in the summer after a long hike. Our balcony had an incredible view of the Matterhorn. And they also are wonderful in getting us a shuttle to and from the train station. The furniture was also all very unique and the room was perfect for my family of four. He got a twin bed and slept very well.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

KK

Liked: Cleanliness, amenities, property conditions & facilities
The staff were very friendly. The breakfast croissants were delicious.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Erna

Liked: Cleanliness, amenities, property conditions & facilities
Good staff, good breakfast, nice place
View from our window
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, amenities
It was wonderful everything was perfect. The location makes it easy viewing of the town accessible. Good location for pictures. The staff was friendly and helpful. Breakfast included was a plus and good food as well. The room was spotless. I would definitely come back to this hotel
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
Breakfast was great with specialty coffees and a great selection of food. The service and accommodations were excellent!
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Dhurba

Liked: Cleanliness, amenities, property conditions & facilities
Great expereice. Friendly Hotel Employee, very helpful.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Shafeeq

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent views
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at the alpenlodge. The room was spacious and clean and beds were comfortable. Breakfast and service was also excellent. The whole lodge was beautiful and peaceful. We would definitely stay here again
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Yordan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was excellent. The host family were extremely nice and accommodating.
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

jane

Liked: Cleanliness, staff & service, property conditions & facilities
Stunning views of the Matterhorn from our bedroom window, delicious breakfast coupled with impeccable service from the staff
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent in services; shuttle between station and hotel, foods, sonar and steam room!!!
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, great view.
Stayed 2 nights in Nov 2023
Verified review

8/10 Good

Karthik

Liked: Cleanliness, staff & service, property conditions & facilities
It is very quiet B&B property - perfect for skiers or hikers. Not a full scale hotel though.
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel and friendly reception. Great view of the Matterhorn too.
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The receptionist was so friendly and helpful. Breakfast was wonderful and included eggs cooked to order. We had a view of the Matterhorn from our beautifully renovated room and large deck.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved staying here with our two kids (ages 9 and 12). It was beautiful and so comfortable. I wish we could have stayed longer!
Stayed 2 nights in Aug 2024
Verified review

10/10 Excellent

Dee

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was so lovely
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Jobil

Liked: Cleanliness, amenities, property conditions & facilities
This was such a beautiful spacious room with a wonderful balcony and view.If we had to do it again, we would’ve stayed there longer.
Stayed 1 night in Jun 2025