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Alpenlodge

3.5 star property
Ski-in/ski-out hotel with bar/lounge

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Photo gallery for Alpenlodge

Exterior
Exterior
Maisonette Junior Suite with view to the Matterhorn | Living area | Flat-screen TV, DVD player
Spa
Maisonette Junior Suite with view to the Matterhorn | Living area | Flat-screen TV, DVD player

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Room service
  • Bar
  • Housekeeping
  • Laundry
  • Pet friendly

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Maisonette Junior Suite with view to the Matterhorn

Hypo-allergenic bedding, down comforters, desk, blackout drapes

Maisonette Junior Suite with view to the Matterhorn

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony or patio
Soundproofed
Heating
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
Down duvet
  • 45 sq m
  • Mountain view
  • Sleeps 2
  • 2 Double Beds

View all photos for Family Room with view to the Matterhorn

Family Room with view to the Matterhorn | Hypo-allergenic bedding, down comforters, desk, blackout drapes

Family Room with view to the Matterhorn

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Furnished balcony or patio
Soundproofed
Heating
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Blackout drapes/curtains
Private bathroom
  • 30 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 2 Twin Bunk Beds

View all photos for Boutique Double Room with view to the Matterhorn

Boutique Double Room with view to the Matterhorn | Hypo-allergenic bedding, down comforters, desk, blackout drapes

Boutique Double Room with view to the Matterhorn

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony or patio
Soundproofed
Heating
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Down duvet
Cribs/infant beds
  • 22 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Style Double Room with view to the Matterhorn

Style Double Room with view to the Matterhorn | Hypo-allergenic bedding, down comforters, desk, blackout drapes

Style Double Room with view to the Matterhorn

Highlights

Furnished balcony or patio
Soundproofed
Heating
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Down duvet
Cribs/infant beds
  • 32 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed

View all photos for Quadruple Room with view to the Matterhorn

Quadruple Room with view to the Matterhorn | Hypo-allergenic bedding, down comforters, desk, blackout drapes

Quadruple Room with view to the Matterhorn

Highlights

Soundproofed
Heating
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Blackout drapes/curtains
Hair dryer
Shower/tub combination
  • 45 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room

Double Room | Hypo-allergenic bedding, down comforters, desk, blackout drapes

Double Room

Highlights

Soundproofed
Heating
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Map
Zer Bännu 22, Zermatt, VS, 3920

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 miles
  • Zermatt–Sunnegga Funicular - 8 min walk - 0.5 miles
  • Zermatt Visitor Center - 10 min walk - 0.5 miles
  • Zermatt - Furi - 14 min walk - 0.8 miles
  • Sunnegga Ski Resort - 7 min drive - 0.7 miles

Getting around

  • Zermatt (QZB-Zermatt Train Station) - 12 min walk
  • Geneva International Airport (GVA) - 162 min drive

Restaurants

  • ‪Golden India - ‬12 min walk
  • ‪Fuchs - ‬11 min walk
  • ‪Ristorante Pizzeria CasaMia - ‬12 min walk
  • ‪Zer Mama Bistro - ‬10 min walk
  • ‪Madre Nostra - ‬12 min walk

About this property

Alpenlodge

Hotel near Zermatt-Matterhorn Ski Paradise
A free breakfast buffet, a terrace, and a garden are just a few of the amenities provided at Alpenlodge. Hit the slopes at this hotel offering ski-in/ski-out access, a ski shuttle, and ski passes. For some rest and relaxation, visit the sauna or the steam room. Free in-room WiFi is available to all guests, along with a hair salon and a library.
You'll also enjoy the following perks during your stay:
  • Free train station pick-up, bike rentals, and express check-in
  • Tour/ticket assistance, multilingual staff, and an elevator
  • Smoke-free premises, luggage storage, and coffee/tea in the lobby
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms at Alpenlodge have perks such as bathrobes, in addition to amenities like free WiFi and sound-insulated walls.
More conveniences in all rooms include:
  • Hypo-allergenic bedding and down comforters
  • Bathrooms with shower/tub combinations and free toiletries
  • Flat-screen TVs with cable channels and DVD players
  • Electric kettles, heating, and daily housekeeping

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available
  • Free train station pick-up and drop-off shuttle
  • Ski shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • Bicycle rentals
  • Library
  • Sauna
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Steam room
  • TV in common areas

Family friendly

  • DVD player
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Hair salon
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • In the mountains
  • Picnic area
  • Terrace

Accessibility

  • Elevator

More

  • 1 building
  • 2 floors
  • Built in 2005
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Room service

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 9:30 PM
Express check-in available
Minimum check-in age: 15

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 9:30 PM
Front desk staffed during limited hours
If you are planning to arrive after 9:30 AM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Zermatt is in a car-free zone and can be reached only by train.

Renovations and closures

The property is closed between October 15 and November 24.

Access methods

Front desk (limited hours)

Pets

Pets stay free

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 star Superior and is displayed on this page as 3.5 stars.

Property is also known as

Alpenlodge
Alpenlodge Zermatt
Hotel Alpenlodge Superior Zermatt
Hotel Alpenlodge Zermatt
Alpenlodge Hotel Zermatt
Alpenlodge Superior Zermatt
Alpenlodge Superior
Alpenlodge Hotel
Hotel Alpenlodge
Hotel Alpenlodge Superior
Alpenlodge Hotel
Alpenlodge Zermatt
Alpenlodge Hotel Zermatt

Frequently asked questions

Is Alpenlodge pet-friendly?

Yes, pets are allowed at this property.

How much is parking at Alpenlodge?

This hotel doesn't offer parking.

What time is check-in at Alpenlodge?

Check-in start time: 2 PM; Check-in end time: 9:30 PM.

What time is check-out at Alpenlodge?

Check-out is at 11 AM.

Where is Alpenlodge located?

Located in the mountains, this Zermatt hotel offers ski-in/ski-out access and is within a 15-minute walk of Zermatt-Matterhorn Ski Paradise, Zermatt–Sunnegga Funicular, and Tour Monte Rosa. Zermatt Visitor Center and St. Mauritius Church are also within 15 minutes. Zermatt (QZB-Zermatt Train Station) is 12 minutes by foot and Zermatt Gornergratbahn Station is 12 minutes.

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Alpenlodge Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 162 out of 189 reviews
Rating 8 - Good. 25 out of 189 reviews
Rating 6 - Okay. 1 out of 189 reviews
Rating 4 - Poor. 0 out of 189 reviews
Rating 2 - Terrible. 1 out of 189 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10

Good staff, good breakfast, nice place
View from our window
Stayed 1 night in Jun 2025

10/10

The property was unlike anything we’ve seen—amazing location, great rooms, and exceptional attention to detail. Our host Martin was wonderful, taking time to explain everything and even packed us breakfast for our early morning train.
Stayed 2 nights in Jun 2025

10/10

This was such a beautiful spacious room with a wonderful balcony and view.If we had to do it again, we would’ve stayed there longer.
Stayed 1 night in Jun 2025

10/10

We had an excellent stay at Alpenlodge! The room was spacious, beautifully furnished, and very comfortable. Waking up to a clear view of the Matterhorn was a highlight of our trip. The breakfast was lovely, with healthy and delicious options to start the day right. What truly made our stay memorable were the owners — incredibly kind, helpful, and welcoming. They shared great local tips about Zermatt and even assisted with booking local taxis whenever we needed. Highly recommend Alpenlodge for anyone looking for a peaceful, scenic, and warm experience in Zermatt!
Stayed 2 nights in Jun 2025

10/10

Very helpful and friendly staff! Accommodations very clean.
Stayed 7 nights in Mar 2025

10/10

Excellent, highly recommend.
Stayed 2 nights in Dec 2024

10/10

Great host. Very friendly. Rooms adequate. Some of the best views of Matterhorn from a guestlodge Price is according to this. Room would be a regular 3 star room. Would advise the cheese fondue for dinner. Breakfast spread very Swiss and delicious.
Stayed 1 night in Jan 2025

10/10

Fantastic hotel and friendly reception. Great view of the Matterhorn too.
Stayed 1 night in Jun 2024

10/10

I cannot say enough wonderful things about Alpenlodge. Not only is the hotel absolutely beautiful with stunning panoramic views of the Matterhorn and surrounding peaks, but the people are what truly make this place unforgettable. During my stay, I was traveling with a friend and, unfortunately, we weren’t getting along. It was an emotionally difficult situation to be in during a trip I had been looking forward to. When I spoke with Virginia at the front desk, she showed me such kindness, empathy, and professionalism that I instantly felt supported and reassured. She went out of her way to help me — arranging for an incredible room that gave me the space and peace I needed, with breathtaking views that felt like therapy in themselves. The room was cozy, quiet, and beautifully appointed — every detail was thoughtful and the view of the mountains from the balcony was absolutely spectacular. It gave me the clarity and calm I truly needed. Breakfast each morning was also such a treat — fresh, beautifully prepared, and served with care. Enjoying a peaceful meal while soaking in the views became one of my favorite parts of the day. Every single person I encountered at Alpenlodge was warm, welcoming, and genuinely kind. But Virginia stood out for how she helped me through a tough moment with such compassion — I’ll always be grateful to her. If you're looking for a stay in Zermatt that combines incredible views, comfort, and heart— Alpenlodge is the place.
Stayed 2 nights in Jun 2025

10/10

Great hotel and wonderful food and service

10/10

Sorry for taking so long to post a review. I was staying here when Zermatt experienced the late season heavy snow, power outage l, and rail suspension in April 2025. It was a very unpleasant experience for the village, but I can say the staff at Alpenlodge went above and beyond. They had great compassion, professionalism, and empathy for all guests during this time. The only reason I’m leaving the review is because their extraordinary efforts during that time deserve commendation. Please keep in mind they also were trapped and without power in their private lives as they also reside in Zermatt. They kept the facility open as best able; updated the guests with recovery assistance news, and kept the facility accommodating. Aside from the problem; they operated with excellence in their normal operation. Very helpful with advice (esp hiking trails!) and where to eat or explore. I’d recommend alpenlodge to anyone wanting to stay in zermatt and not be in the overly crowded downtown corridor. Their spa facilities were a welcome retreat, and the hotel had great views. Again, my sincerely gratitude to the entire staff who assisted us for our stay. Thank you!
Stayed 4 nights in Apr 2025

10/10

Very good property and the best Matterhorn view from the hotel. Really liked it. Breakfast was great.
Stayed 2 nights in Jun 2024

10/10

Great service.
Stayed 1 night in Aug 2024

10/10

Martin and his wife are very friendly and hospitable. The breakfast was exceptional. The rooms were ever welcoming.
Stayed 3 nights in Jul 2024

10/10

The property was quiet and clean and felt very safe. Breakfast each day was wonderful. It was a little bit of a walk to get to the main parts of town but it was still very easy and safe. Our room had an incredible view and we really enjoyed our stay.
Stayed 2 nights in Jun 2024

10/10

Spacious room with beautiful views of the mountains around Zermatt. Great breakfast, friendly and helpful staff.
Stayed 2 nights in Sep 2022

10/10

Love the lodge feel! Earth atmosphere, quiet, with phenomenal views. Fresh farm tasting food was absolutely delightful on the palate. Staff were attentive, welcoming, and always greeting you with a smile. Loved our stay at Alpenlodge. Highly recommend!
Stayed 3 nights in Jun 2024

10/10

The decor is gorgeous. The staff is friendly and helpful. The hotel is located on a slope near wooded hiking trails. A perfect stay!
Stayed 1 night in Jun 2023

10/10

A truly AMAZING hotel! Deborah and Martin made my family and I feel so welcome. Great breakfast spread, fantastic staff, outstanding views of the Matterhorn and a beautiful spa. We had a wonderful time on our vacation thanks to you. We can’t wait to come back!! 😊
Stayed 3 nights in Jun 2024

10/10

Fantastic staff, going above and beyond on service, love the room dedicated to skis and the racks to dry the boots.
Stayed 1 night in Dec 2023

10/10

This property was very nice the amenities were great. Really enjoyed the spa with the sauna and steam room. The heated bathroom floors were also really nice. Staff were very kind and generous and provided an excellent stay. Highly recommend this place any time of year!

10/10

Alpenlodge Lodge and Zermatt Switzerland will hold such a special place in our hearts. Deborah, her family and staff were all so warm, kind, and helpful. The breakfast was delicious each morning and it truly felt like a mountain oasis! We HIGHLY recommend Alpen Lodge!

10/10

It is definitely a budget-friendly choice for Zermatt solo travellers and wonderful view with a good hot tub and sauna. Breakfast was also quite good. Little bit far from the station and up at the hill.
Stayed 1 night in Sep 2022

10/10

10 minute walk from the main Zermatt shopping area this small luxury hotel is definitely one to consider when visiting and skiing Zermatt. Breakfast included with appetizing options and great service every morning. Ski equipment storage, spa and hamam where well enjoyed after a ski day in these magnificent alps. Salon with fireplace with all day beverages and snacks made the stay even more enjoyable. We had the family room with our 2 young adults and all where comfortable. Much to enjoy at the Alpenlodge.
Stayed 4 nights in Mar 2024

10/10

The Alpenlodge is truly special! It is a family run boutique hotel with attentive, friendly staff, exceptional accommodations and a breakfast that was superb. This was our first trip to Switzerland so we had many questions and every person we encountered at Alpenlodge (before and during our trip) was very patient and helpful. They even helped coordinate dessert for our son who turned 13 during our stay and decorated our room with balloons too. The location was very quiet, and while it was a bit further from town, it was still very walkable. If it’s cold or snowy, the taxis are easy to catch and the hotel provided discount vouchers which was a very nice perk! We are truly grateful for the hospitality and care we received from Alpenlodge. Highly recommend!
Stayed 8 nights in Dec 2023