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Alpenhotel Fleurs de Zermatt

4.0 star property

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Photo gallery for Alpenhotel Fleurs de Zermatt

Exterior - Alpenhotel Fleurs de Zermatt (Zermatt)
Indoor pool, outdoor pool, open 7:00 AM to 8:00 PM, sun loungers - Alpenhotel Fleurs de Zermatt (Zermatt)
Premium bedding, in-room safe, desk, laptop workspace - Alpenhotel Fleurs de Zermatt (Zermatt)
Indoor pool, outdoor pool, open 7:00 AM to 8:00 PM, sun loungers - Alpenhotel Fleurs de Zermatt (Zermatt)
Terrace/patio - Alpenhotel Fleurs de Zermatt (Zermatt)
Located close to Zermatt-Furi Gondola and Sunnegga Paradise - Blauherd Cable Car, Alpenhotel Fleurs de Zermatt provides a free breakfast buffet, a terrace, and an art gallery on site. Hit the slopes at this hotel offering ski-in/ski-out access, a ski shuttle, and ski storage. Take some time to relax at the onsite spa. Enjoy the health club, as well as activities like ice skating and mountain biking. Stay connected with free in-room WiFi, and guests can find other amenities such as a shopping mall on site and a library.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Restaurant
  • Gym

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Single Room, Mountain View

Standard Single Room, Mountain View | Premium bedding, in-room safe, desk, laptop workspace

Standard Single Room, Mountain View

9.6 out of 10
Exceptional
(5 reviews)
  • Mountain view
  • 20 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Classic Double Room, Mountain View

Premium bedding, in-room safe, desk, laptop workspace

Classic Double Room, Mountain View

9.8 out of 10
Exceptional
(24 reviews)
  • Mountain view
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double Room, Mountain View (Style)

Double Room, Mountain View (Style) | Premium bedding, in-room safe, desk, laptop workspace

Double Room, Mountain View (Style)

9.8 out of 10
Exceptional
(6 reviews)
  • Mountain view
  • 30 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed OR 1 Double Bed and 1 Double Sofa Bed

View all photos for Deluxe Double Room (Parterre)

Deluxe Double Room (Parterre) | Premium bedding, in-room safe, desk, laptop workspace

Deluxe Double Room (Parterre)

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Double Room, Balcony, Mountain View (Matterhorn)

Deluxe Double Room, Balcony, Mountain View (Matterhorn) | Premium bedding, in-room safe, desk, laptop workspace

Deluxe Double Room, Balcony, Mountain View (Matterhorn)

9.6 out of 10
Exceptional
(8 reviews)
  • Mountain view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Suite, Balcony, Mountain View (Matterhorn)

Premium bedding, in-room safe, desk, laptop workspace

Junior Suite, Balcony, Mountain View (Matterhorn)

9.6 out of 10
Exceptional
(7 reviews)
  • Mountain view
  • 35 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed OR 1 Double Bed and 1 Double Sofa Bed

View all photos for Family Room, 2 Bedrooms, Balcony, Mountain View

Premium bedding, in-room safe, desk, laptop workspace

Family Room, 2 Bedrooms, Balcony, Mountain View

10.0 out of 10
Exceptional
(4 reviews)
  • Mountain view
  • 50 sq m
  • Sleeps 4
  • 2 Double Beds OR 4 Twin Beds

View all photos for Double Room (Parterre)

Double Room (Parterre) | Premium bedding, in-room safe, desk, laptop workspace

Double Room (Parterre)

9.0 out of 10
Wonderful
(2 reviews)
  • Mountain view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Located in Zermatt, Alpenhotel Fleurs de Zermatt is near a train station and in the mountains. Zermatt-Furi Gondola and Sunnegga Paradise - Blauherd Cable Car are notable landmarks, and some of the area's activities can be experienced at Matterhorn Glacier Ride and Klein Matterhorn Cable Car. Matterhorn and Charles Kuonen Suspension Bridge are two other places to visit that come recommended. Enjoy the area's slopes with cross-country skiing and downhill skiing, and don't miss out on the snowshoeing and sledding. Visit our Zermatt travel guide
Map
Unterer Mattenweg 41, Zermatt, VS, 3920

What's nearby

  • This photo is taken from the Riedweg. It's great for sunset and blue hour photos since it allows to frame both the village and the Matterhorn.
    Zermatt-Matterhorn Ski Paradise
    1 min walk - 0.0 miles
  • #Contest #Matterhorn #Zermatt #Switzerland #Suisse#Schweiz #HeavenonEarth #Culture
    Zermatt - Furi
    8 min walk - 0.5 miles
  • Zermatt–Sunnegga Funicular
    3 min walk - 0.2 miles
  • Zermatt Visitor Center
    3 min walk - 0.2 miles
  • Zermatt-Furi Gondola
    17 min walk - 1.0 mile

Getting around

  • Zermatt (QZB-Zermatt Train Station)
    4 min walk
  • Geneva International Airport (GVA)
    162 min drive

Restaurants

  • McDonald's
    6 min walk
  • Le Petit Royal
    6 min walk
  • Restaurant Derby
    7 min walk
  • Golden India
    5 min walk
  • Schweizerhof Kitchen
    6 min walk

About this property

Alpenhotel Fleurs de Zermatt

Upscale hotel near Zermatt-Furi Gondola
Located close to Sunnegga Paradise - Blauherd Cable Car, Alpenhotel Fleurs de Zermatt provides a free breakfast buffet, a terrace, and an art gallery on site. Hit the slopes at this hotel offering ski-in/ski-out access, a ski shuttle, and ski storage. Take some time to relax at the onsite spa. Enjoy the health club, as well as activities like ice skating and mountain biking. Stay connected with free in-room WiFi, and guests can find other amenities such as a shopping mall on site and a library.
You'll also find perks like:
  • A seasonal outdoor pool and an indoor pool, along with sun loungers
  • An elevator, concierge services, and 1 meeting room
  • Helicopter/airplane tours, smoke-free premises, and a front-desk safe
  • Luggage storage, a banquet hall, and tour/ticket assistance
  • Guest reviews speak highly of the breakfast and helpful staff
Room features
All guestrooms at Alpenhotel Fleurs de Zermatt feature comforts such as premium bedding and laptop-friendly workspaces, as well as amenities like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with children's robes and free toiletries
  • 39-inch flat-screen TVs with cable channels
  • Children's slippers, heating, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Ski shuttle nearby

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge

Restaurants on site

  • Matterhorn Lounge

Things to do

  • Art gallery
  • Full-service spa
  • Health club
  • Helicopter/airplane tours
  • Hiking/biking trails
  • Ice skating
  • Indoor pool
  • Library
  • Mountain biking
  • Outdoor pool
  • Sauna
  • Shopping mall
  • Ski storage
  • Ski-in/ski-out access
  • Steam room

Family friendly

  • Baby toys
  • Children's games
  • Children's toys
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Conference center (388 square feet of space)
  • Meeting room

Outdoors

  • In the mountains
  • Pool loungers
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Children's robes
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 39-inch flat-screen TV with cable channels

Food and drink

  • Espresso maker
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Heating
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:30 PM; Check-in end time: 11 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 12:30 PM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Zermatt is in a car-free zone and can be reached only by train.

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from January to December
Pool access available from 7:00 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Children under 12 years old are not allowed in the spa without adult supervision

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Alpenhotel Fleurs Zermatt Hotel
Alpenhotel Fleurs Hotel
Alpenhotel Fleurs Zermatt
Alpenhotel Fleurs
Alpenhotel Fleurs de Zermatt Hotel
Alpenhotel Fleurs de Zermatt Zermatt
Alpenhotel Fleurs de Zermatt Hotel Zermatt

Frequently asked questions

Does Alpenhotel Fleurs de Zermatt have a pool?

Yes, this property has an indoor pool and an outdoor pool. Pool access is from 7:00 AM–8:00 PM.

Is Alpenhotel Fleurs de Zermatt pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Alpenhotel Fleurs de Zermatt doesn't offer parking.

What time is check-in at Alpenhotel Fleurs de Zermatt?

Check-in start time: 3:30 PM; Check-in end time: 11 PM. Late check-in is available during limited hours.

What time is check-out at Alpenhotel Fleurs de Zermatt?

Check-out is at 11 AM.

Where is Alpenhotel Fleurs de Zermatt located?

Located in the mountains, this slopeside hotel offers ski-in/ski-out access in Zermatt within 2 mi (3 km) of Zermatt-Furi Gondola and Sunnegga Paradise - Blauherd Cable Car and close to winter sports such as cross-country skiing and skiing lessons. Zermatt (QZB-Zermatt Train Station) and Zermatt Gornergratbahn Station are within a 5-minute walk.

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Reviews

Alpenhotel Fleurs de Zermatt Reviews

9.2

Wonderful

9.8

Cleanliness

9.2

Location

8.8

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 614 out of 842 reviews
Rating 8 - Good. 158 out of 842 reviews
Rating 6 - Okay. 39 out of 842 reviews
Rating 4 - Poor. 16 out of 842 reviews
Rating 2 - Terrible. 15 out of 842 reviews

Reviews

10/10 Excellent

Nadja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was excellent. The room was very cozy, clean and comfortable and the balcony offered views of the Matterhorn. Breakfast was very delicious and the staff were attentive and friendly.
Stayed 1 night in Jan 2026

10/10 Excellent

Rachel

Liked: Cleanliness, amenities, property conditions & facilities
Room was perfectly set up, staff were polite and helpful, and skiing was a breeze with their accommodations.
Stayed 3 nights in Dec 2025

10/10 Excellent

Randy

Liked: Cleanliness, amenities, property conditions & facilities
Everything about this hotel is excellent! The staff were very helpful from check-in to check out. Clean room, modern amenities, spacious, accommodating, helpful staff! Free pick up and drop off from Zermatt’s train terminal, free luggage storage service after we checked out and had to go skiing, they even let us use their spa shower after skiing. Will come back gain. Thank you Fleur de Zermatt!
Stayed 1 night in Feb 2026

10/10 Excellent

Teri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great property

Welcoming front desk staff, crisp clean sheets, well kept property. Great location. Highly recommend staying here!
Stayed 1 night in Sep 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel in a great location. Service and breakfast were very good
Stayed 2 nights in Jun 2025

10/10 Excellent

Ty

Liked: Cleanliness, staff & service, property conditions & facilities
Loved our stay here! Spa area was fantastic!
Stayed 3 nights in Mar 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

This IS the place!

Great place to stay for skiing. The spa was so delightful especially after a day on the slopes!
Stayed 4 nights in Feb 2025

10/10 Excellent

Nathalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location not far from train station and town … bus stop just around the corner to take you to glacier paradise … good breakfast with make your own boiled eggs and pancakes
Stayed 1 night in Feb 2025

10/10 Excellent

Richard and Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and staff
Stayed 2 nights in Aug 2024

10/10 Excellent

Angela

Liked: Cleanliness, property conditions & facilities, room comfort

Outstanding Hotel.

Really really gorgeous place to stay and at such a good price. Perfect location to the train station. Staff very friendly, room was more than i expected so felt like a queen.
Stayed 1 night in Jan 2025

8/10 Good

Kathy

Matterhorn hikes.

The building was nice with a large comfortable room. Very clean. Helpful staff. Location was close to the train station and the grocery store. Lovely towels and robe. No chair for the desk. Needed better in room coffee bar. No hot pot and coffee maker and cups were too small and didn’t work properly.
Chez Verony Burger
Stayed 2 nights in Sep 2025

10/10 Excellent

Sandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel !

Great hotel: all service is excellent.
Stayed 2 nights in Jan 2024

10/10 Excellent

Christal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a really nice hotel and close to the train station. The bathroom was especially nice - it was very clean and spacious.
Stayed 2 nights in Sep 2024

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best places to visit in the world. Hotel was really nice, great location, friendly staff, highly recommended.
Stayed 3 nights in Aug 2024

8/10 Good

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is well suited for visitors to the surrounding mountains activities.
Stayed 1 night in Sep 2024

10/10 Excellent

Huw

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel and spa facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Ka Yan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice hotel with comfortable bed and clean bathroom.
Stayed 2 nights in Aug 2023

10/10 Excellent

Tagg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Matterhorn views didn’t disappoint

we had a very nice large room on the top floor with amazing views of the Matterhorn. The pool was very nice and had special jets that helped ease our muscles after a long day of hiking. The hotel was just far enough off the main strip we didn’t hear the all the noise of any late night activities but still close enough we could walk to all shops and restaurants. If we ever make it back to Switzerland we will be looking to stay here again.
Stayed 2 nights in Jun 2025

6/10 Okay

Gregory

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
This property is nice enough, with a small pool and spa. The beds and pillows are a
Stayed 2 nights in Mar 2025

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service and great spa
Stayed 2 nights in Oct 2024

8/10 Good

Sonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean hotel. Great location
Stayed 1 night in Oct 2023

10/10 Excellent

laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic hotel with Matterhorn views and pool

Fantastic stay, we were upgraded to a. Junior suite with amazing views of the Matterhorn. Bed was very comfortable and room was great. The pool and spa facilities were a lovely way to spend the evening. Highly recommend
Stayed 2 nights in Mar 2025

10/10 Excellent

Svetlana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very nice and quiet. Very good breakfast. And I was amazed at their saunas, it was really good!
Stayed 2 nights in Oct 2024

8/10 Good

Kim

Liked: Amenities
We LOVED the property! Short walk from the train station. Beautiful spa! We would definitely stay there again.
Stayed 2 nights in Sep 2024

8/10 Good

Gevik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was all good, great spa. Just the breakfast choices could be better. Small quiet place. I would stay there again if I were to go back
Stayed 4 nights in Mar 2025