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Alpen Resort - Spa & Dining

4.0 star property
Mountain tranquility awaits with spectacular alpine views forming the perfect backdrop for memorable meals and family activities at this peaceful retreat

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Photo gallery for Alpen Resort - Spa & Dining

An indoor swimming pool with clear water, a modern design with geometric wall patterns, and a view of the outside through large windows. - Alpen Resort - Spa & Dining (Zermatt)
A multi-story hotel with balconies, a ground-level restaurant, and a snowy mountain backdrop. - Alpen Resort - Spa & Dining (Zermatt)
A modern spa area with a stone wall, lounge chairs, and a staircase. - Alpen Resort - Spa & Dining (Zermatt)
A restaurant with wooden beams, tables set for dining, and large windows. - Alpen Resort - Spa & Dining (Zermatt)
A rustic interior with exposed wooden beams, a reception desk, stone flooring, and large windows. - Alpen Resort - Spa & Dining (Zermatt)
Alpen Resort & Spa Zermatt provides a peaceful mountain escape where travelers can rejuvenate with a spa massage, savor meals at Restaurant Matterhorn, or relax on the garden terrace. Families appreciate the indoor pool setup with a dedicated children's pool and playground.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Panoramic Twin Room, Mountain View, Mountainside

A modern hotel room with a wooden headboard bed, a blue sofa, a wooden coffee table with fruit, and a view of the mountains through the window.

Panoramic Twin Room, Mountain View, Mountainside

9.4 out of 10
Exceptional
(13 reviews)
  • Mountain view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Single Room, 1 Twin Bed, Garden View

A hotel room with a wooden desk, a bed, a TV, and a mural of a mountain.

Single Room, 1 Twin Bed, Garden View

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 14 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Twin Room, 1 Bedroom, Garden View

A modern hotel room with a large bed, a blue sofa, and a small table.

Twin Room, 1 Bedroom, Garden View

9.6 out of 10
Exceptional
(17 reviews)
  • Garden view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Family Room, 1 Bedroom

A modern hotel room with a bed, a blue sofa, a wooden coffee table, and a desk with a lamp.

Family Room, 1 Bedroom

9.4 out of 10
Exceptional
(8 reviews)
  • Garden view
  • 30 sq m
  • 2 bedrooms
  • Sleeps 4
  • 3 Twin Beds
  • Free WiFi

View all photos for Panoramic Quadruple Room, Mountain View

A modern bedroom with a large bed, a wooden headboard, a bedside table, a nightstand, a window with curtains, and a wooden ladder.

Panoramic Quadruple Room, Mountain View

9.2 out of 10
Wonderful
(10 reviews)
  • Mountain view
  • 32 sq m
  • 1 bedroom
  • Sleeps 5
  • 4 Twin Beds
  • Free WiFi

View all photos for Family Suite, 2 Bedrooms, Garden View

A teal sofa with patterned cushions, a wooden coffee table with a floral arrangement, and a large framed picture of a landscape with a bridge.

Family Suite, 2 Bedrooms, Garden View

  • Garden view
  • 50 sq m
  • 2 bedrooms
  • Sleeps 5
  • 4 Twin Beds
  • Free WiFi

View all photos for Family Room, 1 Bedroom (3 Twin Beds)

Hypo-allergenic bedding available, minibar, in-room safe, desk

Family Room, 1 Bedroom (3 Twin Beds)

  • 30 sq m
  • Sleeps 2
  • 3 Twin Beds
  • Free WiFi

Bed in dormitory GARDEN VIEW

  • Sleeps 1
  • Free WiFi

Bed in dormitory STANDARD

  • Sleeps 1
  • Free WiFi

About the neighborhood

Located in Zermatt, Alpen Resort - Spa & Dining is in the mountains. Zermatt-Matterhorn Ski Paradise and Breuil-Cervinia Ski Area are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Matterhorn. Enjoy the area's slopes with cross-country skiing and downhill skiing, and don't miss out on the sledding and snowshoeing. Visit our Zermatt travel guide
Map
Spissstrasse 50, Fam Aufdenblatten, Zermatt, Schweiz, 3920

What's nearby

  • A snow-covered mountain with a church and illuminated buildings in a valley.
    Zermatt-Matterhorn Ski Paradise
    1 min walk - 0.0 miles
  • A snow-capped mountain with a clear blue sky, a green valley with trees, and a small building in the foreground.
    Zermatt - Furi
    11 min walk - 0.6 miles
  • Zermatt Visitor Center
    3 min walk - 0.2 miles
  • Zermatt–Sunnegga Funicular
    6 min walk - 0.4 miles
  • Matterhorn Museum
    10 min walk - 0.5 miles

Getting around

  • Zermatt (QZB-Zermatt Train Station)
    4 min walk
  • Sion (SIR)
    77 min drive

Restaurants

  • McDonald's
    6 min walk
  • Le Petit Royal
    6 min walk
  • Golden India
    5 min walk
  • Schweizerhof Kitchen
    6 min walk
  • Zer Mama Bistro
    8 min walk

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Exterior
Hotel Monte Rosa
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  • Hot tub
  • Pet friendly
  • Free WiFi
  • Restaurant
9.6 out of 10, Exceptional, 240 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Offsite parking within 3 miles (CHF 12 per night); discounts available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Restaurant Matterhorn

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Outdoor tennis court
  • Playground
  • Sauna
  • Ski passes
  • Ski storage
  • Steam room

Family friendly

  • Arcade/game room
  • Children's pool
  • Indoor pool
  • Playground

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center

Outdoors

  • Garden
  • In the mountains
  • Terrace

Full-service spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance

More

  • 3 buildings
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Desk
  • Heating
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:30 PM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 16

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:30 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from November 2 2026 to November 6 2026 (dates subject to change):
  • Fitness facilities
  • Sauna
  • Spa
  • Spa/Beauty services
  • Hot tub
  • Swimming pool

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of CHF 15 per pet, per night
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: CHF 12 per night (16404 ft away)
  • Pet fee: CHF 15 per pet, per night
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property class

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Frequently asked questions

Does Alpen Resort - Spa & Dining have a pool?

Yes, this property has an indoor pool and a children's pool. The pool will be unavailable from November 2 2026 to November 6 2026 (dates subject to change).

Is Alpen Resort - Spa & Dining pet-friendly?

Yes, dogs are allowed at this property. There's a fee of CHF 15 per pet, per night.

What time is check-in at Alpen Resort - Spa & Dining?

Check-in start time: 3:00 PM; Check-in end time: 10:30 PM. Late check-in is available during limited hours.

What time is check-out at Alpen Resort - Spa & Dining?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Alpen Resort - Spa & Dining located?

This family-friendly Zermatt hotel is located in the mountains, within a 5-minute walk of Zermatt-Matterhorn Ski Paradise and Zermatt Visitor Center. Zermatt–Sunnegga Funicular and Zermatt - Furi are also within 15 minutes. Zermatt (QZB-Zermatt Train Station) and Zermatt Gornergratbahn Station are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Alpen Resort - Spa & Dining Reviews

9.4

Exceptional

9.6

Cleanliness

9.0

Location

9.2

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 419 out of 557 reviews
Rating 8 - Good. 98 out of 557 reviews
Rating 6 - Okay. 22 out of 557 reviews
Rating 4 - Poor. 10 out of 557 reviews
Rating 2 - Terrible. 8 out of 557 reviews

Reviews

Verified

10/10 Excellent

Ash

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean, pool was nice and staff are very friendly
Stayed 1 night in Jul 2026
Verified

10/10 Excellent

Christia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The spa facilities were absolutely beautiful as were the grounds of the property! We loved it!!
Stayed 2 nights in Jul 2026
Verified

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Mountain view , room was very warm and inviting, staff was very welcoming and accommodating, highly recommend staying there.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely incredible! This was the absolute highlight of our three-week European family vacation. Stunning rooms, breathtaking views, and top-tier hospitality—we can't recommend it enough.
Stayed 1 night in Jul 2026
Verified

10/10 Excellent

darwin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and mountain views
Stayed 2 nights in Jun 2026
Verified

10/10 Excellent

Anastasia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has a modern lodge feel and the staff were so kind and helpful. The PeakFine restaurant was simply delicious and the staff were so attentive. We had the panoramic family room with an amazing view of the Matterhorn! This was the highlight of our trip to Switzerland. I definitely highly recommend this hotel and would come back in the future.
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

NAVJYOTI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, Bcz of the lower temp, they don’t have air conditioning but they provided us with fans. Even if we were early, we got our room ready in 10 to 15 mins, staff were very polite and helpful. Food was great. We enjoyed our stay and will recommend to family and friends.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, amenities
Excellent location, staff and building. Great value - would stay here again for sure!
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Rajesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the SPA and Pool facilities. Our room (family room on two level) has an amazing view of Matterhorn from our balcony- especially at sun rise when it just glowed as if it was made of Gold. Room itself was large and clean with adequate facilities. Check in was straight forward too. Zermatt itself is a beautiful ski resort town. The hotel was in a great location near the railway station. The hotel offers a courtesy bus to pick or drop you at the railway station.
Stayed 1 night in May 2026
Verified

10/10 Excellent

scott

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic resort, great location, staff fabulous, panoramic room was perfect, spa is awesome
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Tina Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An amazing property that did not disappoint. Unrestricted mountain view, wonderful facilities and very attentive staff. Location is easy walking distance to most amenities and was quiet and cosy.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spa! Good location and excellent room!
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Breakfast was great. Hotel is in a good location.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place in beautiful location. Recommend.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the amenities such as the gym and spa. Makes a whole difference especially after a day on the slopes.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel, great pool area
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Adrian

Liked: Cleanliness, amenities, property conditions & facilities
Super amazing stay. Fantastic location, place and especially the panaromic room that oversee the Matterhorn! You will be able to see the golden flow on the Matterhorn at sunrise. Will be back to stay more nights in the hopefully near future! Staff was polite and nice from the driver to the counter to the breakfast to the pub! Fantastic!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

AKANE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spa was very nice.
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
It is gorgeous beautiful mountains. Compimentary spa excellent. Staff very nice and helpful.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Khinal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, woth ample things to do with kids. Lots of play areas to keep kids occupied.
Stayed 5 nights in Apr 2025
Verified

10/10 Excellent

emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loved the spa! such a good location and not too far to walk into town
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities
facilities are good: swimming pool etc
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

matthew

Liked: Cleanliness, property conditions & facilities
Weather was good for the most part. The hotel was awesome with a great staff that was very helpful. The food everywhere was great, and I would stay there again and recommend
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Rang Ok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff was helping with smile upin arrival and staying
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Alpen Resort and Spa is such a great hidden gem! It’s not on any main strip in Zermatt which was great—it’s quiet and peaceful. Staff: Friendly and helpful from check-in to check out. The included shuttle pickup/drop off at the train station is a nice touch. Room: We had the family panorama room with Matterhorn view (note when reserving: mountain view is not necessarily Matterhorn view. Read the room descriptions carefully before booking. The room was very clean and well equipped. Spa/Pool: We absolutely loved the spa and pool. We used it every chance we could get. The teenagers enjoyed it as well. It’s better than the pictures on the website. There were hardly any guests using this area—we had it virtually to ourselves 90% of the time. Note: Access to the spa is included with your stay (as of June 2026) Food: Breakfast is from 7-11am. The breakfast buffet was included with our stay as well (as of June 2026). It was a well stocked breakfast buffet and you can order an omelet off of their menu. The omelet option is also included. “The Dude” restaurant has huge portions and nice selection. The pricing was slightly lower than comparable places. TLDR: Great stay and great value considering the included amenities!
Stayed 2 nights in Jun 2026