Grand Hotel Zell Am See

4.5 star property
Beachfront hotel with 2 restaurants and a full-service spa

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Photo gallery for Grand Hotel Zell Am See

Junior Suite, Balcony, Lake View (Open Gallery) | Terrace/patio
Front of property - evening/night
Sauna, hot tub, steam room, Turkish bath, body treatments
Sauna, hot tub, steam room, Turkish bath, body treatments
Property amenity
Grand Hotel Zell Am See sits by tranquil waters, perfect for families and adventurers. Book revitalizing treatments at the GrandSpa, dine at two distinctive restaurants, or enjoy casino entertainment. Past guests consistently praise the exceptional service.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • On private beach
  • 24/7 front desk
  • Gym
  • Bar

Room options

Available filters for rooms
Showing 14 of 14 rooms

Superior Double Room, Balcony, Lake View

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Balcony
Individually decorated
Free cribs/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Bathrobes
  • 30 sq m
  • Lake view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Family Room, Lake View

Highlights

Individually decorated
Free cribs/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Bathrobes
Hair dryer
  • 45 sq m
  • Lake view
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed

Family Room, Balcony, Lake View

Highlights

Balcony
Individually decorated
Free cribs/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Bathrobes
  • 45 sq m
  • Lake view
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed

Grand Double Room

Highlights

Individually decorated
Free cribs/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Bathrobes
Private bathroom
  • 21 sq m
  • Lake view
  • Sleeps 3
  • 1 Queen Bed

Deluxe Double Room, Sauna, Lake View

Highlights

Individually decorated
Sauna
Free cribs/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Bathrobes
  • 42 sq m
  • Lake view
  • Sleeps 3
  • 1 Queen Bed

Comfort Double Room, Balcony, Partial Lake View (Air Condition)

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Individually decorated
Air conditioning
Free cribs/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Comfort Double Room (Air Condition)

Highlights

Individually decorated
Air conditioning
Free cribs/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Bathrobes
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Comfort Double Room

8.0 out of 10
Very good
(2 reviews)

Highlights

Individually decorated
TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Bathrobes
Hair dryer
Minibar
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

Comfort Double Room, Lake View

7.4 out of 10
Good
(3 reviews)

Highlights

Individually decorated
Free cribs/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Bathrobes
Hair dryer
  • 30 sq m
  • Lake view
  • Sleeps 3
  • 1 Queen Bed

Deluxe Room, Balcony, Lake View

8.6 out of 10
Excellent
(7 reviews)

Highlights

Balcony
Individually decorated
Free cribs/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Bathrobes
  • 42 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

Junior Suite, Balcony, Lake View (Open Gallery)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Individually decorated
Free cribs/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Bathrobes
  • 45 sq m
  • Lake view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Grand Suite, 2 Bedrooms, Sauna, Lake View

10.0 out of 10
Exceptional
(1 review)

Highlights

Individually decorated
Sauna
Free cribs/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Bathrobes
  • 60 sq m
  • 2 bedrooms
  • Lake view
  • Sleeps 5
  • 2 Queen Beds

Junior Suite, Lake View (Open Gallery)

10.0 out of 10
Exceptional
(1 review)

Highlights

Individually decorated
Free cribs/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Bathrobes
Hair dryer
  • 42 sq m
  • Lake view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Comfort Double Room, Balcony, Partial Lake View

8.0 out of 10
Very good
(2 reviews)

Highlights

Balcony
Individually decorated
Free cribs/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Bathrobes
  • 21 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Map
Esplanade 4-6, Zell am See, Salzburg, 5700

What's nearby

  • Lake Zell - 2 min walk - 0.1 miles
  • Zeller See Beach - 3 min walk - 0.2 miles
  • Zell am See Leisure Centre - 5 min walk - 0.3 miles
  • City Xpress Ski Lift - 5 min walk - 0.3 miles
  • AreitXpress Cable Car - 4 min drive - 2.2 miles

Getting around

  • Zell am See Station - 6 min walk
  • W.A. Mozart Airport (SZG) - 78 min drive

Restaurants

  • ‪Imperial Café-Bar - ‬1 min walk
  • ‪Bella Bean - ‬4 min walk
  • ‪Café Seegasse - ‬1 min walk
  • ‪Villa Crazy Daisy - ‬1 min walk
  • ‪The Burger Factory - ‬2 min walk

About this property

Grand Hotel Zell Am See

Luxury family-friendly hotel near Skicircus Saalbach-Hinterglemm Leogang Fieberbrunn
Take advantage of a casino, a terrace, and shopping on site at Grand Hotel Zell Am See. For those looking to try their luck, this hotel boasts a slot machine. Indulge in a body wrap, a body treatment, and a manicure/pedicure at GrandSpa, the onsite spa. Be sure to enjoy a meal at the two on-site restaurants. In addition to a garden and a playground, guests can connect to free in-room WiFi.
You'll also find perks like:
  • An indoor pool and a children's pool, along with sun loungers
  • Bike rentals, valet parking (surcharge), and a roundtrip airport shuttle (surcharge)
  • Babysitting (surcharge), luggage storage, and a front-desk safe
  • Smoke-free premises, massage treatment rooms, and wedding services
  • Guest reviews give top marks for the helpful staff
Room features
All 131 individually decorated rooms include perks such as pillow menus and laptop-friendly workspaces, in addition to amenities like free WiFi and safes.
Other amenities include:
  • Free toiletries and hair dryers
  • TVs with cable channels
  • Wardrobes/closets, daily housekeeping, and phones

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Ski shuttle nearby
  • Valet parking on site (EUR 12 per night; includes in/out privileges)

Food and drink

  • 2 bars/lounges
  • 2 restaurants

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Casino
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Indoor pool
  • Playground
  • Sauna
  • Shopping
  • Ski passes
  • Ski storage
  • Slot machine
  • Steam room

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Indoor pool
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • On a lake
  • On a private beach
  • On the boardwalk/promenade
  • Pool loungers
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Body scrubs
  • Body wraps
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Sports massages
  • Steam room
  • Turkish bath

Accessibility

  • Elevator

More

  • 5 floors
  • Built in 1894
  • Smoking not allowed

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Individual decor
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before 10:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 25 per pet, per night
Food and water bowls are available

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 2.55 per person, per night. This tax does not apply to children under 15 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Valet parking fee: EUR 12 per night (in/out privileges)
  • Pet fee: EUR 25 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Pets are not permitted in this property's restaurant and wellness area.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 November to 30 April

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Property is also known as

Grand Hotel Zell Am See
Grand Zell Am See
Zell Am See Grand Hotel
Zell Am See Grand
Grand Hotel Zell Am See Hotel
Grand Hotel Zell Am See Zell am See
Grand Hotel Zell Am See Hotel Zell am See

Frequently asked questions

Does Grand Hotel Zell Am See have a pool?

Yes, this property has an indoor pool and a children's pool.

Is Grand Hotel Zell Am See pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 25 per pet, per night.

How much is parking at Grand Hotel Zell Am See?

Valet parking is available for EUR 12 per night.

What time is check-in at Grand Hotel Zell Am See?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Grand Hotel Zell Am See?

Check-out is at 10:30 AM.

Does Grand Hotel Zell Am See provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Grand Hotel Zell Am See located?

Located in Zell am See, this beachfront hotel is on the riverwalk and within a 5-minute walk of Lake Zell, Zeller See Beach, and Vogtturm City Museum. Zell am See Leisure Centre and City Xpress Ski Lift are also within 10 minutes. Zell am See Station is 6 minutes by foot.

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Grand Hotel Zell Am See Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 253 out of 460 reviews
Rating 8 - Good. 142 out of 460 reviews
Rating 6 - Okay. 33 out of 460 reviews
Rating 4 - Poor. 17 out of 460 reviews
Rating 2 - Terrible. 15 out of 460 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Daryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel. The breakfast is awesome The upstairs bar has beautiful wood paneling. The view of the lake from our room was amazing.
Stayed 3 nights in Sep 2025

8/10 Good

Nilam

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Great location friendly staff and lovely hotel
Stayed 4 nights in Jul 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was incredible helping navigate the property. They let us use bikes to ride around the lake. I would recommend this hotel to everyone. Such an amazing experience
Stayed 2 nights in Sep 2025

8/10 Good

Stacy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable bed. Not great air conditioning but it was cooler while we were there so we kept the window open for much of the time. The restaurants with music could be heard until 10pm.
Stayed 2 nights in Jul 2025

10/10 Excellent

Kristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The perfect spot to enjoy Zell am See.
Stayed 2 nights in May 2024

10/10 Excellent

Susann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall experience was great
Stayed 1 night in Oct 2024

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast options, amazing 5 course dinners as well as afternoon snacks, just what you needed after a day skiing. Grand spa area was fantastic treatment for post ski recovery. Absolutely loved our stay at the Grand best location.
Stayed 8 nights in Mar 2024

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel on lake

Lovely hotel, staff amazing, direct access to lake for swimming in summer. Only let down is no air conditioning in rooms, just fans so quite warm at night.
Stayed 1 night in Jul 2024

10/10 Excellent

FT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful hotel with great staff

Fabulous location , wonderful hotel . Very comfortable beds, superb food , we booked half board ,which even included afternoon snacks. Only thing to criticise in our room ( we booked a superior double with sea view ) was the shower, very small and the shower head not fixed properly and making it difficult to shower, we called maintainence, but it wasn’t fixed . Trains regularly going past the hotel also very noisy during the night
Stayed 3 nights in Aug 2024

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A truly wonderful hotel!

What a wonderful hotel! Beautiful historic building in a stunning location with wonderful facilities, food and fantastic staff. I received a free upgrade and had a huge wellness room with an in room sauna and a stunning balcony overlooking the lake. The half board was such great value with a lovely 2 course mid afternoon snack, fabulous 5 course gourmet dinner and wonderful breakfast spread. They even dropped me off at the station as it was snowing. Lovely staff throughout the hotel, and great spa and pool facilities. Highly recommended, I will definitely be back!
Stayed 1 night in Nov 2023

6/10 Okay

AFAF

Disliked: Property conditions & facilities
Location is very good, but the furniture is very old and consumer the beds and mattress very bad not comfortable and it’s noisy place because it’s near the lake and in the center. The parking it’s has valet parking not included the price of the room booking.
Stayed 2 nights in Aug 2023

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous stay

This is the second time we have stayed here and we love it. Fabulous location, very friendly staff, very comfortable rooms. The breakfast is fantastic (I think the best we have ever had,) Apparently the evening meals are great too but went out. The swimming pool area is lovely. As I wasn't skiing I had it all to myself in the mornings - I understand it gets busy with children in the afternoon. Our only gripe is the position of our room - 223. It overlooked both the lake and the town so we got best of both worlds.... until Monday night when the goods trains started rumbling past - almost continuously. There are also two family rooms next door and unfortunately we must have had the noisiest children ever staying in them who started shouting and running around from about 6.30 am. But that's our only gripe. THe hotel itself is lovely and we would definitely stay again.
Stayed 4 nights in Mar 2023

2/10 Terrible

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort

Not worth it for the price we paid

Flat pillow resulted in pain at hubby back for the rest of our trip. We stayed in various hotels prior to this and had no issue. Although they provided different types of pillows but are really flat. They damaged my luggage too. It was a new samsonite luggage I bought in Austria as the one I had was damaged by ground control at the airport. Just 1 week old and it’s damaged again, it was carried and put into our room by the valet. They offered compensation though, by waiving off our room service dinner. But I rather they be careful about handling our stuffs than such compensation.
New luggage damaged
Stayed 2 nights in Dec 2023

8/10 Good

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice view on the lake. I was expecting more given it’s a grand hotel. I thought it would be nicer. Our GPS had trouble getting us to the hotel which was separated from town by the train.
Stayed 1 night in Sep 2025

10/10 Excellent

Brock

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Historic and beautiful. The rooms could probably use a refresh but they still carry that historic charm you would expect. The staff is great and we will definitely be back.
Stayed 1 night in Jun 2025

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastiskt makalös utsikt och underbar interiör
Stayed 1 night in Jul 2025

6/10 Okay

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful position on the lake. Beautiful hotel. BUT NO AIRCON AND IT WAS TOO HOT TO SLEEP. It would be the perfect place to stay if the rooms were air conditioned. Such a beautiful hotel but being unable to sleep was a major let down
Stayed 1 night in Jun 2025

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect place

Perfect place - Great service and a buetifull view
Stayed 2 nights in Jun 2025

4/10 Poor

Patrik

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Gamalt slitet rum. Renoverat på 80-tal kändes det som. Ingen AC. Luktade konstigt. Varmt och fuktigt. Krångligt att ta sig dit med bil. Frukosten var medioker
Stayed 1 night in Jun 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fint
Stayed 2 nights in Jun 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Ein wirklich schönes Domizil um sich zu erholen, aufmerksames Personal, stilvolle Location.
Stayed 1 night in May 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel, great location, and phenomenal staff.
Stayed 3 nights in May 2025

10/10 Excellent

jacob

Liked: Cleanliness, staff & service, property conditions & facilities
Heerlijk verblijf, uitstekende sfeer, komen graag terug!
Stayed 7 nights in Feb 2025

10/10 Excellent

Jürgen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Charme der 1950er bis 70er. Etwas plüschig.

Kein klassisches Grandhotel in der jetzigen Form, eher 70er Jahre-Stil aber sehr komfortabel, etwas plüschig. Vor allem das sehr höfliche und zuvorkommende Personal ist zu loben.
Stayed 3 nights in Jan 2025

8/10 Good

Sven

Liked: Cleanliness, staff & service
Wir haben einen sehr schönen Urlaub in diesem Hotel gehabt. Das Personal ist mehr als freundlich und immer bestrebt einen jeden Wunsch von den Lippen abzulesen. Wir haben dieses Hotel mit 4 Sternen bewertet weil es dennoch einen kleinen Abstrich gibt. Das Zimmer was wir erhalten haben war wirklich schön jedoch ist es glaube ich nicht mehr ganz Standesgemäß wenn kein Smart TV im Zimmer vorhanden ist. Ich glaube im Jahr 2025 sollte in einem Grand Hotel ein solches Gerät schon vorhanden sein 😉😉. Ansonsten war alles Top und wir waren sehr zufrieden. Wir können dieses Hotel ruhigen Gewissens weiterempfehlen.
Stayed 4 nights in Jan 2025