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Hotel Zapotlan

2.5 star property
A tranquil retreat where gardens create a peaceful atmosphere and a refreshing pool offers the perfect spot to unwind after exploring the area

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Photo gallery for Hotel Zapotlan

Exterior - Hotel Zapotlan (Zapotlán el Grande)
Exterior - Hotel Zapotlan (Zapotlán el Grande)
Terrace/patio - Hotel Zapotlan (Zapotlán el Grande)
Terrace/patio - Hotel Zapotlan (Zapotlán el Grande)
Terrace/patio - Hotel Zapotlan (Zapotlán el Grande)
Hotel Zapotlan provides a genuine oasis with its serene garden setting. Travelers appreciate the outdoor pool that's perfect for afternoon relaxation. The property offers practical conveniences including free in-room WiFi and staff available at the front desk 24 hours a day.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Habitación Matrimonial

In-room safe, desk, free WiFi, bed sheets

Habitación Matrimonial

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Hair dryer
Digital channels
Daily housekeeping
Desk
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Habitación King Size

In-room safe, desk, free WiFi, bed sheets

Habitación King Size

8.4 out of 10
Very good
(5 reviews)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Hair dryer
Digital channels
Daily housekeeping
Desk
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Habitación Matrimonial con Hidromasaje

Habitación Matrimonial con Hidromasaje | In-room safe, desk, free WiFi, bed sheets

Habitación Matrimonial con Hidromasaje

Highlights

Private indoor hot tub
Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Hydromassage showerhead
Hair dryer
Digital channels
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Habitación Doble con Hidromasaje

Habitación Doble con Hidromasaje | In-room safe, desk, free WiFi, bed sheets

Habitación Doble con Hidromasaje

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Private indoor hot tub
Air conditioning
Flat-screen TV
Hydromassage showerhead
Hair dryer
Private bathroom
Jetted bathtub
Digital channels
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Double Room

Classic Double Room | In-room safe, desk, free WiFi, bed sheets

Classic Double Room

7.0 out of 10
Good
(4 reviews)

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hair dryer
Digital channels
Daily housekeeping
Desk
In-room safe
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Deluxe Room, 1 King Bed, Hot Tub

Deluxe Room, 1 King Bed, Hot Tub | In-room safe, desk, free WiFi, bed sheets

Deluxe Room, 1 King Bed, Hot Tub

Highlights

Private indoor hot tub
Air conditioning
Flat-screen TV
Hydromassage showerhead
Hair dryer
Private bathroom
Jetted bathtub
Digital channels
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Ciudad Guzman is home to Hotel Zapotlan. The area's natural beauty can be seen at Las Peñas Ecological Park and Volcan Nevado de Colima National Park, while Museo de las Culturas de Occidente and Colima City Regional History Museum are cultural highlights. Visit our Ciudad Guzman travel guide
Map
Federico del Toro, 61, Zapotlán el Grande, JAL, 49000

What's nearby

  • Jardín Principal
    1 min walk - 0.1 miles
  • Museo de las Culturas de Occidente
    3 min walk - 0.2 miles
  • Las Peñas Ecological Park
    19 min walk - 1.0 mile
  • Laguna de Ciudad Guzman
    4 min drive - 3.1 miles
  • Las Penas Ecological Park
    5 min drive - 1.2 miles

Getting around

  • Colima, Colima (CLQ-Licenciado Miguel de la Madrid)
    53 min drive

Restaurants

  • AirePAZ
    3 min walk
  • Pasteleria y Cafeteria Arreola
    1 min walk
  • Tostadas Pepe's
    2 min walk
  • El Balcon Restaurante Bar
    2 min walk
  • RUDO Alas & Bolas de carne
    1 min walk

About this property

Hotel Zapotlan

Property highlights
Hotel Zapotlan provides a garden and more. Guests can connect to free in-room WiFi.
Additional perks include:
  • An outdoor pool
  • Free self parking
  • A 24-hour front desk and smoke-free premises
Room features
All guestrooms at Hotel Zapotlan offer thoughtful touches such as air conditioning, as well as amenities like free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with free toiletries and hair dryers
  • 50-inch flat-screen TVs with streaming services and digital channels
  • Daily housekeeping and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with digital channels
  • Streaming services

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators

Property is also known as

Hotel Zapotlan Hotel
Hotel Zapotlan Zapotlán el Grande
Hotel Zapotlan Hotel Zapotlán el Grande

Frequently asked questions

Does Hotel Zapotlan have a pool?

Yes, this property has an outdoor pool.

Is Hotel Zapotlan pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Zapotlan?

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Zapotlan?

Check-out is at noon.

Where is Hotel Zapotlan located?

Situated in Ciudad Guzman, this hotel is steps from Jardín Principal and Museo de las Culturas de Occidente. Colima City Regional History Museum and Las Peñas Ecological Park are also within 1 mi (2 km).

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Reviews

Hotel Zapotlan Reviews

8.0

Very Good

8.4

Cleanliness

8.0

Amenities

8.0

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 126 out of 255 reviews
Rating 8 - Good. 47 out of 255 reviews
Rating 6 - Okay. 45 out of 255 reviews
Rating 4 - Poor. 19 out of 255 reviews
Rating 2 - Terrible. 18 out of 255 reviews

Reviews

10/10 Excellent

Fernando

Liked: Cleanliness, amenities, property conditions & facilities
Yes, staff very professional and helpful during my stay.
Stayed 12 nights in Dec 2025

8/10 Good

Hilda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Historical building located 3-4 floors in the heart of the city. Very clean and confortable rooms; some with jacuzzi. Next-door restaurant. Offers inside private parking. Downside: challenging for people with physical disabilities and senios to go up-and-down since there is no elevator.
Stayed 1 night in Dec 2025

10/10 Excellent

Ivette

Liked: Cleanliness
Room was clean, receptionist was not friendly. Hotel was ok for the value
Stayed 3 nights in Oct 2025

8/10 Good

Claudia

Liked: Cleanliness, staff & service
Hotel is clean, friendly personel, beds and pillows are hard for my liking. Rooms and beds are cleaned every day. The only downside are that the doors are mostly glass and you can hear every single noise.I think they need to charge the doors to make Rooms more private
Stayed 7 nights in Aug 2025

10/10 Excellent

Patricia

Liked: Amenities
Very nice personal at check in
Stayed 1 night in Jan 2025

8/10 Good

Irene

Liked: Cleanliness, staff & service, property conditions & facilities
Not all rooms have A/C. I made the mistake and reserved a simple room. After the first night the front desk was able to change us to a Deluxe room with A/C. The deluxe rooms also have a more comfortable bed. We will stay again next time we come to this city.
Stayed 3 nights in Jun 2025

8/10 Good

Ingrid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff and super clean. I will just prefer some to show us to the room since some rooms are hard to find.
Stayed 1 night in Mar 2025

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, amenities
I was born in cd Guzman and I love the hotel because everything is so close shopping dinning I love the service and everyone is so professional and Nice.
Stayed 7 nights in Sep 2024

10/10 Excellent

Jose P

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Nice People working.
Stayed 2 nights in Apr 2024

8/10 Good

luis

Liked: Cleanliness
Location is great. Shower is not your typical standing has spa tub not easy to get in and out. Also the water would go onto the bathroom floor cause puddle . Staff some were welcoming Rooms clean
Stayed 2 nights in Dec 2024

4/10 Poor

amanda

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
We were very happy with the location of this property it was prime. Everything was walkable. The room was also very clean as well as the property grounds. Check in was easy even though the girl who checked us in was not very nice. We asked for early check in since we had an overnight flight and had not slept and she told us early check in was not allowed at the hotel. We returned a few hours later the was another girl at the reception desk and she checked us is early no problem. The A/C in our room did not work it blew stale room temperature air. Maintenance was called and they said it was working properly. The room cooled down in the evening but was hot during the day. You could not leave the window open for fresh air because the window and screen were reversed. The screen was on the inside of the window and the window on the outside so anybody outside could have freely opened the window. We arrived to our room Saturday Evening to find the business 2 doors down on fire. We were the first people to notice the fire we reported it to the front desk and she was unconcerned and did not call emergency services. The next day we found out from a couple in the room next door to us that the entire hotel was evacuated besides us. I don’t want to be a complete downer on this place it was very nice and great location I think we just had a bad experience.
Stayed 4 nights in Mar 2025

10/10 Excellent

Noe

Rooms are ok
Stayed 4 nights in Nov 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place
Stayed 2 nights in Aug 2025

6/10 Okay

José Petronilo

It’s a nice place a little a noise at Night it’s ok for Young cuoples who likes to Paty at Night.
Stayed 1 night in Sep 2025

8/10 Good

José

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking
Stayed 6 nights in Oct 2025

10/10 Excellent

jesus

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente hotel !
Stayed 5 nights in Apr 2025

6/10 Okay

Jeimi

Liked: Staff & service
The rooms need a maintenance
Stayed 1 night in Oct 2025

10/10 Excellent

Ulises Elias

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 1 night in May 2025

10/10 Excellent

jesus

Liked: Amenities
:)
Stayed 5 nights in Sep 2025

10/10 Excellent

Joaquin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 2 nights in Jun 2025

4/10 Poor

Alberto Antonio

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No regreso, terrible hotel
Stayed 2 nights in Aug 2025

10/10 Excellent

Moises

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place
Stayed 5 nights in Jan 2025

6/10 Okay

Luz Maria

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Room had no windows & a small ceiling fan. Bathroom door on the inside had no door knob just screws sticking out. We were not allowed to keep our room key & had to leave our room key every time we left to go somewhere. Staff was friendly but our room was so stuffy!
Stayed 3 nights in Sep 2025

10/10 Excellent

jesus

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Sep 2025

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in May 2025