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Hotel Zapotlan

2.5 star property
Hotel in Ciudad Guzman with a 24-hour front desk and an outdoor pool

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Photo gallery for Hotel Zapotlan

Terrace/patio
Terrace/patio
Terrace/patio
Interior
Terrace/patio

Popular amenities

  • Pool
  • 24/7 front desk
  • Air conditioning
  • Parking included
  • Housekeeping
  • Free WiFi

Room options

Available filters for rooms
Showing 5 of 5 rooms

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Habitación Doble con Hidromasaje | 1 bedroom, down comforters, in-room safe, free WiFi

Habitación Doble con Hidromasaje

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Down duvet
Jetted bathtub
Hydromassage showerhead
Private bathroom
Hair dryer
  • Sleeps 4
  • 2 Queen Beds

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1 bedroom, down comforters, in-room safe, free WiFi

Habitación Matrimonial

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Down duvet
Hair dryer
Private bathroom
Cable channels
In-room safe
  • Sleeps 2
  • 1 Queen Bed

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Habitación Matrimonial con Hidromasaje | 1 bedroom, down comforters, in-room safe, free WiFi

Habitación Matrimonial con Hidromasaje

Highlights

Private indoor hot tub
Air conditioning
Flat-screen TV
Separate bedroom
Down duvet
Hydromassage showerhead
Private bathroom
Hair dryer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Habitación Doble Matrimonial

Habitación Doble Matrimonial | 1 bedroom, down comforters, in-room safe, free WiFi

Habitación Doble Matrimonial

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Down duvet
Hair dryer
Private bathroom
Cable channels
In-room safe
  • Sleeps 4
  • 2 Queen Beds

View all photos for Habitación King Size

1 bedroom, down comforters, in-room safe, free WiFi

Habitación King Size

8.0 out of 10
Very good
(3 reviews)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Down duvet
Hair dryer
Private bathroom
Cable channels
In-room safe
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Federico del Toro, 61, Zapotlán el Grande, JAL, 49000

What's nearby

  • Jardín Principal - 1 min walk - 0.0 miles
  • Colima City Regional History Museum - 1 min drive - 1.0 mile
  • Las Penas Ecological Park - 3 min drive - 1.2 miles
  • Laguna de Ciudad Guzman - 5 min drive - 3.1 miles
  • Volcan Nevado de Colima National Park - 37 min drive - 16.1 miles

Getting around

  • Colima, Colima (CLQ-Licenciado Miguel de la Madrid) - 53 min drive

Restaurants

  • ‪El Taco Bueno - ‬1 min walk
  • ‪El Balcon Restaurante Bar - ‬1 min walk
  • ‪Tostadas Pepe´s - ‬2 min walk
  • ‪Pasteleria y Cafeteria Arreola - ‬1 min walk
  • ‪Carnes Aasadas el Cuate - ‬4 min walk

About this property

Hotel Zapotlan

Property highlights
Hotel Zapotlan provides a garden and more. Guests can connect to free in-room WiFi.
Additional perks include:
  • An outdoor pool
  • Free self parking
  • Smoke-free premises and a 24-hour front desk
Room features
All guestrooms at Hotel Zapotlan offer thoughtful touches such as air conditioning, as well as amenities like free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with free toiletries and hair dryers
  • 43-inch flat-screen TVs with premium channels

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium cable channels

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators

Property is also known as

Hotel Zapotlan Hotel
Hotel Zapotlan Zapotlán el Grande
Hotel Zapotlan Hotel Zapotlán el Grande

Frequently asked questions

Does Hotel Zapotlan have a pool?

Yes, this property has an outdoor pool.

Is Hotel Zapotlan pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Zapotlan?

Self parking is free at this property.

What time is check-in at Hotel Zapotlan?

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Zapotlan?

Check-out is at noon.

Where is Hotel Zapotlan located?

Situated in Ciudad Guzman, this hotel is steps from Jardín Principal and Museo de las Culturas de Occidente. Colima City Regional History Museum and Las Peñas Ecological Park are also within 1 mi (2 km).

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Hotel Zapotlan Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 86 out of 166 reviews
Rating 8 - Good. 25 out of 166 reviews
Rating 6 - Okay. 31 out of 166 reviews
Rating 4 - Poor. 12 out of 166 reviews
Rating 2 - Terrible. 12 out of 166 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

8.4/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

jesus

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente hotel !
Stayed 5 nights in Apr 2025

10/10 Excellent

Ulises Elias

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 1 night in May 2025

4/10 Poor

Diego

No AC No curtains No Blankets Very limited service
Stayed 2 nights in Jul 2025

8/10 Good

Irene

Liked: Cleanliness, staff & service, property conditions & facilities
Not all rooms have A/C. I made the mistake and reserved a simple room. After the first night the front desk was able to change us to a Deluxe room with A/C. The deluxe rooms also have a more comfortable bed. We will stay again next time we come to this city.
Stayed 3 nights in Jun 2025

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in May 2025

10/10 Excellent

Lorena

Liked: Cleanliness, staff & service, amenities
Everything whas good
Stayed 4 nights in Apr 2025

10/10 Excellent

Moises

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place
Stayed 5 nights in Jan 2025

8/10 Good

Ingrid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff and super clean. I will just prefer some to show us to the room since some rooms are hard to find.
Stayed 1 night in Mar 2025

6/10 Okay

Maria

This hotel is older, verery basic, no frills hotel. However, the hotel is clean, quiet depending 9n what tower or floor you stay in. This property is hige and it has many split levels. Some rooms have AC units but not all rooms do. Ensure you book one with AC or you'll be miserable. Upon registration you'll get a room key, remote control for the T.V. and AC remote which you are responsible for returning or you'll get charge an additional fee. I stayed on the back tower by the parking lot on the thitd floor and the halls were dark, no elevator and it was unnerving at times traveling back and forth these halls. To be fair there are sur eillance cameras throughout the facility. The one thing that was not up to par were the old hard bed mattresses. It was hatd to have a good night's rest. One positive is that the hotel is centrally located, easy aceess to food, churches, shops, banks, and ovetall ver noce area. Ovetall I gave this hotel three stars.
Lobby
Stayed 4 nights in Jul 2025

10/10 Excellent

Patricia

Liked: Amenities
Very nice personal at check in
Stayed 1 night in Jan 2025

6/10 Okay

Sergio

It was very noisy every night it sounded like some one was working every night
Stayed 7 nights in Mar 2025

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything at the hotel. Thank you 😊
Stayed 3 nights in Oct 2024

10/10 Excellent

Julio

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 5 nights in Jan 2025

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, amenities
I was born in cd Guzman and I love the hotel because everything is so close shopping dinning I love the service and everyone is so professional and Nice.
Stayed 7 nights in Sep 2024

10/10 Excellent

Jose P

Liked: Staff & service, amenities
The only nice thing about this hotel is the location it’s on the center of the plaza and you can just walk around no need to drive because there’s no parking or parking in the streets are putty hectic.
Stayed 1 night in Aug 2024

6/10 Okay

Marivel

Liked: Cleanliness
Disliked: Room comfort
The bed is a full and not comfortable at all.
Stayed 1 night in Feb 2025

10/10 Excellent

Jose P

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The affordable prices , Very kind humble recepcionistas And all people that stay there they respect the rules of the Hotel, The Hotel it’s a historical peace of :Zapotlan el Grande that was the old name of the town now The name is : Ciudad Guzmán.!
Stayed 1 night in Apr 2024

10/10 Excellent

Bella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Dec 2024

6/10 Okay

Cesar

Liked: Cleanliness
Disliked: Property conditions & facilities
This facility is very unsafe Tile sleeper for shower
Stayed 1 night in Nov 2024

10/10 Excellent

Antonio

Everyting was new
Stayed 1 night in Sep 2024

10/10 Excellent

Jose P

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Nice People working.
Stayed 2 nights in Apr 2024

2/10 Terrible

JAN

Disliked: Cleanliness, staff & service, property conditions & facilities
I m sick because no blankets it was so cool bad service terrible
Stayed 1 night in Jan 2025

10/10 Excellent

Julio

Liked: Cleanliness, amenities, property conditions & facilities
Poor costumer service
Stayed 2 nights in Jan 2025

10/10 Excellent

Ana Itzel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Aug 2024

6/10 Okay

Angelic

Liked: Staff & service
The hotel looked nice- almost like an hacienda vibe. However, the room was smaller than expected, and the front door was see-through and a curtain was used for more privacy. The location is in the middle of the centro which was convenient but right next door was a cantina so a lot people were coming in and out which made it noisy and hard to sleep
Stayed 1 night in Feb 2024