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Czarny Potok Wellness & Spa Zakopane Centrum

Property class: 3

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Photo gallery for Czarny Potok Wellness & Spa Zakopane Centrum

A snow-covered chalet with a balcony, surrounded by snow-laden trees and a wooden fence. - Czarny Potok Wellness & Spa Zakopane Centrum (Zakopane)
An indoor swimming pool with wooden ceiling beams, tiled walls, and a view of a building outside. - Czarny Potok Wellness & Spa Zakopane Centrum (Zakopane)
A row of traditional chalet-style buildings with multiple balconies, wooden facades, and a clear sky. - Czarny Potok Wellness & Spa Zakopane Centrum (Zakopane)
A wooden room with a desk, chair, lamp, and a mirror. - Czarny Potok Wellness & Spa Zakopane Centrum (Zakopane)
A dining area with wooden furniture, a stone wall, and a painting on the wall. - Czarny Potok Wellness & Spa Zakopane Centrum (Zakopane)
Located close to Krupowki Street, Czarny Potok Wellness & Spa Zakopane Centrum provides a free breakfast buffet, a bar, and a full-service spa. For some rest and relaxation, visit the sauna or steam room, and indulge in a facial, a body treatment, or a hot stone massage. Stay connected with free in-room WiFi, and guests can find other amenities such as a hot tub.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Single Room

A hotel room with a wooden headboard, a bed with a floral bedspread, a nightstand with a lamp, a chair, and a table with a cup and a book.

Single Room

  • 15 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Comfort Double Room (with extra bed)

A bedroom with a sloped ceiling, a bed, a nightstand, a chair, and a dresser.

Comfort Double Room (with extra bed)

  • 22 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Twin Room

A hotel room with a bed, a desk with a chair, a television, and a window with curtains.

Standard Twin Room

9.2 out of 10
Wonderful
(5 reviews)
  • 22 sq m
  • Sleeps 3
  • 2 Twin Beds

About the neighborhood

Located in Zakopane, Czarny Potok Wellness & Spa Zakopane Centrum is in the city center and near a boardwalk/promenade. Karol Szymanowski Museum and Tatra Museum are local landmarks, and some of the area's attractions include Zakopane Aqua Park and Red Mansion Native Cultural Centre. Looking to enjoy an event or a game while in town? See what's happening at Wielka Krokiew or Termy Szaflary. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails and other activities like skiing. Visit our Zakopane travel guide
Map
ul. Tetmajera 20, Zakopane, Lesser Poland, 34-500

What's nearby

  • A mountain lake with clear water, surrounded by rugged mountains and dense forests.
    Zakopane Aqua Park
    11 min walk - 0.6 miles
  • A snow-covered ski resort with buildings, trees, and mountains in the background.
    Gubalowka Market
    19 min walk - 1.0 mile
  • Krupowki Street
    5 min walk - 0.3 miles
  • Zakopane Art Gallery
    8 min walk - 0.4 miles
  • Tatra Museum
    12 min walk - 0.7 miles

Getting around

  • Zakopane Station
    6 min drive
  • Poprad (TAT-Poprad - Tatry)
    88 min drive

Restaurants

  • Coffeehouse Dream
    3 min walk
  • Cristina Ristorante & Pizzeria
    7 min walk
  • Bąkowo Zohylina Niźnio
    5 min walk
  • Góralski Browar
    6 min walk
  • Kawiarnia Filiżanki
    6 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 10:00 AM
  • A bar/lounge

Things to do

  • Full-service spa
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • In-room crib
  • Indoor pool
  • Lifeguards on site

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 4 meeting rooms

Outdoors

  • In the mountains
  • Pool loungers

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1996
  • Lifeguards
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV

Food and drink

  • Free bottled water
  • Limited room service

More

  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 12:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of PLN 80 per pet, per night
Service animals are welcome, and are exempt from fees
1 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

American ExpressDiners ClubJCB InternationalMastercardVisa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: PLN 2.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: PLN 80 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher

Frequently asked questions

Does Czarny Potok Wellness & Spa Zakopane Centrum have a pool?

Yes, this property has an indoor pool.

Is Czarny Potok Wellness & Spa Zakopane Centrum pet-friendly?

Yes, Czarny Potok Wellness & Spa Zakopane Centrum allows pets (limit 1 total). There's a fee of PLN 80 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

This hotel doesn't offer parking.

What time is check-in at Czarny Potok Wellness & Spa Zakopane Centrum?

Check-in start time: 4 PM; Check-in end time: 12:30 AM. Late check-in is available during limited hours.

What time is check-out at Czarny Potok Wellness & Spa Zakopane Centrum?

Check-out is at 11:00 AM.

Does Czarny Potok Wellness & Spa Zakopane Centrum provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Czarny Potok Wellness & Spa Zakopane Centrum located?

Located in the heart of Zakopane, this spa hotel is within a 10-minute walk of Gugu Park Linowy and Krupowki Street. Zakopane Art Gallery and Zakopane Aqua Park are also within 15 minutes. Zakopane Station is 20 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Czarny Potok Wellness & Spa Zakopane Centrum Reviews

8.6

Excellent

9.0

Cleanliness

8.8

Location

9.0

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 62 out of 150 reviews
Rating 8 - Good. 67 out of 150 reviews
Rating 6 - Okay. 17 out of 150 reviews
Rating 4 - Poor. 3 out of 150 reviews
Rating 2 - Terrible. 1 out of 150 reviews

Reviews

Verified review

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for 2 nights, we loved the breakfast, also spa was very nice. We had a balcony and a nice view. I chose this option as it was at affordable price and close to the city center.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Violet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast buffet. Loved the pool, hot tub and sauna.
Stayed 2 nights in Jun 2025
Verified review

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Very good location
Stayed 1 night in Sep 2024
Verified review

8/10 Good

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very pleasant stay at this hotel. For the price, it offers excellent value. The staff at check-in were especially friendly, welcoming, and very informative, providing helpful information about the hotel and the local area. The location is also a major advantage, with the hotel within walking distance of the busy Krupówki Street, making it easy to enjoy the shops, restaurants, and atmosphere of the town without needing transportation. The breakfast was very good, with a nice selection of options to start the day. We also appreciated that the hotel offers packed breakfasts for guests departing early for the mountains, which was a thoughtful and convenient service. The pool and jacuzzi are not very large, but they are clean, well maintained, and perfect for both children and adults. After a long day in the mountains, it was wonderful to relax in the jacuzzi and unwind. The only area that could be improved is the pool supervision, as the lifeguard could be a little friendlier and more approachable. One thing future guests should keep in mind is that parking must be reserved separately, so it is worth planning ahead to avoid any surprises. Overall, this is a comfortable hotel with excellent service, a great location, good amenities, a very good breakfast, and an excellent price-to-quality ratio. We would gladly stay here again.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Katarzyna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing locations, very friendly staff, rooms very clean, breakfast delicious, swimming pool tiny but perfect. Excellent quality and atmosphere 👌
Stayed 3 nights in Jan 2024
Verified review

10/10 Excellent

maciej

Liked: Cleanliness
Very good service
Stayed 3 nights in Mar 2025
Verified review

8/10 Good

paul

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Great breakfast. Rooms are basic. Beds are very uncomfortable and decor and condition of rooms are in need of repair and updating. No plugs in walls for charging phones etc. TV was vey outdated. Overall … needs work.
Stayed 2 nights in May 2025
Verified review

8/10 Good

Miroslaw

Liked: Cleanliness, staff & service, property conditions & facilities
Close to tourist attractions in Zakopane. Close to couple of convenience stores. No elevator for guest and many steps up and bit of walking at the hotel. Buffet breakfast good but better selections on weekend. Free ice available at reception. Reception personnel very helpfull Taxi drivers do NOT follow or use meter in Zakopane so definitely ask the driver if he charges by meter or just make up a price based on your destination which is always arbitrarily higher then would be by meter. The drivers are friendly but will rip you off for the ride if they do not use meter.Uber avaiblity scarce or not existent. So use taxi but insist on taxi using meter. If you need new towels in the room get the reception to instruct maid service to do so because it may not happen. The same applies to sheet changes otherwise they may change the sheets every 3 days only. To me the room price a bit overpriced since you need to keep an eye on the room service yourself because things will not happen automatically. I have stayed for 3 days there.
Stayed 3 nights in Jun 2024
Verified review

10/10 Excellent

Olha

Liked: Cleanliness, staff & service
Lovely hotel, very friendly staff, great breakfast
Verified review

2/10 Terrible

kupczyk

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Jan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An easy walk to the city park, shops and restaurants but not in the middle of all the noise and crowds. Comfortable accommodations and nice breakfast buffet. We would stay again.
Stayed 1 night in Jul 2022
Verified review

8/10 Good

Kenza

Liked: Cleanliness, amenities, property conditions & facilities
BRUNCH
Stayed 5 nights in Dec 2024
Verified review

8/10 Good

Jacek

Liked: Cleanliness, staff & service

Good place for a short stay

Location of this hotel was great- close to all main attractions. We had a small misunderstanding during check in, but later on the stuff was incredible helpful and nice! The room was clean and tidy, but it definitely needs some renovation. The worst part was the heating in the room- was so hot and the air was stuffy in the room. Pool, sauna and jacuzzi were nice as well. Funny thing was also that when I asked if we are going to have a view on the mountains receptionist told us rather not, but we did had a view on the wonderful winter mountains. Best thing in this hotel was breakfast! Amazing!
Stayed 4 nights in Mar 2023
Verified review

8/10 Good

Zbigniew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything ok, heater in the washroom didn't work
Stayed 3 nights in Mar 2023
Verified review

8/10 Good

Verified traveler

Liked: Staff & service

Great People, Meh Stay

The hotel staff is awesome - everyone I encountered was so friendly and willing to help lil non polish speaking me. Lots of choices and great things to try at the breakfast! Helpful staff there too. My hotel room door didn’t lock which left me uneasy as night, I even put a chair in front hahaha. My sheets came off one night and there was lots of old hairs on the mattress which gave me the jeebies. The pool is good enough, saunas are hot but kinda small. The jacuzzi is definitely a jacuzzi but it isn’t a hot tub so be prepared for colder than bath water. The service and the people are amazing. Some tightening up would bring this place back to life.
Stayed 2 nights in Dec 2024
Verified review

6/10 Okay

Katarzyna

Liked: Staff & service
Hotel wymaga odświeżenia, ale ogólnie jestem zadowolona. Jedzenie świeże i smaczne i wszędzie blisko.
Stayed 5 nights in Sep 2026
Verified review

10/10 Excellent

PAWEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing breakfast buffet, full of local specialties, also catering for various dietetary restrictions. Traditional hotel design making the experience truly remarkable!
Stayed 2 nights in Aug 2026
Verified review

8/10 Good

Björn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bra hotell med trevlig personal
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super hotel til prisen

Meget fint hotel. Renligt, flot, og god morgenmad.
Stayed 1 night in Jul 2024
Verified review

6/10 Okay

Adriana

Liked: Cleanliness, room comfort

Custo beneficio bom

Quarto muito claro pela manha, falta cortina black-out, elevador nao atende as necessidades, vc precisa subir e descer escadas mesmo tendo o elevador, cafe da manha fraco.
Stayed 1 night in Jul 2024
Verified review

8/10 Good

Amina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nem ingyenes az ingyenes parkolás!

A szálloda parkolás nem! ingyenes, holott az volt megjelölve…fizettünk, rájöttünk hogy hétvégén ingyen lehet parkolni, ez visszás volt, az ár, amit az “ingyenes” saját parkolásért kértek, nem volt olcsó, 20 zloty…nem esett jól. Egyebekben kiváló hely volt.
Stayed 1 night in Dec 2023
Verified review

6/10 Okay

Marc

Un plus (vitrage accoustique) et ce serait parfait

Hotel fréquenté par des couples polonais 50-60 ans. Les chambres paires sont situées côté rue ( circulation) et les impaires côté jardin ( calme). Les chambres spacieuses sont classées selon des catégories : normal, luxe et extra. Les double vitrages ne sont pas acoustiques donc bruit côté rue, les salles de bain sont modernes ( cabine de douche et WC suspendu).La direction est affable et la réceptionniste serviable. La piscine ( elle est surveillée par instructeur)le sauna, le hammam et le jaccouzi sont très appréciables. Le petit dej est copieux et très diversifié.
Stayed 4 nights in Feb 2023
Verified review

10/10 Excellent

Elzbieta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ALLT PERFEKT

Bra läge, nära till allt. Fantastisk god frukost.
Stayed 2 nights in Dec 2022
Verified review

8/10 Good

Monika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Udany pobyt

Kolejny raz udany pobyt, hotel nienajnowszy ale jest wszystko co trzeba, super sauny, miła obsługa, pyszne śniadanie
Stayed 2 nights in Sep 2022
Verified review

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Utmärkt läge, centralt ändå med vacker natur.
Stayed 2 nights in Aug 2022