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Hotel Aquarion Family & Friends - Destigo Hotels

4.0 star property
Hotel with a water park, a short walk to Krupowki Street

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Photo gallery for Hotel Aquarion Family & Friends - Destigo Hotels

Bar (on property)
Sundeck
Reception
Sports facility
Panoramic Studio Suite, Mountain View | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • 24/7 front desk
  • Air conditioning
  • Gym
  • Room service

Room options

Available filters for rooms
Showing 8 of 8 rooms

Superior Type Family Room

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 22 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Luxury Suite (Duplex)

Luxury Suite (Duplex) | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Luxury Suite (Duplex)

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
2 bedrooms
  • 52 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Large Twin Beds

Superior Double Room with access to Termy Zakopianskie (1 hour per person per day)

Highlights

Soundproofed
Air conditioning
Heating
LCD TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Hair dryer
  • Sleeps 3
  • 1 Double Bed and 1 Large Twin Sofa Bed OR 2 Twin Beds and 1 Large Twin Sofa Bed

View all photos for Executive Apartment (2)

Executive Apartment (2) | Living area | LCD TV

Executive Apartment (2)

Highlights

Soundproofed
Air conditioning
Heating
LCD TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Hair dryer
  • 43 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Double Room

Superior Double Room | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Superior Double Room

Highlights

Soundproofed
Air conditioning
Heating
LCD TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Rainfall showerhead
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Large Twin Sofa Bed

View all photos for Panoramic Studio Suite, Mountain View

Panoramic Studio Suite, Mountain View | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Panoramic Studio Suite, Mountain View

Highlights

Soundproofed
Air conditioning
Heating
LCD TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Hair dryer
  • 46 sq m
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Superior Twin Room

Highlights

Soundproofed
Air conditioning
Heating
LCD TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Hair dryer
  • Sleeps 3
  • 2 Twin Beds and 1 Large Twin Sofa Bed

Superior Twin Room with access to Termy Zakopianskie (1 hour per person per day)

Highlights

Soundproofed
Air conditioning
Heating
LCD TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Hair dryer
  • Sleeps 3
  • 1 Double Bed and 1 Large Twin Sofa Bed OR 2 Twin Beds and 1 Large Twin Sofa Bed

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About the neighborhood

Map
ul. Jagiellonska 29, Zakopane, Lesser Poland Voivodeship, 34-500

What's nearby

  • Zakopane Aqua Park - 2 min walk - 0.1 miles
  • Krupowki Street - 8 min walk - 0.5 miles
  • Gubalowka Market - 17 min walk - 1.0 mile
  • Nosal Ski Center - 4 min drive - 1.7 miles
  • Gubałówka - 14 min drive - 3.7 miles

Getting around

  • Zakopane Station - 8 min walk
  • Poprad (TAT-Poprad - Tatry) - 71 min drive

Restaurants

  • ‪Pizza & Spaghetti - ‬11 min walk
  • ‪Cafe Piano - ‬12 min walk
  • ‪Villa Toscana - ‬7 min walk
  • ‪Żarneccy - ‬11 min walk
  • ‪Stek - ‬10 min walk

About this property

Hotel Aquarion Family & Friends - Destigo Hotels

Upscale hotel near Krupowki Street
Take advantage of a terrace, a playground, and a bar at Hotel Aquarion Family & Friends - Destigo Hotels. For some rest and relaxation, visit the sauna or the steam room. In addition to a gym and a business center, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), self parking (surcharge), and express check-out
  • Express check-in, a water park (surcharge), and a front-desk safe
  • Luggage storage, secured bicycle storage, and meeting rooms
Room features
All 136 rooms offer comforts such as pillow menus and laptop-friendly workspaces, as well as thoughtful touches like air conditioning and bathrobes.
Extra conveniences in all rooms include:
  • Bathrooms with rainfall showers and tubs or showers
  • Wardrobes/closets, LED light bulbs, and electric kettles

Languages

English, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Covered self parking on site (PLN 80 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: PLN 110 for adults and PLN 110 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle storage
  • Gym
  • Playground
  • Sauna
  • Steam room
  • Water park

Family friendly

  • Playground
  • Soundproofed rooms
  • Water park (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (on request)
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • In the mountains
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 4 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of PLN 90 per pet, per day
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for PLN 100.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: PLN 2.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately PLN 110 for adults and PLN 110 for children
  • Covered self parking fee: PLN 80 per day
  • Pet fee: PLN 90 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: PLN 100.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products

We should mention

A car is not required for transportation to and from this property
Parking height restrictions apply

Property is also known as

Hotel Aquarion Zakopane
Aquarion Zakopane
Hotel Aquarion
Hotel Aquarion Family Friends
Hotel Aquarion Family Friends Destigo Hotels
Hotel Aquarion Family & Friends - Destigo Hotels Hotel
Hotel Aquarion Family & Friends - Destigo Hotels Zakopane
Hotel Aquarion Family & Friends - Destigo Hotels Hotel Zakopane

Frequently asked questions

Is Hotel Aquarion Family & Friends - Destigo Hotels pet-friendly?

Yes, pets are allowed at this property. There's a fee of PLN 90 per pet, per day. Service animals are exempt from fees.

How much is parking at Hotel Aquarion Family & Friends - Destigo Hotels?

Self parking is available for PLN 80 per day. Limited spots are available.

What time is check-in at Hotel Aquarion Family & Friends - Destigo Hotels?

Check-in begins at 4 PM.

What time is check-out at Hotel Aquarion Family & Friends - Destigo Hotels?

Check-out is at 11 AM.

Where is Hotel Aquarion Family & Friends - Destigo Hotels located?

Situated in the mountains, this hotel is within a 10-minute walk of Zakopane Aqua Park and Krupowki Street. Zakopane Art Gallery and Tatra Museum are also within 1 mi (2 km). Zakopane Station is 8 minutes by foot.

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Hotel Aquarion Family & Friends - Destigo Hotels Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 108 out of 150 reviews
Rating 8 - Good. 32 out of 150 reviews
Rating 6 - Okay. 7 out of 150 reviews
Rating 4 - Poor. 2 out of 150 reviews
Rating 2 - Terrible. 1 out of 150 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10

Restful, charming, pleasant service Saunas and pools are excellent
Stayed 2 nights in Sep 2024

10/10

Great customer service and a beautiful hotel
Stayed 3 nights in Jul 2024

10/10

-
Stayed 4 nights in Feb 2025

10/10

Great place to stay. Close to everything and good for kids too.
Stayed 1 night in Mar 2023

10/10

View from balcony is very nice and you can walk to Krupówk ,we enjoy that hotel
Stayed 2 nights in Jun 2024

10/10

Very convenient for using thermal bath
Stayed 1 night in Oct 2024

10/10

Friendly, clean, nice rooms and would stay again 🙂
Stayed 3 nights in Nov 2022

10/10

Great property. Nice staff and great location
Stayed 2 nights in Nov 2023

10/10

Steps from main train station. Next to Termy Zakopiańskie and about 15 min walk to Krupowki street. Amazing breakfast which was included in my price.
Stayed 3 nights in Aug 2024

10/10

Absolutely stunning hotel, spoiled for choice of activities. Breakfast amazing with plenty option's suitable for everyone. Strongly recommend spa, Paulina was a star of it.
Stayed 2 nights in Jul 2022

10/10

Very nice hotel a bit outside of the city but walkable. Quiet room, comfortable bed.
Stayed 1 night in Sep 2023

10/10

Our family had a great stay and we'll definitely be back in the future. Extra plus for the big kids room, restaurant and separate entrance to the thermal bath. On the improvement side we only felt that the gym can be more evolved.
Stayed 2 nights in Jul 2023

8/10

The room was very small for 3 people. No space to move around. Everything else was good, very nice staff, easy access to the thermal baths.
Stayed 2 nights in Jun 2024

10/10

Very nice hotel & the staff. Rooms were clean. Property was well maintained. Plenty of choice for breakfast especially for vegetarians. Staff maintained cleanliness & hygiene. Receptionists were all very good & assisted with maps & guidance for local tourism
Stayed 2 nights in May 2023

8/10

As promoted, Hôtel Aquarian is a very family orientated establishment. For that reason, as an elderly single man travelling alone, it probably was not the best choice. But that is my fault not the hotel.
Stayed 2 nights in Jun 2024

10/10

Booked 2 nights stay at this hotel,great location, 10 minutes walk max up a slight hill from the railway station.Lovely room with balcony mountain view.Did'nt eat in as it has many eateries nearby.Its located next to the Termy Zakopane pools,where you have direct access level 2,you get a watch and this times you ,1 hour 39 zloty or can get unlimited for the day for more,added to your hotel account.Robes and towels for the swimming or spa.Complimentary water and hot drinks but mini bar payable.Very comfy beds,a/c.Stored bags after checking out in a room while waiting for our train to Krackow.Would recommend
Stayed 2 nights in Jul 2024

10/10

Everything was great except the parking fee was too high
Stayed 1 night in Sep 2023

6/10

Everything was great. However, access to the water park area is not included in the price. And evidently the only semi-mention of that is “surcharge” in parentheses when you look at the “family friendly” tab. It definitely didn’t mention that the water park is a separate entity and people from the street can just buy admission as well. Seeing as Zakopane is a tourist town, I think that these things should be more clearly listed. I’m not sure who makes the listings- whether the hotel or Expedia- but whomever does it, needs to make sure it’s clear. In the US- this would be the same as getting a room at Great Wolf Lodge and then finding out you had to pay another $60/per person to use the water park. 😒
Stayed 2 nights in Jul 2024

10/10

This is our third visit and a favorite of our kids when we are in zakopane. We take full advantage of the attached water park each time. One thing that was different this visit is that our room reservation did not include breakfast. This caused confusion and and uncomfortable atmosphere when we did arrive at the restaurant for breakfast as we were questioned several times if we were aware that we had to pay additionally (we were, we were explained this at check in, and requested to have breakfast added for all in our party for both nights of stay). Still, we were stopped and questioned each morning at the restaurant. This should be handled better. Would definitely recommend double/triple checking your reservation to ensure this is included or calling the restaurant ahead to avoid confusion and embarrassment.
Stayed 2 nights in Apr 2024

2/10

Room really not suitable for 3 adults- too small and uncomfortable sofa with thin mattress. In the room cold - no radiators, just A/C. For such a big hotel just 2 small saunas and 3 sunbeds for relax. There was no note that aquapark with wellness its closed. We have obtained room prepaired just for 2 people even we booked triple room. On the other hand we checked in early free of charge. Breakfast with really good choice .
Stayed 1 night in Nov 2022

4/10

I thought I would check out the hotel as it was new and it was indeed modern and clean and the breakfast was good but that’s about it. We got a very small room with two single beds (the room was also prepared for 3 people for some reason) that were very narrow and so I was afraid I will tumble off while turning at night. The patio looked out on the trees (no mountain view) and offered no privacy. My parents got a better room with balcony and nice views but two days in someone walked into their room saying it’s their room (!). Apparently someone made a mistake at the reception but in all my years of travel I’ve never had some other guests entering my room! And shortly after my parents had to go to the reception because their key card was not working as a result. Finally, parking is charged at 80pln per car per day which is way above prices in the area (should be 20pln max). We parked nearby for 10pln per day per car. Overall, I’d definitely not stay again, I’d rather pay a little more and go back to a nearby hotel where you get value for money. Maybe it’s okay for 1 or 2 night stay but not for longer trips like ours.
Stayed 4 nights in Jun 2024

10/10

Had a perfect time, great customer service
Stayed 2 nights in Mar 2025

10/10

Detta är en topp hotell. Bra sängar, bra mat, bra med parkering. Har man bara lite tid över så finns det ett helt spa intill hotellet
Stayed 1 night in Mar 2025

10/10

It takes only ten minutes to walk to the city center, or to the public bus station to go to different attractions. The transportation is convenient. There is a supermarket and different restaurants nearby, and is just next to the water park, making it ideal for family stays.
Stayed 3 nights in Feb 2025

8/10

Stayed 1 night in Oct 2024