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The Westin Zagreb

5.0 star property
Luxury hotel with a full-service spa and a fitness center

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Photo gallery for The Westin Zagreb

Welcome to our lobby, featuring a reception desk, seating areas, and a beautiful green wall with lush foliage.
Relax in our outdoor seating area with tables and chairs overlooking the surrounding greenery and scenic views.
Relax in our spacious lobby, featuring a seating area with a sofa and chairs, large windows, and lush greenery views.
Enjoy breathtaking city views from the comfort of your room, featuring floor-to-ceiling windows and elegant table settings.
Meet in style with a panoramic city view from this spacious conference room, featuring a long table and comfortable seating for productive meetings.

Popular amenities

  • Bar
  • Gym
  • Room service
  • Pool

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Executive Suite, 1 Bedroom

Premium bedding, minibar, in-room safe, desk

Executive Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Premium bedding
Blackout drapes/curtains
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View

Deluxe Room, 1 King Bed, City View | Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, City View

9.0 out of 10
Wonderful
(14 reviews)

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout drapes/curtains
Shower/tub combination
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds, City View

Deluxe Room, 2 Twin Beds, City View | Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Twin Beds, City View

9.2 out of 10
Wonderful
(9 reviews)

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout drapes/curtains
Shower/tub combination
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 Queen Bed, City View

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 Queen Bed, City View

9.0 out of 10
Wonderful
(51 reviews)

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout drapes/curtains
Shower/tub combination
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Westin, Junior Suite, 1 Bedroom

Westin, Junior Suite, 1 Bedroom | Premium bedding, minibar, in-room safe, desk

Westin, Junior Suite, 1 Bedroom

9.8 out of 10
Exceptional
(10 reviews)

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Premium bedding
Blackout drapes/curtains
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 2 Bedrooms, City View

Presidential Suite, 2 Bedrooms, City View | Living room | 102-cm LCD TV with satellite channels, TV, pay movies

Presidential Suite, 2 Bedrooms, City View

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
2 bedrooms
Premium bedding
Blackout drapes/curtains
  • 190 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Suite, 1 Bedroom, Smoking, City View

Premium bedding, minibar, in-room safe, desk

Deluxe Suite, 1 Bedroom, Smoking, City View

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Premium bedding
Blackout drapes/curtains
  • City view
  • Sleeps 3
  • 1 Double Bed

Similar properties

Exterior

Sheraton Zagreb Hotel

  • Pool
  • Spa
  • Pet friendly
  • Free WiFi
8.8 out of 10, Excellent, 1,008 reviews
Sheraton Zagreb Hotel

About the neighborhood

Map
Krsnjavoga 1, Zagreb, 10000

What's nearby

  • Croatian National Theatre - 7 min walk - 0.4 miles
  • Museum of Broken Relationships - 15 min walk - 0.8 miles
  • Ban Jelacic Square - 15 min walk - 0.8 miles
  • Zagreb Cathedral - 18 min walk - 1.0 mile
  • Zagreb City Museum - 19 min walk - 1.1 miles

Getting around

  • Zagreb West Station - 10 min walk
  • Zagreb Airport (ZAG) - 26 min drive

Restaurants

  • ‪Cogito 2 - ‬5 min walk
  • ‪Krivi Put - ‬6 min walk
  • ‪Caffe bar Glembay - ‬4 min walk
  • ‪Caffe Bar TK Građanski - ‬3 min walk
  • ‪Pivnica Budweiser - ‬6 min walk

About this property

The Westin Zagreb

Luxury hotel located in Donji Grad
Take advantage of a terrace, shopping on site, and a coffee shop/cafe at The Westin Zagreb. Indulge in a massage, a manicure/pedicure, and a body treatment at the onsite spa. Pilates classes and fitness classes are offered at the gym; The Westin Zagreb also has a garden, a hair salon, and dry cleaning/laundry services. Free in-room WiFi is available to all guests, along with a bar and a 24-hour business center.
Additional perks include:
  • An indoor pool
  • Buffet breakfast (surcharge), self parking (surcharge), and express check-out
  • Express check-in, a front-desk safe, and a reception hall
  • Multilingual staff, meeting rooms, and a ballroom
  • Guest reviews speak highly of the helpful staff and location
Room features
All 349 rooms offer comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like pillow menus and air conditioning.
More conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with shower/tub combinations and free toiletries
  • 102-cm LCD TVs with satellite channels
  • Free infant beds, coffee/tea makers, and daily housekeeping

Languages

Croatian, English, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (EUR 20 per day; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 22 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Fitness classes
  • Full-service spa
  • Gym
  • Indoor pool
  • Piano
  • Pilates classes
  • Sauna
  • Shopping

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service

Business services

  • 17,222 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Facials
  • In-room massages
  • Manicures/pedicures
  • Sauna
  • Spa treatment rooms
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (45 inch wide door)
  • Grab bar near toilet (31 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • At least 80% lighting from LEDs
  • Ballroom
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Reception hall
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 102-cm LCD TV with satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: EUR 10
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: EUR 10
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 30.00 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 30 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 22 per person
  • Self parking fee: EUR 20 per day (in/out privileges)
  • Pet fee: EUR 30.00 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 10 (subject to availability)
  • Late check-out fee: EUR 10 (subject to availability)
  • Rollaway bed fee: EUR 30 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Westin Hotel Zagreb
Westin Zagreb
Zagreb Westin
Westin Zagreb Hotel
The Westin Zagreb Hotel Zagreb
The Westin Zagreb Hotel
The Westin Zagreb Zagreb
The Westin Zagreb Hotel Zagreb

Frequently asked questions

Does The Westin Zagreb have a pool?

Yes, this property has an indoor pool.

Is The Westin Zagreb pet-friendly?

Yes, The Westin Zagreb allows cats and dogs (limit 1 total). There's a fee of EUR 30.00 per accommodation, per night. Service animals are exempt from fees.

How much is parking at The Westin Zagreb?

Self parking is available for EUR 20 per day.

What time is check-in at The Westin Zagreb?

Check-in start time: 3:00 PM; Check-in end time: midnight. Early check-in is available for a fee of EUR 10 (subject to availability).

What time is check-out at The Westin Zagreb?

Check-out is at 11:00 AM. Late check-out is available for EUR 10 (subject to availability).

Where is The Westin Zagreb located?

Located in Donji Grad, this luxury hotel is within a 10-minute walk of Mimara Museum, Marulic Square, and Museum of Arts and Crafts. Gallery SC and Ilica Street are also within 10 minutes. Zagreb West Station is 10 minutes by foot and Zagreb Central Station is 16 minutes.

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The Westin Zagreb Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 486 out of 942 reviews
Rating 8 - Good. 290 out of 942 reviews
Rating 6 - Okay. 106 out of 942 reviews
Rating 4 - Poor. 32 out of 942 reviews
Rating 2 - Terrible. 28 out of 942 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Juanita J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing amenities and the staff were amazing.
Stayed 6 nights in Jul 2025

10/10 Excellent

Dragan

Great breakfast buffet, great location.
Stayed 1 night in Jun 2025

8/10 Good

Zoran

Liked: Staff & service, amenities
Central location
Stayed 1 night in Jun 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service, great room
Stayed 1 night in Jun 2025

10/10 Excellent

ALBERTO

Liked: Cleanliness, staff & service, property conditions & facilities
Confort, size of the room and welcoming fruit basket and water
Stayed 1 night in Jun 2025

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant location and excellent quality hotel
Stayed 4 nights in Apr 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay in Zagreb

This was a gorgeous hotel in the heart of Zagreb. It was clean, breakfast was spectacular, the room was amazing and the staff was friendly.
Stayed 1 night in Feb 2025

4/10 Poor

Juan

Disliked: Cleanliness, amenities, property conditions & facilities
Extremely dated property with lack of proper maintenance. Worn and damaged carpet in room halls and inside rooms. Furniture inside rooms in very bad shape.
Stayed 3 nights in Jun 2025

10/10 Excellent

Inna S.

Disliked: Cleanliness, amenities, property conditions & facilities
Nothin special other than walkable to City center
Stayed 2 nights in Mar 2025

10/10 Excellent

Guillermo

Liked: Cleanliness, staff & service, property conditions & facilities
I loved this place. The staff was super helpful
Stayed 3 nights in Jan 2025

10/10 Excellent

Markus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the Best in Zagreb
Stayed 1 night in Dec 2024

10/10 Excellent

Maher

Liked: Cleanliness, property conditions & facilities
I had a wonderful stay at this hotel! The location is perfect—just a short distance from downtown, making it convenient to explore the city. The breakfast was fantastic, offering a great variety of options to start the day. Overall, a great choice for anyone looking for a comfortable and well-located spot to stay.
Stayed 2 nights in Dec 2024

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay. Great location. Wonderful amenities. Our favorite place to stay in Zagreb.
Stayed 2 nights in Nov 2024

10/10 Excellent

Stipica

Liked: Cleanliness, staff & service, property conditions & facilities
Great place with a professional staff close to everything
Stayed 2 nights in Dec 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 3 nights in Oct 2024

8/10 Good

Keita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice complementary amenities
Stayed 1 night in Jan 2025

8/10 Good

Luciano

Liked: Cleanliness, staff & service, property conditions & facilities
Good size room with good facilities. Old school feel.
Stayed 4 nights in Jan 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I loved my stay at the Westin Zagrib!

My stay was comfortable and amazing!
Stayed 5 nights in Aug 2024

8/10 Good

Farrukh

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location along bus and tram lines. Within walking distance of old town and good dining options.
Stayed 2 nights in Sep 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff throughout the hotel
Stayed 3 nights in Sep 2024

10/10 Excellent

Talal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access and large parking area.
Stayed 1 night in Sep 2024

8/10 Good

Karen

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

Busy hotel

We stayed here for about 8 nights. It's conveniently located, tram across the road. Can easily walk to the downtown area. We had two rooms in this hotel. The first 4 nights we had a room on the 14 the floor, close to a main intersection, it was pretty loud in the morning. In the corner behind the desk, the corner wall looked a little black. We only noticed this because we had to move the desk. The breakfast was good. Rooms could do with an update. It's a very busy hotel.
Stayed 3 nights in Mar 2025

10/10 Excellent

Canice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Good location and really nice breakfast on top floor with great views. Room was large and very comfortable.
Stayed 2 nights in Aug 2024

6/10 Okay

Shara

Disliked: Cleanliness, property conditions & facilities
Great location - about a 15 minute walk from the city center. The indoor pool and gym are among the best I've seen at any hotel. We had a very good check in experience and the bed very comfortable. We also had a very lovely view of the city. We did experience issues with maintenance and a coffee machine - the main light was flickering, the air conditioner not working, the toilet was making a croaking sound. We were also promised a coffee machine with capsules, but our room only had a kettle and instant coffee packages. Everything was fixed, but the maintenance person left a mess on the floor and toilet and it took 4 requests to get our coffee machine (I don't know why a property like the Westin would provide any room with instant coffee packages). The hotel lobby and common areas are nice, but the rest of the hotel is very dated. The hallways smell musty, the carpets are very badly stained and ripped in some places as well as the wallpaper (at least on Floor 12). Our room was not very clean - stained carpet, dirty headboard, and very dusty. The hallways on the pool/fitness floor smell heavily of cigarette smoke. This could be a very beautiful hotel, but not up to Westin standards. An update and ensuring rooms are clean and in working order before checking in guests would make a big difference.
Stayed 3 nights in Jul 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service

Its ok not wow and not 5 stars

Nice place but a bit tatty. Used to be amazing but now I would say its just ok
Stayed 3 nights in Feb 2025