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The Westin Zagreb

Property class: 5 and above

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Photo gallery for The Westin Zagreb

A spacious lobby with a marble floor, a central fountain, and a green wall. - The Westin Zagreb (Zagreb)
An indoor swimming pool with a wooden deck and lounge chairs. - The Westin Zagreb (Zagreb)
A couple dining at a table with a city view, candles, and a glass of wine. - The Westin Zagreb (Zagreb)
A high-rise hotel with a grid-like facade, multiple floors, and a prominent "WESTIN" sign at the top. - The Westin Zagreb (Zagreb)
A modern hotel lobby with a large window, seating area, and decorative plants. - The Westin Zagreb (Zagreb)
Close to Ban Jelacic Square, The Westin Zagreb provides a terrace, shopping on site, and a coffee shop/cafe. Treat yourself to a body treatment, a facial, or a manicure/pedicure at the onsite spa. Fitness classes and Pilates classes are offered at the gym; The Westin Zagreb also has a garden, a hair salon, and dry cleaning/laundry services. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a 24-hour business center.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Pet friendly
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Deluxe Room, 1 Queen Bed, City View

A hotel room with a large bed, two nightstands, a desk, a chair, and a lamp.

Deluxe Room, 1 Queen Bed, City View

9.0 out of 10
Wonderful
(68 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Room, 2 Twin Beds, City View

A hotel room with two beds, a desk, a chair, and a large window with curtains.

Deluxe Room, 2 Twin Beds, City View

9.0 out of 10
Wonderful
(12 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed, City View

A hotel room with a bed, a desk, a chair, a television, and a lamp.

Deluxe Room, 1 King Bed, City View

9.0 out of 10
Wonderful
(14 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Executive Suite, 1 Bedroom

A hotel room with a bed, two bedside tables with lamps, a chair, and a small table.

Executive Suite, 1 Bedroom

8.0 out of 10
Very good
(3 reviews)
  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Suite, 1 Bedroom, Smoking, City View

A hotel room with a large bed, two bedside tables with lamps, a small table with a vase, a TV, and a view of the city through the window.

Deluxe Suite, 1 Bedroom, Smoking, City View

  • City view
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Presidential Suite, 2 Bedrooms, City View

A spacious living room with a large window offering a city view, a dining area with a table and chairs, and a sofa set.

Presidential Suite, 2 Bedrooms, City View

  • City view
  • 190 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Westin, Junior Suite, 1 Bedroom

A hotel room with a large bed, two bedside tables with lamps, a blue armchair, and a wooden bench.

Westin, Junior Suite, 1 Bedroom

10.0 out of 10
Exceptional
(15 reviews)
  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

About the neighborhood

Located in Donji Grad, a neighborhood in Zagreb, The Westin Zagreb is in a shopping district and near a train station. Museum of Arts and Crafts and Gallery SC are cultural highlights, and travelers looking to shop may want to visit Centar Cvjetni Shopping Center and Ilica Street. Looking to enjoy an event or a game while in town? See what's happening at Dražen Petrović Basketball Hall or Dom Sportova. Visit our Zagreb travel guide
Map
Krsnjavoga 1, Zagreb, 10000

What's nearby

  • A large, classical building with columns and arched windows.
    Mimara Museum
    3 min walk - 0.2 miles
  • A garden with blue flowers, green trees, and a building with a dome roof.
    Botanical Garden
    5 min walk - 0.3 miles
  • A grand, yellow-lit building with classical architecture, including columns and statues, at twilight.
    Croatian National Theatre
    5 min walk - 0.3 miles
  • A fountain with three water jets surrounded by trees and a well-maintained lawn.
    Zrinjevac
    13 min walk - 0.7 miles
  • A cityscape at dusk with illuminated buildings, a prominent church tower, and a busy square with street vendors.
    Ban Jelacic Square
    13 min walk - 0.7 miles

Getting around

  • Zagreb West Station
    13 min walk
  • Zagreb Airport (ZAG)
    32 min drive

Restaurants

  • Botaničar
    7 min walk
  • Caffe bar Mrzla piva
    6 min walk
  • Kebab Big Martin
    5 min walk
  • Krivi Put
    5 min walk
  • Fast Food Adria
    4 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (EUR 20 per day; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 22 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Fitness classes
  • Full-service spa
  • Gym
  • Indoor pool
  • Piano
  • Pilates classes
  • Sauna
  • Shopping

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service

Business services

  • 17,222 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Facials
  • In-room massages
  • Manicures/pedicures
  • Sauna
  • Spa treatment rooms
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (45 inch wide door)
  • Grab bar near toilet (31 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Ballroom
  • Double-glazed windows
  • No plastic coffee stirrers
  • Non-plastic coffee stirrers available
  • Reception hall
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 102-cm LCD TV with satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: EUR 10
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: EUR 10
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 30.00 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 30.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 22 per person
  • Self parking fee: EUR 20 per day (in/out privileges)
  • Pet fee: EUR 30.00 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 10 (subject to availability)
  • Late check-out fee: EUR 10 (subject to availability)
  • Rollaway bed fee: EUR 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Frequently asked questions

Does The Westin Zagreb have a pool?

Yes, this property has an indoor pool.

Is The Westin Zagreb pet-friendly?

Yes, The Westin Zagreb allows cats and dogs (limit 1 total). There's a fee of EUR 30.00 per accommodation, per night. Service animals are exempt from fees.

How much is parking?

Self parking is available for EUR 20 per day.

What time is check-in at The Westin Zagreb?

Check-in start time: 3:00 PM; Check-in end time: midnight. Early check-in is available for a fee of EUR 10 (subject to availability).

What time is check-out at The Westin Zagreb?

Check-out is at 11:00 AM. Late check-out is available for EUR 10 (subject to availability).

Where is The Westin Zagreb located?

Located in Donji Grad, this luxury hotel is within 1 mi (2 km) of Mimara Museum and Ban Jelacic Square. Marulic Square and Museum of Arts and Crafts are also within 10 minutes. Zagreb West Station is 13 minutes by foot and Zagreb Central Station is 16 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Westin Zagreb Reviews

8.6

Excellent

8.8

Cleanliness

8.6

Location

8.8

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 551 out of 1002 reviews
Rating 8 - Good. 277 out of 1002 reviews
Rating 6 - Okay. 109 out of 1002 reviews
Rating 4 - Poor. 35 out of 1002 reviews
Rating 2 - Terrible. 30 out of 1002 reviews

Reviews

Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, clean rooms, great parking and breakfast area
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful bed, pool great, some aspects a bit dated, but still charming. Breakfast buffet choice phenomenal! Staff very friendly & helpful.
Stayed 2 nights in Aug 2026
Verified review

8/10 Good

Vikki

Liked: Cleanliness, staff & service, amenities
Great breakfast, nice staff and room was clean. Highly recommend.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Lora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is centrally located. The staff is friendly.
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

nadine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and tidy. Flooring is due for an update. Beds were super comfortable and location was very central.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very police and friendly staff - even late night room service staff.
Stayed 1 night in May 2026
Verified review

6/10 Okay

Diane

Liked: Cleanliness, staff & service, amenities
The room was very comfortable and clean. Nice welcome cookies and muffins on arrival. Air conditioning wasn’t working very well, it was a hot night’s sleep. The breakfast was okay/good, coffee not plentiful and lacked flavor. Hotel bar for dessert was very nice.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A really excellent stay. The staff were brilliant. Hotel was spotless and facilities were great. The rooms could do with a slight upgrade (curtains a bit stiff etc) but would definitely stay here again.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Vivek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very attentive and hospitable. Room was clean and everything was taken care of. One of my most comfortable stays
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Khalid

Liked: Cleanliness, staff & service, amenities
Had a very good experience staying at this property. It is close to the main attractions (20 min walk or 10 min tram ride) and has good food. The property was clean but the carpets were old and wrinkled and need upgrading. Staff at the checkin were very friendly and so were the wait staff at the restaurant. But some of the others like the person making the omelet were kind of rude. Same was the lady at the spa. Overall would recommend this hotel.
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Johann

Liked: Cleanliness, staff & service, amenities
Location and views are great. Size of room and facilities also great, including room service. However, the air conditioning did not work and the room became very hot and stuffy. The windows do open, but not enough to cool the room down properly. Please take a look at that as the summer will be horrendous.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Yasser

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Max

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Fitness was truly fantastic
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Dragan

Great breakfast buffet, great location.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

grace

Liked: Cleanliness, amenities, property conditions & facilities
Room outdated but clean. They provided welcome snacks. Comfortable bed.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Andor

Liked: Cleanliness, staff & service, amenities
Great staff. Clean, spacious room, welcome gifts. But it is really in a need of renovation.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant location and excellent quality hotel
Stayed 4 nights in Apr 2025
Verified review

10/10 Excellent

Juanita J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing amenities and the staff were amazing.
Stayed 6 nights in Jul 2025
Verified review

10/10 Excellent

Ziyad

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and well designed. Very spacious as well. The bathroom was very clean so I was very impressed.
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service, great room
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Enrico

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fascinating hotel, very friendly service offerings, upscale room und beautiful view, tasty food & beverages. I hope to stay at the Westin Zagreb in the future again. Warm Greetings.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a lovely upscale hotel. The pool in particular was fantastic. Also excellent 24/7 room service at reasonable prices.
Stayed 4 nights in Jul 2025
Verified review

10/10 Excellent

Gerald

Liked: Amenities
The hotel was very good and the location was excellent.
Stayed 1 night in Sep 2023
Verified review

10/10 Excellent

Jon M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with friendly staff!
Stayed 2 nights in Aug 2024
Verified review

10/10 Excellent

Marina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was walkable to everything . Friendly staff
Stayed 2 nights in Aug 2025