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Sheraton Zagreb Hotel

5.0 star property
Luxury hotel with 2 restaurants and a full-service spa

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Photo gallery for Sheraton Zagreb Hotel

Exterior
Piano bar
Presidential Suite, 1 Bedroom | Living area | Flat-screen TV, pay movies
2 restaurants, international cuisine
Presidential Suite, 1 Bedroom | Premium bedding, minibar, in-room safe, desk

Popular amenities

  • Bar

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Deluxe Room, 2 Twin Beds

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Twin Beds

9.0 out of 10
Wonderful
(34 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout drapes/curtains
  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed | Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 Queen Bed

9.0 out of 10
Wonderful
(37 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout drapes/curtains
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(68 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout drapes/curtains
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Twin Beds, Courtyard View

View from room

Executive Room, 2 Twin Beds, Courtyard View

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout drapes/curtains
  • 27 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom | Living room | Flat-screen TV, pay movies

Executive Suite, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Premium bedding
  • 70 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 Bedroom

Presidential Suite, 1 Bedroom | Premium bedding, minibar, in-room safe, desk

Presidential Suite, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Premium bedding
  • 190 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

View from room

Executive Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout drapes/curtains
  • 27 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Suite, 1 Bedroom, Courtyard View

Classic Suite, 1 Bedroom, Courtyard View | View from room

Classic Suite, 1 Bedroom, Courtyard View

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Premium bedding
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Kneza Borne 2, Zagreb, 10000

What's nearby

  • Ban Jelacic Square - 11 min walk - 0.6 miles
  • Zagreb Cathedral - 14 min walk - 0.8 miles
  • Croatian National Theatre - 14 min walk - 0.8 miles
  • Museum of Broken Relationships - 17 min walk - 1.0 mile
  • Zagreb City Museum - 19 min walk - 1.0 mile

Getting around

  • Zagreb Central Station - 8 min walk
  • Zagreb Airport (ZAG) - 24 min drive

Restaurants

  • ‪Piano Bar Jelovnik Sheraton Hotel Zagreb - ‬1 min walk
  • ‪Boogie Lab - ‬3 min walk
  • ‪Ms Grill - ‬4 min walk
  • ‪Tomassino - ‬1 min walk
  • ‪The Beertija - ‬2 min walk

About this property

Sheraton Zagreb Hotel

Luxury hotel located in Donji Grad
Consider a stay at Sheraton Zagreb Hotel and take advantage of a casino, a poolside bar, and a terrace. For those looking to try their luck, this hotel boasts 7 slot machines, 5 casino gaming tables, and a casino VIP room. Indulge in a body treatment, a facial, and a massage at the onsite spa. Be sure to enjoy international cuisine and more at the two on-site restaurants. Fitness classes and Pilates classes are offered at the health club; Sheraton Zagreb Hotel also has an art gallery on site, shopping on site, and a coffee shop/cafe. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and a hair salon.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Buffet breakfast (surcharge), self parking (surcharge), and express check-out
  • Express check-in, babysitting (surcharge), and a 24-hour front desk
  • Luggage storage, a porter/bellhop, and a TV in the lobby
  • Guest reviews give top marks for the helpful staff
Room features
All 306 rooms have comforts such as 24-hour room service and premium bedding, in addition to perks like pillow menus and air conditioning. Guest reviews highly rate the comfortable rooms at the property.
Other amenities include:
  • Hypo-allergenic bedding, rollaway/extra beds (surcharge), and free cribs/infant beds
  • Bathrooms with shower/tub combinations and free toiletries
  • Flat-screen TVs with cable channels
  • Recycling, coffee/tea makers, and daily housekeeping

Languages

Croatian, English, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Covered self parking on site (EUR 20 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 21 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Cafe Imperial
  • Fontana Restaurant
  • King Tomislav Restaurant
  • Piano Bar

Things to do

  • 5 gaming tables
  • 7 slot machines
  • Art gallery
  • Casino (1,076 square feet of space)
  • Fitness classes
  • Full-service spa
  • Health club
  • Indoor pool
  • Piano
  • Pilates classes
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service

Business services

  • 10,764 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Facials
  • In-room massages
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1996
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: EUR 10
Express check-in available

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: EUR 10
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 30 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 30.00 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 21 per person
  • Covered self parking fee: EUR 20 per day (in/out privileges)
  • Pet fee: EUR 30 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: EUR 10 (subject to availability)
  • Late check-out fee: EUR 10 (subject to availability)
  • Rollaway bed fee: EUR 30.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses solar energy
Safety features at this property include a smoke detector

We should mention

Pool access available from 7:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Sheraton Zagreb
Sheraton Hotel Zagreb
Sheraton Zagreb
Sheraton Zagreb Hotel
Zagreb Hotel Sheraton
Zagreb Sheraton
Zagreb Sheraton Hotel
Sheraton Zagreb Hotel Hotel
Sheraton Zagreb Hotel Zagreb
Sheraton Zagreb Hotel Hotel Zagreb

Frequently asked questions

Does Sheraton Zagreb Hotel have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM–10:00 PM.

Is Sheraton Zagreb Hotel pet-friendly?

Yes, dogs are allowed at this property. There's a fee of EUR 30 per pet, per day. Service animals are exempt from fees.

How much is parking at Sheraton Zagreb Hotel?

Self parking is available for EUR 20 per day.

What time is check-in at Sheraton Zagreb Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight. Early check-in is available for a fee of EUR 10 (subject to availability).

What time is check-out at Sheraton Zagreb Hotel?

Check-out is at 11:00 AM. Late check-out is available for EUR 10 (subject to availability).

Where is Sheraton Zagreb Hotel located?

Located in Donji Grad, this luxury hotel is steps from Branimir Centar and POGON - Zagreb Center for Independent Culture and Youth. Victims of Fascism Square and Mestrovic Pavilion are also within 10 minutes. Zagreb Central Station is 8 minutes by foot and Zagreb (ZGC-Zagreb Central Train Station) is 9 minutes.

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Sheraton Zagreb Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 600 out of 1009 reviews
Rating 8 - Good. 275 out of 1009 reviews
Rating 6 - Okay. 76 out of 1009 reviews
Rating 4 - Poor. 28 out of 1009 reviews
Rating 2 - Terrible. 30 out of 1009 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Laura

Liked: Cleanliness, amenities, property conditions & facilities
Excellent customer service, excellent location, extremely comfortable beds
Stayed 3 nights in Jul 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel.
Stayed 6 nights in Jun 2025

10/10 Excellent

Hossein

Liked: Cleanliness, amenities, property conditions & facilities
Great clean modern hotel. Breakfast is amazing.
Stayed 3 nights in Jun 2025

10/10 Excellent

HWEI KEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cost performance is really good and the service is perfect. However, there are not much option for dining nearby the hotel.
Stayed 2 nights in Jul 2025

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An immaculate modern comfortable hotel a 5 min walk to the center of the city, trains & buses with impeccable service at an incredible good price. Maja at the front desk was fantastic as were both drivers the hotel arranged to take us to and from the airport. Great gym, pool, buffet breakfast. I couldn’t imagine staying anywhere else in the future.
Stayed 3 nights in Jul 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a very clean and comfortable hotel
Stayed 1 night in May 2025

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, property conditions & facilities
Great location away from the chaos of market square … though a short walk to all of the action. Lovely rooms and good food.
Stayed 2 nights in Apr 2025

8/10 Good

Daniel

Liked: Cleanliness
Decent room but a little dated. Really friendly restaurant and bar staff. Front desk staff unwelcoming.
Stayed 3 nights in Jul 2025

10/10 Excellent

Milan

Liked: Cleanliness, amenities, property conditions & facilities
We had a fantastic 5-star stay at the Sheraton Zagreb. The location is excellent—just a short 10-minute walk to Ban Jelačić Square, making it easy to explore the heart of the city. The hotel offers great amenities; we especially enjoyed the indoor swimming pool, gym, and spa area, all of which were well-maintained and relaxing. We also opted for the breakfast buffet, which was both convenient and offered a nice variety of options. The staff was genuinely friendly and helpful throughout our stay. We liked it so much that we booked another night for the day before our departure back to the U.S. Would absolutely stay here again!
Stayed 4 nights in Jul 2025

10/10 Excellent

Maheen

Liked: Cleanliness, amenities, property conditions & facilities
Stayed here for 2 nights in June. The rooms were spacious and very comfortable. Breakfast spread had a wide variety to choose from along with halal options, if one is looking for them. The pool and spa facilities were excellent, specially for hot summer days to relax in the afternoon. Location was good and walkable distance from every where. I would recommend this place!
Stayed 2 nights in Jun 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I'll certainly be coming back to this hotel for my future trips to Zagreb.
Stayed 6 nights in Mar 2025

10/10 Excellent

Sejo

Love this place!
Stayed 2 nights in Feb 2025

8/10 Good

Paul

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Small and tired rooms, staff ratio was low in the evening and therefore not as responsive but otherwise they were excellent and breakfast good
Stayed 2 nights in May 2025

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice, clean, and comfortable
Stayed 2 nights in Apr 2025

10/10 Excellent

Yanislava

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Highly recommend.
Stayed 4 nights in Mar 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Business trip April 25

Excellent hotel, highlight was the gym and sauna / spa. Highly recommend this for both business and leisure trips. Ideally situated for exploring the centre as well
Stayed 4 nights in Mar 2025

6/10 Okay

Terri

Liked: Cleanliness, property conditions & facilities
Hotel was average, not best location but taking tram to city core helped. Nice breakfast buffet (included in room rate).
Stayed 2 nights in Apr 2025

10/10 Excellent

Raymond

Liked: Cleanliness, amenities, property conditions & facilities
Stayed three nights June 2025. Room was comfortable with nice view over the street. Bed was great, top TV, nice couch and electronic safe. Shower over bath a bit difficult. Easy walk to old town and shops. Dinner at Tomasino restaurant was excellent
Stayed 1 night in May 2025

10/10 Excellent

Aleksandr Valeryevich

Liked: Property conditions & facilities
Just great and perfectly located hotel
Stayed 1 night in Oct 2024

10/10 Excellent

maja

Liked: Cleanliness, staff & service, property conditions & facilities
Great property, friendly staff!
Stayed 2 nights in Nov 2024

10/10 Excellent

Israel

Liked: Cleanliness, amenities, property conditions & facilities
Very good
Stayed 1 night in Jun 2025

10/10 Excellent

Inna S.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best
Stayed 1 night in Mar 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, room comfort

Excellent

Good location and great staff
Stayed 1 night in Feb 2025

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel!!
Stayed 1 night in Sep 2024

8/10 Good

Volkan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good to stay. Walking distance (1km) for me to center.
Stayed 3 nights in Apr 2025