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Hotel Diplomat

4.0 star property
Hotel in Zagreb with free breakfast and a 24-hour front desk

Choose dates to view prices

At Hotel Diplomat, you can look forward to a free breakfast buffet, dry cleaning/laundry services, and a bar. The on-site local and international cuisine restaurant, Big Mama Pub, offers breakfast, lunch, and dinner. Guests can connect to free in-room WiFi.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • 24/7 front desk
  • Parking included

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Single Room

Standard Single Room | Minibar, in-room safe, desk, free WiFi

Standard Single Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Deep soaking bathtub
Hair dryer
Minibar
Cable channels
Desk
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | Minibar, in-room safe, desk, free WiFi

Standard Double or Twin Room

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Private bathroom
Deep soaking bathtub
Hair dryer
Minibar
Cable channels
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Triple Room

Standard Triple Room | Minibar, in-room safe, desk, free WiFi

Standard Triple Room

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Private bathroom
Deep soaking bathtub
Hair dryer
Minibar
Cable channels
  • Sleeps 3
  • 3 Twin Beds

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | Minibar, in-room safe, desk, free WiFi

Superior Double or Twin Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Private bathroom
Deep soaking bathtub
Hair dryer
Minibar
Cable channels
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Triple Room

Superior Triple Room | Minibar, in-room safe, desk, free WiFi

Superior Triple Room

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Private bathroom
Deep soaking bathtub
Hair dryer
Minibar
Cable channels
  • Sleeps 3
  • 3 Twin Beds

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room | Minibar, in-room safe, desk, free WiFi

Deluxe Double or Twin Room

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Private bathroom
Deep soaking bathtub
Hair dryer
Minibar
Cable channels
  • Sleeps 3
  • 2 Twin Beds

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About the neighborhood

Map
35 Horvatova ulica, Zagreb, 10000

What's nearby

  • Arena Zagreb - 6 min drive - 2.0 miles
  • Arena Centar - 6 min drive - 2.5 miles
  • Ban Jelacic Square - 8 min drive - 4.2 miles
  • Zagreb Cathedral - 8 min drive - 4.4 miles
  • Jarun - 11 min drive - 4.0 miles

Getting around

  • Zagreb Klara Station - 18 min walk
  • Zagreb Airport (ZAG) - 12 min drive

Restaurants

  • ‪Caffe Prizma - ‬12 min walk
  • ‪Doberman - ‬11 min walk
  • ‪Norris Cafe - ‬14 min walk
  • ‪Zdravljak Oktogon - ‬16 min walk
  • ‪vincek - ‬19 min walk

About this property

Hotel Diplomat

Upscale hotel located in Novi Zagreb
At Hotel Diplomat, you can look forward to a free breakfast buffet, dry cleaning/laundry services, and a bar. The on-site local and international cuisine restaurant, Big Mama Pub, offers breakfast, lunch, and dinner. Guests can connect to free in-room WiFi.
Additional perks include:
  • Free self parking
  • A roundtrip airport shuttle (surcharge), luggage storage, and smoke-free premises
  • A front-desk safe, an elevator, and a 24-hour front desk
Room features
All guestrooms at Hotel Diplomat boast perks such as air conditioning, as well as amenities like free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with deep soaking tubs and free toiletries
  • Flat-screen TVs with cable channels
  • Daily housekeeping and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Big Mama Pub

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 8 PM
Late check-in subject to availability
Late check-in fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 20.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.86 per person, per night for adults; EUR 0.93 per night for guests aged 12-17 years old. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Late check-in fee
  • Rollaway bed fee: EUR 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

Property is also known as

Hotel Diplomat Zagreb
Diplomat Zagreb
Hotel Diplomat Hotel
Hotel Diplomat Zagreb
Hotel Diplomat Hotel Zagreb

Frequently asked questions

Is Hotel Diplomat pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Diplomat?

Self parking is free at this property.

What time is check-in at Hotel Diplomat?

Check-in start time: 2 PM; Check-in end time: 8 PM. Late check-in is available during limited hours, for a fee.

What time is check-out at Hotel Diplomat?

Check-out is at 11:00 AM.

Does Hotel Diplomat provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Hotel Diplomat located?

Located in Novi Zagreb, this hotel is within 2 mi (3 km) of Supernova Zagreb - Buzin, Museum of Contemporary Art, and Bundek Lake. Zagreb Fair Grounds and Arena Zagreb are also within 3 mi (5 km). Zagreb Klara Station is 18 minutes by foot.

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Hotel Diplomat Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 33 out of 63 reviews
Rating 8 - Good. 19 out of 63 reviews
Rating 6 - Okay. 5 out of 63 reviews
Rating 4 - Poor. 3 out of 63 reviews
Rating 2 - Terrible. 3 out of 63 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Dragan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

excellent choice for a business traveller

ca 5.5 km from Zagreb centre ( 10 minutes by bus) but brand new (renovated) free parking, spotless, spaceous room and excellent breakfast
Stayed 1 night in Feb 2024

4/10 Poor

Mary Ann

Disliked: Cleanliness, property conditions & facilities
staff was pleasant.....odor in the room, not very clean
Stayed 1 night in Sep 2025

10/10 Excellent

arnaud

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personnel très agréable Hôtel propre et calme
Stayed 1 night in May 2025

10/10 Excellent

Giacomo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ottima esperienza

Ho alloggiato presso Hotel Diplomat già 3/4 volte, devo dire che mi trovo molto bene. Ampio parcheggio, stanze spaziose, pulite e rinnovate, colazione a buffet e ristorante ottimi. Consiglio a chi viaggia in auto
Stayed 1 night in Mar 2025

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel confortável e surpreendente

Hotel surpreendente, parecia um flat com quarto, salinha e banheiro completos. Café da manhã dentro do pub mamma simplesmente completo e delicioso. Funcionários muito antencioso e estacionamento incluído. Amamos! Nós surpreendeu positivamente. Não fica próximo aos pontos turísticos mas estávamos de carro então pra gente foi bem conveniente
Stayed 3 nights in Dec 2024

10/10 Excellent

Naci

Liked: Amenities
Super nette Mitarbeiterin.. Ein kleines Problem wurde sofort gelöst. Ich würde immer wieder diesen Hotel nehmen. Komplett sauberes Hotel.
Stayed 1 night in Sep 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
-
Stayed 1 night in Aug 2024

10/10 Excellent

Mariella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour familial, Très bon hôtel, avec de grandes chambres confortables et une salle de bain moderne. Le seul bémol, un frigo pas bien réglé. A part ce détail, je le recommande. Si je reviens visiter Zagreb plus longuement, je reviens dans cet hôtel sans hésiter.
Stayed 2 nights in Jul 2024

10/10 Excellent

Ivana

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious rooms, very clean and great daily breakfast
Stayed 1 night in Jun 2024

10/10 Excellent

Kattia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was great
Stayed 1 night in May 2024

10/10 Excellent

monique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bien, compte tenu du prix. Petit déjeuner inclus, dėlicieux.
Stayed 4 nights in Apr 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10 minutes from the airport. Nice,modern and clean rooms. The staff was great and breakfast was well appointed. It was perfect for our needs.
Stayed 1 night in Dec 2023

10/10 Excellent

Sanida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel je odličan,namjeŝten jako moderno.Čisto ,uredno i jako ljubazno osoblje.Sve pohvala
Stayed 1 night in Dec 2023

10/10 Excellent

Joseph S

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place.
Stayed 1 night in May 2022

4/10 Poor

Diego

Disliked: Property conditions & facilities, room comfort

No volvere.

Muy mal. Llegue a eso de las 20:00 pregunte por la cena y me dijeron que no habia restaurante, solo desayuno. El hotel completamente alejado de todo. La habitacion nada del otro mundo. No volvere.
Stayed 1 night in May 2022

6/10 Okay

Elena

Liked: Staff & service, amenities
Good but not 4 stars . Breakfast was great . And bathroom was nice but uncomfortable beds and old linens. Also the walls were dirty in the room. For one night it’s ok .
Stayed 1 night in Apr 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

Good hotel, nice breakfast and good staff. Big parking and close to highway exit
Stayed 1 night in Oct 2021

2/10 Terrible

Preslava

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Constructions works Wake you up at 7;00 am

There’s a construction works in the hotel that no one warns you about before or during the checkin. We’ve stayed for 2 nights and we’ve been woken up each morning at 7 am by machines working on site. Not only this but machines been working all day including midday so no one could rest during the day either. Receptionist was rude enough to asks me to pay extra for late check out even though we had the most terrible experience.
Stayed 2 nights in Sep 2021

8/10 Good

Alex

Liked: Staff & service, property conditions & facilities

one overnight stay

The hotel room was a little with dust. Breakfast was not great, we ate at 9:15 and there was not so many food left and they did not refill. Parking is good and free.
Stayed 1 night in Sep 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good!
Stayed 2 nights in Aug 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice inside. Looks bad from the outside but don't be put off by this
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Smoker's are human being, if possible to provide rooms for smoker's or close please in each floor for smoking specially in winter time.
Stayed 3 nights in Feb 2020

8/10 Good

Ico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel ist ok Frühstück ist Super.... Zimmer ok,aber Preis ein bisschen günstiger für diese Hotel ist Preis zu hoch!!! Lg.Ico
Stayed 1 night in Dec 2019

6/10 Okay

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Non functional air con

All good except from the air conditioning which was terrible, i think it was worse to have it on than off, so i just opted to open the window. Having a working air con is paramount to me, for that reason i’m leaving a bad review
Stayed 1 night in Oct 2019

8/10 Good

Marco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay but breakfast needs improvement

Nice place to stay with large bathroom and two beds. Breakfast needs to be improved however. There was a group of Indian tourist and the coffee machine did not work and the man working there did not seem to try to fix anything. He just said it doesn't work and walked away. No " I am sorry or try other options (express machine at bar?) If you want to bring large groups like this, you must have more staff available for cleaning off tables and replacing juices and fixing coffee machines.
Stayed 2 nights in Sep 2019

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