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Hotel y Cabañas Mountain Lodge

Property class: 3

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Photo gallery for Hotel y Cabañas Mountain Lodge

A hotel room with two beds, a stone wall, a wooden door, a fireplace, and a window with wooden shutters. - Hotel y Cabañas Mountain Lodge (Zacatlán)
A rustic kitchen with stone walls, wooden beams, and a large island with wicker chairs. - Hotel y Cabañas Mountain Lodge (Zacatlán)
A cozy room with a brick wall, a fireplace, a bed with white linens, and a vase of flowers. - Hotel y Cabañas Mountain Lodge (Zacatlán)
A two-story house with a stone facade, a balcony with chairs, and a pool. - Hotel y Cabañas Mountain Lodge (Zacatlán)
A rustic stone house with a wooden porch and a covered pavilion. - Hotel y Cabañas Mountain Lodge (Zacatlán)
A terrace, a garden, and a restaurant are just a few of the amenities provided at Hotel y Cabañas Mountain Lodge. Guests can connect to free WiFi in public areas.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Parking included
  • Restaurant
  • Housekeeping

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Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Room, 1 King Bed

A hotel room with a brick fireplace, a bed with white bedding, and a table with a chair.

Standard Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Triple Room, 2 Double Beds

A room with two beds, wooden beams on the ceiling, and a brick wall.

Standard Triple Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Family Cabin, 2 Bathrooms

A rustic kitchen with stone walls, wooden beams, and a large island with wicker chairs.

Family Cabin, 2 Bathrooms

  • Garden view
  • 2 bedrooms
  • Sleeps 9
  • 2 Queen Beds, 2 Double Beds and 1 Twin Bed

About the neighborhood

Zacatlán is home to Hotel y Cabañas Mountain Lodge. Ex-Convent of San Francisco and Floral Clock are local landmarks, and the area's natural beauty can be seen at Quetzalapan Falls and Tuliman Waterfalls. Visit our Zacatlán travel guide
Map
Camino Ejidal a Ayotla Km 2, Zacatlán, PUE, 73310

What's nearby

  • Chignahuapan Downtown Park
    23 min drive - 10.3 miles
  • Basilica of the Immaculate Conception
    23 min drive - 10.3 miles
  • Quetzalapan Falls
    26 min drive - 7.5 miles
  • Tuliman Waterfalls
    27 min drive - 7.7 miles
  • The Murals of Zacatlan
    27 min drive - 7.0 miles

Getting around

  • Puebla Intl. Airport (PBC)
    122 min drive

Restaurants

  • La Cabaña Del Viajero
    19 min drive
  • La Cabaña (comida Corrida)
    14 min drive
  • Antojitos Chavelita
    13 min drive
  • Eventos Briza
    15 min drive
  • El Asador
    14 min drive

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  • Parking included
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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 10:00 AM to 11:30 AM for a fee: MXN 199 for adults and MXN 199 for children
  • A restaurant

Conveniences

  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • Smooth flooring in room

More

  • Mosquito nets
  • Smoking not allowed

Room amenities

Bathroom

  • Free toiletries
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Cookware, dishware, and utensils

More

  • Heating

Policies

Check-in

Check-in start time: noon; Check-in end time: 5:30 PM
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

There is no front desk at this property
Guests must contact the property in advance for check-in instructions; your host will greet you
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you

Pets

Pets allowed
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 199 for adults and MXN 199 for children
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash

Frequently asked questions

Is Hotel y Cabañas Mountain Lodge pet-friendly?

Yes, pets are allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel y Cabañas Mountain Lodge?

Check-in start time: noon; Check-in end time: 5:30 PM. After-hours check-in is not available.

What time is check-out at Hotel y Cabañas Mountain Lodge?

Check-out is at noon.

Where is Hotel y Cabañas Mountain Lodge located?

Situated in Zacatlán, this hotel is within 9 mi (15 km) of Revolucion Municipal Market, Temple of San Pedro, and Ex-Convent of San Francisco. Quetzalapan Falls and Zacatlan General Hospital are also within 9 mi (15 km).

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Reviews

Hotel y Cabañas Mountain Lodge Reviews

9.0

Wonderful

9.2

Cleanliness

10

Location

9.2

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 35 out of 53 reviews
Rating 8 - Good. 9 out of 53 reviews
Rating 6 - Okay. 5 out of 53 reviews
Rating 4 - Poor. 4 out of 53 reviews
Rating 2 - Terrible. 0 out of 53 reviews

Reviews

Verified review

6/10 Okay

Liked: Cleanliness, staff & service
The stuff it's great,,the property its clean,it's ok,,to far from downtown for me..
Stayed 3 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was great, very cozy, the drive to get to the place was a bit rough
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Agradable
Stayed 2 nights in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar con Juan atención y disposición
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Considera que estarás alejado del centro y tomas un camino de terracería.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Las habitaciones limpias en buenas condiciones le faltan amenidades para estar en el jardín y le falta iluminación, queríamos hacer una fogata en la noche pero no se veía nada.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente atención y trato personal!! Altamente recomendable!!!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Muy buena atención, súper limpia , cómoda , para descanso
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hola buenas noches, espero se encuentren bien. Todos la verdad está perfecto a gusto muy limpio sin ruido y para descansar y tiene una regadera increíble y un colchón. Increíble también
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
El lugar es muy tranquilo, la comida deliciosa, y una muy buena atencion, seguro que regresare.
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
En las fotografías mostraba una habitación diferente a la que me quedé, que si bien estaba limpia y contaba con todos los servicios, no fue de mi completo agrado, también pudo haber sido que quizá no tomé el tiempo suficiente para revisar si las fotos correspondían a la elección que elegí. Muy amable en la recepción. Propiedad acepta mascota!!
Stayed 1 night in Nov 2025
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Amenities
Habitación confortable y cómoda, atención miy buena, ligar bastante lejos de la ciudad, no hay señal y el servicoo de wifi es limitado, no tiene servicio de restaurante o algún otro servicio que te haga falta a corto plazo, se debe ir a la ciudad por cualquier necesidad, no se confien de maps si lllevan carro bajo
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort

Muy bonito y accesible

Sera por la fecha pero le faltaba algo de corte de yerbas y la cama esta demasiado suave y faltan basureros fuera de los cuartos. El control de la puerta es poco certero
Stayed 2 nights in Aug 2025
Verified review

6/10 Okay

Liked: Property conditions & facilities
nos hospedamos dos noches pero el aseo solo fue minimo para la segunda noche, ni siquiera se cambiaron toallas y la propiedad estubo muy sola durante toda nuestra estancia
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Cabaña muy agradable

Casa muy bonita y limpia, con atención de la anfitriona a la llegada y salida.
Stayed 2 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente lugar

Excelente opción para quedarse en Zacatlán. Está a unos minutos del pueblo pero enmedio del bosque para desconectarse por un rato. Las cabañas están muy bien y limpias. La señora Rossy está siempre al pendiente por si se necesita algo. La propiedad sólo tienes 6 cabañas y nos tocó ser los únicos poo lo tuvimos todo para nosotros. Volveremos.
Stayed 2 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lugar muy tranquilo

El lugar es muy agradable y tranquilo. Es un lugar ideal para descansar y disfrutar de la naturaleza. El servicio y la atención es muy buena.
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El lugar es bueno de manera general, tienen internet de Starlink, lamentablemente no han logrado distribuirlo adecuadamente y la calidad de la señal se pierde enormemente, en la cabaña que renté, a penas llevaba a 1mb. El personal es amable y me indicaron que el check in era hasta las 5:00pm, me perdí porque la ubicación de Expedia está mal pero el personal me apoyó enviando ubicación. Otorgan llaves del portón y la cabaña, el centro de Zacatlán está a 20 minutos, no hay nada al rededor lo cual es bueno para escaparse sin ruidos o gente molesta, a pesar de ser una serie de cabañas, el lugar tiene su propia privacidad interna. Me agradó mucho el lugar. En nuestra estancia tuvieron una serie de conflictos con la luz y agua caliente pero lo solucionaron de inmediato. Por lo cual no considero que sean puntos negativos ya que lo resolvieron
Stayed 3 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Solo falta una tiendita
Stayed 1 night in Nov 2024
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
No había servicio de alimentos. No hay personal del hotel después de las 6 de la tarde
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Todo excelente solo dejen mas cerillos para encender la leña
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente la atención de la Srita. Rosy todo el tiempo desde antes de llegar y hasta que nos fuimos.
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La verdad nos atendieron muy bien tuvimos acceso ala hora que sea las 24 horas y muy amables y atentos la verdad 10 de 10
Stayed 2 nights in Oct 2024
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
NO HAY PERSONAL NI SIQUIERA PARA ABRIRTE LA PUERTA DURANTE LA NOCHE, MUCHO MENOS PARA DARTE UNA ALMOHADA O COBIJA ADICIONAL O CUALQUIER COSA QUE NECESITES. SI LLEGAS POR LA NOCHE HAY QUE RECORRER DOS KILOMETROS DE TOTAL OSCURIDAD EN TERRACERIA Y LLEGANDO A LA PROPIEDAD TAMPOCO HAY LUZ EN LA ENTRADA, DE LA CUAL TE DIERON LA LLAVE DEL CANDADO PARA QUE TE ABRIERAS Y CERRARAS TÚ SOLO. SITUACION MUY INSEGURA. PASE FRIO POR LA NOCHE, NO HUBO NADIE PARA DARME UNA COBIJA O AYUDARME A PRENDER LA CHIMENEA. SIMPLEMENTE NO TE DAN NINGUNA ATENCIÓN COMO CLIENTE SOLO COBRARTE Y DARTE LAS LLAVES.
Stayed 1 night in Sep 2024
Verified review

4/10 Poor

Liked: Cleanliness, room comfort

Bueno pero muy basico y caro para lo que se ofrece

El hotel esta situado en un lugar muy tranquilo y agradable pero el cuarto solo tenia el mobiliario minimo indispensable, lo cual hizo muy incomodo estar en el. Le falta tenr una mesa adecuada, sillas comodas y mas luz.
Stayed 2 nights in Aug 2024