See all properties

Hotel Hacienda Casagrande

3.0 star property
Travelers find peaceful retreat at this welcoming hotel where the garden creates a natural sanctuary and the restaurant serves authentic local cuisine

Choose dates to view prices

Photo gallery for Hotel Hacienda Casagrande

Daily cooked-to-order breakfast for a fee - Hotel Hacienda Casagrande (Zacatlán)
Exterior - Hotel Hacienda Casagrande (Zacatlán)
Reception - Hotel Hacienda Casagrande (Zacatlán)
Lobby sitting area - Hotel Hacienda Casagrande (Zacatlán)
Exterior - Hotel Hacienda Casagrande (Zacatlán)
Hotel Hacienda Casagrande welcomes guests with a peaceful garden, comfortable bar, and regional dishes at its restaurant. Amenities include in-room WiFi, luggage storage, concierge assistance, free self parking, and 24/7 front desk service.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Breakfast available
  • Bar
  • Housekeeping

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Basic Double Room

Iron/ironing board, free WiFi, bed sheets

Basic Double Room

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Basic Double or Twin Room

Iron/ironing board, free WiFi, bed sheets

Basic Double or Twin Room

8.8 out of 10
Excellent
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Basic Triple Room

Iron/ironing board, free WiFi, bed sheets

Basic Triple Room

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Large Twin Bed

View all photos for Basic Double Room Single Use

Iron/ironing board, free WiFi, bed sheets

Basic Double Room Single Use

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Studio Suite

Iron/ironing board, free WiFi, bed sheets

Junior Studio Suite

8.6 out of 10
Excellent
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Zacatlán is home to Hotel Hacienda Casagrande. Floral Clock and Palacio Municipal are local landmarks, and the area's natural beauty can be seen at Quetzalapan Falls and Tuliman Waterfalls. Visit our Zacatlán travel guide
Map
26 Av. Leandro Valle Colonia Santa Julia, Zacatlán, PUE, 73310

What's nearby

  • Zacatlán of my Memories
    2 min walk - 0.1 miles
  • Bone Alley Murals
    2 min walk - 0.1 miles
  • The Murals of Zacatlan
    5 min walk - 0.3 miles
  • Canyon Viewpoint
    5 min walk - 0.3 miles
  • Floral Clock
    8 min walk - 0.5 miles

Getting around

  • Puebla Intl. Airport (PBC)
    126 min drive

Restaurants

  • agave
    4 min walk
  • El Callejón
    3 min walk
  • Agave. Pulque, mezcal & cocina.
    4 min walk
  • La Casa de la Abuela
    2 min walk
  • Restaurante La Barranca
    4 min walk

About this property

Hotel Hacienda Casagrande

Property highlights
A garden, a bar, and a restaurant are just a few of the amenities provided at Hotel Hacienda Casagrande. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • Cooked-to-order breakfast (surcharge), concierge services, and luggage storage
  • A banquet hall, a 24-hour front desk, and smoke-free premises
Room features
All 64 rooms have amenities such as free WiFi.
Extra amenities include:
  • Bathrooms with rainfall showers
  • 32-inch flat-screen TVs with premium channels

Similar properties

Front of property
Posada Don Ramón
Zacatlán
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
8.8 out of 10, Excellent, 574 reviews
Posada Don Ramón
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to noon for a fee: MXN 90 to 180 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

More

  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 90 to 180 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Frequently asked questions

Is Hotel Hacienda Casagrande pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Hacienda Casagrande?

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM.

What time is check-out at Hotel Hacienda Casagrande?

Check-out is at noon.

Where is Hotel Hacienda Casagrande located?

Situated in Zacatlán, this hotel is steps from Zacatlán of my Memories and Bone Alley Murals. The Murals of Zacatlan and Palacio Municipal are also within 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Hotel Hacienda Casagrande Reviews

9.0

Wonderful

9.0

Cleanliness

8.8

Amenities

9.2

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 106 out of 169 reviews
Rating 8 - Good. 41 out of 169 reviews
Rating 6 - Okay. 18 out of 169 reviews
Rating 4 - Poor. 3 out of 169 reviews
Rating 2 - Terrible. 1 out of 169 reviews

Reviews

Verified

8/10 Good

Cecilia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were very cold, the staff was very friendly. Great parking and close to the sights
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Sergio A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was reasonable and the hotel was centrally located, close to many restaurants and eateries. Friendly staff and good parking facility.
Stayed 5 nights in Oct 2024
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in the centre of Zacatlan. Very clean and comfortable. Great location, very walkable to everything
Stayed 4 nights in May 2024
Verified

10/10 Excellent

Aida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente atencion
Stayed 1 night in Jun 2025
Verified

8/10 Good

Polo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not get a message there.
Stayed 2 nights in Apr 2025
Verified

6/10 Okay

Yolanda

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
No air conditioner and no heating
Stayed 1 night in Sep 2024
Verified

8/10 Good

Guillermo

Liked: Cleanliness, staff & service
El estacionamiento es seguro y amplio, el personal es muy amable y la ubicación es excelente. Lo unico que no me gustó fue la habitación, olía un poco a humedad y las bases de las camas tenian moho.
Stayed 1 night in Apr 2026
Verified

8/10 Good

Leobardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Con estacionamiento amplio, lugares de interés muy cerca.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Karen

Liked: Cleanliness
Muy bien ubicado
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Marco Antonio

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
El personal muy amable y la habitación muy cómoda, una área de oportunidad sería mejorar las almohadas ya que se encontraban algo planas Excelente servicio
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, amenities
Excelente trato Habitación muy acogedor, limpia
Stayed 1 night in Feb 2026
Verified

8/10 Good

Rafael

Liked: Cleanliness
Las habitaciones son muy frías, pero cumple para pasar una noche. La chica de la recepción es muy amable, y nos dejaron tener estacionado el auto aun después del checkout.
Stayed 1 night in Jan 2026
Verified

4/10 Poor

MARIA ISABEL

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Todo el Hotel es un refrigerador. Es una propiedad bonita pero nada preparada para el frío de invierno. Cortinas delgadas y de mala calidad que dejan pasar el frío, las cobijas no calentaban, muy helado.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Maria Lourdes

Liked: Cleanliness, staff & service, amenities
Todo muy bien solo las habitaciones muy frias
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

gregorio roel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente felicidades
Stayed 1 night in Nov 2025
Verified

8/10 Good

Reynaldo Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un lugar seguro y limpió, muy atentos
Stayed 2 nights in Nov 2025
Verified

6/10 Okay

Ernesto

Liked: Staff & service
Disliked: Cleanliness
Personal amable, buena zona, estacionamiento adecuado. Cuarto muy frio sin calefacción, colchón duro y ropa de cama pésima.
Stayed 1 night in Nov 2025
Verified

6/10 Okay

MARTHA EUGENIA

No estaba en buenas condiciones no habia jabon ni vasos ni agua Olia mucho a tabaco
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy agradable ambientación, cuartos limpios y amplios
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

isael

Liked: Cleanliness, staff & service, property conditions & facilities
Para la reserva 73258744645014 deje tarjeta de crédito al llegar pague en efectivo y el cargo en la tarjeta aun no lo liberan.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Raymundo Arturo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal muy atento, la habitación excelente y muy limpia, la ubicación del hotel es maravillosa, tiene absolutamente todo cerca.
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Ashbya

Liked: Cleanliness, staff & service
todo bien
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Víctor Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Hacienda Casagrande

El trato del personal es muy amable, las instalaciones bastante aceptables. Me voy satisfecho con la atención recibida.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Isaac

Liked: Cleanliness, staff & service, property conditions & facilities
Un lugar limpio, tranquilo y seguro
Stayed 3 nights in Sep 2025