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Hotel Hacienda Casagrande

Property class: 3

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Photo gallery for Hotel Hacienda Casagrande

An indoor dining area with wooden chairs and tables, large windows with a view of greenery, and a chandelier. - Hotel Hacienda Casagrande (Zacatlán)
A spacious living area with a large wooden statue, a fireplace, and a television mounted on the wall. - Hotel Hacienda Casagrande (Zacatlán)
A brick building with a wooden porch, potted plants, and a stone wall. - Hotel Hacienda Casagrande (Zacatlán)
A cozy living room with a sofa, a television, and a painting on the wall. - Hotel Hacienda Casagrande (Zacatlán)
A building with a garden area, featuring a lamp post and various plants. - Hotel Hacienda Casagrande (Zacatlán)
Take advantage of a garden, a bar, and a restaurant at Hotel Hacienda Casagrande. Guests can connect to free in-room WiFi.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Breakfast available
  • Bar
  • Housekeeping

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Basic Double Room

Two single beds with wooden headboards, a nightstand with a phone and a plant, and wall sconces.

Basic Double Room

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Basic Double or Twin Room

A bedroom with a wooden headboard, a patterned bedspread, a bedside table with a phone, and a potted plant.

Basic Double or Twin Room

8.8 out of 10
Excellent
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Basic Triple Room

Two beds with geometric-patterned bedding, a small table with a plant, and wall-mounted lights.

Basic Triple Room

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Large Twin Bed
  • Free WiFi

View all photos for Basic Double Room Single Use

A bedroom with a wooden headboard, a patterned bedspread, a bedside table with a plant, and a wall-mounted phone.

Basic Double Room Single Use

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Junior Studio Suite

A bedroom with a wooden headboard, a patterned bedspread, a bedside table with a plant, and a wall-mounted phone.

Junior Studio Suite

8.6 out of 10
Excellent
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Zacatlán is home to Hotel Hacienda Casagrande. Floral Clock and Palacio Municipal are local landmarks, and the area's natural beauty can be seen at Quetzalapan Falls and Tuliman Waterfalls. Visit our Zacatlán travel guide
Map
26 Av. Leandro Valle Colonia Santa Julia, Zacatlán, PUE, 73310

What's nearby

  • Bone Alley Murals
    2 min walk - 0.1 miles
  • The Murals of Zacatlan
    5 min walk - 0.3 miles
  • Canyon Viewpoint
    5 min walk - 0.3 miles
  • Palacio Municipal
    7 min walk - 0.4 miles
  • Floral Clock
    8 min walk - 0.5 miles

Getting around

  • Puebla Intl. Airport (PBC)
    126 min drive

Restaurants

  • La Casa de la Abuela
    2 min walk
  • Mi Viejo Pueblito
    3 min walk
  • El Turista
    6 min walk
  • Restaurante PPP
    5 min walk
  • Tierra 44
    5 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to noon for a fee: MXN 90 to 180 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

More

  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 90 to 180 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Frequently asked questions

Is Hotel Hacienda Casagrande pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Hacienda Casagrande?

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM.

What time is check-out at Hotel Hacienda Casagrande?

Check-out is at noon.

Where is Hotel Hacienda Casagrande located?

Situated in Zacatlán, this hotel is steps from Zacatlán of my Memories and Bone Alley Murals. The Murals of Zacatlan and Palacio Municipal are also within 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Hacienda Casagrande Reviews

9.0

Wonderful

9.0

Cleanliness

9.0

Amenities

9.4

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 115 out of 183 reviews
Rating 8 - Good. 46 out of 183 reviews
Rating 6 - Okay. 18 out of 183 reviews
Rating 4 - Poor. 3 out of 183 reviews
Rating 2 - Terrible. 1 out of 183 reviews

Reviews

Verified review

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is always helpful and friendly. The rooms were clean and they actually will put bath towels for all of the people staying in the room not like others that only put 2 towels for like five people.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, a little outdated but still ok. Hotel staff was very friendly and helpful in giving us directions and suggestions on what and where to go.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Cecilia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were very cold, the staff was very friendly. Great parking and close to the sights
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Sergio A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was reasonable and the hotel was centrally located, close to many restaurants and eateries. Friendly staff and good parking facility.
Stayed 5 nights in Oct 2024
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in the centre of Zacatlan. Very clean and comfortable. Great location, very walkable to everything
Stayed 4 nights in May 2024
Verified review

10/10 Excellent

Aida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in May 2024
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente atencion
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Polo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not get a message there.
Stayed 2 nights in Apr 2025
Verified review

6/10 Okay

Yolanda

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
No air conditioner and no heating
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio y habitaciones muy limpias, bien iluminadas, estacionamiento amplios dentro de la propiedad.
Stayed 1 night in Aug 2026
Verified review

8/10 Good

GABRIELA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lugar en buena localizacion, comodo y limpio
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel bastante tranquilo. Habitación muy espaciosa. Muy bonito diseño... Cómoda. Muy cerca del centro, del museo del reloj, la barranca. Amplio estacionamiento. Muy buena limpieza de las áreas y los jardines muy bonitos y cuidados.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena ubicación a pasos de los miradores y el centro, la habitación de tamaño adecuado
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Gilson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bien ubicado. Muy cerca del centro histórico. Igualmente cerca de muchas tiendas de productos locales y curiosidades.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Lucero

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un hotel muy lindo, a la mano de todo, caminando llegas a lugares para comer, hacer compras y turismo
Stayed 1 night in May 2026
Verified review

8/10 Good

Claudia

Liked: Cleanliness, staff & service, amenities
Solamente ponen un rollo de papel de baño, no ponen pañuelos desechables, tampoco ponen toallas extras.
Stayed 2 nights in May 2026
Verified review

6/10 Okay

rene Javier

Liked: Staff & service
Me gustaría que tengan más cuidado en la limpieza de las camas , parece ser que no cambian sabanas ni fundas. La colcha súper arrugada por lo que da desconfianza dormir así.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente, Felicidades
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Guillermo

Liked: Cleanliness, staff & service
El estacionamiento es seguro y amplio, el personal es muy amable y la ubicación es excelente. Lo unico que no me gustó fue la habitación, olía un poco a humedad y las bases de las camas tenian moho.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Leobardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Con estacionamiento amplio, lugares de interés muy cerca.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Karen

Liked: Cleanliness
Muy bien ubicado
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Marco Antonio

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
El personal muy amable y la habitación muy cómoda, una área de oportunidad sería mejorar las almohadas ya que se encontraban algo planas Excelente servicio
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, amenities
Excelente trato Habitación muy acogedor, limpia
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Rafael

Liked: Cleanliness
Las habitaciones son muy frías, pero cumple para pasar una noche. La chica de la recepción es muy amable, y nos dejaron tener estacionado el auto aun después del checkout.
Stayed 1 night in Jan 2026
Verified review

4/10 Poor

MARIA ISABEL

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Todo el Hotel es un refrigerador. Es una propiedad bonita pero nada preparada para el frío de invierno. Cortinas delgadas y de mala calidad que dejan pasar el frío, las cobijas no calentaban, muy helado.
Stayed 1 night in Jan 2026