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Hotel Casa Santa Lucia

Property class: 4

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Photo gallery for Hotel Casa Santa Lucia

A stone building with a balcony, potted plants, a chandelier, and a sofa. - Hotel Casa Santa Lucia (Zacatecas)
A courtyard with a stone wall, a tree, and terracotta pots. - Hotel Casa Santa Lucia (Zacatecas)
A sign for 'Casa St Lucia' on a yellow building, with a decorative metal fixture above it. - Hotel Casa Santa Lucia (Zacatecas)
A courtyard with stone arches, a statue, and potted plants. - Hotel Casa Santa Lucia (Zacatecas)
A rooftop terrace with terracotta pots and a view of a historic building with domes and a bell tower. - Hotel Casa Santa Lucia (Zacatecas)
Hotel Casa Santa Lucia provides amenities like free English breakfast and a business center. Stay connected with free in-room WiFi.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Business services
  • Housekeeping

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Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Double Room

A hotel room with two beds, a desk, and a painting on the wall.

Standard Double Room

8.0 out of 10
Very good
(10 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Single Room

A bedroom with a large bed, a nightstand, a telephone, and a decorative vase.

Standard Single Room

  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Quadruple Room

A hotel room with two beds, a wooden floor, a painting on the wall, and a door leading to an outdoor area.

Superior Quadruple Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Quadruple Room

A hotel room with two beds, a desk, a chair, a TV, and a view of a cityscape through the windows.

Deluxe Quadruple Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Interior Double Room

A hotel room with two beds, a desk, and a painting on the wall.

Interior Double Room

  • Sleeps 4
  • 2 Double Beds

DOUBLE TWO DOUBLE BEDS

  • Sleeps 4

View all photos for Interior King Bed

A room with a bed, a desk with drawers, a chair, a small table, a mirror, and an air conditioning unit.

Interior King Bed

  • Sleeps 2
  • 1 King Bed

About the neighborhood

Located in Zacatecas, Hotel Casa Santa Lucia is in the city center. Zacatecas Cable Car and Bufa Hill Cable Car are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Gonzalez Ortega Market and El Laberinto Municipal Market. Visit our Zacatecas travel guide
Map
717 Av. Hidalgo Zacatecas Centro, Zacatecas, ZAC, 98000

What's nearby

  • A historic cathedral with two towers and a dome, surrounded by a densely packed cityscape at dusk.
    Historic Center
    1 min walk - 0.0 miles
  • A nighttime view of a historic building with two prominent towers, illuminated by artificial lighting.
    Hidalgo Avenue
    1 min walk - 0.0 miles
  • A historic cathedral with two towers and a dome, surrounded by a densely packed cityscape at dusk.
    Zacatecas Cathedral
    2 min walk - 0.1 miles
  • A museum interior with a collection of wooden masks on display.
    Rafael Coronel Museum
    9 min walk - 0.5 miles
  • Fernando Calderon Theater
    2 min walk - 0.1 miles

Getting around

  • Zacatecas, Zacatecas (ZCL-General Leobardo C. Ruiz Intl.)
    28 min drive

Restaurants

  • Patria - Cocina Zacatecana
    2 min walk
  • La Verbena Cenaduría
    1 min walk
  • Lucky Luciano
    4 min walk
  • Nachos, Duros & Tostadas: Doña Plaza De Armas
    1 min walk
  • Gloria Jean's Coffees
    2 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available from 8:00 AM to 10:00 PM (MXN 80 per night)
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Free English breakfast available daily 8:00 AM to 10:00 AM

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (43 inch wide door)
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator

More

  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Free local calls
  • Phone
  • Printer
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 200 per pet, per night
Service animals are welcome, and are exempt from fees
Up to 33 lbs per pet

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

American ExpressMastercardVisa

Important information

Optional extras

  • Airport shuttle fee: MXN 2500 per vehicle (roundtrip, maximum occupancy 4)
  • Nearby parking fee: MXN 80 per night (984 ft away; open 8:00 AM to 10:00 PM)
  • Pet fee: MXN 200 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Parking height restrictions apply

Frequently asked questions

Is Hotel Casa Santa Lucia pet-friendly?

Yes, this hotel allows pets with a maximum weight of up to 33 lbs per pet. There's a fee of MXN 200 per pet, per night. Service animals are exempt from fees.

What time is check-in at Hotel Casa Santa Lucia?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Casa Santa Lucia?

Check-out is at noon.

Does Hotel Casa Santa Lucia provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 2500 per vehicle applies.

Where is Hotel Casa Santa Lucia located?

Located in Zacatecas Centro, this hotel is steps from Historic Center, Hidalgo Avenue, and Government Palace. Mala Noche Palace and Gonzalez Ortega Market are just steps away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Casa Santa Lucia Reviews

8.4

Very Good

8.2

Cleanliness

8.0

Amenities

9.0

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 100 out of 194 reviews
Rating 8 - Good. 46 out of 194 reviews
Rating 6 - Okay. 31 out of 194 reviews
Rating 4 - Poor. 10 out of 194 reviews
Rating 2 - Terrible. 7 out of 194 reviews

Reviews

Verified review

10/10 Excellent

Nicol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old world charm with friendly staff who were very helpful. Walkable to most sites of interests.
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, amenities
Old building but very well preserve, comfortable, clean, great staff. Great location!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean room every day, the staff was great and very central location
Stayed 5 nights in Oct 2025
Verified review

10/10 Excellent

Teresa

Liked: Cleanliness
Area views
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Alma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Belen

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed my stay it was central to all things, many options for dining nearby and the place was very nicely decorated.
Stayed 5 nights in Feb 2025
Verified review

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly, the rooms were clean and everything was within walking distance.
Stayed 2 nights in Aug 2024
Verified review

6/10 Okay

Graciela

Liked: Cleanliness
The location was great. Easy access to everything.
Stayed 3 nights in Jun 2025
Verified review

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Staff was ready to greet us from outside, very friendly and informative.
Stayed 4 nights in Mar 2025
Verified review

10/10 Excellent

Ewa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the heart of Zacatecas historic district. Walked everywhere. Great location
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

Angelica

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed at one of their suite on the rooftop. Great views of the Cathedral and The Buffa. Great location in Historical Downtown, walking distance to restaurants & shopping. Hotel was clean and charming. Breakfast was complimentary - service a bit slow but food was great
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Frankie

Liked: Amenities
Great customer service and helped with transportation. Jaime was very helpful and kind .
Stayed 7 nights in Jul 2024
Verified review

4/10 Poor

Enriqueta

I was disappointed about the cleanenless and poor service offered. The only good thing is the breakfast, even dough the cook wasn’t very friendly, the food was good.
Stayed 2 nights in Nov 2024
Verified review

6/10 Okay

flor

Liked: Cleanliness, amenities, property conditions & facilities
TV didn’t have reception at times (not smart tv). Couldn’t call for room service because the phone didn’t work, the cord was loose/broken. I mentioned to the concierge and problem was never resolved in my 5 days stay. Roaches in the bathroom. Hard to sleep-people talking on their phones in the hallway, loud and clear/children running. Concierge needs communication skills, he would get upset when I brought up the issues. Other than that the location is very convenient. You could walk at night and feel safe. Close to Cathedral, experienced callejoneadas, taxi area, very good restaurants, museums at walking distance etc The hotel is nice with a lot of history. It is mentioned if you take a tour bus.
Stayed 1 night in Jun 2025
Verified review

4/10 Poor

Antoon

Disliked: Staff & service, amenities, property conditions & facilities
I booked a nice and quite room in the back of the hotel. Upon check-in I was offered a "better and larger room on the frontside with great city views and even a balcony" for $400 extra. There would be a concert on the square, but I was assured it would only be from 8 pm until 10 pm. I accepted the offer and found myself in a extremely noisy room, with a balcony door that could not close and not just the "rehearsal" noise from the concert less than 50 meters away from 3 pm on, but with a heavy power generator for the concert's power supply running just under my window. When I asked to undo the "upgrade", I was told the other room was not available anymore. The building might have some historic value, but infrastructure and above all the service are terrible !! Hardly a 2 star hotel. The only positive element is the location in the historic center of Zacatecas, steps away from the main sqare and the catedral.
Stayed 1 night in Apr 2024
Verified review

10/10 Excellent

Yadira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, air conditioning is a plus! You will love it or hate it. We loved it. Rooms are spacious
Stayed 4 nights in Sep 2026
Verified review

8/10 Good

Carlos F

Liked: Staff & service, amenities
Good place, different, cozy, good location
Stayed 2 nights in Jun 2026
Verified review

6/10 Okay

Jose

Disliked: Cleanliness, amenities, property conditions & facilities
The room was okay it was old. In the hall way we came across a big roach and the room we paid for was the balcony and we payed extra for it, it was not worth it there was so much noise we couldn’t sleep at all. It was super close the cathedral. But I can say it wasn’t clean.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Lupe

Liked: Staff & service, property conditions & facilities
Great place to stay at
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Sidney

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

perla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean property
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Wendy Pamela

Liked: Cleanliness, amenities, property conditions & facilities
Amazing staff
Stayed 14 nights in Dec 2025
Verified review

6/10 Okay

charles

Disliked: Staff & service, amenities, property conditions & facilities
they give you nothing, no tissue, no wash clothes, no ice, nothing.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Wendy

Liked: Cleanliness, amenities, property conditions & facilities
The staff was super helpful
Stayed 7 nights in May 2025
Verified review

10/10 Excellent

Yezenia

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great
Stayed 3 nights in Aug 2025