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Hotel Casa Santa Lucia

4.0 star property
Hotel in Zacatecas with free breakfast and a 24-hour front desk

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Photo gallery for Hotel Casa Santa Lucia

Deluxe Quadruple Room | 1 bedroom, in-room safe, free WiFi, bed sheets
View from property
Standard Single Room | 1 bedroom, in-room safe, free WiFi, bed sheets
Exterior
Property grounds

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast included
  • Pet friendly
  • Air conditioning
  • 24/7 front desk
  • Free WiFi
  • Housekeeping

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Single Room

Standard Single Room | 1 bedroom, in-room safe, free WiFi, bed sheets

Standard Single Room

Highlights

Air conditioning
LCD TV
Separate bedroom
Private bathroom
Free bottled water
Satellite channels
In-room safe
Daily housekeeping
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, in-room safe, free WiFi, bed sheets

Standard Double Room

8.8 out of 10
Excellent
(5 reviews)

Highlights

Air conditioning
LCD TV
Separate bedroom
Private bathroom
Free bottled water
Satellite channels
In-room safe
Daily housekeeping
  • 18 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Quadruple Room

Superior Quadruple Room | 1 bedroom, in-room safe, free WiFi, bed sheets

Superior Quadruple Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
LCD TV
Separate bedroom
Private bathroom
Free bottled water
Satellite channels
In-room safe
Daily housekeeping
  • 22 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Quadruple Room

Deluxe Quadruple Room | 1 bedroom, in-room safe, free WiFi, bed sheets

Deluxe Quadruple Room

Highlights

Air conditioning
LCD TV
Separate bedroom
Private bathroom
Free bottled water
Satellite channels
In-room safe
Daily housekeeping
  • 24 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Map
717 Av. Hidalgo Zacatecas Centro, Zacatecas, ZAC, 98000

What's nearby

  • Historic Center - 1 min walk - 0.0 miles
  • Plaza de Armas - 1 min walk - 0.0 miles
  • Zacatecas Cathedral - 2 min walk - 0.1 miles
  • Zacatecas Cable Car - 3 min walk - 0.2 miles
  • El Eden Mine - 9 min walk - 0.5 miles

Getting around

  • Zacatecas, Zacatecas (ZCL-General Leobardo C. Ruiz Intl.) - 28 min drive

Restaurants

  • ‪Gloria Jean's Coffees - ‬1 min walk
  • ‪Los Balcones de la Revolucion - ‬2 min walk
  • ‪Lucky Luciano - ‬4 min walk
  • ‪Mariscos boca del rio - ‬2 min walk
  • ‪Bar la Escondida - ‬1 min walk

About this property

Hotel Casa Santa Lucia

Upscale hotel located in Zacatecas Centro
Hotel Casa Santa Lucia provides amenities like free English breakfast and a business center. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • A roundtrip airport shuttle (surcharge), an elevator, and smoke-free premises
  • Tour/ticket assistance and a 24-hour front desk
Room features
All guestrooms at Hotel Casa Santa Lucia feature comforts such as air conditioning, in addition to amenities like free WiFi and printers.
Extra conveniences in all rooms include:
  • Bathrooms with showers and shampoo
  • LCD TVs with satellite channels
  • Daily housekeeping, printers, and phones

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available from 8:00 AM to 10:00 PM (MXN 80 per night)
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Free English breakfast available daily 8:00 AM to 10:00 AM

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (43 inch wide door)
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator

More

  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Free local calls
  • Phone
  • Printer
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 200 per pet, per night
Service animals are welcome, and are exempt from fees
Up to 33 lbs per pet

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: MXN 2500 per vehicle (roundtrip, maximum occupancy 4)
  • Nearby parking fee: MXN 80 per night (984 ft away; open 8:00 AM to 10:00 PM)
  • Pet fee: MXN 200 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Parking height restrictions apply

Property is also known as

HOTEL CASA SANTA LUCIA Hotel
HOTEL CASA SANTA LUCIA Zacatecas
HOTEL CASA SANTA LUCIA Hotel Zacatecas

Frequently asked questions

Is Hotel Casa Santa Lucia pet-friendly?

Yes, this hotel allows pets with a maximum weight of up to 33 lbs per pet. There's a fee of MXN 200 per pet, per night. Service animals are exempt from fees.

What time is check-in at Hotel Casa Santa Lucia?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Casa Santa Lucia?

Check-out is at noon.

Does Hotel Casa Santa Lucia provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 2500 per vehicle applies.

Where is Hotel Casa Santa Lucia located?

Located in Zacatecas Centro, this hotel is steps from Historic Center, Hidalgo Avenue, and Plaza de Armas. Government Palace and Mala Noche Palace are just steps away.

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Hotel Casa Santa Lucia Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 56 out of 110 reviews
Rating 8 - Good. 24 out of 110 reviews
Rating 6 - Okay. 18 out of 110 reviews
Rating 4 - Poor. 6 out of 110 reviews
Rating 2 - Terrible. 6 out of 110 reviews

8.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Graciela

Liked: Cleanliness
The location was great. Easy access to everything.
Stayed 3 nights in Jun 2025

10/10 Excellent

Sidney

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay
Stayed 2 nights in May 2025

10/10 Excellent

Wendy

Liked: Cleanliness, amenities, property conditions & facilities
The staff was super helpful
Stayed 7 nights in May 2025

10/10 Excellent

Belen

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed my stay it was central to all things, many options for dining nearby and the place was very nicely decorated.
Stayed 5 nights in Feb 2025

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Staff was ready to greet us from outside, very friendly and informative.
Stayed 4 nights in Mar 2025

10/10 Excellent

Sergio

Liked: Cleanliness, amenities
Ok
Stayed 2 nights in Apr 2025

10/10 Excellent

Lupe

Liked: Staff & service, property conditions & facilities
Great place to stay at
Stayed 1 night in Jul 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly, the rooms were clean and everything was within walking distance.
Stayed 2 nights in Aug 2024

6/10 Okay

flor

Liked: Cleanliness, amenities, property conditions & facilities
TV didn’t have reception at times (not smart tv). Couldn’t call for room service because the phone didn’t work, the cord was loose/broken. I mentioned to the concierge and problem was never resolved in my 5 days stay. Roaches in the bathroom. Hard to sleep-people talking on their phones in the hallway, loud and clear/children running. Concierge needs communication skills, he would get upset when I brought up the issues. Other than that the location is very convenient. You could walk at night and feel safe. Close to Cathedral, experienced callejoneadas, taxi area, very good restaurants, museums at walking distance etc The hotel is nice with a lot of history. It is mentioned if you take a tour bus.
Stayed 1 night in Jun 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
1
Stayed 1 night in Dec 2024

6/10 Okay

Mario

Liked: Cleanliness, staff & service, room comfort
They need to upgrade their bathroom facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to everything you need
Stayed 2 nights in Nov 2024

10/10 Excellent

Rosana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was included and it was good
Stayed 1 night in Jul 2024

10/10 Excellent

Mireya

Liked: Cleanliness, staff & service, property conditions & facilities
Close to everything
Stayed 1 night in Oct 2024

10/10 Excellent

Ewa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the heart of Zacatecas historic district. Walked everywhere. Great location
Stayed 1 night in Mar 2024

4/10 Poor

Enriqueta

I was disappointed about the cleanenless and poor service offered. The only good thing is the breakfast, even dough the cook wasn’t very friendly, the food was good.
Stayed 2 nights in Nov 2024

10/10 Excellent

Frankie

Liked: Amenities
Great customer service and helped with transportation. Jaime was very helpful and kind .
Stayed 7 nights in Jul 2024

10/10 Excellent

Lucia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for everything.
Stayed 6 nights in Jul 2024

6/10 Okay

Alma

Liked: Staff & service
Disliked: Property conditions & facilities
Roaches , bathroom tub water wouldn’t go down called for came but didn’t change , the cleaning was bad . Went to eat breakfast in the place lady very rude , asked for something said don’t have then bought it . Bad service would not recommend dinning eighter
Stayed 3 nights in Oct 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
A older hotel across the street Plaza Hidalgo. Within walking distance to restaurants, museums and markets. I didn't have a balcony but enjoyed the rooftop terrace. Beautiful view of a Serro de la Buffa. A hilltop with the cable car 🚡 station and Patrocino church. Very beautiful view in the evening.
Stayed 3 nights in Apr 2024

2/10 Terrible

Emily

There was a religious celebration going on. No cars could get past it. I could not get to the hotel and had to book at another hotel. I guess I lost the money I paid.
Stayed 1 night in Apr 2024

10/10 Excellent

Alfred

Liked: Cleanliness, property conditions & facilities, room comfort
They said I didn’t pay through website so had to pay again
Stayed 1 night in Feb 2024

4/10 Poor

Antoon

Disliked: Staff & service, amenities, property conditions & facilities
I booked a nice and quite room in the back of the hotel. Upon check-in I was offered a "better and larger room on the frontside with great city views and even a balcony" for $400 extra. There would be a concert on the square, but I was assured it would only be from 8 pm until 10 pm. I accepted the offer and found myself in a extremely noisy room, with a balcony door that could not close and not just the "rehearsal" noise from the concert less than 50 meters away from 3 pm on, but with a heavy power generator for the concert's power supply running just under my window. When I asked to undo the "upgrade", I was told the other room was not available anymore. The building might have some historic value, but infrastructure and above all the service are terrible !! Hardly a 2 star hotel. The only positive element is the location in the historic center of Zacatecas, steps away from the main sqare and the catedral.
Stayed 1 night in Apr 2024

8/10 Good

Edna

Liked: Staff & service, amenities
Excelente ubicación, pero inconveniente el tema del estacionamiento lejos del hotel.
Stayed 1 night in Jun 2025

2/10 Terrible

Karina

Disliked: Cleanliness, property conditions & facilities
Pésimo
Stayed 2 nights in May 2025