- Disliked: Staff & service, property conditions & facilities, room comfort
Hacienda Motel Yuma
The room was ok. I only stayed here for one night. I got charged for two nights. The event that I was attending got canceled due to the Coronavirus so I only stayed one night. Then I lost my rewards because someone said I canceled my stay. I hope Hotels.com gets this straightened out. The clerk that checked me was not very courteous. I will not stay at this hotel again.