Located close to Sun Moon Lake, GRAND HILAI SUN MOON LAKE provides designer stores on site, dry cleaning/laundry services, and a bar. Treat yourself to a body treatment or a facial at the onsite spa. Be sure to enjoy a meal at any of the 3 on-site restaurants. Enjoy the health club, as well as activities like boat tours. Free in-room WiFi is available to all guests, along with a steam room and a sauna.
View all photos for Prime Deluxe King Room with lake view (6F~7F)
Prime Deluxe King Room with lake view (6F~7F)
10.010.0 out of 10
Exceptional
4 reviews
(4 reviews)
Highlights
Balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Free minibar items
LED TV
Pillow menu
53 sq m
Lake view
Sleeps 4
1 King Bed
View all photos for Sun Moon Suite
Sun Moon Suite
Highlights
Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Free minibar items
LED TV
152 sq m
1 bedroom
Lake view
Sleeps 4
1 King Bed
View all photos for Prime Superior King Room (3F)
Prime Superior King Room (3F)
8.08.0 out of 10
Very good
1 review
(1 review)
Highlights
Balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Free minibar items
LED TV
Pillow menu
49 sq m
Sleeps 4
1 King Bed
About the neighborhood
Located in Yuchi, GRAND HILAI SUN MOON LAKE is in the mountains and on a lake. Ming Temple and Nine Frog Acrobats are local landmarks, and some of the area's attractions include Formosan Aboriginal Culture Village and Meihe Garden. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails.
Taoyuan International Airport (TPE) - 163 min drive
Restaurants
日月潭餐廳 - 2 min walk
阿嬤古早味香菇茶葉蛋 - 15 min drive
茶老爸 - 2 min walk
日月潭新山味邵族風味餐廳 - 2 min walk
Starbucks 日月潭門市 - 1 min walk
About this property
GRAND HILAI SUN MOON LAKE
Luxury hotel near Sun Moon Lake
At GRAND HILAI SUN MOON LAKE, you can look forward to designer stores on site, dry cleaning/laundry services, and a bar. Treat yourself to a body treatment or a facial at the onsite spa. Be sure to enjoy a meal at any of the 3 on-site restaurants. Enjoy the health club, as well as activities like boat tours. In addition to a steam room and a sauna, guests can connect to free in-room WiFi.
Other perks include:
An outdoor pool along with sun loungers, pool umbrellas, and a lifeguard on site
Free self parking
Self-serve breakfast (surcharge), hot springs on site, and an electric car charging station
Luggage storage, concierge services, and ATM/banking services
Guest reviews give good marks for the overall condition
Room features
All 93 rooms offer comforts such as premium bedding and pillow menus, in addition to thoughtful touches like air conditioning and free stocked minibars.
Other amenities include:
Baby baths, children's slippers, and free infant beds
Bathrooms with spring water tubs and hair dryers
45-inch LED TVs with Netflix, streaming services, and satellite channels
Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi
Parking and transportation
Electric car charging station on site
Height restrictions apply for onsite parking
Free self parking on site
Limited onsite self parking
Food and drink
Daily self-serve breakfast available 7:00 AM to 11:00 AM for a fee: TWD 1,848 for adults and TWD 924 for children
3 restaurants
A bar/lounge
Things to do
Boat tours
Designer stores
Full-service spa
Health club
Hot spring
Karaoke
Outdoor pool
Sauna
Steam room
Family friendly
Baby bath
In-room crib
In-room refrigerator
Lifeguards on site
Outdoor pool
Soundproofed rooms
Conveniences
24-hour front desk
ATM
Gift shop/newsstand
Luggage storage
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Wedding services
Outdoors
In the mountains
On a lake
Pool loungers
Pool umbrellas
Full-service spa
Facials
Hot spring
Hot springs open from 7:00 AM - 10:30 PM
Hot springs water temperature - 108 ºF
Spa open daily
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Area rugs in room
Hardwood flooring in room
Magnifying mirror
No elevator
Smooth flooring in public areas
More
1 building
12 floors
Banquet hall
Built in 2024
Lifeguards
Smoking not allowed
Room amenities
Bedroom
Blackout drapes
Down comforter
Free crib
Pillow menu
Premium bedding
Bathroom
Bathrobes
Children's slippers
Hair dryer
Private bathroom
Separate bathtub and shower
Shampoo
Slippers
Soap
Spring water bathtub
Toilet paper
Toothbrush and toothpaste
Towels provided
Entertainment
45-inch LED TV with satellite channels
Netflix
Streaming services
Food and drink
Electric kettle
Espresso maker
Free stocked minibar
Limited room service
Refrigerator
More
Air conditioning (climate-controlled)
Energy-saving switches in guestrooms
Heating (climate-controlled)
Phone
Safe
Soundproofed rooms
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for TWD 11435.0 per night
Free cribs are available on request at the property
Property payment types
Important information
Optional extras
Fee for self-serve breakfast: approximately TWD 1848 for adults and TWD 924 for children
Rollaway bed fee: TWD 11435.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Apple Pay
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Property Registration Number 交觀宿字第15 號
We should mention
This property does not have elevators
Pool access available from 7:00 AM to 7:00 PM
Hot springs access available from 7:00 AM to 10:30 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A car is recommended for transportation to and from this property
Parking height restrictions apply
Guests under 12 years old are not allowed in the health club or fitness facility
Guests under 16 years old are not allowed in the spa
Property is also known as
Wen Wan Resort
Wen Wan Resort Sun Moon Lake
Wen Wan Sun Moon Lake
The Wen Wan Resort Sun Moon Lake Taiwan/Nantou
Grand Hilai Sun Moon Yuchi
GRAND HILAI SUN MOON LAKE Hotel
GRAND HILAI SUN MOON LAKE Yuchi
The Wen Wan Resort Sun Moon Lake
GRAND HILAI SUN MOON LAKE Hotel Yuchi
Frequently asked questions
Does GRAND HILAI SUN MOON LAKE have a pool?
Yes, this property has an outdoor pool. Pool access is from 7:00 AM–7:00 PM.
Is GRAND HILAI SUN MOON LAKE pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Self parking is free at this property.
What time is check-in at GRAND HILAI SUN MOON LAKE?
Check-in start time: 3:00 PM; Check-in end time: anytime.
What time is check-out at GRAND HILAI SUN MOON LAKE?
Check-out is at noon.
Where is GRAND HILAI SUN MOON LAKE located?
Situated on a lake, this luxury hotel is within a 10-minute walk of Shueishe Pier and Sun Moon Lake. Meihe Garden and Shueishe Visitors Center are also within 5 minutes.
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Reviews
GRAND HILAI SUN MOON LAKE Reviews
9.8
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Our stay at the Grand Hilai Sun Moon Lake far exceeded our expectations. The welcome we received was warm and attentive, we felt right at home the moment we stepped through the door to our room. The view of the lake was breathtaking and the room was decorated so nicely. The General Managers and staff were so helpful and accommodating. The breakfast buffet is generous and delicious. The spa experience was top notch and Jasmine, my therapist was so intuitive and had a wonderful touch. The Grand Halai is one of the best experiences I’ve had top to bottom. I can’t wait to come back.
Outstanding service. Rooms are spacious with all the amenities you need. Phenomenal views of the lake from our room. The bar is closed 5-8pm which we found super puzzling and didn’t know until we showed up at 5pm for a cocktail. Never heard of that at a hotel before. No food or drink service at the pool - also seems unusual for such a high end hotel. Otherwise a wonderful experience!