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The Pheasant Hotel

3.0 star property
Travelers wake up to a proper English breakfast before exploring nearby attractions or relaxing by the indoor pool at this countryside retreat

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Photo gallery for The Pheasant Hotel

A restaurant with a glass ceiling, tables set for dining, and various bottles and decorative items on the tables. - The Pheasant Hotel (York)
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Property grounds - The Pheasant Hotel (York)
Terrace/patio - The Pheasant Hotel (York)
Indoor pool - The Pheasant Hotel (York)
The Pheasant Hotel, near the zoo, offers a charming base for exploration. Guests enjoy an English breakfast, browse the on-site library or shops, and stay connected with in-room WiFi. The multilingual staff consistently earns praise for their helpful service.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free WiFi
  • Bar

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Deluxe Room

A four-poster bed with a wooden frame, a bedside table with a lamp, a chair, and a dresser.

Deluxe Room

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Room

A four-poster bed with a wooden frame, a bedside table with a lamp, a chair, and a dresser.

Deluxe Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Room

A four-poster bed with a wooden frame, a bedside table with a lamp, a chair, and a dresser.

Deluxe Room

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Room

A four-poster bed with a wooden frame, a bedside table with a lamp, a chair, and a dresser.

Deluxe Room

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Room

A four-poster bed with a wooden frame, a bedside table with a lamp, a chair, and a dresser.

Deluxe Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Room

A four-poster bed with a wooden frame, a bedside table with a lamp, a chair, and a dresser.

Deluxe Room

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room

A four-poster bed with a wooden frame, a bedside table with a lamp, a chair, and a dresser.

Deluxe Room

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Room

A four-poster bed with a wooden frame, a bedside table with a lamp, a chair, and a dresser.

Deluxe Room

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Room

A four-poster bed with a wooden frame, a bedside table with a lamp, a chair, and a dresser.

Deluxe Room

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds
  • Free WiFi

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About the neighborhood

Located in York, The Pheasant Hotel is near theme parks. Duncombe Park and Helmsley Castle are local landmarks, and some of the area's activities can be experienced at Ampleforth College Golf Club and Malton and Norton Golf Club. Flamingo Land Theme Park and Zoo and Helmsley Arts Centre are also worth visiting. Visit our York travel guide
Map
Mill St, York, England, YO62 5JG

What's nearby

  • A vast open landscape with rolling hills and a cloudy sky.
    North York Moors National Park
    6 min drive - 3.7 miles
  • A castle on a grassy hill with trees in the foreground.
    Helmsley Castle
    7 min drive - 3.9 miles
  • Duncombe Park
    7 min drive - 3.9 miles
  • National Trust Nunnington Hall
    7 min drive - 4.1 miles
  • Hemsley Walled Garden
    9 min drive - 4.3 miles

Getting around

  • Thirsk Station
    26 min drive
  • Leeds (LBA-Leeds Bradford)
    84 min drive

Restaurants

  • The Feathers Hotel
    4 min drive
  • The Black Swan
    7 min drive
  • The Royal Oak
    9 min drive
  • The Fairfax Arms
    12 min drive
  • Mannion & Co
    5 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free English breakfast available daily 8:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Indoor pool
  • Library
  • Shopping

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • No elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking

More

  • Communal living room
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Meal delivery service
  • Minibar
  • Restaurant dining guides

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:30 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 40.0 per day
Cribs (infant beds) are available for GBP 30.0 per day

Property payment types

Important information

Optional extras

  • Crib (infant bed) fee: GBP 30.0 per day
  • Rollaway bed fee: GBP 40.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed

We should mention

This property does not have elevators
Parking height restrictions apply

Frequently asked questions

Does The Pheasant Hotel have a pool?

Yes, this property has an indoor pool.

Is The Pheasant Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at The Pheasant Hotel?

Check-in start time: 3:30 PM; Check-in end time: 10:00 PM. After-hours check-in is not available.

What time is check-out at The Pheasant Hotel?

Check-out is at 11:00 AM.

Where is The Pheasant Hotel located?

Situated in York, this hotel is within 3 mi (5 km) of Helmsley Arts Centre, Duncombe Park, and North York Moors National Park. National Trust Nunnington Hall and Howardian Hills are also within 3 mi (5 km).

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Reviews

The Pheasant Hotel Reviews

9.8

Exceptional

9.8

Cleanliness

9.8

Amenities

10

Staff & service

9.8

Property conditions & facilities
Rating 10 - Excellent. 45 out of 49 reviews
Rating 8 - Good. 2 out of 49 reviews
Rating 6 - Okay. 2 out of 49 reviews
Rating 4 - Poor. 0 out of 49 reviews
Rating 2 - Terrible. 0 out of 49 reviews

Reviews

Verified

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
The pheasent is a wonderful hotel our room was exceptionally clean and of superb, the staff are always polite, helpful and wear a pemant smile. Breakfast was superb and the pool although small was really well managed with booking slots so it didnt get to busy . All in all a wonderful stay .
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was absolutely 5* from the moment we arrived. The place is impeccable, staff incredible and complete luxury. I definitely recommend.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was pleasantly surprised by the quality of the hotel. The location was lovely, and the hotel itself was beautifully designed, with generously sized rooms. Our room even included a separate living area, which made the stay feel especially comfortable. Breakfast was à la carte and delicious, and dinner in the restaurant was a real highlight.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay here. The staff couldn’t be more helpful and accommodating. The food was outstanding and the room spotless and comfortable. Would definitely return.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, lovely staff, exceptional food.
Stayed 1 night in May 2025
Verified

8/10 Good

Y

Liked: Cleanliness, staff & service, property conditions & facilities
Very relaxing and loved the real fires
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful country hotel, small and personal service, delightful comfortable en-suite rooms, warm inviting pool - often to ourselves, incredible top class gourmet food - formal dining and bar food served in the warm and cosy bar area or the relaxing lounge. So much choice at breakfast, all delicious, everything you could want. Can’t wait to go back in summer to enjoy the open terrace overlooking the pond. A real joy to stay here.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Liam

Liked: Cleanliness, staff & service, amenities
Room was lovely and very comfortable; food was outstanding and staff could have been more accommodating
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoyed our stay here, we had a suite with a sitting room and kitchen we were were not expecting. A few cobwebs over the curtains and took us a few goes to figure out the heating, but we got there in the end. The staff we incredible, so polite with exceptional service. We would come back again if in the area.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely 60th birthday stay. The food was excellent, the bar, the lounge area and the dining facilities are so snug and such nice places to be. All the staff were friendly and helpful. Would thoroughly recommend this hotel and hope to return in the near future.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, cosy and relaxing with great service
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
Had a great weekend. Liam and his staff make this hotel special. Will be back again next year.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff all gave the most amazing service, its the care to detail the little extra that stands out. I could not find anything to complain about. The evening menu (££££) looked amazing, however I was not wanting a rich meal . So they let me order a sandwich. My husband enjoyed the fish pie. Our room was a good size and very comfortable. Breakfast was excellent quality with plenty of choice.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A place of luxury with a very rural aspect. Great, comfortable room with an excellent shower.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb hotel

Wonderful stay. Super friendly and excellent service. Lovely pool and the rooms very welcoming.
Stayed 1 night in May 2024
Verified

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property set in lovely area. The staff are welcoming and friendly, dining options and food is first rate. Overall we had a really relaxing stay and will be back.
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
A gorgeous get away, with lots of lovely touches. The staff are very attentive and welcoming. The rooms are spacious, comfy and clean. Breakfast was a real treat. Couldn’t recommend enough!
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Michael Andrew

Liked: Amenities
What a lovely atmosphere. Just so relaxing in the sun and garden. Food just brilliant Thank you
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely, welcoming and comfortable country hotel.

Had a really lovely night in a beautiful room. Used the pool, which was small but absolutely charming- a real treat as I was the only one in there. Hotel is beautiful, but very comfortable with lovely open fires. Dinner very expensive we thought for a country hotel. Staff all excellent.
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Jenna

Liked: Cleanliness, staff & service, amenities
Stayed in a family suite with lounge and kitchen. Everything you needed for your stay was there. Lovely clean accommodation and even a real fire. Bed super comfy. Evening meal superb with good portions and attentive staff who were very knowledgeable about the menu and wine list. Fabulous cosy lounges with log fires to choose from and relax. Great bar. Breakfast was excellent with a good choice of dishes. This country hotel is only a few minutes drive from Helmsley for shopping. Had a really lovely stay and would return in a heart beat. Thank you.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Gary

Liked: Cleanliness, property conditions & facilities, room comfort
Lovely decor and made to feel cozy with lots of candles. Room was spacious with nice features such as good coffee, homemade biscuits. Only issue was a lot of plumbing noises coming from adjoining rooms which was very loud at 96:39 in the morning.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Food was of an excellent standard delivered by very efficient and friendly staff. Guest noise when moving outside of our bedroom were annoying and shower was inadequate.
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great place to stay!

We only stayed one night but would definitely come again! The lady in reception was absolutely lovely - very welcoming - in fact - all the staff were great and we felt very relaxed and ‘at home’! The hotel was pretty and our room was really large with a huge bed and lovely views over the countryside. We really appreciated the welcome gifts and the well- stocked mini bar but I was particularly pleased with the jug of fresh milk - no long-life plastic tubs! The ensuite sparkled and had a good range of quality ‘smellies’! We didn’t have dinner because we were elsewhere but breakfast was a delight! I had a ‘fine-dining’ - look - plate of artistically arranged fruit and berries followed by a toasted bagel and avocado. There was a good choice of meals and they were happy to adapt them. The toast was chunky and delicious too. Loved it all!
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service
Fantastic hotel in every way
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Howard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay.
Stayed 1 night in Sep 2025