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The Grand, York

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Interior - The Grand, York (York)
Interior - The Grand, York (York)
2 restaurants, breakfast served - The Grand, York (York)
2 restaurants, breakfast served - The Grand, York (York)
Indoor pool - The Grand, York (York)
Luxury
5.0 star property
9.6

Exceptional

Palatial retreat in central York

Elegant spa treatments await in a historic Edwardian railway building near York Minster. Enjoy access to the indoor pool, hot tub, and sauna. Two exceptional restaurants serve memorable meals, with cocktails available in the classic 1906 bar.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Classic Double Room

Classic Double Room | Egyptian cotton sheets, premium bedding, in-room safe

Classic Double Room

9.4 out of 10
Exceptional
(135 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Twin Room, Non Smoking

Egyptian cotton sheets, premium bedding, in-room safe

Classic Twin Room, Non Smoking

9.6 out of 10
Exceptional
(38 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Double Room, Non Smoking

Executive Double Room, Non Smoking | Egyptian cotton sheets, premium bedding, in-room safe

Executive Double Room, Non Smoking

9.6 out of 10
Exceptional
(61 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Twin Room, Non Smoking

Egyptian cotton sheets, premium bedding, in-room safe

Executive Twin Room, Non Smoking

9.8 out of 10
Exceptional
(16 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, Non Smoking (Heritage)

Suite, Non Smoking (Heritage) | Egyptian cotton sheets, premium bedding, in-room safe

Suite, Non Smoking (Heritage)

9.2 out of 10
Wonderful
(10 reviews)
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Located in Bishophill, a neighborhood in York, The Grand, York is near a train station. Notable landmarks in the area include York Minster and Shambles. Yorkshire Museum and York Dungeon are also worth visiting. Guests love the hotel's central location. Visit our York travel guide
Map
Station Rise, York, England, YO1 6GD

What's nearby

  • Jorvik Viking Centre
    Jorvik Viking Centre
    9 min walk - 0.5 miles
  • York City Walls
    York City Walls
    9 min walk - 0.5 miles
  • Shambles
    Shambles
    10 min walk - 0.6 miles
  • York Minster
    York Minster
    12 min walk - 0.7 miles
  • Micklegate Bar
    3 min walk - 0.2 miles

Getting around

  • York Station
    3 min walk
  • Leeds (LBA-Leeds Bradford)
    42 min drive

Restaurants

  • York Tap
    3 min walk
  • The Ackhorne Inn
    5 min walk
  • Duke of York
    3 min walk
  • Malmaison York
    2 min walk
  • The Falcon.
    3 min walk

About this property

The Grand, York

Luxury hotel near York Minster
Shambles is located near The Grand, York, which provides a rooftop terrace, dry cleaning/laundry services, and a bar. For some rest and relaxation, visit the sauna or steam room, and indulge in a facial, a body wrap, or a hot stone massage. Be sure to enjoy breakfast and dinner at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities such as a gym and conference space.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Full breakfast (surcharge), free bicycle rentals, and valet parking (surcharge)
  • Express check-out, a banquet hall, and a front-desk safe
  • Coffee/tea in the lobby, smoke-free premises, and a porter/bellhop
  • Guest reviews speak highly of the central location, helpful staff, and first-rate property condition
Room features
All 207 individually furnished rooms feature comforts such as 24-hour room service and premium bedding, in addition to perks like laptop-compatible safes and air conditioning. Guest reviews highly rate the clean, comfortable rooms at the property.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding and Egyptian cotton sheets
  • Bathrooms with showers and free toiletries
  • 32-inch LCD TVs with premium channels
  • Wardrobes/closets, LED light bulbs, and coffee/tea makers

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of Preferred Hotels & Resorts.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (GBP 40 per night)
  • Valet parking on site (GBP 49.50 per night)

Food and drink

  • Daily full breakfast available 7:00 AM to 10:30 AM for a fee: GBP 30 for adults and GBP 20 for children
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Legacy
  • The Rise

Things to do

  • Free bicycle rentals
  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Rooftop terrace

Spa

  • 5 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Prenatal massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (31 inch wide door)
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1906
  • Double-glazed windows
  • Edwardian architecture
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 40.0 per night
Cribs (infant beds) are available for GBP 15.0 per night

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 30 for adults and GBP 20 for children
  • Valet parking fee: GBP 49.50 per night
  • Nearby parking fee: GBP 40 per night (328 ft away)
  • Crib (infant bed) fee: GBP 15.0 per night
  • Rollaway bed fee: GBP 40.0 per night
  • Pool fee: GBP 45 per person per night
  • Spa fee: GBP 45 per person per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the heated pool
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

Pool access available from 7:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does The Grand, York have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM–10:00 PM.

Is The Grand, York pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Valet parking is available for GBP 49.50 per night.

What time is check-in at The Grand, York?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at The Grand, York?

Check-out is at 11 AM.

Where is The Grand, York located?

Located in Bishophill, this luxury hotel is within a 10-minute walk of Yorkshire Museum Gardens and York Minster. York Central Library and Micklegate Bar are also within 10 minutes. York Station and York (QQY-York Train Station) are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Grand, York Reviews

9.6

Exceptional

9.8

Cleanliness

9.6

Amenities

9.8

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 961 out of 1144 reviews
Rating 8 - Good. 125 out of 1144 reviews
Rating 6 - Okay. 41 out of 1144 reviews
Rating 4 - Poor. 12 out of 1144 reviews
Rating 2 - Terrible. 5 out of 1144 reviews

Reviews

Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place to stay. Beautiful interiors, warm and wonderful staff.
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, clean room , great service
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Door staff, Concierge and reception very friendly and very helpful. Hotel is indeed grand, quiet from busy York central and very relaxing to stay. Bar 106 is a good place to start
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Angela

Room clean , concierge staff excellent
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Eric Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel. The rooms were very spacious and the bed was very comfortable. This is definitely a 5 star hotel. The staff was amazing.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff and lovely room
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel we have stayed in in the UK. First class. Best staff ever.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Annette

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, lovely room!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Teresa

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful room, excellent service. Great breakfast
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

John Neil

Liked: Cleanliness, staff & service, amenities
Spotless comfortable room, great breakfast, friendly and helpful staff
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Jessica

Lovely hotel, convenient location.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Grigor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On-site bar and restaurant very good. Very welcoming and helpful staff. Convenient location : easy walks to tourist sites, train station, shopping, dining, and drinking establishments.
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A Grand Hotel indeed. The Hotel is very close to York Railway Station and has all the facilities one would expect from a five-star hotel. The rooms are very spacious, clean and modern looking with all aspects of your stay taken care of prior (if required by the staff) The rooms are also serviced daily, which is of a great benefit whilst you are out in the City. The bar areas are also calming and welcoming. Truly a five-star Hotel indeed.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Terri-Leigh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All staff were really helpful. The place itself looks amazing very well kept.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Abi

Liked: Cleanliness, staff & service, amenities
Amazing stay, friendly staff. Plenty of facilities. Had to request voucher that came with VIP access booking but this was no issue
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Alan

Liked: Cleanliness, amenities, property conditions & facilities
Only one night but excellent hotel. Spotless, excellent staff, great relaxed vibe!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

PAUL

Liked: Cleanliness, staff & service, amenities
Lovely room, friendly staff, simply excellent.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Shawna

Lovely room, town and hotel. Excellent location and enjoyed a wonderful massage.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities
Excellent room, very friendly and helpful staff.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous hotel, great location, staff super friendly and room was comfy, cosy and quiet
Stayed 1 night in Nov 2025
Verified

8/10 Good

Jack

Liked: Cleanliness, staff & service
Room was excellent, staff very friendly
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, amenities, property conditions & facilities
Gorgeous hotel and the door staff are amazing.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, amenities
Room was excellent and very clean, staff were very friendly and helpful. Will definitely recommend The Grand to friends and family, and will definitely be staying with you again
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff,quality hotel with great food
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, amenities
Welcoming staff at the door and on reception . Very comfortable room . Excellent bed and pillows .
Stayed 1 night in Jan 2026