See all properties

The Black Swan - The Inn Collection Group

Property class: 4

Choose dates to view prices

Photo gallery for The Black Swan - The Inn Collection Group

A traditional hotel with multiple buildings, including a Tudor-style structure and a stone building with a sign for "The Hotel." - The Black Swan - The Inn Collection Group (York)
Property video
A traditional Tudor-style house with a well-maintained garden, stone walls, and a lawn. - The Black Swan - The Inn Collection Group (York)
A wooden-floored dining area with a table and chairs, a bench, and a floral-patterned chair. - The Black Swan - The Inn Collection Group (York)
A stone fireplace with a wood-burning stove, a round wooden table, and a window with floral wallpaper. - The Black Swan - The Inn Collection Group (York)
At The Black Swan - The Inn Collection Group, you can look forward to free full breakfast, a garden, and a bar. Free in-room WiFi and a restaurant are available to all guests.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Bar

Embrace the magic of Mexico

AARP members, save 30% or more on select Mexican hotels. Book between November 10 and November 16, 2026. Travel by 30 December, 2027.

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Classic Room

A neatly made bed with white linens, a dark headboard, and a plaid carpet. There are two bedside lamps and a mirror on the wall.

Classic Room

8.6 out of 10
Excellent
(8 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Feature Double Room

A hotel room with a large bed, two bedside tables, a chair, a small table, and a patterned wallpaper.

Feature Double Room

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior with Sofa

A hotel room with a large bed, two bedside tables with lamps, a window with curtains, a small table with chairs, and a wall with patterned wallpaper.

Superior with Sofa

8.4 out of 10
Very good
(6 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Cosy Single Room

A neatly made bed with white linens and a green pillow, a bedside table with a lamp, a mug, and a small item on the table.

Cosy Single Room

8.0 out of 10
Very good
(4 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Collection Room

A hotel room with a bed, a desk, a chair, a television, and a window with curtains.

Superior Collection Room

  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room

A neatly made bed with white linens, a dark headboard, and a plaid carpet. There are two bedside lamps and a mirror on the wall.

Double Room

9.0 out of 10
Wonderful
(6 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Cosy Double Room

A neatly made bed with white linens and a green pillow, a bedside table with a lamp, a mug, and a small item on the table.

Cosy Double Room

8.6 out of 10
Excellent
(10 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Spacious Room

A hotel room with a large bed, a chair, a table, and a window with curtains.

Spacious Room

8.0 out of 10
Very good
(1 review)
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed

View all photos for Twin Room

A neatly made bed with white linens and a green pillow, a bedside table with a lamp, a mug, and a small item on the table.

Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Located in York, The Black Swan - The Inn Collection Group is in a rural area. Helmsley Arts Centre and National Trust Nunnington Hall are cultural highlights, and some of the area's attractions include Yorkshire Lavender and The Dutch House. North Yorkshire Moors Railway and Yorkshire Arboretum are also worth visiting. Visit our Helmsley travel guide
Map
Market Place, Helmsley, York, England, YO62 5BJ

What's nearby

  • A vast open landscape with rolling hills and a cloudy sky.
    North York Moors National Park
    1 min walk - 0.1 miles
  • A castle on a grassy hill with trees in the foreground.
    Helmsley Castle
    4 min walk - 0.3 miles
  • Duncombe Park
    3 min walk - 0.2 miles
  • Cleveland Way
    3 min walk - 0.2 miles
  • Hemsley Walled Garden
    7 min walk - 0.4 miles

Getting around

  • Thirsk Station
    22 min drive
  • Durham (MME-Teesside Intl.)
    56 min drive

Restaurants

  • Byland Abbey Inn
    12 min drive
  • George & Dragon Hotel
    8 min drive
  • Mannion & Co
    2 min walk
  • The Fairfax Arms
    8 min drive
  • The Black Swan
    15 min drive

Similar properties

A stone fireplace with a fire, wooden chairs, a table with wine glasses, and a window with a view of the street.
The Feathers Hotel, Helmsley, North Yorkshire
York
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Breakfast available
9.2 out of 10, Wonderful, 511 reviews
The Feathers Hotel, Helmsley, North Yorkshire
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free full breakfast available daily 7:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Garden
  • Outdoor furniture

Accessibility

  • No elevator

More

  • Banquet hall
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bed sheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Bulk dispensers for toiletries
  • Desk
  • Heating
  • Iron/ironing board
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in fee: GBP 25
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 25

Special check-in instructions

The front desk is open daily from 7:30 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of GBP 15 per pet, per day
Service animals are welcome, and are exempt from fees
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

  • Pet fee: GBP 15 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: GBP 25 (subject to availability)
  • Late check-out fee: GBP 25 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is The Black Swan - The Inn Collection Group pet-friendly?

Yes, pets are allowed at this property. There's a fee of GBP 15 per pet, per day. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at The Black Swan - The Inn Collection Group?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Early check-in is available for a fee of GBP 25 (subject to availability). After-hours check-in is not available.

What time is check-out at The Black Swan - The Inn Collection Group?

Check-out is at 10:30 AM. Late check-out is available for GBP 25 (subject to availability).

Where is The Black Swan - The Inn Collection Group located?

Situated in a rural location, this hotel is steps from North York Moors National Park and Helmsley Arts Centre. Duncombe Park and Cleveland Way are also within 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

The Black Swan - The Inn Collection Group Reviews

8.8

Excellent

9.0

Cleanliness

9.4

Location

9.0

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 238 out of 457 reviews
Rating 8 - Good. 144 out of 457 reviews
Rating 6 - Okay. 57 out of 457 reviews
Rating 4 - Poor. 15 out of 457 reviews
Rating 2 - Terrible. 3 out of 457 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a lovely hotel, the room was lovely and breakfast very good. We ate in the restaurant, the food was very good, service a little slow
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel full of character and charm. We'll maintained, and meals are really good in a cosy dining area. Would stay again. Only issue is parking could be a problem if hotel full
Stayed 4 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, lovely breakfast with lots of choice, dining menu was great, ham hock was a particularly good main. Clean, spacious room. Friendly staff, had a lovely stay will go back when in Helmsley again.
Stayed 2 nights in Sep 2026
Verified review

8/10 Good

Liked: Staff & service
Breakfast was good Dinner menu read better than delivery Very limited parking Staff are helpful
Stayed 2 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very helpful and pleasant
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Staff & service, amenities
I thought the food was good, especially the fried chicken and sauce Chips not upto scratch At 6.30 the service in the restaurant was very good Room was good, and a fan was supplied in case of the hot weather affecting it
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a quick overnight stay on a tour of Yorkshire with partner and four-year-old. The family room was very clean and comfortable with a solid bunk bed for the kid and huge comfy bed for us. It's right on the main square in the village so very nice for walking around. All the parking spots were taken when we were there (there was a local farm show on that day so not terribly surprising), but parking overnight in the square was just fine. Breakfast was really tasty; fresh ingredients beautifully cooked, and great service from the staff. Absolutely would visit again.
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Centrally located, lots of character Breakfast very good, as were breakfast staff. Room was comfortable Staff in reception and in bar attached to reception not friendly or welcoming in the slightest. Really quite abrupt One of the coffee cups in our room contained some disgusting scummy liquid with mould on it
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely comfortable room, free parking, great staff
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room. Good breakfast.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Berg good hotel, great service breakfast was excellent
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Enjoyed our stay, room was spacious and meals where good.
Stayed 4 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Room was brilliant,food great,staff and everything else 1st class
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful building, great food, very comfortable stay, perfect location and friendly staff.
Stayed 1 night in Sep 2023
Verified review

10/10 Excellent

Liked: Property conditions & facilities
Very clean , friendly staff , excellent breakfast, highly recommended
Stayed 1 night in Jul 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Nice venue to stay at, close to local amenities.
Stayed 2 nights in Aug 2024
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Lovely and clean room. Lovely breakfast included and a good price Thank you
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice to be back again . Staff were awesome !
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, clean rooms with comfortable beds. Friendly staff and dog friendly.
Stayed 1 night in Nov 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent room and bathroom, parking is a problem compared with the distant past. Breakfast and housekeeping staff very pleasant and helpful
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good no complaints. Nice ambiance and great location.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely beer garden with the option to eat meals in the beer garden Parking was a bit hit and miss as there are a lot of rooms and not a lot of parking spaces Staff were very friendly and meals very good Accommodation was very comfortable and rooms were quiet Highly recommended
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Staff & service, property conditions & facilities, room comfort

Relaxing stay

Helpful and friendly staff. Good service, nice food.
Stayed 2 nights in Oct 2023
Verified review

8/10 Good

Liked: Cleanliness
Disliked: Property conditions & facilities
An OK stay, common areas are a little tired, first morning we waited 20 mintes for someone to bring a menu and take our order, second morning was better. Great location with easy access to North York Moors.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Hotel

Had a lovely stay. Room was bery clean. Staff were friendly
Stayed 1 night in Jun 2024