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The Black Swan - The Inn Collection Group

4.0 star property
Hotel with free breakfast, steps from North York Moors National Park

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Photo gallery for The Black Swan - The Inn Collection Group

Front of property - evening/night
Bar (on property)
Bar (on property)
1 bedroom, desk, iron/ironing board, free WiFi
Garden

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pet friendly
  • Housekeeping
  • Parking included

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Feature Double or Twin Room

1 bedroom, desk, iron/ironing board, free WiFi

Feature Double or Twin Room

Highlights

Individually furnished
Individually decorated
Heating
TV
Hypo-allergenic bedding
Separate bedroom
Private bathroom
Shower/tub combination
  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double or Twin Room

1 bedroom, desk, iron/ironing board, free WiFi

Double or Twin Room

Highlights

Heating
TV
Separate bedroom
Private bathroom
Shower/tub combination
Hair dryer
Coffee/tea maker
Electric kettle
  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Cosy Double Room

1 bedroom, desk, iron/ironing board, free WiFi

Cosy Double Room

Highlights

Heating
TV
Separate bedroom
Private bathroom
Shower/tub combination
Hair dryer
Coffee/tea maker
Electric kettle
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room with Bunks

Family Room with Bunks | 1 bedroom, desk, iron/ironing board, free WiFi

Family Room with Bunks

Highlights

Heating
TV
Separate bedroom
Private bathroom
Shower/tub combination
Hair dryer
Coffee/tea maker
Electric kettle
  • 24 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed

View all photos for Classic Double or Twin Room

1 bedroom, desk, iron/ironing board, free WiFi

Classic Double or Twin Room

Highlights

Heating
TV
Separate bedroom
Private bathroom
Shower/tub combination
Hair dryer
Coffee/tea maker
Electric kettle
  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double or Twin with Sofa Bed

1 bedroom, desk, iron/ironing board, free WiFi

Superior Double or Twin with Sofa Bed

Highlights

Individually furnished
Individually decorated
Heating
TV
Hypo-allergenic bedding
Separate bedroom
Private bathroom
Shower/tub combination
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Single Room

1 bedroom, desk, iron/ironing board, free WiFi

Single Room

Highlights

Heating
TV
Separate bedroom
Private bathroom
Shower/tub combination
Hair dryer
Coffee/tea maker
Electric kettle
  • 18 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Suite Double Room with View

1 bedroom, desk, iron/ironing board, free WiFi

Suite Double Room with View

Highlights

Heating
TV
Separate bedroom
Private bathroom
Shower/tub combination
Hair dryer
Coffee/tea maker
Electric kettle
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Market Place, Helmsley, York, England, YO62 5BJ

What's nearby

  • Duncombe Park - 3 min walk - 0.2 miles
  • Cleveland Way - 3 min walk - 0.2 miles
  • Hemsley Walled Garden - 6 min walk - 0.4 miles
  • Rievaulx Abbey - 6 min drive - 3.5 miles
  • Ampleforth Abbey - 7 min drive - 4.9 miles

Getting around

  • Thirsk Station - 22 min drive
  • Durham (MME-Teesside Intl.) - 56 min drive

Restaurants

  • ‪The Star Inn - ‬4 min drive
  • ‪Kirks Coffee House & Kitchen - ‬10 min drive
  • ‪Helmsley Brewing Co - ‬3 min walk
  • ‪Cafe Williams - ‬8 min drive
  • ‪The Fairfax Arms - ‬8 min drive

About this property

The Black Swan - The Inn Collection Group

Upscale hotel near North York Moors National Park
Free full breakfast, a garden, and a bar are just a few of the amenities provided at The Black Swan - The Inn Collection Group. In addition to a restaurant, guests can connect to free in-room WiFi.
You'll also find perks like:
  • Free self parking
  • Coffee/tea in the lobby, a banquet hall, and luggage storage
  • Outdoor furniture, smoke-free premises, and multilingual staff
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms at The Black Swan - The Inn Collection Group have amenities such as free WiFi.
More conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and free toiletries
  • TVs with digital channels
  • Electric kettles, heating, and daily housekeeping

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free full breakfast
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Garden
  • Outdoor furniture

Accessibility

  • No elevator

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in fee: GBP 25
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 25

Special check-in instructions

The front desk is open daily from 7:30 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of GBP 15 per pet, per day
Service animals are welcome, and are exempt from fees
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: GBP 15 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: GBP 25 (subject to availability)
  • Late check-out fee: GBP 25 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Black Swan Hotel York
Black Swan Hotel
The Black Swan Hotel
The Black Swan at Helmsley
The Black Swan - The Inn Collection Group York
The Black Swan - The Inn Collection Group Hotel
The Black Swan - The Inn Collection Group Hotel York

Frequently asked questions

Is The Black Swan - The Inn Collection Group pet-friendly?

Yes, pets are allowed at this property. There's a fee of GBP 15 per pet, per day. Service animals are exempt from fees.

How much is parking at The Black Swan - The Inn Collection Group?

Self parking is free at this property.

What time is check-in at The Black Swan - The Inn Collection Group?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Early check-in is available for a fee of GBP 25 (subject to availability). After-hours check-in is not available.

What time is check-out at The Black Swan - The Inn Collection Group?

Check-out is at 10:30 AM. Late check-out is available for GBP 25 (subject to availability).

Where is The Black Swan - The Inn Collection Group located?

Situated in a rural location, this hotel is steps from North York Moors National Park and Helmsley Arts Centre. Duncombe Park and Cleveland Way are also within 5 minutes.

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The Black Swan - The Inn Collection Group Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 191 out of 355 reviews
Rating 8 - Good. 110 out of 355 reviews
Rating 6 - Okay. 41 out of 355 reviews
Rating 4 - Poor. 10 out of 355 reviews
Rating 2 - Terrible. 3 out of 355 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel will definitely return 👌 👍
Stayed 2 nights in Apr 2025

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, property conditions & facilities
Very charming country inn. Our dinner here was lovely and they upgraded our room for my birthday. Lovely stay!
Stayed 1 night in Jan 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended
Stayed 4 nights in May 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay at the Black Swan

We had a lovely stay at the Black Swan. Very impressed with the staff very friendly and efficient. Breakfast was nice and the lunches and evening meals were very good too. Ideal location and lovely homely feel. Would definitely visit again, good value for money
Stayed 2 nights in Feb 2025

8/10 Good

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities
Nice venue to stay at, close to local amenities.
Stayed 2 nights in Aug 2024

10/10 Excellent

Anthony

Liked: Property conditions & facilities
Very clean , friendly staff , excellent breakfast, highly recommended
Stayed 1 night in Jul 2024

8/10 Good

Peter

Liked: Cleanliness, staff & service, amenities
Enjoyed our stay, room was spacious and meals where good.
Stayed 4 nights in May 2024

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Nice pub.
Stayed 3 nights in Oct 2024

10/10 Excellent

anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

As usual very good stay.

We had 3 night stay at the black swan and was just as good as previous stays.we are looking forward to returning asap,we were so well looked after by all,really good breakfast and good poached eggs.many thanks.
Stayed 3 nights in Dec 2024

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Helmsley

Great room and great service from the staff.
Stayed 1 night in Dec 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything very good
Stayed 2 nights in Jan 2025

10/10 Excellent

Amelia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful building, great food, very comfortable stay, perfect location and friendly staff.
Stayed 1 night in Sep 2023

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great stay. Happy with the room and a lovely breakfast - would definitely recommend it.
Stayed 1 night in Jul 2022

8/10 Good

Kay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little village hotel
Stayed 1 night in Dec 2022

10/10 Excellent

Richard

Lovely hotel and very dog friendly
Stayed 1 night in Oct 2022

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was easy and the staff friendly.
Stayed 1 night in Jun 2023

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location.

Good location on the market place in Helmsley. Good service, delicious food, comfortable room. Quaint building with lots of character. Thank you.
Stayed 1 night in Oct 2024

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities, room comfort

Excellent value lovely hotel

Lovely room for an overnight stay. Warm, comfortable and nicely decorated.Quite a small space but not cramped. Very comfortable king size bed. Included breakfast excellent with buffet and hot choices. 1 tiny issue All ‘singing dancing’ tv needs instruction sheet!
Stayed 1 night in Dec 2024

6/10 Okay

Malcolm

Liked: Cleanliness
Disliked: Staff & service
Disappointing service, understaffed.
Stayed 1 night in Mar 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Hotel

Had a lovely stay. Room was bery clean. Staff were friendly
Stayed 1 night in Jun 2024

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel
Stayed 1 night in Apr 2023

8/10 Good

Melanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, clean rooms with comfortable beds. Friendly staff and dog friendly.
Stayed 1 night in Nov 2023

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

Lovely hotel in centre of town, staff all very helpful and friendly. Room was spacious and comfortable bed and decent shower. Bar and restaurant areas excellent with great service. Breakfast was plentiful and well cooked with local products. Overall great experience and will certainly return.
Stayed 1 night in Aug 2024

8/10 Good

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Country Hotel

Very Nice Country Hotel Good location. friendly staff Excellent Food
Stayed 2 nights in Nov 2022

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel with a great team of staff. Nothing was too much and always on hand to check everything was okay
Stayed 1 night in Aug 2024