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The Queens Hotel & Victoria Cloisters

Property class: 2

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Photo gallery for The Queens Hotel & Victoria Cloisters

A balcony with a table and chairs, a view of a river, and buildings in the background. - The Queens Hotel & Victoria Cloisters (York)
A red brick building with a sign reading "Woodsmill Quay." - The Queens Hotel & Victoria Cloisters (York)
A hotel lobby with a mix of armchairs and sofas, a patterned carpet, and a large mirror on the wall. - The Queens Hotel & Victoria Cloisters (York)
A restaurant with wooden tables and chairs, a blue wall, and a large window. - The Queens Hotel & Victoria Cloisters (York)
A historic building with a sign reading "WOODS MILL QUAY". - The Queens Hotel & Victoria Cloisters (York)
Close to York City Walls and Shambles, The Queens Hotel & Victoria Cloisters provides a bar, a restaurant, and more. Stay connected with free WiFi in public areas.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 21 of 21 rooms

View all photos for Standard Double Room, 1 King Bed

A hotel room with a large bed, a desk with a chair, a window with curtains, and a headboard with a lamp.

Standard Double Room, 1 King Bed

8.6 out of 10
Excellent
(43 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room Single Use, 1 King Bed

A hotel room with a large bed, a desk with a chair, a window with curtains, and a headboard with a lamp.

Standard Double Room Single Use, 1 King Bed

9.2 out of 10
Wonderful
(5 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed

View all photos for Standard Twin Room, 1 Bedroom

A hotel room with two beds, a desk, a chair, and a window with curtains.

Standard Twin Room, 1 Bedroom

9.2 out of 10
Wonderful
(11 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Superior Double Room, 1 King Bed, River View

A hotel room with a large bed, a desk, a chair, and a television.

Superior Double Room, 1 King Bed, River View

8.6 out of 10
Excellent
(14 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Single Room, 1 King Bed, River View

A hotel room with a large bed, a desk, a chair, and a television.

Superior Single Room, 1 King Bed, River View

10.0 out of 10
Exceptional
(1 review)
  • 19 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed

View all photos for Family Room, 1 King Bed

A hotel room with two beds, a desk, a chair, and a small table.

Family Room, 1 King Bed

8.2 out of 10
Very good
(19 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Family Room, River View

A hotel room with two beds, a desk with a remote control, a chair, a coat rack, and a television on the wall.

Superior Family Room, River View

8.8 out of 10
Excellent
(15 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Double Smoking Room

A hotel room with a large bed, a desk with a chair, a small table, and a window with curtains.

Double Smoking Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

A hotel room with two beds, a desk with a chair, a round table with a brochure, and a wall-mounted lamp.

Superior Twin Room

9.4 out of 10
Exceptional
(3 reviews)
  • River view
  • 19 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Two Bed Apt. Dbl/Dbl Sleeps 4 (A12/A15) - No lift or accessible facilities (Annex)

A neatly arranged bedroom with a bed, bedside tables, a desk, and a chair.

Two Bed Apt. Dbl/Dbl Sleeps 4 (A12/A15) - No lift or accessible facilities (Annex)

  • 65 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for One Bed Apt.(Dbl) Sleep 2 (A1/A4/A7/A10) - No lift or accessible facilities (Annex)

A neatly made bed with a headboard, two bedside tables with lamps, a chair, and a mirror on the wall.

One Bed Apt.(Dbl) Sleep 2 (A1/A4/A7/A10) - No lift or accessible facilities (Annex)

9.0 out of 10
Wonderful
(6 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Two Bed Apt. Double/Twin Sleep 4 (A3/A6) - No lift or accessible facilities (Annex)

A neatly made bed with white linens, a red chair, a bedside table with a lamp, and a framed picture on the wall.

Two Bed Apt. Double/Twin Sleep 4 (A3/A6) - No lift or accessible facilities (Annex)

  • 53 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for One Bed Apt. Sleep 2 (Dbl) (A14/16) - No lift or accessible facilities (Annex)

A living room with a wooden coffee table, a grey sofa with floral cushions, a dining table with chairs, and a TV on a shelf.

One Bed Apt. Sleep 2 (Dbl) (A14/16) - No lift or accessible facilities (Annex)

  • 47 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for One Bed Apt. Sleep 4 (Twin&Sofa A5/8/11) - No lift or accessible facilities (Annex)

A modern living room with a sofa, two armchairs, a wooden coffee table, and a dining table with chairs. There is a kitchen area with cabinets and appliances.

One Bed Apt. Sleep 4 (Twin&Sofa A5/8/11) - No lift or accessible facilities (Annex)

9.0 out of 10
Wonderful
(4 reviews)
  • 47 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for One Bed Apt. Sleep 2 (Twin) (A9) - No lift or accessible facilities (Annex)

A double bed with white linens and two bedside tables with lamps.

One Bed Apt. Sleep 2 (Twin) (A9) - No lift or accessible facilities (Annex)

10.0 out of 10
Exceptional
(1 review)
  • 49 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for One Bed Apt. Sleep 4 (Dbl & Sofa) A2 - No lift or accessible facilities (Annex)

A neatly arranged bedroom with a bed, bedside lamps, a desk, and a chair.

One Bed Apt. Sleep 4 (Dbl & Sofa) A2 - No lift or accessible facilities (Annex)

  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Accessible Double Room with Shower

A hotel room with a bed, desk, chair, and a mirror.

Accessible Double Room with Shower

10.0 out of 10
Exceptional
(1 review)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Accessible Twin Room with Shower

A hotel room with two beds, a desk, a chair, and a small round table.

Accessible Twin Room with Shower

10.0 out of 10
Exceptional
(1 review)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for One Bed Double Apartment Sleeps 2 (a1/a4/a7/a10)

Iron/ironing board (on request), bed sheets

One Bed Double Apartment Sleeps 2 (a1/a4/a7/a10)

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

APARTMENT ONE BED

  • Sleeps 10

View all photos for Apartment with 2 single beds plus double sofa bed

Iron/ironing board (on request), bed sheets

Apartment with 2 single beds plus double sofa bed

  • 47 sq m
  • Sleeps 4
  • 2 Twin Beds

About the neighborhood

Located in Bishophill, a neighborhood in York, The Queens Hotel & Victoria Cloisters is near a train station and on a river. Notable landmarks in the area include York City Walls and Shambles. York Dungeon and Yorkshire Museum Gardens are also worth visiting. Visit our York travel guide
Map
Queens Staith, Skeldergate, York, England, YO1 6DH

What's nearby

  • A market stall with illuminated star decorations and a sign listing prices.
    York Christmas Market
    3 min walk - 0.2 miles
  • A historic cityscape with a prominent cathedral, a bridge, and a mix of traditional and modern buildings.
    York City Walls
    3 min walk - 0.2 miles
  • A dimly lit room with a reflective floor, wooden walls, and a person standing near a display case.
    Jorvik Viking Centre
    3 min walk - 0.2 miles
  • A narrow street with brick buildings, a shop with a glass display, and a sign for a museum.
    Shambles
    4 min walk - 0.3 miles
  • A large Gothic cathedral with intricate stonework and pointed arches.
    York Minster
    7 min walk - 0.4 miles

Getting around

  • York Station
    9 min walk
  • Leeds (LBA-Leeds Bradford)
    42 min drive

Restaurants

  • Drift-In Cafe
    3 min walk
  • FortyFive Vinyl Café
    2 min walk
  • Nando's
    4 min walk
  • The Stone Roses Bar
    3 min walk
  • Golden Ball
    3 min walk

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Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Self parking on site (GBP 19.50 per night)
  • Limited onsite self parking

Food and drink

  • Full breakfast available for a fee 7:30 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 12.50 for adults and GBP 9.50 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Riverside Lounge
  • Royal Brasserie

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Multilingual staff

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (31 inch wide door)
  • High-pile carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk (44 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Built in 2000
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch smart TV with digital channels

More

  • Heating
  • Iron/ironing board on request
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately GBP 12.50 for adults and GBP 9.50 for children
  • Self parking fee: GBP 19.50 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking and high chair
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property class

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Frequently asked questions

Is The Queens Hotel & Victoria Cloisters pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for GBP 19.50 per night. Limited spots are available.

What time is check-in at The Queens Hotel & Victoria Cloisters?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at The Queens Hotel & Victoria Cloisters?

Check-out is at 10:00 AM.

Where is The Queens Hotel & Victoria Cloisters located?

Located in Bishophill, this hotel is within a 5-minute walk of St. Mary's Church and York City Walls. Shambles and York Minster are also within 15 minutes. York Station is 9 minutes by foot and York (QQY-York Train Station) is 9 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Queens Hotel & Victoria Cloisters Reviews

8.8

Excellent

9.0

Cleanliness

9.4

Location

9.0

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 513 out of 1002 reviews
Rating 8 - Good. 348 out of 1002 reviews
Rating 6 - Okay. 103 out of 1002 reviews
Rating 4 - Poor. 28 out of 1002 reviews
Rating 2 - Terrible. 10 out of 1002 reviews

Reviews

Verified review

6/10 Okay

Patricia

Liked: Cleanliness
Great location
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Nancy C.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location along the river and close to all of the attractions and shopping. Food was not the greatest but the room was very comfortable and large.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Jayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Great breakfast.hotel clean and tidy.onsite parking. Will definitely go back
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room nice restaurant and bar. Very quiet
Stayed 1 night in Aug 2026
Verified review

8/10 Good

julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love York! The hotel is a short walk from York Station and walkable distance to all the main attractions in York. Staff were pleasant and rooms wre spacious enough for luggage. Overall lovely stay and would definitely return again
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Arina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff are the best feature of this hotel, they really can’t do enough for you. They are lovely. Without their amazing staff this would be an ok hotel - the staff take it up several notches to a great hotel.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, super friendly and helpful staff and awesome breakfasts.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great for walking to all of the sites we wanted to see.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Yoshiko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. However, across the river was a disco... If you want to sleep well here, you need an earplug. Good breakfast.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room with a view of the canal. Close to everything. Many options for breakfast and very friendly staff.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious and comfortable
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central to the amenities and restaurants will return to this hotel .
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff where very friendly the room was clean and tidy breakfast was great it had a good choice and was hot the bar area is very comfortable
Stayed 3 nights in May 2026
Verified review

8/10 Good

janet

Liked: Cleanliness, staff & service
Disliked: Amenities
Good location for a one night stay, breakfast good quality food .
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast, lovely staff!
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, amenities
Great location,really nice room and the staff were so friendly and welcoming.
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our 3 night stay, had a room with a view of the river bridges and minster. 15 minutes tops walk from the station to the hotel, so handy, same to walk to the centre of the city, lots of choices of food and bars in the evening. Breakfast was really enjoyable and the staff were on top of organisation and maintaining the food on offer, we'd happily return, thank you
Stayed 3 nights in May 2026
Verified review

8/10 Good

MICHELE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first time staying in York. The room was average size. The food was good - not the best since it had limited varieties of food. Staff were friendly and helpful. The hotel was close to many places.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Claudine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was great, close location to centre and beautiful by the river. Did not like breakfast and only had one of the two I paid for but there are other locations near by for breakfast.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel Staff are very friendly, kind and helpful and welcoming. The staff also in the Restaurant are helpful friendly kind and welcoming. The Hotel is extremely clean and well maintained. The its next to river so you get a lovely view either from a room or outside. Definitely be going there again soon
Stayed 3 nights in May 2026
Verified review

8/10 Good

Zenab

Liked: Cleanliness, staff & service
Excellent location. Comfortable bed. Helpful and friendly staff.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Debra

Liked: Cleanliness, amenities, property conditions & facilities
Everything was fine. The location was very good for accessing the visitor areas of the city. The staff was professional although not overly friendly. The buffet was nice.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Elisabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The apartment was well equipped, comfortable, clean and in a great location so close to sites. A great find and the staff were genuinely welcoming and friendly.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent central location, room was clean with all standard features in working order. Morning buffet style breakfast was excellent with food freshly cooked and of good quality. A very nice two night stay - Thank you
Stayed 2 nights in Apr 2026