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Novotel York Centre

4.0 star property
Travelers start their day with an international breakfast before walking to Jorvik Viking Centre, then return to rejuvenate in the hotel's sauna or swimming pool

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Photo gallery for Novotel York Centre

Exterior - Novotel York Centre (York)
Restaurant - Novotel York Centre (York)
Family Double Room, 1 Queen Bed with Sofa bed | In-room safe, laptop workspace, blackout drapes, iron/ironing board - Novotel York Centre (York)
A modern interior with exposed ceilings, industrial lighting, and a central seating area with sofas and tables. - Novotel York Centre (York)
Bar (on property) - Novotel York Centre (York)
Located near York's historic city walls, Novotel York Centre offers international dishes at the Gourmet Bar. Guests can relax in the sauna, swim in the indoor pool, or enjoy views from the terrace. Practical amenities include dry cleaning services and luggage storage.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Executive Room, 1 Queen Bed with Sofa bed

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Executive Room, 1 Queen Bed with Sofa bed

  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Superior Room, 1 Queen Bed with Sofa bed

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Superior Room, 1 Queen Bed with Sofa bed

8.2 out of 10
Very good
(57 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Superior Room

A hotel room with two beds, a small table, two chairs, a large window with curtains, and a forest-themed wall.

Superior Room

9.2 out of 10
Wonderful
(9 reviews)
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed | In-room safe, laptop workspace, blackout drapes, iron/ironing board

Superior Room, 1 Queen Bed

8.8 out of 10
Excellent
(65 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Room, 1 Queen Bed with Sofa bed

Deluxe Room, 1 Queen Bed with Sofa bed | In-room safe, laptop workspace, blackout drapes, iron/ironing board

Deluxe Room, 1 Queen Bed with Sofa bed

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Junior Suite, 1 Queen Bed with Sofa bed

A modern hotel room with a flat-screen TV, a desk with a chair, a sofa with red cushions, and a patterned carpet.

Junior Suite, 1 Queen Bed with Sofa bed

7.2 out of 10
Good
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

Superior Room, 1 Queen Bed, Accessible

  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Family Double Room, 1 Queen Bed with Sofa bed

Family Double Room, 1 Queen Bed with Sofa bed | In-room safe, laptop workspace, blackout drapes, iron/ironing board

Family Double Room, 1 Queen Bed with Sofa bed

8.4 out of 10
Very good
(26 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

About the neighborhood

Located on the riverwalk, Novotel York Centre is in Fishergate, a neighborhood in York. Notable landmarks in the area include Shambles and York Minster. York Dungeon and Yorkshire Museum Gardens are also worth visiting. Visit our York travel guide
Map
Fishergate, York, England, YO10 4FD

What's nearby

  • Walmgate Bar in York
    York Barbican
    4 min walk - 0.3 miles
  • York City Walls
    York City Walls
    8 min walk - 0.4 miles
  • Shambles
    Shambles
    9 min walk - 0.5 miles
  • A christmas market stall
    York Christmas Market
    9 min walk - 0.5 miles
  • York Minster
    York Minster
    14 min walk - 0.8 miles

Getting around

  • York (QQY-York Train Station)
    5 min drive
  • Leeds (LBA-Leeds Bradford)
    55 min drive

Restaurants

  • The Postern Gate
    4 min walk
  • The Masons Arms
    3 min walk
  • Piccadilly Tap
    7 min walk
  • The Swan
    10 min walk
  • Khao San Rd
    9 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (GBP 19 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: GBP 18 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Gourmet Bar

Things to do

  • Indoor pool
  • Sauna
  • TV in common areas

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2,153 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • On the riverwalk
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Elevator
  • Handrails in stairways
  • Low-height view port in door
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1986
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Restaurant dining guides

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:30 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 40
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 40
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 18 per person
  • Self parking fee: GBP 19 per night
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 40 (subject to availability)
  • Late check-out fee: GBP 40 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Novotel York Centre have a pool?

Yes, this property has an indoor pool.

Is Novotel York Centre pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of GBP 20 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is available for GBP 19 per night.

What time is check-in at Novotel York Centre?

Check-in start time: 4:30 PM; Check-in end time: midnight. Early check-in is available for a fee of GBP 40 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Novotel York Centre?

Check-out is at 11:00 AM. Late check-out is available for GBP 40 (subject to availability).

Where is Novotel York Centre located?

Located in Fishergate, this hotel is within a 15-minute walk of York Barbican and Shambles. York Minster and University of York are also within 1 mi (2 km). York Station is 20 minutes by foot and York (QQY-York Train Station) is 21 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Novotel York Centre Reviews

8.6

Excellent

8.8

Cleanliness

8.6

Amenities

9.0

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 539 out of 1011 reviews
Rating 8 - Good. 301 out of 1011 reviews
Rating 6 - Okay. 113 out of 1011 reviews
Rating 4 - Poor. 35 out of 1011 reviews
Rating 2 - Terrible. 23 out of 1011 reviews

Reviews

Verified

10/10 Excellent

Penelope

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room and facilities
Stayed 1 night in Mar 2026
Verified

8/10 Good

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and well appointed. Restaurant food was of a good standard. Pool was clean but you can only book a 30min slot and there are only two changing cubicles.
Stayed 1 night in May 2026
Verified

8/10 Good

Vicki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for visiting York with kids. The room was spacious with 2 extra beds for broods and the swimming pool was lovely and clean. Would stay again
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool and sauna area was very clean and well kept. We enjoy our stay very much,room clean and comfortable, staff helpful and friendly.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfectly situated for a walk around York! Our room was clean, comfortable and bright. Breakfast was fresh with a wide selection of options available while other restaurant meals served well after a day of activity. Staff were friendly and happy to help with our enquiries. Would recommend this hotel.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Danyang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay here and the staff were very helpful. The room was clean and quiet. Overall very nice!!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly and helpful. Comfortable reception and dining area. Stayed on a one bed suite room which was good for a young family (2 adults, 2 children). Swimming pool recently renovated on 2024 and is a nice addition to the stay.
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Alison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was all good except the wifi did not work at all during my stay and the staff has nothing to offer as a back up. Not really ok in this day and age. In all other respects all the staff were very friendly and helpful The hotel is clean and modern and the pool area is lovely. Maybe just think about replacing the outside signage with the name of the hotel on it and give that area a coat of paint. It’s tired and a bit scruffy in comparison to the interiors and it’s the first thing you see on arrival.
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Lorna

Liked: Cleanliness, staff & service, amenities
Room was great, staff were friendly and helpful and the pool and sauna facilities were excellent.
Stayed 1 night in Feb 2026
Verified

8/10 Good

gillian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location , good price , good walking distance to sights. Only minus , is that the mattress need replacement
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Lisa

Clean room, helpful staff, comfy beds
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great breakfast selection
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and easy to get into the centre of York. The hotel also has plenty of parking, which is a real plus. That said, charging nearly £20 to park overnight feels a little steep, especially when you’re already staying at the hotel. Overall a convenient base, but the parking price does take the shine off slightly.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Robyn

Liked: Cleanliness, amenities, property conditions & facilities
Staff were very friendly and helpful. Room was spotless and very comfortable
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, amenities
Breakfast was really good. The swimming pool was a nice extra. Hotel is located in a convenient setting not far from the centre.
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Chris

Liked: Staff & service, amenities
The staff were lovely, the breakfast was great and the swimming pool excellent.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Alfredo S

Liked: Cleanliness, property conditions & facilities
The room was in great condition The staff was very friendly!
I’d like to say thank you and recognize Lilly pictured here with me in this photo. She was very sweet and kind. She offered many good suggestions for sightseeing and excellent recommendations for restaurants.
Stayed 9 nights in Dec 2025
Verified

10/10 Excellent

andrea

Liked: Cleanliness, amenities, property conditions & facilities
Clean and spacious room with excellent service and breakfast
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Svetoslav

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, 10min walk from centre of York. The staff is lovely, nice and clean room.
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Siri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable beds, good breakfast,
Stayed 1 night in Nov 2025
Verified

8/10 Good

Mary

Liked: Staff & service, amenities, property conditions & facilities
Pros- Good pool. Great breakfast with wide variety. Lovely restaurant staff. Lovely maintenance staff. Good location a little away from the centre. Some nice restaurants nearby. Plenty of space for paid parking. Comfy beds. Accomodates kids well. Cons- Sewage smell from basin. Reception staff seem a little more overwhelmed than other staff. Signs of wear all over the room - carpets, broken lamp, superficial damage/scratches to bathtub.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

MARTIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very modern shower and bedroom all looks quite new. Great breakfast options
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Vincent

Liked: Cleanliness, property conditions & facilities
Modern comfortable hotel with good breakfast. The staff were nice and friendly and bedroom was good.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Margaretha Theodora Maria

Liked: Cleanliness, amenities, property conditions & facilities
Everything. The staff were both pleasant and helpful. The hotel was within walking distance to the centre of town. The rooms were clean, bright and nicely laid out.
Stayed 5 nights in Feb 2026
Verified

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities
Room very nice, the location is great for York centre. The bonus is the car park owned by the hotel plenty of space.
Stayed 1 night in Dec 2025