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Malmaison York

4.0 star property
Hotel with 2 restaurants, 6-minute walk to York Minster

Choose dates to view prices

Photo gallery for Malmaison York

Rooftop terrace
Standard Double Room | 1 bedroom, in-room safe, desk, soundproofing
Reception
Restaurant
Banquet hall
Malmaison York sits in Bishophill's center, just steps from York Minster and City Walls. Guests can book aromatherapy spa treatments, sip cocktails at the bar, start their day with English breakfast, or dine at the restaurant after exploring the historic surroundings.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Air conditioning

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, in-room safe, desk, soundproofing

Standard Double Room

9.0 out of 10
Wonderful
(100 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Private bathroom
Hair dryer
  • 22 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Twin Room

Standard Twin Room | 1 bedroom, in-room safe, desk, soundproofing

Standard Twin Room

8.8 out of 10
Excellent
(19 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Private bathroom
Hair dryer
  • 27 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Room

Club Room | 1 bedroom, in-room safe, desk, soundproofing

Club Room

9.2 out of 10
Wonderful
(33 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Bathrobes
Private bathroom
  • 22 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Twin Room

Club Twin Room | 1 bedroom, in-room safe, desk, soundproofing

Club Twin Room

9.2 out of 10
Wonderful
(12 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Bathrobes
Private bathroom
  • 34 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Deluxe

Club Deluxe | 1 bedroom, in-room safe, desk, soundproofing

Club Deluxe

9.4 out of 10
Exceptional
(27 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Separate bathtub and shower
Hair dryer
  • 44 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for FAMILY SUITE

FAMILY SUITE | 1 bedroom, in-room safe, desk, soundproofing

FAMILY SUITE

8.8 out of 10
Excellent
(6 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Separate bathtub and shower
Hair dryer
  • 48 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite

Suite | 1 bedroom, in-room safe, desk, soundproofing

Suite

7.4 out of 10
Good
(3 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Separate bathtub and shower
Hair dryer
  • 54 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
2 ROUGIER STREET, York, England, YO90 1UU

What's nearby

  • York Christmas Market - 6 min walk - 0.4 miles
  • Jorvik Viking Centre - 6 min walk - 0.4 miles
  • York City Walls - 6 min walk - 0.4 miles
  • Shambles - 7 min walk - 0.4 miles
  • York Minster - 9 min walk - 0.5 miles

Getting around

  • York Station - 4 min walk
  • Leeds (LBA-Leeds Bradford) - 54 min drive

Restaurants

  • ‪Malmaison York - ‬1 min walk
  • ‪Society Lounge & Bar - ‬1 min walk
  • ‪House Of The Trembling Madness - ‬4 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪The Star Inn the City - ‬3 min walk

About this property

Malmaison York

Upscale hotel near York Minster
Near Shambles, Malmaison York provides dry cleaning/laundry services, a bar, and a gym. Be sure to enjoy a meal at the two on-site restaurants. Stay connected with free in-room WiFi.
Other perks include:
  • English breakfast (surcharge), self parking (surcharge), and a 24-hour front desk
  • A front-desk safe, concierge services, and luggage storage
  • Smoke-free premises, an elevator, and a banquet hall
  • Guest reviews give top marks for the dining options, breakfast, and central location
Room features
All 150 rooms feature comforts such as 24-hour room service and air conditioning, as well as perks like free WiFi and safes. Guest reviews highly rate the clean, comfortable rooms at the property.
More amenities include:
  • Bathrooms with free toiletries and hair dryers
  • 20-inch flat-screen TVs with cable channels
  • Wardrobes/closets, free infant beds, and electric kettles

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Self parking on site (GBP 27.50 per night)
  • Limited onsite parking

Food and drink

  • English breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 27 for adults and GBP 13 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Chez Mal Brasserie
  • Sora Sky Bar

Things to do

  • Gym

Family friendly

  • In-room crib
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Accessibility

  • Elevator

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 20-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Late check-in fee for check-in between 11:00 AM and 2:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday and Tuesday:
  • Bar/lounge
  • Full-service spa

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 27 for adults and GBP 13 for children
  • Self parking fee: GBP 27.50 per night
  • Pet fee: GBP 25 per pet, per night
  • Service animals are exempt from fees
  • Late check-in fee for check-in between 11:00 AM and 2:00 PM

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and onsite parking
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector

Property is also known as

Malmaison York York
Malmaison York Hotel
Malmaison York Hotel York

Frequently asked questions

Is Malmaison York pet-friendly?

Yes, this hotel allows dogs (limit 1 total). There's a fee of GBP 25 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Malmaison York?

Self parking is available for GBP 27.50 per night. Limited spots are available.

What time is check-in at Malmaison York?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available from 11:00 AM–2:00 PM for a fee.

What time is check-out at Malmaison York?

Check-out is at 11:00 AM.

Where is Malmaison York located?

Located in Bishophill, this hotel is within a 10-minute walk of Yorkshire Museum Gardens, York Minster, and Shambles. York Central Library and St. Wilfrid's Catholic Church are also within 5 minutes. York Station and York (QQY-York Train Station) are within a 5-minute walk.

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Malmaison York Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 776 out of 1320 reviews
Rating 8 - Good. 334 out of 1320 reviews
Rating 6 - Okay. 128 out of 1320 reviews
Rating 4 - Poor. 57 out of 1320 reviews
Rating 2 - Terrible. 25 out of 1320 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ian

Liked: Staff & service, amenities, property conditions & facilities
Spacious room, excellent shower facilities. Comfortable bed. Excellent breakfast - restaurant for evening meals also very good.
Stayed 3 nights in Oct 2025

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great views and excellent roof top bar
Stayed 1 night in Oct 2025

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a really nice place to stay
Stayed 1 night in Sep 2025

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay here. Handy location, walk to all the sights. Helpful staff. Bid for an upgrade for a bigger room which was worth the £60
Stayed 2 nights in Oct 2025

10/10 Excellent

Hui

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location. The room is pretty good.
Stayed 2 nights in Sep 2025

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Myself and my sister paid for my mam and her husband to stay overnight. Mam explained that the hotel was beautiful, staff were very helpful and breakfast was amazing. Mam has said she will be back as she had a lovely time
Stayed 1 night in Oct 2025

8/10 Good

Laura

Liked: Cleanliness, staff & service
Clean, comfortable room with good facilities. Staff friendly and helpful. Room very cold even with heating on high. Some noise from adjoining rooms.
Stayed 1 night in Oct 2025

8/10 Good

jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checking in very easy and extremely friendly room very modern and comfortable only drawback room was at front of hotel and very noisey in early hours with people shouting and screaming. But on the wjole very good 5 mins from train and 5 mins walk into center would recommend
Stayed 2 nights in Sep 2025

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Malmaison Great hotel

We had the standard room which was fine nice and clean, bed very comfy, roof bar and food on roof bar was delicious, all staff in hotel were super friendly, breakfast was amazing, worth every penny. Will definitely stay here on our next visit to York👍
Stayed 2 nights in Jul 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great overall stay.

Loved our two night stay. Lovely room, bar and breakfast areas. Rooftop bar was an added bonus. Breakfast was really lively and all sraf very attentive. Great location. Would highly recommend.
Stayed 2 nights in Jul 2025

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Apr 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyable brief stay

Was pleasantly surprised by hotel, room was nice, rooftop bar a bonus although there was an unpleasant smell drifting into rooftop from somewhere. Breakfast service and food was excellent. Would stay again and hope the smell was a one off
Stayed 1 night in Jul 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is well located for a stay in York, convenient for the train station and also for access to the city centre. It was clean and the room was well appointed. Lovely roof top bar giving a view across the city. Breakfast was good.
Stayed 1 night in Jul 2025

10/10 Excellent

Andres Gonzalo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast, great French pastrie, rooms are nice and clean, and staff is very friendly and helpful.
Stayed 2 nights in May 2025

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay the staff were very helpful nothing to complain about thank you
Stayed 1 night in May 2025

10/10 Excellent

Alexandria

Liked: Cleanliness, amenities, property conditions & facilities
Our stay was fantastic. The bed was super comfortable, the hotel is dog friendly and has a great little doggy package. Very great location, quiet at night! 10/10 recommend this place
Stayed 1 night in Jun 2025

10/10 Excellent

Glyn

Liked: Cleanliness, amenities, property conditions & facilities
A very convenient location, comfortable room, helpful staff. The Sora bar is a great place for a cocktail, and the ground floor bar is good as well.
Stayed 2 nights in May 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Malmaison a great place to stay!

I love Malmaison - you know what to expect and the standard is always great. We always stay here when we come to York, it never disappoints
Stayed 1 night in May 2025

10/10 Excellent

Doreen

Liked: Amenities
The hotel was great , very clean, modern & a few minutes walk from the station and the surrounding areas re- shops & pubs , restaurants. . All staff were extremely helpful & pleasant. Only thing I would say is more choice on their menu for main meal. However, everything was cooked to perfection including breakfast . Had a lovely stay .
Stayed 1 night in Jun 2025

2/10 Terrible

George

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

Stay in The Grand

Hotel is not as advertised, facilities cannot be used as displayed. Attitude is poor from staff members; should’ve stayed in The Grand.
Stayed 1 night in Jul 2025

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Modern and comfortable interior. Staff very pleasant and helpful
Stayed 1 night in Apr 2025

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Strongly recommend for an anniversary

Lovely hotel and they really made it special for our anniversary
Stayed 1 night in Mar 2025

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities
The club deluxe room was excellent, very spacious
Stayed 2 nights in Mar 2025

8/10 Good

Louize

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location
Stayed 2 nights in Dec 2024

8/10 Good

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, clean and polite staff. Lovely breakfasts, slightly expensive.
Stayed 1 night in Feb 2025

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