See all properties

Malmaison York

4.0 star property
Eco-certified hotel with 2 restaurants and a fitness center

Choose dates to view prices

Photo gallery for Malmaison York

Rooftop terrace
Restaurant
Standard Double Room | 1 bedroom, in-room safe, desk, soundproofing
Banquet hall
Reception

Popular amenities

  • Air conditioning
  • Bar
  • Room service

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, in-room safe, desk, soundproofing

Standard Double Room

9.0 out of 10
Wonderful
(95 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
  • 22 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for FAMILY SUITE

FAMILY SUITE | 1 bedroom, in-room safe, desk, soundproofing

FAMILY SUITE

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Hair dryer
Bathrobes
  • 48 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite

Suite | 1 bedroom, in-room safe, desk, soundproofing

Suite

7.0 out of 10
Good
(2 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Hair dryer
Bathrobes
  • 54 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room

Club Room | 1 bedroom, in-room safe, desk, soundproofing

Club Room

9.2 out of 10
Wonderful
(26 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Bathrobes
Private bathroom
  • 22 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Twin Room

Standard Twin Room | 1 bedroom, in-room safe, desk, soundproofing

Standard Twin Room

8.6 out of 10
Excellent
(17 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
  • 27 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Deluxe

Club Deluxe | 1 bedroom, in-room safe, desk, soundproofing

Club Deluxe

9.2 out of 10
Wonderful
(22 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Hair dryer
Bathrobes
  • 44 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Twin Room

Club Twin Room | 1 bedroom, in-room safe, desk, soundproofing

Club Twin Room

9.2 out of 10
Wonderful
(11 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Bathrobes
Private bathroom
  • 34 sq m
  • Sleeps 3
  • 2 Twin Beds

Similar properties

Exterior

The Milner York

  • Pool
  • Hot Tub
  • Pet friendly
  • Free WiFi
8.6 out of 10, Excellent, 1,480 reviews
The Milner York

About the neighborhood

Map
2 ROUGIER STREET, York, England, YO90 1UU

What's nearby

  • York Christmas Market - 6 min walk - 0.4 miles
  • Jorvik Viking Centre - 6 min walk - 0.4 miles
  • York City Walls - 6 min walk - 0.4 miles
  • Shambles - 7 min walk - 0.4 miles
  • York Minster - 9 min walk - 0.5 miles

Getting around

  • York Station - 4 min walk
  • Leeds (LBA-Leeds Bradford) - 54 min drive

Restaurants

  • ‪House Of The Trembling Madness - ‬4 min walk
  • ‪Society Lounge Bar - ‬1 min walk
  • ‪Red Chilli Authentic Chinese - ‬2 min walk
  • ‪The Garden Room - ‬4 min walk
  • ‪PizzaExpress - ‬3 min walk

About this property

Malmaison York

Upscale eco-certified hotel near York Minster
Close to Shambles and Jorvik Viking Centre, Malmaison York provides dry cleaning/laundry services, a bar, and a gym. Be sure to enjoy a meal at the two on-site restaurants. Stay connected with free in-room WiFi.
Other perks include:
  • English breakfast (surcharge), self parking (surcharge), and a 24-hour front desk
  • A front-desk safe, smoke-free premises, and concierge services
  • A banquet hall, an elevator, and luggage storage
  • Guest reviews give top marks for the dining options, breakfast, and central location
Room features
All 150 rooms feature comforts such as 24-hour room service and air conditioning, as well as perks like free WiFi and safes. Guest reviews highly rate the clean, comfortable rooms at the property.
More amenities include:
  • Bathrooms with free toiletries and hair dryers
  • 20-inch flat-screen TVs with cable channels
  • Wardrobes/closets, free infant beds, and electric kettles

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Self parking on site (GBP 27.50 per night)
  • Limited onsite parking

Food and drink

  • English breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 27 for adults and GBP 13 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Chez Mal Brasserie
  • Sora Sky Bar

Things to do

  • Gym

Family friendly

  • In-room crib
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Accessibility

  • Elevator

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 20-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Late check-in fee for check-in between 11:00 AM and 2:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday and Tuesday:
  • Bar/lounge
  • Full-service spa

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 27 for adults and GBP 13 for children
  • Self parking fee: GBP 27.50 per night
  • Pet fee: GBP 25 per pet, per night
  • Service animals are exempt from fees
  • Late check-in fee for check-in between 11:00 AM and 2:00 PM

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and onsite parking
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector

Property is also known as

Malmaison York York
Malmaison York Hotel
Malmaison York Hotel York

Frequently asked questions

Is Malmaison York pet-friendly?

Yes, this hotel allows dogs (limit 1 total). There's a fee of GBP 25 per pet, per night. Service animals are exempt from fees.

How much is parking at Malmaison York?

Self parking is available for GBP 27.50 per night. Limited spots are available.

What time is check-in at Malmaison York?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available from 11:00 AM–2:00 PM for a fee.

What time is check-out at Malmaison York?

Check-out is at 11:00 AM.

Where is Malmaison York located?

Located in Bishophill, this eco-certified hotel is within a 10-minute walk of Yorkshire Museum Gardens, York Minster, and Shambles. York Central Library and St. Wilfrid's Catholic Church are also within 5 minutes. York Station and York (QQY-York Train Station) are within a 5-minute walk.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Malmaison York Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 774 out of 1333 reviews
Rating 8 - Good. 347 out of 1333 reviews
Rating 6 - Okay. 130 out of 1333 reviews
Rating 4 - Poor. 56 out of 1333 reviews
Rating 2 - Terrible. 26 out of 1333 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely three days in York, the hotel was great and staff very welcoming. The hotel was clean, good food and convenient for pubs, shopping and historical sites.
Stayed 2 nights in Jul 2025

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful hotel! It was quiet and the amenities were fabulous. We would definitely stay again if we were back in York.
Stayed 1 night in Jun 2025

8/10 Good

KATE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for train station and getting around city centre
Stayed 1 night in Jul 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is well located for a stay in York, convenient for the train station and also for access to the city centre. It was clean and the room was well appointed. Lovely roof top bar giving a view across the city. Breakfast was good.
Stayed 1 night in Jul 2025

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Apr 2025

8/10 Good

Liam

Liked: Property conditions & facilities
Hotel is in a great location, the hotel it's self is brilliant very modern and clean not many staff about to comment on t
Stayed 1 night in Jun 2025

10/10 Excellent

Kazuko

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean , quiet and
Stayed 2 nights in May 2025

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel
Stayed 3 nights in May 2025

8/10 Good

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent position as a base in York in easy walking distance of all attractions
Stayed 1 night in May 2025

10/10 Excellent

MICHAEL

Liked: Cleanliness, amenities, property conditions & facilities
Nice location, walkable to everything.
Stayed 1 night in May 2025

8/10 Good

Jaqui

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were great and hotel centrally located
Stayed 4 nights in May 2025

10/10 Excellent

Alexandria

Liked: Cleanliness, amenities, property conditions & facilities
Our stay was fantastic. The bed was super comfortable, the hotel is dog friendly and has a great little doggy package. Very great location, quiet at night! 10/10 recommend this place
Stayed 1 night in Jun 2025

10/10 Excellent

Andres Gonzalo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast, great French pastrie, rooms are nice and clean, and staff is very friendly and helpful.
Stayed 2 nights in May 2025

10/10 Excellent

Pauline

Liked: Cleanliness, amenities, property conditions & facilities
Loved this hotel - perfect location & beautiful hotel
Stayed 1 night in Mar 2025

10/10 Excellent

richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay at the hotel, the bed was very comfortable and the room was clean and practical. Ideal location for the train station. Staff were friendly and a big shout out to Marcus last night, he makes the best espresso martini. Thank you for making our night.
Stayed 1 night in Jul 2025

10/10 Excellent

Glyn

Liked: Cleanliness, amenities, property conditions & facilities
A very convenient location, comfortable room, helpful staff. The Sora bar is a great place for a cocktail, and the ground floor bar is good as well.
Stayed 2 nights in May 2025

10/10 Excellent

Doreen

Liked: Amenities
The hotel was great , very clean, modern & a few minutes walk from the station and the surrounding areas re- shops & pubs , restaurants. . All staff were extremely helpful & pleasant. Only thing I would say is more choice on their menu for main meal. However, everything was cooked to perfection including breakfast . Had a lovely stay .
Stayed 1 night in Jun 2025

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel, staff and breakfast
Stayed 1 night in Apr 2025

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Modern and comfortable interior. Staff very pleasant and helpful
Stayed 1 night in Apr 2025

10/10 Excellent

Anneliese

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bar and dining staff were very helpful and friendly. Room was really nice A bit disappointing that reception were not able to allow us to get into our room an hour early to change clothes for an event we were attending just after 3. Surely there would have been rooms available by 2pm?
Stayed 1 night in Jul 2025

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good room with helpful staff Excellent breakfast
Stayed 1 night in Mar 2025

10/10 Excellent

Ella

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay, would book again if in York! Super quick and easy walk from the train station, very convenient! Easily walkable to everywhere in town! I felt very safe as a young solo female traveller
Stayed 1 night in Apr 2025

8/10 Good

Alexandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Upgraded the room and it was worth it.
Stayed 1 night in Apr 2025

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service
Staff all very friendly and helpful from reception to restaurant staff Food was excellent and of a high quality . This was from the set price menu The room was well equipped and comfortable
Stayed 2 nights in Apr 2025

10/10 Excellent

Rachel

Liked: Cleanliness, property conditions & facilities, room comfort

Great location

Excellent location, near to train station and town centre. Club room ideal. Roof terrace good. Would definitely stay again.
Stayed 1 night in Apr 2025