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Malmaison York

4.0 star property
Travelers enjoy fine dining and spa treatments at this centrally located hotel, where relaxation meets urban convenience in historic York

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Photo gallery for Malmaison York

An outdoor seating area with modern furniture and a view of a historic building in the background. - Malmaison York (York)
A modern bar area with a long counter, blue patterned chairs, and a view of the city. - Malmaison York (York)
A modern lobby with a staircase, seating areas, a reception desk, and a large chandelier. - Malmaison York (York)
A modern restaurant with high ceilings, exposed beams, and a mix of seating styles including booths and tables. - Malmaison York (York)
A modern building with a clock on the facade, a prominent entrance, and a surrounding urban street scene. - Malmaison York (York)
Malmaison York sits in Bishophill's center, just steps from York Minster and City Walls. Guests can book aromatherapy spa treatments, sip cocktails at the bar, start their day with English breakfast, or dine at the restaurant after exploring the historic surroundings.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Standard Double Room

A modern hotel room with a bed, a desk, a chair, a bathroom, and large windows with a view of buildings.

Standard Double Room

9.0 out of 10
Wonderful
(119 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Standard Twin Room

A hotel room with two beds, a large window with a city view, a plant on a side table, and a blue accent wall.

Standard Twin Room

8.8 out of 10
Excellent
(23 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Club Room

A modern hotel room with a large bed, a small side table with a plant, a large mirror, and abstract art on the wall.

Club Room

9.2 out of 10
Wonderful
(45 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Club Twin Room

A hotel room with a large bed, a desk, a chair, and a view of a cathedral through the window.

Club Twin Room

9.4 out of 10
Exceptional
(17 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Club Deluxe

A modern living room with a sofa, a chair, a coffee table, and a dining area with a counter and cabinets.

Club Deluxe

9.4 out of 10
Exceptional
(33 reviews)
  • 44 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for FAMILY SUITE

A modern hotel room with a large bed, a sofa, a view of the outdoors, and a decorative headboard.

FAMILY SUITE

9.0 out of 10
Wonderful
(7 reviews)
  • 48 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite

A modern hotel room with a flat-screen TV, a bed, a sofa, a red cabinet, and a potted plant.

Suite

8.0 out of 10
Very good
(6 reviews)
  • 54 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Club Room

A modern hotel room with a large bed, a small side table with a plant, a large window, and abstract wall art.

Club Room

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Club Deluxe Room

A modern hotel room with a desk, a bed, a sofa, and a round table.

Club Deluxe Room

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

DOUBLE CLUB KING BED

  • Sleeps 4
  • Free WiFi

About the neighborhood

Located in York, Malmaison York is in the city center. Notable landmarks in the area include York Minster and York City Walls. Looking to enjoy an event or a game while in town? See what's happening at York Barbican or Bootham Crescent Stadium. Guests love the hotel's central location. Visit our York travel guide
Map
2 ROUGIER STREET, York, England, YO90 1UU

What's nearby

  • A market stall with illuminated star decorations and a sign listing prices.
    York Christmas Market
    7 min walk - 0.4 miles
  • A historic cityscape with a prominent cathedral, a bridge, and a mix of traditional and modern buildings.
    York City Walls
    7 min walk - 0.4 miles
  • A narrow street with brick buildings, a shop with a glass display, and a sign for a museum.
    Shambles
    9 min walk - 0.5 miles
  • A large Gothic cathedral with intricate stonework and pointed arches.
    York Minster
    11 min walk - 0.6 miles
  • Micklegate Bar
    4 min walk - 0.3 miles

Getting around

  • York Station
    4 min walk
  • Leeds (LBA-Leeds Bradford)
    64 min drive

Restaurants

  • York Tap
    4 min walk
  • House Of The Trembling Madness
    4 min walk
  • Malmaison York
    1 min walk
  • Costa Coffee
    3 min walk
  • Duke of York
    4 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Limited onsite parking

Food and drink

  • English breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 27 for adults and GBP 13 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Chez Mal Brasserie
  • Sora Sky Bar

Things to do

  • Gym

Family friendly

  • In-room crib
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Accessibility

  • Elevator

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 20-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Late check-in fee for check-in between 11:00 AM and 2:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday and Tuesday:
  • Bar/lounge
  • Full-service spa

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 27 for adults and GBP 13 for children
  • Pet fee: GBP 25 per pet, per night
  • Service animals are exempt from fees
  • Late check-in fee for check-in between 11:00 AM and 2:00 PM

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and onsite parking
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector

Frequently asked questions

Is Malmaison York pet-friendly?

Yes, this hotel allows dogs (limit 1 total). There's a fee of GBP 25 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Limited spots are available.

What time is check-in at Malmaison York?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available from 11:00 AM–2:00 PM for a fee.

What time is check-out at Malmaison York?

Check-out is at 11:00 AM.

Where is Malmaison York located?

Located in Bishophill, this hotel is within a 10-minute walk of Yorkshire Museum Gardens, York Minster, and York City Walls. Shambles is 0.4 mi (0.7 km) away. York Station and York (QQY-York Train Station) are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Malmaison York Reviews

8.8

Excellent

9.2

Cleanliness

9.0

Amenities

9.0

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 753 out of 1302 reviews
Rating 8 - Good. 326 out of 1302 reviews
Rating 6 - Okay. 141 out of 1302 reviews
Rating 4 - Poor. 52 out of 1302 reviews
Rating 2 - Terrible. 30 out of 1302 reviews

Reviews

Verified review

6/10 Okay

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and we had booked parking which was great.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

SANDRA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central to everything it was very good and easy to get to and it was near the train station we loved our stay ❤️
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, well maintained hotel with friendly staff. Excellent breakfast
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good property well specified and helpful staff. prime location for walking into York city centre, close to all best attractions.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

satinder

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property, great location, close to everything, highly recommended.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed there three times now. The location is ideal. Parking is awful but it is what it is. Food I. The restaurant was excellent and the food great.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely comfortable hotel in a great location. Handy for station and York centre.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Chloe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and room. Staff for very helpful.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely stay here very close to the railway station and York city centre. We also opted out of having our room cleaned daily and got rewarded with drink vouchers which came in very handy for cocktails up in the roof bar/restaurant!
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Bri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff were great, room very spacious would definitely stay again
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was lovely
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Morgan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was great and we enjoyed the rooftop bar. It’s a convenient location, lots of good local restaurants. Only qualms were the pillows (could not get comfy at all - weird texture) and the noise from the construction next door waking me up around 8am. Overall I’d stay again (but bring my own pillows).
Stayed 1 night in May 2026
Verified review

8/10 Good

Elaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, rooms were quiet, staff very helpful. Would stay again
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, efficient and great location.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were very spacious and clean . Breakfast was superb couldn’t fault it. Location very easy to get to from the train station
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff - rooms very well styled and had lots of extra design touches which were appreciated
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, lovely staff, lots of amenities and fabulous rooftop restaurant. Struggled to reach hotel by phone and also the sheet for the accessible shower was stained and the floor was stained.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast very nice, we had the half board option so evening meal also really good, very close to all amenities and shops.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Vishal

Liked: Cleanliness, staff & service, amenities
Great food, lovely stay will be back again
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

james

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We didn’t have Breakfast this time , It’s a lovely modern hotel with great staff, Everything we required was within walking distance , sadly no discounts available now from the NCP car park close by(£40) for 24hrs , You would need to book early for hotel parking as they only have 7 places
Stayed 1 night in May 2026
Verified review

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a wonderful stay during our British vacation. Room upgrade was outstanding and the staff was excellent. Room was trendy and clean. Accessible toilets were on a half-floor above the lobby, requiring a chair elevator to be deployed each tme by staff, which was inconvenient but their novel solution was to be commended (The staircase literally becomes a lift)
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location for railway and town
Stayed 1 night in Mar 2026
Verified review

8/10 Good

jodie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family room was lovey, beds so comfy
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice a big, clean with excellent facilities. Breakfast was lovely with a big choice. The staff were so friendly and couldn’t do enough. Will definitely be back!!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A gem of a hotel for meeting up with friends. A short walk from the railway station and a great position for York centre -a perfect position for our needs! Super friendly staff, lovely room, cosy areas to sit in the bar and delicious food in the restaurant. We shall return!
Stayed 1 night in Apr 2026