Is Heart of the City - Free Parking pet-friendly?

No, pets are not allowed at this property.

How much is parking at Heart of the City - Free Parking?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Heart of the City - Free Parking?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Where is Heart of the City - Free Parking located?

Located in City Centre, this apartment building is steps from York Christmas Market and Shambles. Coppergate Shopping Centre and Jorvik Viking Centre are just steps away. York Station is 11 minutes by foot and York (QQY-York Train Station) is 12 minutes.

About the neighborhood

City Centre, a neighborhood in York, is home to this apartment. Shambles and York Minster are notable landmarks, and if an activity is on the agenda, check out York Racecourse. Looking to enjoy an event or a game while in town? See what's happening at York Barbican or Bootham Crescent Stadium.

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8/10 Good

Robert

Apr 16, 2023

Liked: Cleanliness, room comfort

Disliked: Communication

Place was great. Location spot on. Communication wasn’t great. Codes had been changed. Wasn’t told so had to ring up.

Stayed 1 night in Apr 2023

4/10 Poor

Gemma

Jul 11, 2024

Disliked: Cleanliness, room comfort

Give this one a miss

Although free parking is available, it is not on site parking, it's a 7 minute walk away. Access into the property is on the first floor (up a flight of stairs because the lift is out of order). The bedroom and bathroom are down a narrow spiral staircase, so I wouldn't recommend for anyone with mobility issues. The booklet in the apartment states that complimentary gin and tonic is available, that was not the case. The fridge/freezer was switched off at the wall and the power was in a hidden spot behind the microwave (same for the washing machine). There was an empty washing capsule box, so no washing facilities really unless you take your own detergent on holiday with you. Cleanliness was poor, it felt like staying in a student share house where the occupants are at a stalemate about the cleaning schedule. The only good thing was the location, very central. Overall, I wouldn't recommend.

Stayed 2 nights in Jul 2024

2/10 Terrible

Nicolas

Jun 1, 2025

Disliked: Cleanliness, property conditions & facilities

First off a little delay in communicating check in instructions. The location is down some narrow alleyways. There are 6 lock boxes for keys, so that took a little figuring out. Kind of like going to an escape room but in reverse. Once inside the smell hits you. Bachelor party vibes. The smell of urine or vomit covered by sanitizer scent. And that was just the entry to the building. Up some stairs that are either stained with blood or someone’s beverage. Upon entry to the apartment things seemed a little better but soon we would realize the flaws. The upstairs is fine and the sofa bed worked. Extra linens were available as well as a second bathroom. Now, to the dungeon. Down a very narrow spiral staircase the main bedroom is found as well as the bathroom with a shower. Regarding the bathroom the floor tiles felt to be collapsing under our weight. The smell of mold and moisture also gets stronger down there. The tub had a continuous leak of the hot water which was concerning as there is a sign upon entering the apartment mentioning a small water heater. With some finagling I was able to get it to stop. Entering the dark and musty bedroom you find more stains and carpet lifting up around the edges. I imagine the mold smell has something to do with what is underneath the carpet. The bed was fine and bedding was clean. Wash machine has mold growing in the soap dispenser so after that I booked at The Grand York Hotel. This is a bachelor party sleeping quarters.

Stayed 3 nights in May 2025

4/10 Poor

Ruby

Apr 27, 2024

Liked: Cleanliness

Disliked: Room comfort, communication

Stayed 2 nights in Apr 2024

2/10 Terrible

lee

Dec 17, 2022

Liked: Cleanliness

Disliked: Communication

Stayed 1 night in Dec 2022

10/10 Excellent

Verified traveler

Nov 18, 2021

Liked: Cleanliness, room comfort, communication

Beautiful and convenient

Lovely place, has everything needed and beautiful. Super convenient. The only real thing to improve would be the mattress.

Stayed 2 nights in Nov 2021

2/10 Terrible

Sean

Jul 27, 2021

Disliked: Cleanliness, room comfort, communication

Worst Property I Have Ever Stayed At!

One of the worst experiences we have had. Had to sweep the crumbs off the couch. Tables and floors were filthy. No hot water. The entire bath mat was covered in mold underneath. Used dental floss was in the bathroom. Empty candy wrapper by nightstand. Apartment was old and unlike the pictures. Very small. The location is decent. When we instantly complained through Hotels.com, the property owners refused to help at all or offer any refund. RUN from this property.

Stayed 1 night in Jul 2021

Heart of the City - Free Parking

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