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DoubleTree by Hilton York

4.0 star property
Hotel with a restaurant, 5-minute walk to Shambles

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Photo gallery for DoubleTree by Hilton York

Exterior - DoubleTree by Hilton York (York)
Coffee shop - DoubleTree by Hilton York (York)
Reception - DoubleTree by Hilton York (York)
Junior Suite, 1 King Bed, Non Smoking | In-room safe, individually decorated, desk, blackout drapes - DoubleTree by Hilton York (York)
Cafe - DoubleTree by Hilton York (York)
Located close to York Minster and Shambles, DoubleTree by Hilton York provides a free daily manager's reception, a terrace, and a coffee shop/cafe. The on-site local cuisine restaurant, The Yorkshire bar & grill, offers breakfast, lunch, dinner, light fare, and kids' meals. In addition to a garden and dry cleaning/laundry services, guests can connect to free in-room WiFi, with speed of 25+ Mbps.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Gym
  • Parking available

Room options

Available filters for rooms
Showing 20 of 20 rooms

Junior Suite

  • Sleeps 3

Cozy Double Room

  • Sleeps 2

Two Double Room

  • Sleeps 4

Duplex Double Room

  • Sleeps 2

View all photos for Two Room Family Room

Bathroom | Combined shower/tub, designer toiletries, hair dryer, towels

Two Room Family Room

  • Sleeps 4

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking | In-room safe, individually decorated, desk, blackout drapes

Deluxe Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(15 reviews)

Highlights

Individually decorated
Heating
Free cribs/infant beds
TV
Blackout drapes/curtains
Designer toiletries
Private bathroom
Hair dryer
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking | In-room safe, individually decorated, desk, blackout drapes

Junior Suite, 1 King Bed, Non Smoking

Highlights

Individually decorated
Heating
Free cribs/infant beds
TV
Blackout drapes/curtains
Shower/tub combination
Designer toiletries
Hair dryer
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Double Bed

Room, 1 Double Bed | In-room safe, individually decorated, desk, blackout drapes

Room, 1 Double Bed

7.4 out of 10
Good
(26 reviews)

Highlights

Individually decorated
Heating
Free cribs/infant beds
TV
Blackout drapes/curtains
Designer toiletries
Private bathroom
Hair dryer
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed (Cosy Room)

In-room safe, individually decorated, desk, blackout drapes

Room, 1 Double Bed (Cosy Room)

7.8 out of 10
Good
(28 reviews)

Highlights

Individually decorated
Heating
Free cribs/infant beds
TV
Blackout drapes/curtains
Designer toiletries
Private bathroom
Hair dryer
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed (Duplex)

Room, 1 Double Bed (Duplex) | In-room safe, individually decorated, desk, blackout drapes

Room, 1 Double Bed (Duplex)

Highlights

Individually decorated
Heating
Free cribs/infant beds
TV
Blackout drapes/curtains
Designer toiletries
Private bathroom
Hair dryer
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

In-room safe, individually decorated, desk, blackout drapes

Family Room

Highlights

Individually decorated
Heating
Free cribs/infant beds
TV
Blackout drapes/curtains
Designer toiletries
Private bathroom
Hair dryer
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Room (2 Rooms)

In-room safe, individually decorated, desk, blackout drapes

Family Room (2 Rooms)

Highlights

Individually decorated
Heating
Free cribs/infant beds
TV
Blackout drapes/curtains
Designer toiletries
Private bathroom
Hair dryer
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds

Room, 2 Double Beds | In-room safe, individually decorated, desk, blackout drapes

Room, 2 Double Beds

8.4 out of 10
Very good
(12 reviews)

Highlights

Individually decorated
Heating
Free cribs/infant beds
TV
Blackout drapes/curtains
Designer toiletries
Private bathroom
Hair dryer
  • Sleeps 4
  • 2 Double Beds

View all photos for Twin Room

Twin Room | In-room safe, individually decorated, desk, blackout drapes

Twin Room

8.4 out of 10
Very good
(15 reviews)

Highlights

Individually decorated
Heating
Free cribs/infant beds
TV
Blackout drapes/curtains
Designer toiletries
Private bathroom
Hair dryer
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 Double Bed, Accessible

In-room safe, individually decorated, desk, blackout drapes

Room, 1 Double Bed, Accessible

Highlights

Individually decorated
Heating
Free cribs/infant beds
TV
Blackout drapes/curtains
Designer toiletries
Private bathroom
Hair dryer
  • Sleeps 2
  • 1 Double Bed

Twin Room

  • Sleeps 2

Deluxe King Room

  • Sleeps 2

Accessible Queen Room

  • Sleeps 2

View all photos for Accessible Twin Room

In-room safe, individually decorated, desk, blackout drapes

Accessible Twin Room

  • Sleeps 2

Family Room

  • Sleeps 3

About the neighborhood

Located in The Groves, a neighborhood in York, DoubleTree by Hilton York is in the entertainment district and near a train station. Jorvik Viking Centre and Merchant Adventurers' Hall are cultural highlights, and some of the area's notable landmarks include York Minster and Shambles. Don't miss out on a visit to York Dungeon.
Visit our York travel guideOpens in a new window
Map
St Maurices Road, York, England, YO31 7JA

What's nearby

  • York St. John University - 3 min walk - 0.2 miles
  • York Minster - 6 min walk - 0.4 miles
  • Shambles - 6 min walk - 0.4 miles
  • Jorvik Viking Centre - 9 min walk - 0.5 miles
  • York Dungeon - 10 min walk - 0.6 miles

Getting around

  • York Station - 15 min walk
  • Leeds (LBA-Leeds Bradford) - 57 min drive

Restaurants

  • ‪200 Degrees Coffee - ‬5 min walk
  • ‪The York Roast Co - ‬5 min walk
  • ‪St Anthony's Hall Garden - ‬4 min walk
  • ‪Black Swan Inn - ‬5 min walk
  • ‪Ambiente - ‬2 min walk

About this property

DoubleTree by Hilton York

Upscale hotel near Shambles
Located close to York Minster and Merchant Adventurers' Hall, DoubleTree by Hilton York provides a free daily manager's reception, a terrace, and a coffee shop/cafe. The on-site local cuisine restaurant, The Yorkshire bar & grill, offers breakfast, lunch, dinner, light fare, and kids' meals. Free in-room WiFi, with speed of 25+ Mbps, is available to all guests, along with a garden and dry cleaning/laundry services.
You'll also enjoy perks such as:
  • Full breakfast (surcharge), self parking (surcharge), and an electric car charging station
  • A banquet hall, multilingual staff, and concierge services
  • A 24-hour front desk, coffee/tea in the lobby, and a front-desk safe
  • Guest reviews give top marks for the helpful staff
Room features
All 143 individually decorated rooms have thoughtful touches such as 24-hour room service and laptop-compatible safes, in addition to amenities like free WiFi. Guest reviews highly rate the clean rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with designer toiletries and shower/tub combinations
  • 49-inch TVs with digital channels
  • Free infant beds, electric kettles, and heating

Similar properties

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8.6 out of 10, Excellent, 1,004 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Uncovered self parking on site (GBP 25 per day)

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 14.95 for adults and GBP 7.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • The Yorkshire bar & grill
  • Yorkshire Cafe

Things to do

  • 24-hour gym

Family friendly

  • In-room crib
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 4 meeting rooms
  • Business center

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 49-inch TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Individual decor
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15.00 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 14.95 for adults and GBP 7.50 for children
  • Uncovered self parking fee: GBP 25 per day
  • Pet fee: GBP 15.00 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Monkbar Hotel York
Monkbar York
Monkbar
Hotel Monkbar
DoubleTree by Hilton York York
DoubleTree by Hilton York Hotel
DoubleTree by Hilton York Hotel York

Frequently asked questions

Is DoubleTree by Hilton York pet-friendly?

Yes, dogs are allowed at this property. There's a fee of GBP 15.00 per pet, per day. Service animals are exempt from fees.

How much is parking?

Self parking is available for GBP 25 per day.

What time is check-in at DoubleTree by Hilton York?

Check-in start time: 4:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at DoubleTree by Hilton York?

Check-out is at 11:00 AM.

Where is DoubleTree by Hilton York located?

Located in The Groves, this hotel is within a 10-minute walk of Shambles, York Minster, and Merchant Adventurers' Hall. Jorvik Viking Centre and York Dungeon are also within 15 minutes. York Station is 15 minutes by foot and York (QQY-York Train Station) is 15 minutes.

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Reviews

DoubleTree by Hilton York Reviews

7.8

Good

8.2

Cleanliness

7.6

Amenities

8.4

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 379 out of 1001 reviews
Rating 8 - Good. 298 out of 1001 reviews
Rating 6 - Okay. 160 out of 1001 reviews
Rating 4 - Poor. 109 out of 1001 reviews
Rating 2 - Terrible. 55 out of 1001 reviews

Reviews

8/10 Good

Mukti

Liked: Cleanliness, amenities, property conditions & facilities
clean room, all the necessary arrangements and helpful staff.
Stayed 1 night in Nov 2025

8/10 Good

Nicholas

Liked: Cleanliness, property conditions & facilities
Staff were great nothing was too small. Rooom was clean, plenty off food for breakfast.
Stayed 2 nights in Nov 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff. Parking was pretty rubbish though, the car park only has a dozen or so spaces and getting a spot is pot luck, also a bit pricey at £25. The building itself is very big and beautifully decorated / furnished. Had a very nice stay. Although strange that check in is from 4pm, we have been to dozens of hotels and 3pm is generally check in time.
Stayed 1 night in Dec 2025

6/10 Okay

Leanne

Disliked: Amenities, property conditions & facilities
Room was quite dated, heating didn’t work properly but good size room. Breakfast quite poor too
Stayed 1 night in Dec 2025

10/10 Excellent

Anthony

Liked: Staff & service, amenities, property conditions & facilities
Not unique but sometimes lacking in some hotels, this is the service, friendliness and helpfulness of the staff. They were, without exception willing to ‘go the extra mile’ to help.
Stayed 1 night in Nov 2025

8/10 Good

Debbie

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, needed a few bits touching up. Wall plug coming out the wall on the window and toilet roll holder wobbly. Didn’t have much involvement with staff but the gentleman on the desk was welcoming on arrival
Stayed 1 night in Dec 2025

4/10 Poor

Ashley

Disliked: Amenities, property conditions & facilities
Cant knock the staff i actually feel so sorry for them how they must deal with abuse daily when its not there fault. Double tree by the hilton needs to put money into the place, as there was no heating working in the rooms rubish and beer bottles left outside our door on arivel even tho room was ready for us. Stains all over carpet. Plug in heater to compensate for no heating which when gets hot turns off so at end of nov wen it was -2 didnt help whatsoever. Shame really as staff were lovely. All got resoveled in the end and got dealt with brilliantly by expedia would i stay again? Yes if they put money in to the hotel as its not worth what we paid but location is amazing
Stayed 1 night in Nov 2025

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff on reception were superb. Really welcoming and helpful. Really recommend.,
Stayed 1 night in Sep 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, excellent check in and massive room!! Would stay again.
Stayed 1 night in Jul 2025

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything went smoothly. A very good value. Room was very nice
Stayed 1 night in Oct 2025

8/10 Good

Graham

Liked: Cleanliness, staff & service, amenities
Room was very nice, however the pillows could be better. Too soft with no support. Wi-fi in the room was not very good. Staff were very helpful. Breakfast was very good. Plenty of it and good choices. Great location of the hotel for the city centre.( this is the correct spelling of centre. It's not center.We are not American). Enjoyed our stay
Stayed 2 nights in Oct 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities
Really nice hotel, staff were helpful and friendly!
Stayed 1 night in May 2025

4/10 Poor

Martin

Disliked: Cleanliness, amenities, property conditions & facilities
First the good bits - decent location immediately outside city walls at Monkgate and decent breakfast. The bad bits: VERY LIMITED PARKING, which is not mentioned in the hotel description with only about 15 spaces including 4 electric and 3 disabled bays. During my 3 night stay, the car park was full with only 1 car actually using a charger, and 1 registered disabled badge holder, the rest were regular cars. The alternative is a public car park 300 metres away at £25 per day. I stayed in a ‘motel’ room - my room door opened directly onto the car park, where at 7am the foodservice and laundry trucks arrive right outside my door. Room was only partly made up on the last night - and the drains in the bathroom stank.
Stayed 3 nights in Nov 2025

8/10 Good

Mei Kuen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is friendly, property is clean and quiet. Good location
Stayed 2 nights in Jun 2025

10/10 Excellent

mark

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and breakfast.
Stayed 1 night in Dec 2024

10/10 Excellent

Abeba

Liked: Cleanliness, staff & service, property conditions & facilities
Bed was comfy. Utilities were fantastic. The toilet was good. Amazing customer service.
Stayed 1 night in Jul 2025

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, very comfortable bed. Bathroom a little dated but functional. Staff were superb and breakfast was good.
Stayed 1 night in May 2025

6/10 Okay

KELLIE

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Disappointed in Room; Amazing Location

We were put in a room that had no Wifi, no air conditioning and a fan. We were offered to move rooms, however, we were only there for 2 nights and this would take away from our time in York. Location is amazing!! Breakfast was ok, very crowded and hard to get coffee due to how close the coffee machine was to the buffet. Speciality coffee wasn't working on the second morning.
Stayed 2 nights in Sep 2025

6/10 Okay

Elizabeth

Room was cold on arrival. The room looked tired and needed a bit of facelift, not worth the cost. The bathroom door did not shut properly. The curtains did not shut properly. The toilet holder fell off the wall. Maintenance was requested to sort this out. Quick response but bathroom door still was sticking. Requested an additional duvet or bed spread due to the room being cold, requested 3 times but it did not happen. Checking in was ok but the Expedia information relating to breakfast (included) had not filtered through to the hotel. Breakfast was okay, good selection although the coffee machine was out of order, so hotel had reverted to pump flasks.
Stayed 2 nights in Nov 2025

10/10 Excellent

Sonia

Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel. Perfect to get into the city, lovely courtyard for drinks. Well equipped rooms when easily adjusted temperature. Breakfast was fine.
Stayed 1 night in May 2025

10/10 Excellent

Kelsey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will be booking again very soon

Amazing stay from start to finish, service was fantastic would highly recommend.
Stayed 1 night in Mar 2025

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

A lovely hotel, situated on the city walls with a short walk into the centre. Family friendly and a warm welcome from staff!
Stayed 2 nights in Feb 2025

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and pleasurable stay.
Stayed 2 nights in Jun 2024

10/10 Excellent

TANG King

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very very lovely. And the staff super helpful and nice. The breakfast is very nice too
Stayed 1 night in Mar 2025

6/10 Okay

Amber

Liked: Staff & service
Disliked: Property conditions & facilities

Great location but hotel run down

The hotel is in a great location. The staff are really friendly but the rooms not so good. It was very loud in our room with people walking down the corridors and you can hear everyone talking. The toilet was hanging off the wall and the room looked tired.
Stayed 2 nights in Jul 2025