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DoubleTree by Hilton York

Property class: 4

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Photo gallery for DoubleTree by Hilton York

A hotel with a prominent sign, multiple windows, and a well-lit entrance. - DoubleTree by Hilton York (York)
An outdoor patio with tables and chairs, a brick wall, and a glass door leading to an interior space with seating and a bar area. - DoubleTree by Hilton York (York)
A modern living room with a sofa, armchairs, a coffee table, and a patterned armchair. - DoubleTree by Hilton York (York)
A hotel room with a large bed, a desk with a chair, a lamp, a mirror, and a window with curtains. - DoubleTree by Hilton York (York)
A bar area with a counter, shelves with jars, and a seating area with wicker chairs and a round table. - DoubleTree by Hilton York (York)
Located close to York Minster and Shambles, DoubleTree by Hilton York provides a free daily manager's reception, a terrace, and a coffee shop/cafe. The on-site local cuisine restaurant, The Yorkshire bar & grill, offers breakfast, lunch, dinner, light fare, and kids' meals. In addition to a garden and dry cleaning/laundry services, guests can connect to free in-room WiFi, with speed of 25+ Mbps.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Gym
  • Parking available

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 13 of 13 rooms

Junior Suite

  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Cozy Double Room

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

Two Double Room

  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed, Non Smoking

A hotel room with a large bed, a desk with a chair, a television, and a window with curtains.

Deluxe Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(15 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite, 1 King Bed, Non Smoking

A hotel room with a large bed, a desk with a chair, a lamp, a mirror, and a window with curtains.

Junior Suite, 1 King Bed, Non Smoking

  • 31 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 Double Bed

A hotel room with a large bed, a bedside table with a lamp, a desk with a chair, and a framed picture on the wall.

Room, 1 Double Bed

7.6 out of 10
Good
(34 reviews)
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Room, 1 Double Bed (Cosy Room)

A hotel room with a bed, a framed picture on the wall, a nightstand, and a bathroom visible through an open door.

Room, 1 Double Bed (Cosy Room)

7.8 out of 10
Good
(33 reviews)
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Room, 1 Double Bed (Duplex)

A hotel room with a bed, a desk with a TV, a lamp, and a window with curtains.

Room, 1 Double Bed (Duplex)

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Family Room

A hotel room with two beds, a desk, a chair, a lamp, and a window with curtains.

Family Room

  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Family Room (2 Rooms)

A bedroom with a large bed, a mounted TV, a small table, and a window with a view.

Family Room (2 Rooms)

  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Room, 2 Double Beds

A hotel room with two beds, a nightstand, and a wall-mounted light fixture.

Room, 2 Double Beds

8.6 out of 10
Excellent
(13 reviews)
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Twin Room

A hotel room with a large bed, a desk with a chair, a television, and a window with curtains.

Twin Room

8.6 out of 10
Excellent
(17 reviews)
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Room, 1 Double Bed, Accessible

A neatly made bed with white linens and a dark headboard in a hotel room with a skylight and patterned wallpaper.

Room, 1 Double Bed, Accessible

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

About the neighborhood

Located in The Groves, a neighborhood in York, DoubleTree by Hilton York is in the entertainment district and near a train station. Jorvik Viking Centre and Merchant Adventurers' Hall are cultural highlights, and some of the area's notable landmarks include York Minster and Shambles. Don't miss out on a visit to York Dungeon. Visit our York travel guide
Map
St Maurices Road, York, England, YO31 7JA

What's nearby

  • A large brick building with multiple chimneys, a central entrance, and a well-maintained lawn with a curved pathway.
    York St. John University
    3 min walk - 0.2 miles
  • A large Gothic cathedral with intricate stonework and pointed arches.
    York Minster
    7 min walk - 0.4 miles
  • A narrow street with brick buildings, a shop with a glass display, and a sign for a museum.
    Shambles
    7 min walk - 0.4 miles
  • A market stall with illuminated star decorations and a sign listing prices.
    York Christmas Market
    10 min walk - 0.6 miles
  • A dimly lit room with a reflective floor, wooden walls, and a person standing near a display case.
    Jorvik Viking Centre
    12 min walk - 0.7 miles

Getting around

  • York Station
    15 min walk
  • Leeds (LBA-Leeds Bradford)
    57 min drive

Restaurants

  • Côte
    6 min walk
  • 200 Degrees Coffee
    5 min walk
  • The Last Drop Inn
    6 min walk
  • The York Roast Co
    5 min walk
  • Black Swan Inn
    5 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Uncovered self parking on site (GBP 25 per day)

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 17.95 for adults and GBP 8.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • The Yorkshire bar & grill
  • Yorkshire Cafe

Things to do

  • 24-hour gym

Family friendly

  • In-room crib
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 4 meeting rooms
  • Business center

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 49-inch TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Individual decor
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15.00 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 17.95 for adults and GBP 8.50 for children
  • Uncovered self parking fee: GBP 25 per day
  • Pet fee: GBP 15.00 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is DoubleTree by Hilton York pet-friendly?

Yes, dogs are allowed at this property. There's a fee of GBP 15.00 per pet, per day. Service animals are exempt from fees.

How much is parking?

Self parking is available for GBP 25 per day.

What time is check-in at DoubleTree by Hilton York?

Check-in start time: 4:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at DoubleTree by Hilton York?

Check-out is at 11:00 AM.

Where is DoubleTree by Hilton York located?

Located in The Groves, this hotel is within a 10-minute walk of Shambles, York Minster, and Merchant Adventurers' Hall. Jorvik Viking Centre and York Dungeon are also within 15 minutes. York Station is 15 minutes by foot and York (QQY-York Train Station) is 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

DoubleTree by Hilton York Reviews

7.8

Good

8.2

Cleanliness

7.4

Amenities

8.4

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 391 out of 1012 reviews
Rating 8 - Good. 286 out of 1012 reviews
Rating 6 - Okay. 161 out of 1012 reviews
Rating 4 - Poor. 108 out of 1012 reviews
Rating 2 - Terrible. 66 out of 1012 reviews

Reviews

Verified review

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal location, lovely staff, comfy bedroom and very spacious; and a great breakfast the next morning :)
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, helpful, friendly staff, great location
Stayed 1 night in May 2026
Verified review

10/10 Excellent

tony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant hotel. Great room and friendly staff
Stayed 1 night in May 2026
Verified review

6/10 Okay

Lisa

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We booked a room for ourselves and our 17 year old daughter. There was no bed made up for her, no towels for her. No air con and to cool down the windows needed to remain open, making the room noisy from the street. Overall it looked like it needed an update on the inside. Very helpful, friendly staff and the location was very good.
Stayed 1 night in Aug 2026
Verified review

6/10 Okay

Susan

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The staff were very friendly, and the hotel is in a great location. The hotel itself is in need of a revamp.
Stayed 2 nights in Jun 2026
Verified review

6/10 Okay

alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was of a clean standard with staff being good, however the room had some issues, with being on ground floor, the bathroom could do with frosted window instead of plain glass you could see inside also no bath plug so no bath but shower was available. There was no toilet roll holder . Toilet rolls had to be put on cistern. Breakfast was good standard quality, parking was ok but can't understand why a charge was in place for paying guests...
Stayed 2 nights in Sep 2026
Verified review

8/10 Good

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room a little bit tired, great staff and good breakfast. Ideal location for the city.
Stayed 1 night in May 2026
Verified review

8/10 Good

Georgina

Liked: Cleanliness, staff & service, amenities
Breakfast great,staff very polite.
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Chelsea

Liked: Staff & service
Disliked: Amenities
Reception & restaurant was beautiful. Staff were lovely. Disappointed with the room, very small not the cleanest, not well maintained, broken shower screen which we reported straight away, no coffee /tea. Room was over £200. Just expected a little more for our money & room to be nicer for a Hilton, pictures deceiving. For this reason we wouldn’t stay again.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Mrs J

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location in a gorgeous city. Clean room, friendly staff and breakfast was fantastic.
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

janine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful and friendly. Room was clean but a little tired looking. No fridge.
Stayed 3 nights in Jun 2026
Verified review

6/10 Okay

Tina

Liked: Cleanliness, staff & service
The staff and location were amazing. The AC unit in the room didn’t work, and trying to sleep during a heat wave was impossible. Fans were in the room for our use, but it barely helped. Not all the windows opened, so trying to get cool air in the room was challenging.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Jill

Liked: Cleanliness, staff & service, property conditions & facilities
The location is excellent. The hotel is generally nice but if you look closely is a bit grubby in places -skirtings, behind the doors and daily room service. The shower was over a bath and it was very deep which made it difficult to get in and out. There was an aircon unit which was so noisy it couldn't be used. Breakfast was good and overall we had a good stay.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room for our family. Clean and spacious. Friendly staff
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location really lovely breakfast friendly staff etc. Air con / heating unit wasn’t working but there was an oil heater provided that did the job so no drama. Lovely stay would recommend
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well situated to York city center.
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Paul

Liked: Cleanliness, staff & service
Didn't have breakfast,staff we're good and the bar was good
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can’t say enough great things about the experience. The staff at reception were welcoming, the room was spacious, clean and comfortable. Check in was easy. The breakfasts were outstanding—great selection, fresh, flavorful. Staff in the dining room were helpful and friendly. Highly recommend this hotel.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Staff were very very helpful, couldn’t fault the room.
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Peter

Liked: Cleanliness, amenities, property conditions & facilities
Staff at hotel were amazing . Room was very spacious and clean.. Breakfast was very nice. Hotel is in a great location for exploring York. Would highly recommend this hotel.
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

Jill

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Highlights: helpful, friendly staff and lovely breakfast. Effective ac unit in room Low points: room (#55) was in desperate need of renovation. Only the ac unit in the bedroom worked .. the one in the lounge area (where our kids slept) didn't work. Gym was very small.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Paul

Liked: Cleanliness
Large room Quite noisy as was roadside Very comfy bed Great location
Room view
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities
Pleasant hotel, with large comfortable room, helpful courteous staff and convenient location for central York. Really great breakfast.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, amenities
Staff were very polite and friendly. The room was very clean. Fantastic location.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities
Clean & spacious room. Good location. Friendly staff. Parking was expensive though (but then seems to be the norm in York).
Stayed 1 night in Jan 2026